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Charisma Gamification
Irina
NISTOR
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Alexandra Moise
Vlad Arabagiu
Dan Carpinisan
Violeta Badescu
Irina NISTOR
Charisma Gamification
06-09 10:48
Irina Nistor a
obtinut gradul de
FELICITARI!
Noul tau grad
este de
Royal Blue
Royal Bl
Mobile
Gamification
for Sales
Mobile
Gamification
for Sales
Mobility is one of the main directions of the
IT industry, mainly by borrowing concepts
and skills specific to the consumers sector.
Thus, by refining business processes and
access to information anywhere and anytime,
mobility ensures a high level of productivity for
any category of employees who perform field
work.
Charisma Mobile Gamification for Sales combines
native CRM principles with those specific to games
and is intended to increase employees’
involvement, fast ROI in the computer system used
by the company, increased quality of data collected
and last but not least, the degree to which the sales
team learns about the products.
Drive engagement among team members,
all wrapped up in a seamless user experience.
„Inevitably, the employees of Servier Pharma are more
productive: the applications are more intuitive, the operation
requires less time, the information is consolidated on a single
device and marketing materials are available immediately. When
one has to deliver 10-12 presentations a day, these facilities
surely make you more efficient.”
Laurențiu Bogdan
IT Manager, Servier Pharma
www.charismaerp.com

2. www.charismaerp.com
Increases sales force productivity The application has a visual interface, intuitive and
Supports the sales force with real-time access to easy to understand by any type of user (including
customer data from any mobile device connected to non-technical), without the need for additional prior
the Internet; training.
Provides better preparation opportunities for the
sales team when meeting customers, through quick Increases customer / partners satisfaction
and easy access to a "Sales Literature" tab where Provides a short response time to customer requests
they can download, send, modify or use in real-time when sales team is on the move;
marketing materials (product descriptions, company Supports sales force in harnessing new sales
profile etc.); opportunities (up-sell and cross-sell) through
Manages promotional materials stock, records items processing and continuously updating requests from
received by each agent and their use. potential customers;
Increases the relevance of formal and informal training Allows measurement of company's success in relation to
processes market standards, targets and sales forecasts
Facilitates employees’ cohesion to organizational The solution can be integrated with various
culture and goals by publishing procedures, internal applications that import data from secure or public
policies and activity standards; studies;
Encourages and promotes desirable behaviors and Ensures accurate forecasting on sales estimates by
outcomes through rewards such as points, badges, introducing into the application complete data about
levels, discounts, virtual coins, trophies etc. prospects, accounts, opportunities, contract values;
Allows an audit of the promotional materials by
Improves internal communication and collaboration recording and analyzing preferences / behaviors
between employees about consumers (duration of customer visits, of
Organizes and publishes in an intuitive form sales presentations on a particular product / information
agents’ profiles (personal information, phone book, about a product)
organizational chart, etc.) and their roles in the
Identifies and records the best sales agents by trackingorganization;
the performance indicators in real time;Provides consistent information on the status of
projects, activities and sales agents’ objectives by
Complements and optimizes the flow of administrative,means of rankings and notifications updated in real
operational, marketing and business strategy of thetime, thus increasing competition between agents;
company;Use e-mail, chat or forum for sharing best practices,
rapid communication and transparent manager-
Reduces operational costs by eliminating the use ofemployee feedback on activities undertaken in the
paper and physical media for information distributed.application;
Using the application on mobile devices with touch
screens provides a high level of ergonomics and
intuitiveness, which makes use of technology more
enjoyable.
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Financial and operational Benefits

3. Charisma Mobile Gamification for Sales uses different Missions and challenges. They can be used to reward
techniques and mechanisms specific to games that involve team members for completing difficult sales
and encourage productive behavior of the sales force, objectives, either individually or at group level.
such as: nE.g.: contracts with values above certain
Points and badges. Points can be used to motivate thresholds, expanding portfolio of representative
and reward desirable actions of agents when clients, achievement / exceeding a sales volume
nCompliance with the rules on data entry about in certain regions / products / services to which
prospects, accounts, opportunities, value of different teams are assigned.
contracts (name, turnover, number of employees, Leaderboards provide comparability in terms of
associated contacts, realistic estimates etc.) into performance and motivate participants to increase
the CRM system; the involvement and competitiveness.
nEmployees' contributions to improving marketing Alerts and notifications in real time on team
materials, best practices in the resource center. members’ activities, team or company results etc.
Game levels. Achieving certain levels of the game can Progress bar is a visible, easily identifiable manner of
stimulate rapid closure of centralized contracts by "labeling" employees who have reached a certain
tracking sales activities. level and actions / best practices that have fostered
nE.g.: sending an offer, setting a discount according the advancement.
to company’s commercial policies, the number of
contracts signed, clients / new industries
portfolio, etc.
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Features
Charisma Gamification
www.charismaerp.com