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Go from good to great
by…TACKLING ADDICTIONS IN
THE WORKPLACE
London HR and Training
July 2016
Introduction
Page 2
Intro - London HR and Training
• London HR and Training is a specialist human
resources and training consultancy headed by Timothy
Holden
• 10 years in banking
• 20 years in training and human resources
• Business owner since 2007
• The core services provided by London HR and Training
are:
- Reducing costs and saving time through bespoke HR
initiatives and projects
- Training course design and delivery
- Services for job seekers
Page 3
Contents5-6 Definitions
7-8 Risk factors for substance abuse
9-10 Compare employees who substance abuse and those whom do not
11-12 Drugs and substances of abuse
13-16 Comparing cannabis users to non-users
17-18 Promoting cultural change to support a drug-free workplace
19-20 How to prevent drug use
21-22 Drug testing
23-24 Giving you the facts about alcohol and drugs
25-26 Alcohol
27-28 Employees with a higher than average use of alcohol
29-30 The effect of work stress on alcohol abuse
31-32 Gambling and games of chance
33-34 Sex addicts and a loss of productivity at work
35-36 Internet addiction
37-38 Addiction screening and treatment
39-41 Steps to follow for an effective workplace programme
42-44 Mistakes to avoid with a workplace programme
45-46 Educating employees about the addictions policy
47-48 Exercise
49-50 To sum up…
Definitions
Page 5
Definitions
• Addictions
• Misuse
• Abuse
• Dependence
• Detoxification
• Harm reduction
• Tolerance
Page 6
Risk factors for substance
abuse
Risk factors for substance abuse
• Genetic risk factors
• Brain development
• Environmental risk factors
Page 8
Compare employees who
substance abuse and those
whom do not
Compare employees who
substance abuse and those
whom do not
• Times more likely to miss work
• Times more likely to be involved in
on-the-job accidents
• % less productive
Page 10
Drugs and substances of
abuse
Drugs and substances of abuse
• Cannabinoids
• Hallucinogens
• Opioids/opiates
• Sedatives
• Stimulants
• Others
Page 12
Comparing cannabis users to
non-users
Comparing cannabis users to
non-users 1 of 3
THOSE WHO SMOKED CANNABIS:
• Higher arrest histories
• Lower self-esteem
• Higher rates of depression
• Increased levels of alcohol
consumption
Page 14
Comparing cannabis users to
non-users 2 of 3
CANNABIS USERS WERE FOUND TO BE:
• Less likely to commit to an
organization
• Had less faith in management
• Reported more absenteeism, lateness,
accidents and turnover
• More likely to exhibit impaired
cognitive and behavioural functioning
Page 15
Comparing cannabis users to
non-users 3 of 3
COMMON SIGNS CANNABIS MAY BE AFFECTING
WORK PERFORMANCE:
• Balance and co-ordination issues
• Problem with short-term memory,
concentration and thinking
• Issues with movement
• Increase in accidents
• Difficulties with co-workers
• Inability to make decisions
• Lack of motivation
Page 16
Promoting cultural change
to support a drug free
workplace
Promoting cultural change to
support a drug-free workplace
• Top-down
• Bottom-up
Page 18
How to prevent drug use
How to prevent drug use
• Policy
• Promote
• Prize
• Penalise
• Put it into practice
Page 20
Drug testing
Drug testing
FACTORS TO CONSIDER
• What testing method will be used?
• Will testing be random, scheduled or
targeted?
• Will all employees be tested?
• What are the consequences?
Page 22
Giving you the facts about
alcohol and drugs
Giving you the facts about
alcohol and drugs
• What happens in the body?
