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Duty Travel

San Shway Wynn
2nd February 2013
Why Duty Travel?
1) To identify problems and needs
2) To monitor implementation
3) To follow-up and evaluate
Duty Travel
•
•
•
•
•
•
•
•
•
•
•
•

Purposes
Travel authorization
Security clearance
Essential items
Summary Duty Travel Report
Technical Supports
Supportive supervision
Recommendations
Attachments
When and where to report
Travel Claim
Other Reports
Purposes of Duty Travel
• To gather first hand information
related to service delivery, human
resources and coordinated
activities, immunization, MCH
activities, supply of drugs, etc
• To provide technical support to
health staff involved in HSS
• To provide supportive
supervision, on job trainings
• To provide regular feedbacks
• To report back on activities
undertaken to HSS focal /WHO in
a simple but comprehensive and
useful way
Travel Authorization
• Planned Travel/Emergency
• 5 working days in advance
• Travel Order
–
–
–
–
–

Purpose of travel
Travel itinerary
Funding source
Budgetary breakdown
Signed by authorized
person
– Security clearance by
UNDSS

– No TA, No Travel
Security Clearance
• When required ?
Travel to an area/country in a
Certain Security Level.
When leaving duty station i.e.
weekend trips
• Where to send the request ?
Security clearance requests in
Myanmar are to be sent to
Country Security Advisor
• Condition for traveling into a
Security Phase Area:
BSITF- training completed
ASITF– training completed
• Airline Safety Chart
SLS – 6 Levels
SecLev
6
Extreme

5
High

4
Substan
tial

3
Moderat
e
2
Low
1
Minimal

Management Actions
SMT meets at least weekly (at DO discretion)
Re-evaluation of staffing needs and security clearance
based on the “Acceptable Risk Model” and the new
“concept of operations” and security plan
External Security Clearance approved by USG/DSS
SMT meets at least weekly (at DO discretion)
Re-evaluation of staffing needs based on the
“Acceptable Risk Model”
(Staff in non-critical posts relocated/evacuated)
Security clearance required
SMT meets at least weekly (at DO discretion)
Re-evaluation of staffing needs and security clearance
based on the “Acceptable Risk Model”
Security clearance required
No external conferences
SMT meets at least monthly
Security clearance required
External conferences must be authorized by DO
SMT meets at least twice a year
Travel Notification of all official travel
SMT meets at least twice a year
Travel Notification of all official travel

Authorit
y

Level of
oversight

SG

DO

USG DSS
(validation within 24
hours)

DO

Director DSS/ DRO
(validation within 24
hours)

DO

Director DSS/ DRO
(validation within 24
hours)

DO

Director DSS/ DRO
(validation within 24
hours)

DO

Director DSS/ DRO
(validation within 24
hours)
Essential items
• First aid kit
• Essential Medicines
• Touch light/LED
lamp
• Swiss army knife
• Bed net
• Rain coat
• Warm clothing
• Life Jacket
• Others ---
Summary Duty Travel Report

MYANMAR

WORLD HEALTH
ORGANIZATION

SUMMARY DUTY TRAVEL REPORT
WR's Clearance :

Submitted by

(Name)

(Unit)

(Date)

(Allotment No.)

Co-travellers:
PLACES Visited:

Planned Dates:
Travel Dates:

OBJECTIVES:

BRIEF ACCOUNT OF ACTIVITIES UNDERTAKEN AND FINDINGS:
Background:

Activities:
Findings:
Attachments:

RECOMMENDATIONS
Recommendation(s)
SPECIFIC RECOMMENDATIONS FOR ACTION (IF ANY) DPM/DRD/RD
DISTRIBUTION
Registry File No: W5/69/25

