1. Tridib Ghosal
Mobile: 9903354556 ~ E-mail: ghosal.tridib@gmail.com
Seeking a career with challenge in every step in an organization of high repute that values
innovation and hard work and will always inspire me to bring out my best and as a result generate
high revenue for the organization.
PROFESSIONAL PROFILE
Offering: Three years of experience in a leading IT industry having working knowledge on integrating and
supporting of large and complex applications through Layer 7 tool.
Adept in LINUX, shell scripting, MySQL, Production support.
Possesses sound Knowledge of Middleware technology called Layer 7 , Policy Manager tool which deals
with LINUX, SHELL SCRIPTING, MYSQL and Production support.
Have experience in managing applications like office web applications, MySite etc.
Have experience in rebuilding an appliance from scratch including network and cluster configurations.
Handled issues related to application accessibility through gateway efficiently.
Conversant in configuring Layer 7 appliance, cluster configurations including database configuration,
network configuration, patching, database configuration
Conversant in Policy Manager like application deployment, certificate services, identity providers,
LDAP connections, Listen Port configuration in Production environment.
Exposure as a trainer to new joiners’ as well as experienced colleagues.
Well versed in Microsoft Excel, Edit Plus, and Putty.
Insightful knowledge of business process analysis and design, domain & technology expertise with strong
integration skills, possesses exceptional communication skills.
A team player with exceptional communication skills and relationship management skills.
Employment Summary
Organization : Tata Consultancy Services
Designation : System Engineer
Role : Layer 7 Middleware support Engineer
AREAS OF EXPOSURE & EXPERTISE
TECHNICAL
Operating systems : Windows 98, XP, 2007, LINUX Red Hat 5.8(Tikanga)
Supporting Technology : Layer 7 Technology (Middleware)
Scripting : Shell Scripting
Tools : Policy Manager version 7.0, BMC Remedy Tool
Databases : MySQL
Domain : Hi-Tech ITIS
Certification : ITIL V3
Functional
Application Deployment.
Handling Issues for End Users like authentication, accessibility etc. of an application.
Supporting Layer 7 appliances.
Building Layer 7 appliance.
Cluster and Database configuration.
Developing Scripts for better performance.
2. Client Handling
ORGANISATIONAL EXPERIENCE
Project 1:
Title : Infrastructure Operations- KPMG
Client : KPMG International
Environment : Production Support
Technology : Middleware
Language : LINUX, Shell Scripting, MYSQL
Tool : Layer 7, Policy Manger
Organization : Tata Consultancy Services
Growth Path and Responsibilities
Since January ’13:
As a L1 support engineer with the roles and responsibilities of supporting Layer 7 and also taking
sessions on effective support for Layer 7.
Written scripts for automation for daily checklists such checking disk space, ram utilization, checking
mysql database replication etc.
Handled CR’s related to changes in production for Layer 7 environment.
1st
August ‘13 to January’14:
As ‘L2 Support’ for Layer 7, handled issue related calls on regular basis.
Worked on certificate servers and configured appliances.
Handled multiple CR’s related to application deployment in Layer 7 environment.
Created MySQL configuration in Layer 7 nodes.
Configured Appliance from scratch.
Since January ’14:
As a L2 support engineer with the roles and responsibilities of supporting Layer 7 product , policy
manager, putty.
Named Team Lead for Layer 7 team.
Written multiple scripts like password less transfer of files from one node to another etc.
Handled multiple calls related to Layer 7 production issues.
Since January ’15:
Named Technological lead for migrational activity in Layer 7.
Migrated Layer 7 version from 7.0 to 8.3
Configured multiple boxes for Layer 7 boxes.
Key Deliverables:
Deployed complex applications like global delivery backbone in production environment.
Managing policy manager and putty affectively.
Reconfiguring appliance from scratch including database and cluster configuration.
Achievements:
Emerged as the winner in mentor-mentee presentation for excellent presentation skills.
3. Passed ITIL V3 certificate with 100%.
Have been to Amsterdam(onsite) for 1 month.
Named thrice employee of the month.
ACADEMIA
BTech from Durgapur Institute of Advanced Technology and Management affiliated to West Bengal
University of Technology. Secured 7.67 CGPA in 2012.
Higher Secondary Education under CBSE from Guru Tegh Bahadur Public School, Durgapur. Secured
68.4% in 2007.
Secondary Education under CBSE from DAV Public School, Durgapur. Secured 69% in 2005.
PERSONAL DOSSIER
Date of Birth : 2nd June, 1989
Name : Tridib Ghosal
Father’s Name : Gouri Sankar Ghosal
Languages Known : English, Hindi and Bengali
Nationality : Indian
Mother Tongue : Bengali
Marital Status : Single
Gender : Male
Mobile Number : 9903354556
Email address : ghosal.tridib@gmail.com
Hobbies : Drawing, Reading story books.
Present Address : BC 144/2, Makukh Apartment,
Samarpally, Kestopur
Kolkata-700102
Permanent Address : C/o. Tridib Ghosal
Ranisayer More, P.O- Searsole, Rajbari
Dist. Burdwan
PIN-713358, West Bengal
Declaration
I hereby declare that the details furnished above are true to the best of my knowledge and I bear
the responsibility for the correctness of above mentioned particulars.
Place : KOLKATA
Date : 28.06.2015 Tridib Ghosal