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1
Toad LoreVolume 1
3
4
5
husly, you have been deemed
worthy of Toad Lore.
Take this, cherish this, and use
this throughout your
journey during yo...
6
Presented to
Presented by
On this day, the of in the
year .
7
What is Toad Lore?
Why “Metal Toad”?
Our Values,
Mission, & Tagline
You’re Already a Toad
Clients Are Partners
Let’s Com...
8
WFH Fridays
Purchases@metaltoad.com
Breaks
Socializing
Foosball
Our Floorplan
The Terrarium
Restrooms
Yes Please to Coff...
9
CHAPTER
What is
Toad Lore?
10
11
oad Lore will be your constant
companion. It’s the company’s
history, mission, values,
cultural practices, and Toad
ter...
12
Consider it a source of truth; a field
guide to help guide Toads — new and old
— along the same path. You won’t find
HR...
13
Why
“Metal Toad”?
CHAPTER
14
15
metal toad paperweight has
always been present on the
desk of Metal Toad founder,
Joaquin Lippincott.
It came to him by...
16
Around the world, toads thrive in almost
any environment. Be it desert or swamp
or jungle, toads always find a way to
a...
17
Our Values,
Mission, & Tagline
CHAPTER
18
19
he Metal Toad Core Values:
• Help
• Respect
• Curiosity
• Provide Value
• Experience
We are helpful.
Toads are eager to...
20
We are curious.
Toads are lifelong learners with insatiable
intellects.
We provide value.
Toads prioritize lasting valu...
21
Our mission is to help people seeking the
world’s best technology and practices.
This does not mean that we only
recomm...
22
We are a different kind of software firm.
We advocate an ethical approach to
creating technology and doing business.
We...
23
You’re
Already a Toad
CHAPTER
24
e greatly appreciate you
putting forth the effort
to become a Toad.
Welcome aboard!
At Metal Toad, we choose our candidate...
26
We’re craftspeople joining forces to build
something we believe in, and so are
you. That’s all you really need to know....
27
Clients
Are Partners
CHAPTER
28
he Toads often have unique
relationships with our Clients.
Often, our Clients become
our friends, our protectors,
and o...
29
Don’t shy away from getting to know
our Clients personally. We firmly believe
that the difference between a project-by-...
30
“We firmly believe
that the difference
between a
project-by-project
relationship and
great, long-term
partnerships is
p...
31
Let’s
Communicate
CHAPTER
32
ll Toads are game for
conversation. There is
no closed-door policy at
Metal Toad and formal
communication channels and ...
33
We urge you to talk openly with your
fellow Toads and build relationships
through conversations of all types —
digital,...
34
Whether it’s the Toad-driven Special
Interest Groups (SIGs), Stand Ups,
Scrums, or the Toadcast, safe spaces for
the vo...
35
Stand-ups,Scrums,
& One-on-Ones
CHAPTER
36
37
tand-ups and Scrums
are a part of daily life
at Metal Toad. Both macro-
and micro-social interactions between
leadershi...
38
Within teams and project groups,
informal scrums are held
every morning. They’re a great
way to maintain communication
...
39
One-on-One Meetings between Toads
serve as a vital part of our culture.
Other than leaders making one-on-
one meetings ...
40
“Other than
leaders making
one-on-one
meetings a safe
space for honest
discussion, there
are no rules. ”
41
Fistbumps
& High Fives
CHAPTER
42
oads appreciate each other’s
efforts, privately and publicly.
Fistbumps and High Fives
are a regular occurrence
within ...
43
Work & Fun
Do Go Together
CHAPTER
44
45
t MetalToad, work and
fun are constantly
interchanging. Meet-up
groups, book clubs, SIGs,
the foosball table (Toad Komb...
46
“We encourage
respectful
interaction at all
times — in the
office or not —
and hope that
you forge
friendships that
wil...
