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U-LEAD with Europe Dynamics #2

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U-LEAD with Europe Dynamics #2 (May 2018) - a monthly newsletter of U-LEAD with Europe Programme

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U-LEAD with Europe Dynamics #2

  1. 1. DYNAMICS SUCCESSFUL IMPLEMENTATION OF THE INCEPTION PHASE IS BEING ROLLED OUT THE MONTHLY NEWSLETTER OF THE U-LEAD WITH EUROPE PROGRAMME, ISSUE # 2, MAY 2018 The new energy-efficient ASC of the Polonska AH, serving 43 000 people. Photo: U-LEAD Archives TABLE OF CONTENTS IMPRINT Feature: How to name the information system for ASCs The Interview: Serhiy Yatskovskiy Decentralisation Dynamics Success Story: EU funds for tourism development: new opportunities for Kamyanka Voices of U-LEAD with Europe Responsible for the publication: U-LEAD with Europe Programme Bastian Veigel, Kameran Khudur Editors: Olena Molodtsova Roland Hackenberg Production and distribution: U-LEAD Monitoring, Visibility and Knowledge Management Team On 30 April, the first selection round of the Roll-out Phase was completed. Out of 246 applications from AHs and small cities in 22 oblasts, 150 were selected as candidates. The selection commission consisted of experts on administrative services, representatives of the U-LEAD with Europe Programme, the Ministry of Regional Development (MinRegion) and the Minis- try of Economic Development and Trade (MEDT). Mr. Oleksandr Kamenchuk, the head of the Department of De- velopment of Administrative Services System of MEDT, and a member of the selection commission, noted: “Considering the activities of hromadas, the issue of quality of services is one of the priorities for the local authorities. However, some AHs have not fully analysed the available resources and co-financ- ing opportunities. I’d suggest future participants to pay more attention to these aspects. Also, AHs whose borders coincide with those of the rayon should start cooperation with the ray- on administration as soon as possible.”Creating ASCs in newly amalgamated hromadas increases the accessibility and effi- ciency of service delivery at the local level. By supporting the creation or modernisation of the ASCs, our aim is to show the tangible benefits the citizens will gain from decentralisation. Through the ASCs, these changes start. On 25 April, an energy-efficient administrative service centre (ASC) created from scratch in four months was opened in Polonne, Khmelnytsky Oblast. This is the last of 26 ASCs established within the U-LEAD with Europe Programmes Inception Phase on Improved Administra- tive Services Delivery, launched in October 2016 and fi- nalised in April 2018. During the Inception Phase, all models of ASC’s operational organisation that could be effective in Ukraine were tested. In particular, large and small communities became pilots in the establishment and modernisation of stationary ASCs, the mobile office as well as remote workplaces. On 16-17 April, a two-day conference on completion of the Inception Phase was held in Kyiv. It was attended by more than 100 representatives of pilot amalgamated hro- madas(AHs) and experts on municipal services from 24 oblasts of Ukraine. At the event, the experts discussed and summed up how the tested approaches could be im- plemented more extensively during the next stage - the Roll-out Phase, which aims at supporting the establish- ment or modernisation of up to 600 ASCs. CONTRIBUTING TO THE ESTABLISHMENT OF MULTI-LEVEL GOVERNANCE THAT IS TRANSPARENT, ACCOUNTABLE AND RESPONSIVE TO THE NEEDS OF THE POPULATION SUCCESS STORY EU FUNDS FOR TOURISM DEVELOPMENT: NEW OPPORTUNITIES FOR KAMYANKA DECENTRALISATION DYNAMICS The town of Kamyanka in the Cherkasy Oblast is known for its attractive natural sites. Located in the Kamyanska amalgamated hromada (AH), the Tyasmyn Canyon is one of the most unique landmarks in Ukraine. However, the absence of high quality roads and lack of relevant infrastructure thwarted further tourism development in this area. That was why the Cherkasy Local Government Development Centre (LGDC), established with the support of the U-LEAD with Europe Programme, stepped in to help the hromada in analysing opportunities and the impact of tourism sector development. The analysis helped to identify a set of actions to