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Children, mobile phones
and online safety
As the use of mobile phones by children and young people continues to grow,
mobile operators need to adopt a consistently responsible approach in order
to protect and support younger users. The GSMA leads and participates in
many initiatives which are designed to address issues related to child
protection and the safer use of mobile phones by children and young people.
Europe


1.	Action against online child sexual abuse       ■	   These recommendations cover access         3.	Working in partnership and with
	 content (child pornography)                          control mechanisms for mobile              	 key stakeholders
                                                       operators’ own and third party
In 2008 the GSMA launched the Mobile                   commercial content, the classification     Engagement between the GSMA and
Alliance against Child Sexual Abuse                    of this content according to existing      other industry organisations and external
Content, an international industry                     standards in other media, education        stakeholders is critical to the success of
initiative to obstruct the use of the                  and awareness-raising on the safer         initiatives in the area of child online safety.
mobile environment by individuals or                   use of mobile devices by children,
organisations wishing to consume or profit             and fighting illegal content on mobile     ■	   Family Online Safety Institute (FOSI)
from child sexual abuse content.                       community products and the Internet.       	 The GSMA is a member of FOSI, which
Through the Mobile Alliance initiative,                Endorsed by Viviane Reding, European         works to make the online world safer for
mobile operators have commited to                      Commissioner for Information Society         children and their families by identifying
creating significant barriers to the misuse            and Media, the Framework has led to          and promoting best practice, tools and
of mobile networks and services for                    the development of codes of conduct on       methods in the field of online safety,
hosting, accessing, or profiting from                  safer mobile use in 23 EU Member States      that also respect free expression. FOSI
child sexual abuse content. The Alliance               to the benefit of 96% of European mobile     does this through the development of
encourages all mobile operators, regardless            customers.                                   public policy, technology, education and
of access technology, and the wider mobile        www.gsmworld.com/safermobileuse                   special events. Natasha Jackson, Head
community to participate in the Alliance.                                                           of Content Policy at the GSMA, is the
www.gsmworld.com/mobilealliance                   Research and Educational Resources                current Chair of FOSI.
                                                  To gain a better understanding of and
                                                                                                  ■	ITU Child Online Protection (COP)
2.	Promoting a responsible approach to            share information about the ways in which       	 The GSMA is a member of the ITU’s
	 children’s use of mobile phones                 children use mobile phones around the             COP initiative and has worked to share
                                                  world, the GSMA regularly undertakes              its knowledge and experience of mobile
The GSMA undertakes a number of                                                                     phone safety into the industry guidelines
                                                  research projects in partnership with other
programmes and initiatives designed to                                                              produced by the ITU.
                                                  industry players and academic research
safeguard the use of mobile phones by
                                                  organisations. The report “Children’s           ■	Financial Coalition against
children and to enable operators to address
                                                  Use of Mobile Phones – An International         	 Child Pornography
new issues in an efficient and timely manner.
                                                  Comparison” is published annually               	 The GSMA is a formal collaborator with
                                                  by the GSMA in conjunction with NTT               The Financial Coalition Against Child
Support and informational resources               DOCOMO’s Mobile Society Research                  Pornography, a coalition of credit card
for mobile operators                              Institute (MSRI), and compares the social         issuers and Internet services companies
■	 The GSMA encourages its member                 impact of mobile phone use by children            which seeks to eliminate the profitability
   operators to adopt responsible                 at different stages in their development in       of commercial child pornography by
   approaches to children’s use of mobile         geographically diverse countries.                 following the flow of funds and shutting
   phones and in particular their access to       www.gsmworld.com/childrenresearch                 down the payments accounts that are
   age sensitive content (i.e. content that in                                                      being used by these illegal entreprises.
   other types of media may be subject to                                                         ■	Hotlines and other stakeholders
   age-related restrictions).                                                                     	 In its work with the Mobile Alliance, the
■	 The GSMA provides support, education                                                             GSMA also works closely with INHOPE
   and informational resources to its                                                               (the International Association of Internet
   members and shares best practice and                                                             Hotlines) as well as other external
   produces toolkits for member operators                                                           stakeholders that are actively engaged
   which include information and case                                                               in combating online child sexual abuse
   studies on initiatives undertaken around       TeachToday – Public-private partnership
                                                                                                    content.
   the world.                                     to deliver educational resources
                                                                                                  	 –	 The GSMA is a member of the
                                                  The GSMA has joined other leading                     Internet Watch Foundation (IWF), the
Self-regulatory frameworks                        internet, mobile network and social                   UK internet ‘Hotline’ for the public
and initiatives                                   networking providers and European                     to report their exposure to online
                                                  Schoolnet, a network of 31 Ministries of              child sexual abuse content hosted
The GSMA promotes self-regulatory
                                                  Education, to deliver TeachToday – an                 anywhere in the world and criminally
approaches to children’s use of mobile
                                                  educational website which provides                    obscene and incitement to racial
phones which are more effective in
                                                  information and advice for teachers                   hatred content hosted in
adapting to fast moving technologies
                                                  and the school community on the                       the UK.
and allow for differences in cultural and
                                                  positive, responsible and safe use of new       www.gsmworld.com/childprotection
societal standards.
                                                  communications technologies. The website
                                                  is being localised in multiple languages
European Framework for Safer Mobile               and countries across Europe.
Use by Younger Teenagers and Children
                                                  www.teachtoday.eu
■	   A self-regulatory initiative by the mobile
     industry, which makes recommendations
     to ensure that younger teenagers and
     children can safely access content on
     their mobile phones.
                                                  living with technology

© Copyright GSMA 2009.

