This document discusses an employer's approach to people engagement and development. It is a customer-owned business with 500,000 customers and 200 employees. They have focused on taking a holistic approach to employment, considering employees' work, life, and sleep. Surveys show their engagement scores improving year-over-year and being above industry norms. Going forward, each employee will have a personalized "living portfolio" to help guide their skills development, objectives, and growth at the organization.