Action by

Due Date
Objectives of the travel
•

Should be in line with TOR

•

To conduct baseline health system
assessments
To facilitate the development of CTHP and
assist on the development and oversight of
costing guidelines of CTHP
To support States/Regions to conduct
supportive supervision
To assist in the development and oversight of
strategies to revitalize health committees
To assist in integrated training of CHW/AMW
To support the enhancement of M&E activities
To assist in proper data keeping for the
package of service delivery using SPSS
To supervise proper data keeping on Hospital
Equity Fund using the financial management
guidelines and formats

•
•
•
•
•
•
•
Brief account
• Background
• Activities
• Findings
Technical Supports

• MCH program
–
–
–
–
–

AN List/U5 list
Referral
AN Care
Danger signs
Delays

• Nutrition
– Vit A, Fe, Folic
acid

• EPI program
-

Micro-plans
Supervision plans
Coverage monitoring charts
Dropout rates
Availability of vaccine
Regular stock levels
Adequate/inadequate
Cold chain status
Electricity supply/Solar system
Vaccine storage facilities
Functioning supplies of
vaccine carriers, ice packs,
Distribution system

• WATSAN

– Wells, Latrines
Supportive Supervision
• is a process that promotes quality at
all levels of the health system by
• strengthening relationships within the
system,
• focusing on the identification and
resolution of problems,
• helping to optimize the allocation of
resources,
• promoting high standards, teamwork,
• better two-way communication
Recommendations
• In line with Government Policy
• Gives solutions to the
problems
• Suggests possible courses
of action as a result of the
conclusions,
– who should take action
– what should be done
– when and how it should
be done
– Immediate /longer term
actions
– Follow up actions
– Constraints if any
Reasons for report
Some of the reasons we write reports are
to:
• inform
• make proposals or recommendations for
change
• analyse and solve problems
• present the findings of an investigation or
project
• record progress
• Findings
• Observations
• Action points
Tips for improving Feedback
• Be;
–
–
–
–
–
–
–

Helpful
Direct
Specific
Descriptive
Timely
Flexible
Both positive and
negative
– Without blame or
embarrassment

Monitoring and
Evaluation (M&E)
is essential for
improving
performance and
ensuring the use of
resources
effectively.
Attachments
• DTR limited to 2
pages
• Annexes
-Maps
-Detailed/special
reports
-Photos/CD/VCD
-Others
When and where to report
•

Travel Report/
Summaries shall be
prepared ASAP or maximum within
two weeks after completion of a trip.

•

Report to GAVI Focal

•

Report to WHO

-Actions by DOH/MOH
-Actions by WCO

Better Information, Better Decision, Better Health
Travel Claim
•
•
•
•
•
•
•
•

Travel claim form
Original travel authorization
Duty Travel Report
Travel advances received
UN Rates
Tickets/Receipts/Vouchers
Certifications
Supporting documents
–
–

Hotels- lodging provided/not provided
Meals- Free meal officially provided

Within 45 days
Self Certification
CERTIFICATION
This is to certify that I have paid Ks. …………………………………………………………………………
(Kyat……………………………………………………………………………………………………………………………)
On account of Car/Taxi/Cycle hiring charges from ………..……..to………………………….

Signature of SSA holder………………………………………………..
Name of SSA holder………………………………………………………
Date………………………………………………………………………………….
Self Certification
CERTIFICATION
This is to certify that I have paid
Ks………………………………………………………………………………………….…..
(Kyat…………………………………………………………………………………………………………………
…..…………………………….)
For accommodation at ……………………………………………………………….
…………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………
………………
for which official receipt (s) is not available.

(Signature)
Date………………

Name of Staff ……………….………….
• Self certification -up to 10,000 Kyats
• More than 10,000 Kyats –need
endorsement from TMO/DMO/RHD,
signed approval with Office Seal
Justification
Dated: 14 December 2011
Dr. Dr H.S.B. Tennakoon
WHO Representative
WCO, Myanmar
Subject: Justification for changing travel plan
Sir,
I traveled to Maungdaw via Sittway to participate
in assessment and development of CTHP.
The plan was to stay at Maungdaw from 6 December
until 8 December. But the assessment and
development of CTHP had completed a day earlier and
I have to go back to Sittway on 8 December.
I have to stay one more day at Sittway from 8 to 9
December.
On 9 December I met with Deputy State Health
Director and discussed the issues related to
implementation of the CTHP in Maungdaw Township.
I attached the travel plan for your information and
approval.