47
Toad
Celebrations
CHAPTER
48
he Toads always earn reasons
to celebrate. Whether it’s
because of a Client success, a
personal milestone, a birthday,
...
49
Champagne and sugar are not
uncommon, nor are people excitedly
shouting “Woot!” You are welcome to
do whatever you’d li...
50
51
Quiet
Hours
CHAPTER
52
he normal volume level of
our office hovers somewhere
between a room full of 17-year-
olds taking a standardized test
a...
53
Blogging
CHAPTER
54
etal Toad isn’t big on paid
advertising. We pride
ourselves on building
relationships through word-of-
mouth referrals ...
55
We encourage developers, Toads or not,
to benefit from our expertise. You’ll be
doing everybody — your fellow Toads, th...
56
The Blog is the
central hub of
Toad knowledge.
It’s free and open
to the public,
representing
Metal Toad’s
thought
lead...
57
WFH
Fridays
CHAPTER
58
hough schedules will not
always allow for you to work
from home on Friday, it is a
common practice. The
Toads encourage...
59
Purchases@
metaltoad.com
CHAPTER
60
t Metal Toad, you’ll likely need
a thing or two. Whether
that’s a subscription, software
license, a stapler, or a favor...
61
Breaks
CHAPTER
62
up. Take ‘em.
63
Socializing
CHAPTER
64
65
t’s in a Toad’s nature to be social.
Maybe not all the time and in
every circumstance, but there
are plenty of opportun...
66
Feel free to invite yourself to anything
that is of interest. You are by no means
required to attend events with your
f...
67
Foosball
CHAPTER
68
hen is it appropriate to play
foosball? Whenever a worthy
challenger approaches you.
And though you have right of refus...
69
Our
Floorplan
CHAPTER
70
he open floorplan
was designed for three
distinct reasons:
• Collaboration
• Collaboration
• and Collaboration
The Toad...
71
Though it may be tempting, cutting
through the orange cloth curtains is
in stark violation of the Toad Code
of Conduct....
72
Trust us. Those curtains are the Toads’
sacred cows.
73
The
Terrarium
CHAPTER
74
elcome to your new kitchen.
You now have ownership of
this space. Throw your glasses
and plates in the dishwasher when ...
75
Restrooms
CHAPTER
76
hey have party lights.
Get used to it.
77
Yes Please
to Coffee
CHAPTER
78
he Toads love coffee. A lot.
Due to high demand, we are
in a state of constant brew.
If you are the lucky soul who
hear...
79
Beer, Wine,
& Bourbon
CHAPTER
80
lcohol is commonplace
at Metal Toad, as is fun.
Although responsible
imbibition is welcome at
any point throughout the ...
81
Scavenger
Hunt
CHAPTER
82
ithin your first few weeks,
the Toads encourage you to be
brave. We are proud of the
warm and welcoming culture we have...
83
Why not make experiencing Metal Toad a
game? By the end of your first few weeks,
we expect you to have completed most o...
84
□ Work or read quietly in the Fishbowl.
□ Give somebody a #shoutout on Slack.
□ Listen to a Toadcast and leave a
commen...
85
Departing
the Toad
CHAPTER
86
ost companies shy
away from this topic.
It can be a pretty awkward
conversation to have, but we think
openness and hone...
87
This Is
An Experiment
CHAPTER
88
etal Toad does things a little
differently. It’s true. Just
look around you. Normalcy
ain’t really our bag. And you are...
89
o be continued…
90
91
otes
92
93
otes
94
95
otes
96
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Toad Lore by Metal Toad

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Toad Lore by Metal Toad

  1. 1. 1
  2. 2. Toad LoreVolume 1
  3. 3. 3
  4. 4. 4
  5. 5. 5 husly, you have been deemed worthy of Toad Lore. Take this, cherish this, and use this throughout your journey during your time at Metal Toad. Welcome!
  6. 6. 6 Presented to Presented by On this day, the of in the year .