unlock the potential of tourism. As a result, the hromada leadership developed a project envisaging the moderni- sation of the Kamyanka State Historical and Cultural Reserve, the creation of en- trancesandapproachestotheTyasmynCanyon,thearrangementofthreewellsat the site of natural springs, a coastal zone, pedestrian paths, observation grounds, stairs, as well as places for swimming and leisure. In March 2018, the project succeeded in its application to the competition for funding totaling UAH 7.3 million. The project will be funded through an EU sectoral support. “A year ago, we renovated the centre of Kamyanka and started a road construc- tion to the Tyasmyn Canyon at the expense of the hromada,” said Volodymyr Toron, Mayor of Kamyanka. “This year we will spend the money allocated by the EU to renovate the territory around the Tyasmyn Canyon, including vehicle access points, sidewalks, sightseeing platforms, lights, boathouses, stairs and swimming spots”. Thehromadaleadershipbelievesthattourismwillbecomeadriveroflocalgrowth, asitopensnewbusinessandemploymentopportunities. Besides,estimatesfore- cast tourism will bring an additional UAH 3 million in revenues to the local budget. According to Hryhoriy Pererva, Regional Development Adviser of the Cherkasy LGDC, this project is a positive example that will open opportunities for ambitious tourism development and will boost the well-being of local residents. However, the Kamyanska AH is not going to concentrate exclusively on tourism development, as it also plans to attract private funds in other sectors. The first successfulexampleofthistodate:NorwegiancompanyScatecSolarwillbuild25 MW solar power plant in the town of Kamyanka. REFORM MONITORING: HROMADAS ADVANCE THE COLLABORATION According to the monthly monitoring of the decentralization process by the Ministry of Regional Development, the dynamics of communi- ties’amalgamation continues. As of 10 May 2018, 3 399 territorial com- munitiesamalgamatedin731AHs,coveringmorethan30%ofthebasic local Councils. In addition, out of 746 Administrative Service Centres, 71 are located in the newly amalgamated hromadas. The level of cooperation between the hromadas is also increasing, as they see the advantages of jointly solving problems. In March, 112 ter- ritorial communities used an instrument of inter-municipal coopera- tion, and 29 signed agreements to begin such cooperation. In total, 726 communities actively collaborate in various fields. The Poltava Oblast, where about 300 communities united efforts in the areas of housing and communal services, fire safety, education, and health, remains the leader in intermunicipal cooperation. PRESIDENT SIGNED LAW ON ACCESSION OF HROMADAS TO CITIES OF OBLAST SIGNIFICANCE On 4th May, President of Ukraine Petro Poroshenko signed the Law on Voluntary Accession of Hromadas to Cities of Oblast Significance (draft law No 6466). The law allows cities of oblast significance to unite neighbouring village and settlement councils around them and become the cen- tre of an amalgamated hromada without unnecessary bureaucratic procedures and elections. The final provisions of the law state that it enters into force on 1 May 2018. DURING 4 MONTHS OF 2018, LOCAL BUDGETS GREW UP TO UAH 69.2 BILLION, - HENNADII ZUBKO During January-April 2018, local budget revenues increased up to UAH 69.2 billion. Surplus in revenues to the corresponding period of the last year made up 23% or UAH 13 billion. The growth of development budgets, as compared to the same pe- riod last year, was observed in all regions of Ukraine: from UAH 141 millionintheLuhanskOblast,toUAH1.4billionintheDnipropetrovsk Oblast. The budget of the city of Kyiv has increased by UAH 2 billion, as announced by Hennadii Zubko, Vice Prime Minister – Minister of Regional Development, Construction, Housing and Communal Ser- vices of Ukraine. According to him, the greatest increase is reached on personal income tax and single tax, in particular: 27.1% or UAH 8.5 billion increase in personal income tax, and 28.7% or UAH 2.1 billion increase in single tax. INTERVIEW WITH SERHIY YATSKOVSKYI, DIRECTOR OF THE KHMELNYTSKY LOCAL GOVERNMENT DEVELOPMENT CENTRE (LGDC) It was the year of development and institutional strengthening for our re- gional centre(RC) and the LGDC in general. We managed to fulfill planned tasks and