Regards,

Dr. San Shway Wynn
National Technical Officer
GAVI HSS
Other Reports
• Achievement
Report
-In line with TOR
-Tasks
-Indicator of success

• End of Contract
Report
- Narrative report

based on Achievement
Report
Achievement Report

ANNEX D

Achievement report against Terms of Reference (TORs)
Name of SSA Holder:

Duty Station:

Cluster/Region:

Contract period:

SSA Number:

Department:

Title:

Supervisor's Name:

A.

Terms of Reference (TORs)
To be completed by supervisor of SSA holder. This should be based on the SSA Holder's Terms of Reference and
completed at the beginning of the contract period. The final report is completed when the contract period is over.
List the main tasks within the TOR expected to be completed during the review period by SSA holder, indicating
the Indicators of success and due date for completion.

Achievement
Report by
Supervisor
1= Not achieved
2= Partly achieved
3= Fully achieved

(To be completed at the
end of contract)

1

TASK 1:
Indicators of success:
Due date for completion:
TASK 2:
Indicators of success:
Due date for completion:
TASK 3:
Indicators of success:
Due date for completion:
TASK 4
Indicators of success:
Due date for completion:
(Add additional tasks on a separate paper as needed)
These planned activities have been discussed and agreed to at start of review period.

Date:
SSA holder’s signature: …………………………………… Supervisor’s signature: …………………………………….

2

3
End of Contract Report
End of Contract Report
1.

Title: End of contract report of =====

2.

Period:

3.

Dr. -----has made agreement with WHO, Myanmar to serve as SSA on
the said Terms of Reference.

4.

Background History:

5. Activities

6.

Conclusion

I have been participated in ------- activities under the guidance of WHO representative
to Myanmar and -------coordinators to accomplish the activities in planned period.