  7. 7. 7 What is Toad Lore? Why “Metal Toad”? Our Values, Mission, & Tagline You’re Already a Toad Clients Are Partners Let’s Communicate Stand-ups, Scrums, & One-on-Ones Fistbumps & High Fives Work & Fun Do Go Together Toad Celebrations Quiet Hours Blogging 9 13 17 23 27 31 35 41 43 47 51 53
  8. 8. 8 WFH Fridays Purchases@metaltoad.com Breaks Socializing Foosball Our Floorplan The Terrarium Restrooms Yes Please to Coffee Beer, Wine, & Bourbon Scavenger Hunt Departing the Toad This Is An Experiment 57 59 61 63 67 69 73 75 77 79 81 85 87
  9. 9. 9 CHAPTER What is Toad Lore?
  10. 10. 10
  11. 11. 11 oad Lore will be your constant companion. It’s the company’s history, mission, values, cultural practices, and Toad terminology all rolled into one.
  12. 12. 12 Consider it a source of truth; a field guide to help guide Toads — new and old — along the same path. You won’t find HR mumbo jumbo here, that’s what the Employee Handbook is for. Look to Toad Lore for your growth as a Toad. Toad Lore is a living, breathing, evolving token that at all times resembles those that comprise it. There is plenty of space for you to fill in the blanks and invent your own journey. You are encouraged to do so!
  13. 13. 13 Why “Metal Toad”? CHAPTER
  14. 14. 14
  15. 15. 15 metal toad paperweight has always been present on the desk of Metal Toad founder, Joaquin Lippincott. It came to him by way of his grandfather whose demeanor communicated quiet respect and unrestricted availability to anyone who needed a helping hand. The day Joaquin needed to pick a name for his nascent technology consultancy, the toad was there — quietly helping to hold down a stack of papers. Our company draws several things from its namesake. A toad is humble, and about the last creature on Earth that could be classified as vain. A toad is adaptable.
  16. 16. 16 Around the world, toads thrive in almost any environment. Be it desert or swamp or jungle, toads always find a way to adjust. Finally — from the metal — we draw our strength and malleability. It’s one of the most versatile substances humans have harnessed, used in everything from armor to transistors to the hardware upon which Metal Toad plies its craft. We strive to embody all the best elements of our namesake, incorporating them into our Core Values and Mission Statement. Like the metal toad paperweight, we are always here to help anyone who looks our way.
  17. 17. 17 Our Values, Mission, & Tagline CHAPTER
  18. 18. 18
  19. 19. 19 he Metal Toad Core Values: • Help • Respect • Curiosity • Provide Value • Experience We are helpful. Toads are eager to help in all our interactions. We are respectful. Toads engage respectfully with anyone we meet.
  20. 20. 20 We are curious. Toads are lifelong learners with insatiable intellects. We provide value. Toads prioritize lasting value over gimmicks and fads. We focus on user experience. Toads craft a wonderful experience inside every encounter.
  21. 21. 21 Our mission is to help people seeking the world’s best technology and practices. This does not mean that we only recommend our technology and practices. We are a helpful bunch. The Toads are always looking out for Clients. Our tagline was born from years of iterative development. It stands for who we’ve been, who we are, and who will we continue to be. We live by a different code.
  22. 22. 22 We are a different kind of software firm. We advocate an ethical approach to creating technology and doing business. We seek a different kind of Client — change agents. People who are in need of a different kind of firm and are compelled to drive transformation within their organizations. We become intimately intertwined in their success. We are their trusted counsel. We are Metal Toad. Offering a new way to business and to develop software solutions that work.