• Alcohol and cannabis (marijuana)
• Alcohol and cocaine
• Alcohol and ecstasy(MDMA)
• Alcohol and amphetamines
• Alcohol and heroin
• Alcohol and ‘legal highs’
Page 24
Alcohol
Alcohol
• A standard drink
• Low-risk drinking
• Those who should not drink
• Binge drinking
• Psychosocial issues
• High risk behaviours
• Adolescents
• Problems
• Recovery
• Toxic alcohols
Page 26
Employees with a higher
than average use of alcohol
Employees with a higher than
average use of alcohol
• Low workforce integration
• Low levels of supervision
• Low visibility of work behaviour
• Physical access to alcohol
• Social settings on the job where drinking
behaviour can occur
• Need to drink in response to physical and
psychosocial qualities of the work
environment
Page 28
The effect of work stress on
alcohol abuse
The effect of work stress on
alcohol abuse
• Mediators
• Moderators
Page 30
Gambling and games of
chance
Gambling and games of chance
• Typical demographic
• % of adults who have played a game
of chance
• Prevalence of playing games of
chance in the last year/month
Page 32
Sex addicts and a loss of
productivity at work
Sex addicts and a loss of
productivity at work
• Put off tasks due to fantasy
• Abandoned work frequently to pursue
sex
• Loss of sleep caused work to suffer
• Masturbated on the job
• Indulged in phone sex whilst at work
• Sexually harassed co-workers
Page 34
Internet addiction
Internet addiction
• Time spent online at home v. time
spent online at work
• Adverse publicity
• Chat rooms
• Adult content
• Gambling
Page 36
Addiction screening and
treatment
Addiction screening and
treatment
• CAGE
• Motivational interviewing
• Questions to assess alcohol use patterns
• Non-judgemental questions to assess
history
• Physical findings (intoxication or
withdrawal)
• Principles of addiction treatment
Page 38
Steps to follow for an
effective workplace
programme
Steps to follow for an effective
workplace programme 1 of 2
• Getting started
• Identify the objectives
• Written records
• Know your people
• Become familiar with common
symptoms
• Set the limits
Page 40
Steps to follow for an effective
workplace programme 2 of 2
• Document job performance
regularly, objectively and
consistently
• Take action when performance fails
• Know the approach to be taken when
an employee has a problem
• Communicate with your boss when
you suspect a problem exists
Page 41
Mistakes to avoid with a
workplace programme
Mistakes to avoid with a
workplace programme 1 of 2
• Don’t misuse the programme to discipline
employees
• Don’t single out any employee or group of
employees for scrutiny
• Don’t assume any individual is immune to
the problem
• Don’t implement a verbal policy
• Don’t treat employees who test positively
differently
Page 43
Mistakes to avoid with a
workplace programme 2 of 2
• Don’t take action against employees
based on the positive results of a drug
screen
• Don’t offer rehabilitation selectively
• Don’t forget to involve the trade union
• Don’t overlook the fact that the majority
of the nation’s workforce is drug-free and
does not abuse alcohol
Page 44
Educating employees about
the addiction policy
Educating employees about the
addictions policy
• New employee induction
• Workplace health & safety training
• Manager training
• Internal communication
Page 46
Exercise
Exercise
Page 48
To sum up…
To sum up…
• Conclusion
• Summary
• Videos
• Useful links
Page 50

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Addictions July 2016

  • 1. Go from good to great by…TACKLING ADDICTIONS IN THE WORKPLACE London HR and Training July 2016
  • 3. Intro - London HR and Training • London HR and Training is a specialist human resources and training consultancy headed by Timothy Holden • 10 years in banking • 20 years in training and human resources • Business owner since 2007 • The core services provided by London HR and Training are: - Reducing costs and saving time through bespoke HR initiatives and projects - Training course design and delivery - Services for job seekers Page 3
  • 4. Contents5-6 Definitions 7-8 Risk factors for substance abuse 9-10 Compare employees who substance abuse and those whom do not 11-12 Drugs and substances of abuse 13-16 Comparing cannabis users to non-users 17-18 Promoting cultural change to support a drug-free workplace 19-20 How to prevent drug use 21-22 Drug testing 23-24 Giving you the facts about alcohol and drugs 25-26 Alcohol 27-28 Employees with a higher than average use of alcohol 29-30 The effect of work stress on alcohol abuse 31-32 Gambling and games of chance 33-34 Sex addicts and a loss of productivity at work 35-36 Internet addiction 37-38 Addiction screening and treatment 39-41 Steps to follow for an effective workplace programme 42-44 Mistakes to avoid with a workplace programme 45-46 Educating employees about the addictions policy 47-48 Exercise 49-50 To sum up…
  • 6. Definitions • Addictions • Misuse • Abuse • Dependence • Detoxification • Harm reduction • Tolerance Page 6
  • 7. Risk factors for substance abuse
  • 8. Risk factors for substance abuse • Genetic risk factors • Brain development • Environmental risk factors Page 8
  • 9. Compare employees who substance abuse and those whom do not