objectives. The RC has organised several large-scale events, which not only contributed to establishing new hromadas, but also provid- ed support to those that already exist. We contributed to establishing 15 new amalgamated hromadas (AHs) in addition to the existing 26 hroma- das in the Khmelnytsky Oblast. We also organised more than one hundred training events and 10 study trips for local self-government officials of our oblast to other oblasts of Ukraine. However, the statistics above is a small example of our work. In my opinion, our most important success is the change in perception of the decentrali- sation reform by state and local self-government officials along with their confidence in the inevitability of changes. Our main task for the future is to strengthen local self-government capacity and to implement new obli- gations resulting from the decentralisation reform which ensure the better provision of services to AH citizens and foster AH development. Despite the fact that the reform in our oblast has been implemented quite successfully and we are among the leaders of decentralisation, there are still some challenges on this path, which include the resistance of rayon leadership and of some heads of village councils. The biggest challenge for the AHs formed is the lack of qualified staff capable and ready to join the newly formed management teams in AHs. We had a robust start in 2015. At that time, 22 out of the 159 AHs formed in Ukraine were in the Khmelnytsky Oblast, almost all quite big and capable. It would not have happened without the joint efforts of all key stakeholders: the oblast state adminis- tration, oblast council and hromadas. Furthermore, we had clear rules, a well drafted perspective plan, a work plan to support the reform implementation, which included awareness raising activities to explain the reform advantages to the officials and pop- ulation. All of the mentioned factors, along with the motivation of the LGDC staff, led to successful results. For the three years of the reform implementation, we have never lostthedynamicsandalwaysstayedamongtheleadersofamalgamation.I’mperson- ally proud of the quality of AHs formed: they are all large (considering both territory and population) and it means they have great chances for further development. Questions prepared by: Karen Madoian, U-LEAD visibility team It’s been a year since the opening of the LGDC in the Khmelnytsky Oblast. How would you evaluate your work since then? What are the main achievements and challenges?Q: The Khmelnytsky Oblast is among the leaders regarding the number of AHs. How do you explain such dynamics?Q: Support to hromadas on their way to amalgamation remains our priority for 2018 along with the capacity building for officials working in hromadas and increasing visibility and raising awareness among citizens about the achievements of the decentralisation re- form. In 2018, we also plan to organise a national educational conference dedicated to education system management in AHs within the context of the New Ukrainian School Conceptandautonomisationofeducationalfacilities.WealsointendtoholdtheSecond Regional Development Forum to focus on intermunicipal cooperation in AHs, as well as to boost cooperation between hromadas and deputies of rayon and oblast councils. Tell us about the priority areas of activity of the Khmelnytsky LGDC in 2018.Q: This publication has been produced with the assistance of the European Union and its member states Denmark, Estonia, Germany, Poland and Sweden. The contents of this publication are the sole responsibility of its authors and can in no way be taken to reflect the views of the European Union and its member states Denmark, Estonia, Germany, Poland and Sweden. © U-LEAD with Europe, 2018 THE U-LEAD WITH EUROPE INTERVIEW U-LEAD VOICES Websites: u-lead.org.ua, decentralisation.gov.ua Facebook: facebook.com/ULEADwithEurope Address: House of Decentralisation, 20 Velyka Zhytomyrska Street (4th floor), Kyiv 01001, Ukraine Phone: (+380 44) 581 27 99 Email: pr@u-lead.org.ua We see concrete results and changes taking place on the territories with established amalgamated hromadas. Due to the U-LEAD with Europe Programme, 24 Local Govern- ment Development Centres help strengthening skills of new staff in hromadas; 600 Administrative Service Centres are being