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1. Business Solution Education - Introduction
Overview of main BSE activities related to PEM

2. Stage Overview and BSE activities
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Business
user impact Training
assessment scope,
strategy & Training need analysis (TNA)
org.
Training planning
Training solution
development
Click boxes to
learn more
Training preparation &
delivery Training
result
analysis &
handover
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3. Business user impact assessment
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Education solution assessment • New 1:20 (1 day course = 20 days development)
• Add on 1:10
• Adjustment 1:5-1:10
Organizational size assessment • Large ≥500
• Medium 100-500
• Minor ≤100
Scheduled release • Major
• Minor
• Custom
Process impact assessment • Domain
• Main process
• Process
• Business Process Role
Cross functional assessment
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4. Training scope, Strategy & Organization
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Education solution assessment • New 1:20
• Add on 1:10
• Adjustment 1:5-1:10
Organizational impact assessment • Large >500
• Medium <500
• Minor <100
Roll out strategy assessment • Pilot
• Big Bang
• Grouped sequential
• Sequential
Training scope assessment
• Multiple BPR*  Multiple courses
• Multiple BPR  One course
• Single BPR  Multiple courses
• Single BPR  One course
6 *BPR = Business Process Role

5. Training need analysis (TNA)
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Mapped to
Process Solution System Solution Training solution design
• Business BP/Solution Design • Technical solution
• As-Is & To-Be HR Master data
• Business Process Role description
Employee  BPR mapping
Business solution design
BPR  Course mapping
• Education solution assessment
• Course outlines (content)
• Duration
• Method Geography
IT Skills
Process + Technology + People Org. chart
Pre-requisite training
Demography
Training solution design
Training need
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6. Training planning
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Business user impact assessment
Stage 0
Training scope assessment
Stage 1
Training need analysis Resource assignment
Stage 2,3,4
• Business Solution Education (Group)
+ • Business Solution Team (BU)
Project Management plan
Release plan & Go live dates
Infrastructure & Technical support
Training plan
NB: Invitations 8 weeks
prior to training
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7. Training solution development
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Business user impact assessment IT infrastructure
Stage 0
• Client copies
Training scope assessment • Exercise Data
Stage 1 • Training user setup
Training need analysis
Stage 2,3,4
Training methods
Classroom
Course development according to BSE process
• Learning objectives
• Course outline
• Presentation E-learning
• Exercises
• Teacher plan Webinar
• Handouts
• Navigation Notes
• EUP’s
• Ease.
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8. Training preparation & delivery
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Prepare training solution delivery
Stage 4
• Assign instructor
• Ease keys
• Assign training system client
• Maintain data Execute training solution delivery
• Create courses in LMS (local/global) Stage 5
• Send out invitations
• Print materials
• Pre test Ease
• Conduct course
• Post test Ease
• Satisfaction survey
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9. Training result analysis & handover
Stage 0 Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6
Pre-project Starting up Preparing Defining Developing Implementing Closing
Training results
Project evaluation
• Ease measurement analysis
• Satisfaction consolidation
• Attendance
• Acceptance
• Resistance
• Key learning's Training hand over
• Follow up courses? BSE/BST task
• Finalize all materials
• Knowledge Transfer to BST
• Open up course for registration on LMS
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10. Thank you for your attention
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