  23. 23. 23 You’re Already a Toad CHAPTER
  24. 24. 24
  25. 25. e greatly appreciate you putting forth the effort to become a Toad. Welcome aboard! At Metal Toad, we choose our candidates a little differently than other companies. We hire for cultural alignment above anything else, and look for people who embody and share our values. This is far more important than the perfect skill set, education, or ideal work experience. 25
  26. 26. 26 We’re craftspeople joining forces to build something we believe in, and so are you. That’s all you really need to know. There’s no need to act like anything other than yourself because yourself is what we want. If we wanted a puffed up, “professional” version of yourself then we would’ve hired that. We didn’t hire that. We hired you. We love you just the way you are.
  27. 27. 27 Clients Are Partners CHAPTER
  28. 28. 28 he Toads often have unique relationships with our Clients. Often, our Clients become our friends, our protectors, and our biggest champions.
  29. 29. 29 Don’t shy away from getting to know our Clients personally. We firmly believe that the difference between a project-by- project relationship and great, long-term partnerships is people investing in people. So don’t be shy. Get to know our Clients and figure out what’s important to them. And let’s figure out how to get them promoted! You’ll likely be asked to be involved socially with our Clients. That’s great! We hired you because you’re a respectful and caring individual, so don’t hesitate to let your personality show.
  30. 30. 30 “We firmly believe that the difference between a project-by-project relationship and great, long-term partnerships is people investing in people.”
  31. 31. 31 Let’s Communicate CHAPTER
  32. 32. 32 ll Toads are game for conversation. There is no closed-door policy at Metal Toad and formal communication channels and hierarchies are not in our DNA.
  33. 33. 33 We urge you to talk openly with your fellow Toads and build relationships through conversations of all types — digital, verbal, body-gestural, emoji, bitmoji, hieroglyphic, or anything else that comes to mind.
  34. 34. 34 Whether it’s the Toad-driven Special Interest Groups (SIGs), Stand Ups, Scrums, or the Toadcast, safe spaces for the voices and opinions of all Toads are present every minute of every day.
  35. 35. 35 Stand-ups,Scrums, & One-on-Ones CHAPTER
  36. 36. 36
  37. 37. 37 tand-ups and Scrums are a part of daily life at Metal Toad. Both macro- and micro-social interactions between leadership, developers, project managers, sales, marketing, and the operations team help keep us all on the same page. At least once a week, the Toads form an all-inclusive Knot to give each other support, introduce new Toads, talk about company-wide logistics, and dole out Fistbumps and High Fives.
  38. 38. 38 Within teams and project groups, informal scrums are held every morning. They’re a great way to maintain communication continuity and encourage teamwork within working groups. There are no formal rules and the structure will vary, so if for some reason you feel that your scrum’s not working for you, let it be known. You’ll be heard and acknowledged.
  39. 39. 39 One-on-One Meetings between Toads serve as a vital part of our culture. Other than leaders making one-on- one meetings a safe space for honest discussion, there are no rules. You are encouraged to schedule these meetings however, whenever, and with whomever you’d like.
  40. 40. 40 “Other than leaders making one-on-one meetings a safe space for honest discussion, there are no rules. ”
  41. 41. 41 Fistbumps & High Fives CHAPTER
  42. 42. 42 oads appreciate each other’s efforts, privately and publicly. Fistbumps and High Fives are a regular occurrence within our walls, so don’t be afraid to show your appreciation during group stand-ups, scrums, through the #shoutouts Slack channel, and even a respectful, platonic hug... if you’re into that sort of thing.
  43. 43. 43 Work & Fun Do Go Together CHAPTER
  44. 44. 44
  45. 45. 45 t MetalToad, work and fun are constantly interchanging. Meet-up groups, book clubs, SIGs, the foosball table (Toad Kombat), ToadCade, the kegerator, the wine fridge, the desktop whiskeys, and extra-office get togethers are part of doing business. It’s not your typical office and we like it that way. We encourage respectful interaction at all times — in the office or not — and hope that you forge friendships that will last the rest of your life.