With best regards,

Dr. ------
Heart and Brain that walk hand in hand
Thank you

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Duty travel

  • 1. Duty Travel San Shway Wynn 2nd February 2013
  • 2. Why Duty Travel? 1) To identify problems and needs 2) To monitor implementation 3) To follow-up and evaluate
  • 3. Duty Travel • • • • • • • • • • • • Purposes Travel authorization Security clearance Essential items Summary Duty Travel Report Technical Supports Supportive supervision Recommendations Attachments When and where to report Travel Claim Other Reports
  • 4. Purposes of Duty Travel • To gather first hand information related to service delivery, human resources and coordinated activities, immunization, MCH activities, supply of drugs, etc • To provide technical support to health staff involved in HSS • To provide supportive supervision, on job trainings • To provide regular feedbacks • To report back on activities undertaken to HSS focal /WHO in a simple but comprehensive and useful way
  • 5. Travel Authorization • Planned Travel/Emergency • 5 working days in advance • Travel Order – – – – – Purpose of travel Travel itinerary Funding source Budgetary breakdown Signed by authorized person – Security clearance by UNDSS – No TA, No Travel
  • 6. Security Clearance • When required ? Travel to an area/country in a Certain Security Level. When leaving duty station i.e. weekend trips • Where to send the request ? Security clearance requests in Myanmar are to be sent to Country Security Advisor • Condition for traveling into a Security Phase Area: BSITF- training completed ASITF– training completed • Airline Safety Chart
  • 7. SLS – 6 Levels SecLev 6 Extreme 5 High 4 Substan tial 3 Moderat e 2 Low 1 Minimal Management Actions SMT meets at least weekly (at DO discretion) Re-evaluation of staffing needs and security clearance based on the “Acceptable Risk Model” and the new “concept of operations” and security plan External Security Clearance approved by USG/DSS SMT meets at least weekly (at DO discretion) Re-evaluation of staffing needs based on the “Acceptable Risk Model” (Staff in non-critical posts relocated/evacuated) Security clearance required SMT meets at least weekly (at DO discretion) Re-evaluation of staffing needs and security clearance based on the “Acceptable Risk Model” Security clearance required No external conferences SMT meets at least monthly Security clearance required External conferences must be authorized by DO SMT meets at least twice a year Travel Notification of all official travel SMT meets at least twice a year Travel Notification of all official travel Authorit y Level of oversight SG DO USG DSS (validation within 24 hours) DO Director DSS/ DRO (validation within 24 hours) DO Director DSS/ DRO (validation within 24 hours) DO Director DSS/ DRO (validation within 24 hours) DO Director DSS/ DRO (validation within 24 hours)
  • 8. Essential items • First aid kit • Essential Medicines • Touch light/LED lamp • Swiss army knife • Bed net • Rain coat • Warm clothing • Life Jacket • Others ---
  • 9. Summary Duty Travel Report MYANMAR WORLD HEALTH ORGANIZATION SUMMARY DUTY TRAVEL REPORT WR's Clearance : Submitted by (Name) (Unit) (Date) (Allotment No.) Co-travellers: PLACES Visited: Planned Dates: Travel Dates: OBJECTIVES: BRIEF ACCOUNT OF ACTIVITIES UNDERTAKEN AND FINDINGS: Background: Activities: Findings: Attachments: RECOMMENDATIONS Recommendation(s) SPECIFIC RECOMMENDATIONS FOR ACTION (IF ANY) DPM/DRD/RD DISTRIBUTION Registry File No: W5/69/25 Action by Due Date
  • 10. Objectives of the travel • Should be in line with TOR • To conduct baseline health system assessments To facilitate the development of CTHP and assist on the development and oversight of costing guidelines of CTHP To support States/Regions to conduct supportive supervision To assist in the development and oversight of strategies to revitalize health committees To assist in integrated training of CHW/AMW To support the enhancement of M&E activities To assist in proper data keeping for the package of service delivery using SPSS To supervise proper data keeping on Hospital Equity Fund using the financial management guidelines and formats • • • • • • •
  • 11. Brief account • Background • Activities • Findings
  • 12.
  • 13. Technical Supports • MCH program – – – – – AN List/U5 list Referral AN Care Danger signs Delays • Nutrition – Vit A, Fe, Folic acid • EPI program - Micro-plans Supervision plans Coverage monitoring charts Dropout rates Availability of vaccine Regular stock levels Adequate/inadequate Cold chain status Electricity supply/Solar system Vaccine storage facilities Functioning supplies of vaccine carriers, ice packs, Distribution system • WATSAN – Wells, Latrines
  • 14. Supportive Supervision • is a process that promotes quality at all levels of the health system by • strengthening relationships within the system, • focusing on the identification and resolution of problems, • helping to optimize the allocation of resources, • promoting high standards, teamwork, • better two-way communication