opened. Hugues Mingarelli, Head of the EU Delegation to Ukraine I applied for a subsidy service at the ASC and was very pleased with the fact that I did not need to go to the rayon to receive this type of service. All the necessary services, for example birth registration, land registration and many others are gathered in one place. The employees at the ASC were very nice and professional. Kateryna Ivanova, Head of a kindergarten, Kipti AH The new ASC is very cozy. Employees provide services with a smile. I had to correct the information in my passport regarding the place of residence. The procedure was done very quickly, without queues. Olga Dorodnyh, works in the centre of employment, Mykolayivka AH I have been working in the field of administrative services de- livery for more than ten years and I was very impressed with the approach to education that ASC’s staff have taken within the Programme. Among the trainings, I want to highlight the one on business ethics and communication with visitors, as well as training on gender issues. I learned a lot about com- municating with visitors and providing quality services. Tetyana Martyniuk, Head of the Division for Administrative Services Delivery of the Executive Committee of Polonne City Council of AH, the employee of the new ASC The U-LEAD with Europe Programme is our reliable partner in implementation of the decentralisation reforms. Hennadii Zubko, Vice Prime Minister, Minister of Regional Development, Construction, Housing and Communal Services of Ukraine European Union is proud to support Amalgamated Hroma- das in Ukraine by means of establishing new Centres of de- liveryofAdministrativeServices.ThenewcenterinPolonne and 600 other centers that the EU will support in future will promote more transparent, accountable and responsive to needs of population local authorities in Ukraine. Janis Aizsalnieks, Representative of the EU Delegation to Ukraine, Sector Manager for Decentralisation The team of the Inception Phase at the last ASC opening. Photo: U-LEAD Archives Summary Conference on the results of the Inception Phase. Photo: U-LEAD Archives Photo: Tyasmin Canyon (contributed by the Cherkasy LGDC) FACTS AND FIGURES ASC MODERNISATION AND ESTABLISHMENT IN FIGURES INCEPTION PHASE: 26 ASCs IN 14 REGIONS ROLL-OUT PHASE: 600 ASCs BY 2020 Participants of the Programme will be selected in 4 rounds The largest number of candidates was selected from Vinnytsia and Ivano-Frankivsk regions The fewest candidates were selected from Kharkiv and Zakarpattia regions 2nd Round Announcement – July 1 (preliminary) The very first mobile ASC in Ukraine The most energy efficient ASC in Ukraine created from scratch The very first passport- issuing equipment in an AH in Ukraine We are pioneers: 100000Number of services provided (Sept 2017 – Apr 2018) 100m2 Average area of an Inception Phase ASC 100Average number of services provided in an ATC 246applications were submitted 22regions have patricipated in the selection 400000Number of people who obtained access to better services 178Workplaces were created, meaning in average 7Employees per an ASC >500Number of people who passed the training course for ASC’s employees one year Average time of institutional establishment 4 months Average time of renovation 5 months Average time of building a new ASC 150candidates have already been selected for the first round HOW TO NAME THE INFORMATION SYSTEM FOR ASCs On 26 of April EGOV4UKRAINE team and partners from SKL and State Agency for e-Governance of Ukraine held a joint brainstorm session to find a name for the information system for ASCs, implemented within EGOV4UKRAINE project during the next two years. According to Ms. Mari Pedak, Team Leader of the EGOV4UKRAINE project, a suitable name facilitates communication between team members, partners, and donors. “ThenameofTrembita,thedataexchangesystemlaunchedlastyear,isagood examplehowthenameworksforefficientcommunication.Beforethatname we had to use very long explanations, now we say just Trembita, and every stakeholder already knows what we are talking about,” said Mari Pedak. Referring to Trembita, Mari Pedak told that engaging stakeholders in the namingprocesshelpstobetterembracethenewtechnologythatshouldfitin the DNA of the institutions and the state for whom it works. „Trembita system is based on improved Estonian