  46. 46. 46 “We encourage respectful interaction at all times — in the office or not — and hope that you forge friendships that will last…”
  47. 47. 47 Toad Celebrations CHAPTER
  48. 48. 48 he Toads always earn reasons to celebrate. Whether it’s because of a Client success, a personal milestone, a birthday, or even a fond farewell, Metal Toad is always ready to throw down. Launch Celebrations — either individual or during the Monthly Launch Party — are midday bashes that make an indelible mark on our culture.
  49. 49. 49 Champagne and sugar are not uncommon, nor are people excitedly shouting “Woot!” You are welcome to do whatever you’d like to celebrate our accomplishments. Talk to anyone on the Operations Team if you have celebration ideas. They’ll make it happen!
  50. 50. 50
  51. 51. 51 Quiet Hours CHAPTER
  52. 52. 52 he normal volume level of our office hovers somewhere between a room full of 17-year- olds taking a standardized test and a room full of 17-year-olds playing Call of Duty. It might not suit some work environments; but we enjoy it. You’ll get a set of quality noise-canceling headphones on your very first day. Crank up that Dio and go for broke! All around you, the quietude will press on. Quiet Hours are daily from 9:30am – 12pm and from 1pm – 4pm.
  53. 53. 53 Blogging CHAPTER
  54. 54. 54 etal Toad isn’t big on paid advertising. We pride ourselves on building relationships through word-of- mouth referrals and long-term Client reengagements. The Blog is the central hub of Toad knowledge. It’s free and open to the public, representing Metal Toad’s thought leadership, both technological and otherwise.
  55. 55. 55 We encourage developers, Toads or not, to benefit from our expertise. You’ll be doing everybody — your fellow Toads, the developer community, and even yourself — a favor when you contribute. If you have any questions on Blog formatting, content, or anything else, grab a Marketing Toad and they’ll happily weigh in.
  56. 56. 56 The Blog is the central hub of Toad knowledge. It’s free and open to the public, representing Metal Toad’s thought leadership…” “
  57. 57. 57 WFH Fridays CHAPTER
  58. 58. 58 hough schedules will not always allow for you to work from home on Friday, it is a common practice. The Toads encourage you to roll out of bed, make a cup of joe, and work in your pajamas. Give your team a heads up via Slack, email, or any other previously agreed upon method of communication when you’re planning on not coming into the office. Pajama selfies not required.
  59. 59. 59 Purchases@ metaltoad.com CHAPTER
  60. 60. 60 t Metal Toad, you’ll likely need a thing or two. Whether that’s a subscription, software license, a stapler, or a favorite kind of soda, you are welcomed to email purchases@metaltoad.com at any time. There may be a follow up question or two, but more than likely you’ll see what you need in very short order. #drones In the email, please be specific as to what you are looking for and, whenever possible, include a link. Though the Purchase God is mighty, it is not omniscient... so please spare them any need for telepathy.
  61. 61. 61 Breaks CHAPTER
  62. 62. 62 up. Take ‘em.
  63. 63. 63 Socializing CHAPTER
  64. 64. 64
  65. 65. 65 t’s in a Toad’s nature to be social. Maybe not all the time and in every circumstance, but there are plenty of opportunities to gather. Game Night, Ground Kontoad, and other clubs and events are open to any and all Toads.
  66. 66. 66 Feel free to invite yourself to anything that is of interest. You are by no means required to attend events with your fellow Toads, but you are by all means welcome. Are you affiliated with a local or national group that needs space to meet? Please let all interested parties know that Metal Toad’s doors are open to anyone in need. Reach out to the Operations and/or Marketing Toads for assistance. They’ll be happy to help!
  67. 67. 67 Foosball CHAPTER
  68. 68. 68 hen is it appropriate to play foosball? Whenever a worthy challenger approaches you. And though you have right of refusal, the Toads encourage you to battle bravely at every opportunity.
  69. 69. 69 Our Floorplan CHAPTER
  70. 70. 70 he open floorplan was designed for three distinct reasons: • Collaboration • Collaboration • and Collaboration The Toads thrive on getting together to solve problems. Feel free to use a breakout room, desk-to-desk roll-a- chair action, or a two-seater bicycle if one’s handy… your call.
