1. Your First Management Role
Deborah Dalley

2. What makes a manager?
Think of the best manager you have ever
worked for. Identify the reasons you have
chosen him or her.
Think of the poorest manager you have ever
worked for. Identify the reasons you have
chosen him or her.

3. Definition of management
The efficient, effective and
economic use of resources to
achieve results with and through
the efforts of other people

4. Managing
Operating

5. Goals and objectives
What is the overall purpose of
your job?
What are the most important
things that you are there to do?
What are the standards by
which you will be judged?

6. Action Centred Leadership
Task
TeamIndividual

7. Don’t just do something
stand there

8. Building Relationships
• Put yourself in the middle
of the page
• Identify the people or
groups you will need to
communicate with
regularly and sometimes
need to influence
• Draw a line to represent
the strength of the
relationship
Personnel
Finance
Manager
Sarah
Exam
board
Mike
Security