data exchange platform X-road, but in Ukraine, it is called Trembita because it is tailor-made for the needs of Ukraine. The aim of the naming process for the information system is the same – we wish that all stakeholders and users feel that this system is „our own“, explained Mari Pedak. According to Anu Vahtra-Hellat, the organizer of the brainstorm, it is always hard to find a name for an invisible product, that doesn’t even exist yet, by relying only on the description of it. „We started by counting all features and specifications associated with the informationsystemdescriptiontofigureoutwhatemotionsitgivestotheusers–theadministrators of the ASCs. After that we searched for objects carrying the same features. It was amazing how creative our IT-experts were! They offered dozens of names – starting with flowers and ending with ethnographic instruments,“ said Anu Vahtra-Hellat. The initial brainstorm for naming administrative service centres information system resulted in 100 different names. For the second step, all participants marked their favorites. Still, there were too many options! To reduce the list, an evaluation that measured all names from communicative aspects and took into account all product names of competitors that are already available in the market was conducted. „Our aim is to differ and communicate it also by name, “ said Mari Pedak. 10 best options, which rose through the evaluation, are now being discussed with stakeholders. The new name the information system for ASCs will be revealed in June. Participants of the brainstorming session. Photo: U-LEAD archives Participants of the brainstorming session. Photo: U-LEAD archives THE FEATURE PROJECT MANAGER OF THE U-LEAD WITH EUROPE PROGRAMME’S SUPPORT TO IMPROVED ADMINISTRATIVE SERVICE DELIVERY SUSANNA DELLANS MOVING TOGETHER TO NEW ACHIEVEMENTS U-LEAD IN THE SPOTLIGHT The activities of the U-LEAD with Europe Pro- gramme are only gaining the momentum. In the second edition of our digest we continue to con- vey all the key news of the decentralisation pro- cess in Ukraine. The second issue of “Dynamics” coincided with the start of the second phase for our team, responsible for improvement of admin- istrative services delivery to the population, in particular for the establishment and modernisa- tion of the ASCs. This is a very important stage, as the strengthening of the amalgamated hrom- adas’ institutional capacity ensure their sustain- able development and residents’ trust in local au- thorities. We wish for every citizen, irrespective of gender, age, eligion or social status to have the ac- cess to administrative services in a comfortable place where friendly atmosphere prevails and all procedures are efficient and transparent. We also hope that the ASCs become not only a place to receive administrative services, but also a platform for building local democracy and inclu- sion of residents to policy-making processes at the local level. Thanks to the work of the regional Local Govern- ment Development Centres supported by U-LEAD, we have strong support and expert assistance on a daily basis in all the regions where we work. In this issue, you will find an interview with Serhiy Yatskovskyi, Director of the Khmelnytsky Local Government Development Centre, as well as the success story of the Kamyanska AH, which cer- tanly inspires every decentralisation practitioner to advance efforts improving the living standards of the citizens and strengthening the influence and accountability of local authorities. One of the key principles of success for Ukraine now is partnership and mutually beneficial rela- tions, avoiding excessive regulation and vertical- ly oriented structures. Our activities comply with these approach. I take this opportunity to thank all the partners who worked with us in 2016-2018 in Ukraine and invite everyone to get acquainted with the second issue of Dynamics. STRASBOURG SUPERVISION OF LOCAL AUTHORITIES DISCUSSED IN STRASBOURG Together with the Council of Europe, the U-LEAD with Europe Programme organised a “Meet- ing on the supervision of local authorities’ acts” in Strasbourg. On 24 April, it brought to- gether the most relevant stakeholders for developing a concept of such supervision, based on the European Charter of Local Self-government. The event was attended by the Special Envoy of the