New ThousandEyes Product Features and Release Highlights
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The document summarizes new features from ThousandEyes in August 2022. It highlights improvements to workflow automation through automatic session tests, a Terraform provider, and next generation webhooks. Faster insights are provided by new features like Webex Control Hub integration and continuous monitoring. Operational intelligence is strengthened with new WAN insights and a Meraki integration.
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New ThousandEyes Product Features and Release Highlights
- 1. 1 @ThousandEyes © 1992–2022 Cisco Systems, Inc. All rights reserved. New Feature Highlights August 2022 Brian Tobia and Jillian Murphy
- 2. 2 @ThousandEyes © 1992–2022 Cisco Systems, Inc. All rights reserved. Featured Speaker Mike Hicks Principal Solution Analyst
- 3. 3 @ThousandEyes © 1992–2022 Cisco Systems, Inc. All rights reserved. Before We Begin... • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days. • Tweet us @thousandeyes 3 @ThousandEyes © 1992–2022 Cisco Systems, Inc. All rights reserved.
- 4. 4 @ThousandEyes © 1992–2022 Cisco Systems, Inc. All rights reserved. We’ve Had a Busy Year! Application Outage Insights Improved Geolocation Path Visualization New Endpoint Agent View Improved Dashboards and Reports Cisco Nexus Switch Support BrowserBot Internet Insights in Meraki Cat9k Integration Webex Cloud Agents WAN Insights Beta Automated Session Testing 50k Account Groups Expanded Access API
- 5. 5 © 1992–2022 Cisco Systems, Inc. All rights reserved. Workflow Automation Faster Insights Operational Intelligence Key Themes Spotlighted Features Product Spotlights Agent View Terraform Provider Next Gen Webhooks Continuous Packet Monitoring Automated Session Tests New Cloud Agents WAN Insights Meraki Integration
- 6. 6 © 1992–2022 Cisco Systems, Inc. All rights reserved. Simplify and Scale Your Network Improvements that simplify your workflow and make your ThousandEyes experience more intuitive and better suited to your preferences. 6
- 7. 7 © 1992–2022 Cisco Systems, Inc. All rights reserved. Faster Insights Get to root cause faster with enhancements that increase data granularity and automatically surface need-to-know information. 7
- 8. 8 © 1992–2022 Cisco Systems, Inc. All rights reserved. Strength for Organizational Complexity ThousandEyes is the solution of choice for customers with sophisticated structures and processes. Adding deep permissions, rapid action task management, and data-driven reporting. 8
- 9. Workflow Automation Recently Released Features
- 10. 10 © 1992–2022 Cisco Systems, Inc. All rights reserved. Workflow Automation Automatic Session Tests Dynamically monitors application targets by eliminating the need for ongoing configuration
- 11. 11 © 1992–2022 Cisco Systems, Inc. All rights reserved. Workflow Automation Terraform Provider Streamline test and agent configurations when bringing up new account groups enabling you to standardize testing profiles throughout your enterprise.
- 12. 12 © 1992–2022 Cisco Systems, Inc. All rights reserved. Workflow Automation Next Gen Webhooks Now, a single place to view all existing integrations and re-use them in new tests
- 13. 13 © 1992–2022 Cisco Systems, Inc. All rights reserved. Workflow Automation Functional Enhancements New Device Support We now support the Catalyst 8500 and ASR 1000 routing platforms. Proxy Certificate/ Chain Support Proxy configurations are now supported in API monitoring transaction tests.
- 14. Faster Insights Recently Released Features
- 15. 15 © 1992–2022 Cisco Systems, Inc. All rights reserved. Faster Insights Webex Control Hub ThousandEyes session information data is now visible enabling you to quickly identify disruptions.
- 16. 16 © 1992–2022 Cisco Systems, Inc. All rights reserved. Faster Insights New Cloud Agents Expanded visibility with additional agents.
- 17. 17 © 1992–2022 Cisco Systems, Inc. All rights reserved. Faster Insights Continuous Monitoring Capture data at a higher granularity.
- 18. 18 © 1992–2022 Cisco Systems, Inc. All rights reserved. Troubleshooting Solutions Functional Enhancements Provider Labels Customize the Internet Insights overview, views, alerts, dashboards and reports. Endpoint Agent View Static Alert Severity Multi-metric view significantly decreases mean time to identification. Easily map out alerts into other incident management systems.
- 19. Operational Intelligence Recently Released Features
- 20. 20 © 1992–2022 Cisco Systems, Inc. All rights reserved. Operational Intelligence WAN Insights Data-driven analysis will help IT teams anticipate changes to network environments.
- 21. 21 © 1992–2022 Cisco Systems, Inc. All rights reserved. Operational Intelligence Meraki Integration – Phase 1 Internet Insights Public Outage Portal.
- 22. © 1992–2021 Cisco Systems, Inc. All rights reserved. 22 @ThousandEyes Learning Resources Blog Connect with your CSM • New tutorial videos on our features https://www.thousandeyes.com/resources/?cat=tutorial • Reach out to your CSM if you have any questions • Check out our blog for more information https://www.thousandeyes.com/blog/ Next Steps © 1992–2022 Cisco Systems, Inc. All rights reserved.
- 23. Q&A