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PEOPLE STRATEGY

Our values How we value
people
Our HR vision

Our values
IMPACT SIMPLICITY HIGH
STANDARDS
CURIOSITY FUN EMPATHY

WHY VALUES ARE SO IMPORTANT AT PARTOO ?
Our values define the kind of people we would like to spend time with, at work but also
outside of it! Since we spend a substantial time working, let’s do it with the right people.
Our values define who gets recruited, rewarded and promoted : this way, we are able to
design the exceptional collective environment we want to offer to all employees.

Impact
DO THINGS THAT REALLY MATTER

DEFINITION
At Partoo, we want to have
a direct impact on major
societies’ issues. Partoo
stands for helping millions
of stores in the world to
easily develop their
business with Internet.
You want your work to have
an impact
You are proud of our
mission
You care intensively about
Partoo’s success and
impact on local businesses
You take tough decision for
the company’s interest
You are not afraid to say
what you think if this is in
Partoo’s interest
Working everyday on something that truly helps people at
a large scale and having a free space to stand for your
convictions, will help you flourish.
In other words
In consequences
You give valuable
feedbacks even if this can
be difficult to receive
You value long terms
rather than short terms
decisions
You stand for your
convictions
You are a hard worker
You take smart risks
You make tough decisions
quickly

Simplicity
SIMPLICITY IS THE BEST ROUTE TO SUCCESS

By putting simplicity at the center of your decisions
and behavior, you will create great relationships
with others and contribute greatly to our
development. If you receive a promotion, it will be
considered as evidence to anyone that surrounds
you.
In other words
In consequences
DEFINITION
Partoo is composed of
humble people that put
simplicity at the center of
their actions and decisions.
You always seek the simplest solution
You invest time to simplify things
You do everything you can to enable Partoo to
have the simplest product
You celebrate victories with humility
You are quick to admit mistakes

High standards
STRIVING TO BE SIMPLY THE BEST

By constantly performing, people can rely on you.
You will be considered as a key person for the
success of the company. Consequently, a brilliant
career is waiting for you at Partoo.
In other words
In consequences
You consider “good” as
not enough
You are always looking
to do better and value
feedbacks
You always
over-achieve
You identify causes,
instead of treating
symptoms
You are synthetic and
clear in your
communication
You act as a role model
You always define
ambitious targets
Your standard is to go
above and beyond
customers’
expectations
DEFINITION
To become the number 1
app used by stores in the
world to develop their
business with Internet, we
need to always do better.

Curiosity
STAY CURIOUS TO BRING VALUE
TO YOURSELF, TO OTHERS, TO THE COMPANY

You love to learn and
progress
You have a strong interest
in discovering others
You seek to understand our
strategy and decisions, as
well as our market, clients
and partners
You have an excellent
knowledge about business
and technology
Tell us what you like and would love to do and we will do
everything to make it happen so that you can give your best.
In other words
In consequences
You challenge decisions
You contribute outside
of your speciality
You are always willing to
collaborate with other
teams
You share feedbacks
and ideas about
product, processes, etc.
DEFINITION
Partoo is composed of
curious people, hungry to
discover new things and
learn. They challenge
established situations by
constantly asking “what if”.

Fun
HAVE FUN AT WORK

DEFINITION
Partoo is all about a crazy
human adventure. What is
more satisfying than
working in a cool and fun
environment that fosters
personal development ?
This is what you will find
at Partoo.
You don’t take yourself seriously
You enjoy life with your colleagues and invest time in
your professional relationships
You share your smiley attitude with colleagues,
prospects and clients
Your positive attitude reflects on others
You empower your team with victories
Knowing that you are going to spend your day with people
you like, in a fun environment, you will flourish and find a safe
place to express yourself.
In other words
In consequences

Empathy
SINCERELY CARE ABOUT OTHERS’ SHOES

DEFINITION
What made our success so
far is the people we work
with. Partoo is about warm,
honest, transparent,
authentic and
open-minded people.
Everything we do show
that we care.
You listen well to understand others feelings and
interests, regardless of your differences
You act in solidarity with other teams, adopting a
cohesive point of view
You take time to help colleagues
You share information openly and pro-actively
You always put clients’ happiness first
You never say “this is not my problem“
We care about you too. We will always have a deep
respect for everything you do or initiate. Moreover, as
you are concerned with what you do, people trust you.
In other words
In consequences

How we value people

We consider that to be a happy
professional, Partoo needs
to provide you with :
MEANING
Meaningful impact
COLLECTIVE
An exceptional collective environment
PERSONAL
Personal development perspectives

PERSONAL DEVELOPMENT PERSPECTIVES (1/2)
At Partoo, people will find a place where they can develop.
First and foremost, by having to tackle autonomously exciting and challenging missions, in an
international, fast-growing environment, where they can be truly themselves. They will also
find growth opportunities with clear career paths, and trained and accessible managers
relying on a strong methodology and feedback policy.
FEEDBACKS
CHALLENGING
MISSIONS
INTERNATIONAL
TRAINED & ACCESSIBLE
MANAGERS
BE YOURSELF
GROWTH
OPPORTUNITIES
AUTONOMY

PERSONAL DEVELOPMENT PERSPECTIVES (2/2)
Secondly, by finding an empowering environment where they are trusted to organize their
work schedule themselves. We want people to find the right work-life balance, for them to be
able to develop personal projects, whereas it is taking care of their loved ones, travelling,
hiking the Kilimandjaro or managing a non-profit…