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Children, mobile phones and safety

  • 1. Europe Children, mobile phones and online safety As the use of mobile phones by children and young people continues to grow, mobile operators need to adopt a consistently responsible approach in order to protect and support younger users. The GSMA leads and participates in many initiatives which are designed to address issues related to child protection and the safer use of mobile phones by children and young people.
  • 2. Europe 1. Action against online child sexual abuse ■ These recommendations cover access 3. Working in partnership and with content (child pornography) control mechanisms for mobile key stakeholders operators’ own and third party In 2008 the GSMA launched the Mobile commercial content, the classification Engagement between the GSMA and Alliance against Child Sexual Abuse of this content according to existing other industry organisations and external Content, an international industry standards in other media, education stakeholders is critical to the success of initiative to obstruct the use of the and awareness-raising on the safer initiatives in the area of child online safety. mobile environment by individuals or use of mobile devices by children, organisations wishing to consume or profit and fighting illegal content on mobile ■ Family Online Safety Institute (FOSI) from child sexual abuse content. community products and the Internet. The GSMA is a member of FOSI, which Through the Mobile Alliance initiative, Endorsed by Viviane Reding, European works to make the online world safer for mobile operators have commited to Commissioner for Information Society children and their families by identifying creating significant barriers to the misuse and Media, the Framework has led to and promoting best practice, tools and of mobile networks and services for the development of codes of conduct on methods in the field of online safety, hosting, accessing, or profiting from safer mobile use in 23 EU Member States that also respect free expression. FOSI child sexual abuse content. The Alliance to the benefit of 96% of European mobile does this through the development of encourages all mobile operators, regardless customers. public policy, technology, education and of access technology, and the wider mobile www.gsmworld.com/safermobileuse special events. Natasha Jackson, Head community to participate in the Alliance. of Content Policy at the GSMA, is the www.gsmworld.com/mobilealliance Research and Educational Resources current Chair of FOSI. To gain a better understanding of and ■ ITU Child Online Protection (COP) 2. Promoting a responsible approach to share information about the ways in which The GSMA is a member of the ITU’s children’s use of mobile phones children use mobile phones around the COP initiative and has worked to share world, the GSMA regularly undertakes its knowledge and experience of mobile The GSMA undertakes a number of phone safety into the industry guidelines research projects in partnership with other programmes and initiatives designed to produced by the ITU. industry players and academic research safeguard the use of mobile phones by organisations. The report “Children’s ■ Financial Coalition against children and to enable operators to address Use of Mobile Phones – An International Child Pornography new issues in an efficient and timely manner. Comparison” is published annually The GSMA is a formal collaborator with by the GSMA in conjunction with NTT The Financial Coalition Against Child Support and informational resources DOCOMO’s Mobile Society Research Pornography, a coalition of credit card for mobile operators Institute (MSRI), and compares the social issuers and Internet services companies ■ The GSMA encourages its member impact of mobile phone use by children which seeks to eliminate the profitability operators to adopt responsible at different stages in their development in of commercial child pornography by approaches to children’s use of mobile geographically diverse countries. following the flow of funds and shutting phones and in particular their access to www.gsmworld.com/childrenresearch down the payments accounts that are age sensitive content (i.e. content that in being used by these illegal entreprises. other types of media may be subject to ■ Hotlines and other stakeholders age-related restrictions). In its work with the Mobile Alliance, the ■ The GSMA provides support, education GSMA also works closely with INHOPE and informational resources to its (the International Association of Internet members and shares best practice and Hotlines) as well as other external produces toolkits for member operators stakeholders that are actively engaged which include information and case in combating online child sexual abuse studies on initiatives undertaken around TeachToday – Public-private partnership content. the world. to deliver educational resources – The GSMA is a member of the The GSMA has joined other leading Internet Watch Foundation (IWF), the Self-regulatory frameworks internet, mobile network and social UK internet ‘Hotline’ for the public and initiatives networking providers and European to report their exposure to online Schoolnet, a network of 31 Ministries of child sexual abuse content hosted The GSMA promotes self-regulatory Education, to deliver TeachToday – an anywhere in the world and criminally approaches to children’s use of mobile educational website which provides obscene and incitement to racial phones which are more effective in information and advice for teachers hatred content hosted in adapting to fast moving technologies and the school community on the the UK. and allow for differences in cultural and positive, responsible and safe use of new www.gsmworld.com/childprotection societal standards. communications technologies. The website is being localised in multiple languages European Framework for Safer Mobile and countries across Europe. Use by Younger Teenagers and Children www.teachtoday.eu ■ A self-regulatory initiative by the mobile industry, which makes recommendations to ensure that younger teenagers and children can safely access content on their mobile phones. living with technology © Copyright GSMA 2009.