German Government for the Ukrainian reform agenda Georg Milbradt, GIZ Pro- gramme Director of U-LEAD with Europe Bastian Veigel, and Ukrainian Vice Prime Minister Hennadii Zubko, who stressed that the successful experience of the decentralisation reform in Ukraine will be used for the preparation of the autumn session of the Council of Europe Parliamentary Assembly. “We have something to say because decentralisation is one of the most successful reforms. Thanks for the systematic support!” - Mr Zubko emphasised. ZAPORIZHZHIA AMBASSADOR MINGARELLI MET HEADS OF HROMADAS “The decentralisation reform is the most successful one in Ukraine,” said Hugues Mingarelli, Head of the EU Delegation to Ukraine, at a roundtable held with heads of several amalgam- ated hromadas at the Zaporizhzhia Local Government Development Centre (LGDC) on 25 April. “We see concrete results and changes taking place on the territories with established hromadas,” he underlined, adding that, thanks to the U-LEAD with Europe Programme, 24 LGDCs provide training to strengthen skills of new staff in hromadas and up to 600 Adminis- trative Service Centres (ASCs) to be opened with U-LEAD’s support. Ambassador Mingarelli told the leaders of hromadas: “Stand together to speak with one voice when there is a need for legislative solution to your problems. We will continue to support you.” KYIV DANISH MEMBERS OF PARLIAMENT LEARNED ABOUT U-LEAD WITH EUROPE On 24 April, five members of Denmark’s parliament, the Danish Ambassador to Ukraine and Danish diplomats visited U-LEAD’s office to learn more about this multi-donor action, to which their country contributes. Nick Hækkerup, Chair of the Foreign Affairs Commit- tee, Martin Lidegaard, Marie Krarup, Christian Juhl and Carsten Bach, as well as Den- mark’s Ambassador to Ukraine Ruben Madsen and the Deputy Head of Mission Anne Toft Sørensen met the two U-LEAD Programme Directors, Bastian Veigel and Kameran Khudur, who briefed the Danish guests on the current status of the decentralisation re- form, as well as U-LEAD’s plans, activities and achievements. KYIV STEERING COMMITTEE REVIEWED U-LEAD’S TOP ACTIVITIES A meeting of U-LEAD’s Steering Committee (SC) which comprises representatives of MinRegion and the Programme’s donors was held on 24 April. At the event, GIZ Annual Report and Sida Bi-Annual Report were presented to the participants. Vice Prime Minister, Minister of Regional Development, Construction, Housing and Com- munal Services of Ukraine, SC Chair Hennadii Zubko highlighted the importance of align- ment of the plans and priorities that have been set-up by the Programme for 2018 with Ukrainian Government priorities and MinRegion’s plans. He named further amalgamation process and capacity development the top priorities for 2018. SC Chair Berend de Groot, Head of Cooperation at the EU Delegation to Ukraine, said that U-LEAD with Europe is a well recognized programme in the country and routinely scores highest in media coverage. He called for further integration of all U-LEAD’s components and greater consideration of sector dimensions, namely in healthcare and education, involving Ukraine’s line ministries. The event was also attended by the representatives of donor organizations, including the EU Delegation to Ukraine, Embassy of Denmark, Embassy of Poland and Embassy of Sweden. KYIV CONTEST FOR ASCs TO PILOT THE INFORMATION SYSTEM The State Agency for E-Governance of Ukraine and EGOV4UKRAINE advertised a call for expres­sion of interest to find 10 ACSs for piloting the information system developed under the U-LEAD with Europe project EGOV4UKRAINE. The deadline for submission of expression of interest was set to 16 May 2018, and by 5 June 2018 EGOV4UKRAINE will select 10 ASCs, where the new IT system will be piloted until October 2018. The IT sys- tem will be installed and run in small ASCs throughout Ukraine during next 2 years. The information system will increase accessibility and quality of administrative ser­ vices, reduce the cost of processing documents, ensure uninterrupted electronic document management and give access to government databases. It is expected that the information system will speed up the work of ASC administrators tenfold. More information about the system and contest are available on the web-page of the State Agency for E-Governance of Ukraine.