  • 10. Compare employees who substance abuse and those whom do not • Times more likely to miss work • Times more likely to be involved in on-the-job accidents • % less productive Page 10
  • 12. Drugs and substances of abuse • Cannabinoids • Hallucinogens • Opioids/opiates • Sedatives • Stimulants • Others Page 12
  • 13. Comparing cannabis users to non-users
  • 14. Comparing cannabis users to non-users 1 of 3 THOSE WHO SMOKED CANNABIS: • Higher arrest histories • Lower self-esteem • Higher rates of depression • Increased levels of alcohol consumption Page 14
  • 15. Comparing cannabis users to non-users 2 of 3 CANNABIS USERS WERE FOUND TO BE: • Less likely to commit to an organization • Had less faith in management • Reported more absenteeism, lateness, accidents and turnover • More likely to exhibit impaired cognitive and behavioural functioning Page 15
  • 16. Comparing cannabis users to non-users 3 of 3 COMMON SIGNS CANNABIS MAY BE AFFECTING WORK PERFORMANCE: • Balance and co-ordination issues • Problem with short-term memory, concentration and thinking • Issues with movement • Increase in accidents • Difficulties with co-workers • Inability to make decisions • Lack of motivation Page 16
  • 17. Promoting cultural change to support a drug free workplace
  • 18. Promoting cultural change to support a drug-free workplace • Top-down • Bottom-up Page 18
  • 19. How to prevent drug use
  • 20. How to prevent drug use • Policy • Promote • Prize • Penalise • Put it into practice Page 20
  • 22. Drug testing FACTORS TO CONSIDER • What testing method will be used? • Will testing be random, scheduled or targeted? • Will all employees be tested? • What are the consequences? Page 22
  • 23. Giving you the facts about alcohol and drugs
  • 24. Giving you the facts about alcohol and drugs • What happens in the body? • Alcohol and cannabis (marijuana) • Alcohol and cocaine • Alcohol and ecstasy(MDMA) • Alcohol and amphetamines • Alcohol and heroin • Alcohol and ‘legal highs’ Page 24
  • 26. Alcohol • A standard drink • Low-risk drinking • Those who should not drink • Binge drinking • Psychosocial issues • High risk behaviours • Adolescents • Problems • Recovery • Toxic alcohols Page 26
  • 27. Employees with a higher than average use of alcohol
  • 28. Employees with a higher than average use of alcohol • Low workforce integration • Low levels of supervision • Low visibility of work behaviour • Physical access to alcohol • Social settings on the job where drinking behaviour can occur • Need to drink in response to physical and psychosocial qualities of the work environment Page 28
  • 29. The effect of work stress on alcohol abuse
  • 30. The effect of work stress on alcohol abuse • Mediators • Moderators Page 30
  • 31. Gambling and games of chance
  • 32. Gambling and games of chance • Typical demographic • % of adults who have played a game of chance • Prevalence of playing games of chance in the last year/month Page 32
  • 33. Sex addicts and a loss of productivity at work
  • 34. Sex addicts and a loss of productivity at work • Put off tasks due to fantasy • Abandoned work frequently to pursue sex • Loss of sleep caused work to suffer • Masturbated on the job • Indulged in phone sex whilst at work • Sexually harassed co-workers Page 34
  • 36. Internet addiction • Time spent online at home v. time spent online at work • Adverse publicity • Chat rooms • Adult content • Gambling Page 36
  • 38. Addiction screening and treatment • CAGE • Motivational interviewing • Questions to assess alcohol use patterns • Non-judgemental questions to assess history • Physical findings (intoxication or withdrawal) • Principles of addiction treatment Page 38
  • 39. Steps to follow for an effective workplace programme
  • 40. Steps to follow for an effective workplace programme 1 of 2 • Getting started • Identify the objectives • Written records • Know your people • Become familiar with common symptoms • Set the limits Page 40
  • 41. Steps to follow for an effective workplace programme 2 of 2 • Document job performance regularly, objectively and consistently • Take action when performance fails • Know the approach to be taken when an employee has a problem • Communicate with your boss when you suspect a problem exists Page 41
  • 42. Mistakes to avoid with a workplace programme
  • 43. Mistakes to avoid with a workplace programme 1 of 2 • Don’t misuse the programme to discipline employees • Don’t single out any employee or group of employees for scrutiny • Don’t assume any individual is immune to the problem • Don’t implement a verbal policy • Don’t treat employees who test positively differently Page 43
  • 44. Mistakes to avoid with a workplace programme 2 of 2 • Don’t take action against employees based on the positive results of a drug screen • Don’t offer rehabilitation selectively • Don’t forget to involve the trade union • Don’t overlook the fact that the majority of the nation’s workforce is drug-free and does not abuse alcohol Page 44
  • 45. Educating employees about the addiction policy
  • 46. Educating employees about the addictions policy • New employee induction • Workplace health & safety training • Manager training • Internal communication Page 46
  • 50. To sum up… • Conclusion • Summary • Videos • Useful links Page 50