AN EXCEPTIONAL COLLECTIVE ENVIRONMENT
Partoo is composed of highly inspiring colleagues from all over the world, truly sharing the
same values, and helping each other to progress, no matter their team or management level.
People will find at Partoo a safe space where they can speak-up freely, an environment that
foster learning on various topics, and last but not least, the opportunity to share fun
moments, to develop real relationships, making work a happy part of their life.
SHARED
VALUES
INSPIRING
COLLEAGUES
SAFE PLACE
COLLECTIVE
LEARNING
FUN
MOMENTS

MEANINGFUL IMPACTS
By helping store managers have an efficient use of Internet for their business, people at Partoo
have a direct impact on major society’s issues.
At Partoo we believe that local stores are the lung of our economy, in terms of jobs and social
link they create between people.
HELPING LOCAL
STORES
POSITIVE
IMPACT
We also use our successful business to
have a positive impact and inspire
others by adopting a responsible social
and environmental policy.
RESPONSIBLE
SOCIAL AND
ENVIRONMENTAL
POLICY

Our HR vision

SEEKING FOR EXCELLENCE
Our company and our environment are getting more complexe. If a market shift happens, we
will need a lot of creativity and hard work to adapt.
Thus, we believe that the more we grow, the more we need to keep our focus on recruiting
and retaining talented people with high standards. People have always been our key success
factor.

HOW TO RECRUIT AND RETAIN TALENTED
PEOPLE WITH HIGH STANDARDS
Attracting and retaining high standards people is not easy, especially the kind of high
standards we are looking for.
Have a positive impact and inspire
Develop employee empowerment Have a culture of excellence
Transmit & preserve our
warm culture
To do so, we believe that we need to:

Transmit and preserve our warm culture
The kind of talented people we are looking for are not only looking for a job, they are looking
for an intense and passionate human adventure, with exceptional colleagues.
Our habit of meeting regularly with colleagues from
different teams for sports, drinks, lunches...
Our habit of organizing office events and team
events
Our annual international whaou seminar
Our “don’t take yourself seriously” culture
Coffees (or e-coffees) for new employees to have
point of contacts in each teams and offices
Our fun atmosphere
Partoo academy or any event that enables people to
share their expertise on a subject
Managers, regardless of their position in the company,
easy to access and open to discussion
A dedicated HR for each employee, here to listen and
help problem-solve whatever complicated
professional or personal situation employees may face
An office open to your loved ones (eg. kids day, kids
day care, parents day, parties with your +1…)
What we want to preserve and foster:

Have a positive impact and inspire
The kind of talented people we are looking for want to have an impact and be part of
something they are proud of.
What we want to progressively foster:
More regular communication on our vision
by our CEOs and HRs
More testimonies from stores to highlight
our impact. We could create a podcast!
A strong social and environmental policy

Develop employee empowerment
Talented people with high standards make very few mistakes and take good decisions, with
the company’s best interest in mind. But to do so, they need freedom to express their
creativity.
More empowerment on decision-making, eg. on
budget (no need to ask for an approval)
More flexibility on our home office policy. We’d like
to explore a “work from anywhere policy”.
More support from colleagues to develop personal
projects (eg. project wall)
What we want to progressively foster:

Have a culture of excellence
Talented people with high standards want to work in a challenging environment, where they
can learn and progress surrounded by top performers.
A more challenging recruitment process
More feedbacks
A more challenging performance review process
More collaboration to progress all together
More trainings with internal experts
What we want to progressively foster:

We think that this flexibility is
key to people happiness and
development.
Nevertheless, we also strongly
believe that meeting in
person regularly is key to our
culture and our success.
Our flexible policy regarding where
people work
You can work from home up to 3 days a week once your
trial period is validated.
If you have been working for us for more than a year and
you are trusted by your manager, you can work from
wherever you want, for a maximum duration of 12
weeks/year, provided that :
- the time difference between the office you are
attached to and where you want to work is not
more than 3 hours (for health and organizational
reasons)
APPENDICE 1
Special situation :
If you choose to live permanently in the same country than the office you are attached to but
far from it, eg. you are attached to the Paris office and wish to live in Marseille permanently, you
need to discuss the situation with your manager and HR.

Our social and environmental responsibility policy
Today
APPENDICE 2
Tomorrow
DONATIONS
ACTIONS
DONATIONS
ACTIONS
Stripe climate
Choice of green providers (Panopli, Ideel
Garden, coffee and tea, recycled paper……)
for office supplies
All business trips’ CO2 emissions
compensated
Sensibilization on numerical pollution (eg.
how to manage emails…)
1% for the planet
More green providers (energy, Back market)
for office supplies
Selective sorting in the new offices
Employees able to dedicate up to 1 work day
to an ecological organization via Vendredi
(+responsible team buildings favored)

Our social and environmental responsibility policy
Today
APPENDICE 2
Tomorrow
DONATIONS
ACTIONS
DONATIONS
ACTIONS
Offering (or applying large discounts)
Partoo’s solutions to organization with a
social impact (eg. les cafés joyeux)
Implementing Women@Partoo project
Implementing a Management program
Strengthening our Women@Partoo project
Strengthening our Management program
Employees able to dedicate up to 1 work day
to a social organization via Vendredi
(+responsible team buildings favored)
Offering (or applying large discounts)
Partoo’s solutions to more organizations with
a social impact

Thank you for your attention!