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Thriving in the Digital Age - Keynote from Rohan Deshpande, co-founder of AirPay

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ThoughtWorks Connect is a forum for senior executives from diverse industries to connect, share and learn from one another. The theme for this edition was 'Thriving in the Digital Age". The Keynote presentation was given by Rohan Deshpande, co-founder of AirPay and former CTO for Ogilvy & Mather. He focused on three key aspects every organization must consider while on their digital journey:

- What does digital mean for customers
- How does going digital benefit employees
- How can the infrastructure shape up in steps to support the digital journey

Thriving in the Digital Age - Keynote from Rohan Deshpande, co-founder of AirPay

  1. 1. THRIVING IN THE DIGITAL AGE 1
  2. 2. SOCIAL INTRANET 2
  3. 3. MOBILE INTRANET 3
  4. 4. MOBILE INTRANET 4
  5. 5. 5
  6. 6. VOTES? 6 Social Process Mobile Goodbye
  7. 7. 7
  8. 8. DIGITAL ENTERPRISE 8
  9. 9. What is a digital enterprise? 9
  10. 10. PUT CAPABILITY IN THE CENTER 10
  11. 11. 7 ASPECTS THAT DEFINE A DIGITAL ENTERPRISE 11
  12. 12. DIGITAL ENTERPRISE AS THE ENGINE OF CAPABILITY 12 Digital Enterprise is an IT driven business model created either in response to the emerging digital market place and digital value chains or with the desire to create such shifts or both.
  13. 13. DIGITAL ENTERPRISE AS THE ENGINE OF CAPABILITY 13 The Digital Enterprise is built upon the use of IT to automate the processes(both internal and external) to create a digital boundary enabling all stakeholder interactions. This also creates immense amount of information to be consumed and acted upon
  14. 14. DIGITAL ENTERPRISE AS THE ENGINE OF CAPABILITY 14 The automational and informational side of digital enterprise is converted into a transformational drive through the right digital leadership, a fitting digital strategy and a supportive digital culture
  15. 15. DIGITAL ENTERPRISE AS THE ENGINE OF CAPABILITY 15 Digital Enterprise thrives upon digital capabilities to compete in the marketplace, which requires an ‘inside-out’ view of the strategy to complement the ‘outside-in’ view
  16. 16. DIGITAL ENTERPRISE AS THE ENGINE OF CAPABILITY 16 Digital Enterprise is built upon an agile and responsive digital infrastructure to support the automational, informational and transformational drive
  17. 17. HOW TO OPERATIONALIZE THE DEFINITION OF DIGITAL ENTERPRISE 17
  18. 18. BE THE FIRST MOVER 18  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  19. 19. GENERATE CXO PULL 19  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  20. 20. CREATE DIGITAL BOUNDARY 20  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  21. 21. DEFINE NEW STRUCTURE & ARCHITECTURE 21  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  22. 22. SKILLFULLY LEVERAGE INFORMATION 22  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  23. 23. BUILD AN AGILE INFRASTRUCTURE 23  Digital Market Place/ Value Chain  Digital Leadership  Digital Boundary  Digital Strategy  Digital Culture  Digital Infrastructure
  24. 24. PUTTING CAPABILITY AT THE CENTER OF THE ENTERPRISE 1. What are your organization’s capabilities? 2. Is your organization exploiting it’s capabilities? 3. Is your organization aware of it’s capabilities? 4. Are these capabilities in synch with the market realities? 5. What current capabilities does the organization need? 6. How to build these capabilities? 7. How to develop the 6 defining aspects to build the required capabilities? 24 Structure and Practices Culture Leadership and Strategy Strategy (Change) Leadership Technology
  25. 25. THANK YOU Rohan Deshpande rohan@airpay.co.in +91-9870626266

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