1. Tushar Mishra Page 1
Contact: +91 (0) 9833374767
MSc. (Information Management), B.C.A. (Computer Applications)
Total work experience of 7.5+ years in technology projects for BFSI clients covering areas of
Project Management, Business Analysis, Application Management, Accounts Management,
Vendor Management and Client Servicing.
Expertise in engaging multiple stakeholders from IT, Product/Business and Operations for
successful product delivery.
PROFESSIONAL EXPERIENCE Sept2010- Till Date
IDBI IntechLtd, IDBI Bank (Govt.of India Undertaking) Mumbai,India
Part of the banks BSG & GBG (Business Solutions Group & Government Business Group) – Responsible for
Integration and implementation of Collections module for all GOI’s Online Tax Payment such as Direct
Taxes, Indirect taxes, all state taxes (VAT, CST), customs and excise taxes and implementation of stamp
duty registration module (ESBTR).(This was one of a kind implementation in Maharashtra through
Internet Banking in various states for Ministry of Finance)
Core responsibilities i ncl ude Business requirement gathering, Project management, Project
delivery, overall Project governance, Business analysis, stakeholder management, managing
the project team, managing the project delivery(responsible for end to end project
delivery) and Report design/Customizations.
Involved in implementation and integration of collection of GST (Goods service taxes) payments, it will be
a one of kind implementation as RBI would be directly involved in collecting funds on behalf of GOI.
Involved in implementation of SBM (Swacch Bharat Mission). A Prime-Minister’s initiative.
Proficient in managing Projects & building relationship with clients & ensuring deliverable
Responsible for Integration & implementation of collection Services through automated Host to Host
platform for CMS Clients offering vendor collection systems for real time reconciliation. This was 1st
implementation of its kind in IDBI Bank.
SPOC for Business & Operation team for all their business requirements.
Active member of the evaluation committee for EDW (Enterprise wide Data Ware House) project for IDBI
Bank. Being an active member of the functional & technical evaluation committee, my responsibilities
include the evaluation of the functional and technical bids received & scoring the bids based on the
solution provided, by ensuring that the solution/bids are in line with the ask of RFQ/RFP.
Active member of the evaluation committee for EFRMS (Enterprise wide Fraud Risk Management System)
project for IDBI Bank. Responsibilities include evaluation of the functional and technical bids received &
scoring the bids based on the solution provided, by ensuring that the solution/bids are in line with the ask
Responsible for preparing business functional requirements and circulate it to the vendors in form of
BRS/BRD to enable them to understand the ask and accordingly design product & solutions.
Managing team of 5 people handling GBG Business, E-Collections and Host to Host Vendor
Responsible to deal with Customers unique requirement and suggest a work around solutions.
Responsible for end to end service deliverables to the client.
Responsible for integration and implementation of CMS services (Cash Management System) ,delivering
2. Tushar Mishra Page 2
Collection & Payments solutions to major corporates via different payment modes such as NEFT, RTGS, FT
etc. & reporting capabilities across various business lines.
Vendor Management - for timely delivery of the products/ enhancements and also reviewing the
functional Specification received from vendor with respect to Business requirement.
Ensuring continuous support and maintenance of the designed IT solutions and altering them in
order to align them with the existing business process model of the client.
Wecode4u,Jaipur,India Apr 2009 – Aug 2010
Part of the Business Analysis and Solutions team – the internal consulting team, responsible for
the Envisioning and facilitation of change across various business functions of the Company.
Core responsibilities include Feasibility study, Analysis and requirement gathering,stakeholder
management,project management, and overall project governance.
Acting interface between the client & the agency.
VangelisSolutionsLtd, London,UnitedKingdom Oct 2007 - Mar 2009
Project Assistant& Jr. BusinessAnalyst
Part of the Business Analysis and Solutions team/ Project Management team – main duties include
assisting project managers from initial implementation through to post project follow up.
Core responsibilities include Requirement gathering, Project management, Project delivery and Business
analysis, drafting of project outlines & execution plans (timelines/ resource requirements/ budgets/
Coordinate with Project Team, Client and/or Vendor meetings/ stakeholders of the projects.
Maintaining effective relationship at a senior level internally and with 3rd party suppliers.
Managing customer relationship on a day to day basis for the project.
Maintenance of company financial data using Sage Line 50.
DebidinsSolicitors,London,UnitedKingdom Jan 2006 – Oct 2007
Part of the IT team - Responsible for supporting the IT team in maintaining the IT infrastructure.
Maintenance of customer database and generation of MIS reports
Management of Purchasing and Invoicing operations
Master of Science (MSc.) in Information Management and Finance From University of Westminster,
London, United Kingdom - (January 2006 to June 2007)
Bachelor of Computer Applications From Bharati Vidyapeeth Deemed University, Pune, India – (June
2002 to May 2005)
Sports Captain of the college from 2002-2005.
Recipient of Inter-University’s Best basketball player award for 2004-2005.
Date of Birth : 15th October 1985
Address : # 204, Dnyaneshwari CHS, Sector 6 Vashi,Navi Mumbai, INDIA - 400708
Linguistic Abilities : English & Hindi
References will be made Available upon Request.