  • 15. Recommendations • In line with Government Policy • Gives solutions to the problems • Suggests possible courses of action as a result of the conclusions, – who should take action – what should be done – when and how it should be done – Immediate /longer term actions – Follow up actions – Constraints if any
  • 16.
  • 17. Reasons for report Some of the reasons we write reports are to: • inform • make proposals or recommendations for change • analyse and solve problems • present the findings of an investigation or project • record progress
  • 19. Tips for improving Feedback • Be; – – – – – – – Helpful Direct Specific Descriptive Timely Flexible Both positive and negative – Without blame or embarrassment Monitoring and Evaluation (M&E) is essential for improving performance and ensuring the use of resources effectively.
  • 20. Attachments • DTR limited to 2 pages • Annexes -Maps -Detailed/special reports -Photos/CD/VCD -Others
  • 21. When and where to report • Travel Report/ Summaries shall be prepared ASAP or maximum within two weeks after completion of a trip. • Report to GAVI Focal • Report to WHO -Actions by DOH/MOH -Actions by WCO Better Information, Better Decision, Better Health
  • 22. Travel Claim • • • • • • • • Travel claim form Original travel authorization Duty Travel Report Travel advances received UN Rates Tickets/Receipts/Vouchers Certifications Supporting documents – – Hotels- lodging provided/not provided Meals- Free meal officially provided Within 45 days
  • 23. Self Certification CERTIFICATION This is to certify that I have paid Ks. ………………………………………………………………………… (Kyat……………………………………………………………………………………………………………………………) On account of Car/Taxi/Cycle hiring charges from ………..……..to…………………………. Signature of SSA holder……………………………………………….. Name of SSA holder……………………………………………………… Date………………………………………………………………………………….
  • 24. Self Certification CERTIFICATION This is to certify that I have paid Ks………………………………………………………………………………………….….. (Kyat………………………………………………………………………………………………………………… …..…………………………….) For accommodation at ………………………………………………………………. ………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………… ……………… for which official receipt (s) is not available. (Signature) Date……………… Name of Staff ……………….………….
  • 25. • Self certification -up to 10,000 Kyats • More than 10,000 Kyats –need endorsement from TMO/DMO/RHD, signed approval with Office Seal
  • 26. Justification Dated: 14 December 2011 Dr. Dr H.S.B. Tennakoon WHO Representative WCO, Myanmar Subject: Justification for changing travel plan Sir, I traveled to Maungdaw via Sittway to participate in assessment and development of CTHP. The plan was to stay at Maungdaw from 6 December until 8 December. But the assessment and development of CTHP had completed a day earlier and I have to go back to Sittway on 8 December. I have to stay one more day at Sittway from 8 to 9 December. On 9 December I met with Deputy State Health Director and discussed the issues related to implementation of the CTHP in Maungdaw Township. I attached the travel plan for your information and approval. Regards, Dr. San Shway Wynn National Technical Officer GAVI HSS
  • 27. Other Reports • Achievement Report -In line with TOR -Tasks -Indicator of success • End of Contract Report - Narrative report based on Achievement Report
  • 28. Achievement Report ANNEX D Achievement report against Terms of Reference (TORs) Name of SSA Holder: Duty Station: Cluster/Region: Contract period: SSA Number: Department: Title: Supervisor's Name: A. Terms of Reference (TORs) To be completed by supervisor of SSA holder. This should be based on the SSA Holder's Terms of Reference and completed at the beginning of the contract period. The final report is completed when the contract period is over. List the main tasks within the TOR expected to be completed during the review period by SSA holder, indicating the Indicators of success and due date for completion. Achievement Report by Supervisor 1= Not achieved 2= Partly achieved 3= Fully achieved (To be completed at the end of contract) 1 TASK 1: Indicators of success: Due date for completion: TASK 2: Indicators of success: Due date for completion: TASK 3: Indicators of success: Due date for completion: TASK 4 Indicators of success: Due date for completion: (Add additional tasks on a separate paper as needed) These planned activities have been discussed and agreed to at start of review period. Date: SSA holder’s signature: …………………………………… Supervisor’s signature: ……………………………………. 2 3
  • 29. End of Contract Report End of Contract Report 1. Title: End of contract report of ===== 2. Period: 3. Dr. -----has made agreement with WHO, Myanmar to serve as SSA on the said Terms of Reference. 4. Background History: 5. Activities 6. Conclusion I have been participated in ------- activities under the guidance of WHO representative to Myanmar and -------coordinators to accomplish the activities in planned period. With best regards, Dr. ------
  • 30. Heart and Brain that walk hand in hand