  71. 71. 71 Though it may be tempting, cutting through the orange cloth curtains is in stark violation of the Toad Code of Conduct. If such a document truly existed, it would be very anti-shortcut.
  72. 72. 72 Trust us. Those curtains are the Toads’ sacred cows.
  73. 73. 73 The Terrarium CHAPTER
  74. 74. 74 elcome to your new kitchen. You now have ownership of this space. Throw your glasses and plates in the dishwasher when you’re finished with them, wipe up your crumbs, and discard your refuse. Your kitchen — and your fellow Toads — will be most appreciative.
  75. 75. 75 Restrooms CHAPTER
  76. 76. 76 hey have party lights. Get used to it.
  77. 77. 77 Yes Please to Coffee CHAPTER
  78. 78. 78 he Toads love coffee. A lot. Due to high demand, we are in a state of constant brew. If you are the lucky soul who hears the last gasps of a once-full carafe, you alone hold the responsibility for making a new batch. If you need instruction on how to grind the aromatic artisan beans to fill the filter and get the pure Portland water flowing, grab a fellow Toad. They’ll happily show you the ropes.
  79. 79. 79 Beer, Wine, & Bourbon CHAPTER
  80. 80. 80 lcohol is commonplace at Metal Toad, as is fun. Although responsible imbibition is welcome at any point throughout the afternoon, you’ll notice that the keg and wine fridge typically open around 4pm.
  81. 81. 81 Scavenger Hunt CHAPTER
  82. 82. 82 ithin your first few weeks, the Toads encourage you to be brave. We are proud of the warm and welcoming culture we have created here, and if you’ve made it through our grueling interview process, guess what? You already ARE a Toad. So introduce yourself. Join the Lunch Train. Join a SIG or Book Club. Write a blog. Play some foos. Hop on a scooter. We know how socially challenging entering a new workplace can be — especially one with a lot of tightly knit relationships — and the Toads want you to know how happy we are that you’re here.
  83. 83. 83 Why not make experiencing Metal Toad a game? By the end of your first few weeks, we expect you to have completed most of the following: □ Join a lunch train. □ Erase a whiteboard. □ Ride around the office on a scooter. □ Download Galactive! □ Proudly point out our custom elevator button to a stranger. □ Get your photo taken. □ Enjoy a beverage and a conversation with a fellow Toad. □ Play an arcade game or foosball... and defend against the double dragon. □ Write a blog post about anything you want.
  84. 84. 84 □ Work or read quietly in the Fishbowl. □ Give somebody a #shoutout on Slack. □ Listen to a Toadcast and leave a comment. □ Press every button on the elevator. There could be a quiz on what you see. □ Give a Fistbump at standup. □ Rally a group for an afternoon ice cream run. Or a donut run. Or a run run if you’re a healthy type.
  85. 85. 85 Departing the Toad CHAPTER
  86. 86. 86 ost companies shy away from this topic. It can be a pretty awkward conversation to have, but we think openness and honesty makes it a lot easier. When the time comes for a Toad to do their own thing or join another mission, know that the Toads support you 100% in your search for happiness and fulfillment. We just ask that you be considerate in how you go about leaving our lilypad.
  87. 87. 87 This Is An Experiment CHAPTER
  88. 88. 88 etal Toad does things a little differently. It’s true. Just look around you. Normalcy ain’t really our bag. And you are now part of the experiment. We hope you’ll make an indelible impression and help us continue to grow. Don’t hold back your great ideas and feedback. Make us better. We double dog dare you.
  89. 89. 89 o be continued…
  90. 90. 90
  91. 91. 91 otes
  92. 92. 92
  93. 93. 93 otes
  94. 94. 94
  95. 95. 95 otes
  96. 96. 96

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