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Did You Know?
Supplier Self Services
A typical AP department
can expect inquiries from
15-20%
of their invoice volume
The average invoice or
payment inquiry that an
AP department handles
takes
5-20 minutes
IOFM 2014
Approximately
60%
of those inquiries are from
invoices that are already paid
Supplier Self Services
Financial Operations Network 2014
Supplier portals can
eliminate up to
80%
of inbound inquiries
Supplier Information Mgmt.
60%
of a category manager’s
time is spent compiling
supplier data
At least
two-thirds
of financial audits will
comment on supplier
data accuracy
1 The Hackett Group, 2012
2 Gartner Research. 2007
Supplier Information Mgmt.
AMR Research. 2011
Companies that take a supplier information management
approach, leveraging self-service technology,
save an average of $430 per
supplier
ePayments
92%
of suppliers prefer to be
paid electronically
However,
approximately
67%
of all corporate
payments are still paid
by check
IOFM 2014
ePayments
Companies can save between
$2-$5
per payment by switching from paying by check to ACH
IOFM 2014
eInvoicing
The average cost to
process a paper invoice
is between
$8-$15
But, the average cost
to process an
electronic invoice is
between
$2-$5
Billentis. 2014
eInvoicing
Businesses can achieve between
60-80%
cost savings by adopting electronic invoicing compared
to traditional paper-based invoices
Billentis. 2014
Supplier Financing
49%
of surveyed suppliers
state a 1% discount
should accelerate
payment by
5-20 days
12%
of surveyed suppliers
want to be paid
immediately upon invoice
approval for every
customer – every time
17%
of surveyed suppliers want to be paid
upon invoice approval most of the time
Taulia Network Survey 2014

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Did you know? | Procure-to-Pay Statistics You Should Know

  • 2. Supplier Self Services A typical AP department can expect inquiries from 15-20% of their invoice volume The average invoice or payment inquiry that an AP department handles takes 5-20 minutes IOFM 2014 Approximately 60% of those inquiries are from invoices that are already paid
  • 3. Supplier Self Services Financial Operations Network 2014 Supplier portals can eliminate up to 80% of inbound inquiries
  • 4. Supplier Information Mgmt. 60% of a category manager’s time is spent compiling supplier data At least two-thirds of financial audits will comment on supplier data accuracy 1 The Hackett Group, 2012 2 Gartner Research. 2007
  • 5. Supplier Information Mgmt. AMR Research. 2011 Companies that take a supplier information management approach, leveraging self-service technology, save an average of $430 per supplier
  • 6. ePayments 92% of suppliers prefer to be paid electronically However, approximately 67% of all corporate payments are still paid by check IOFM 2014
  • 7. ePayments Companies can save between $2-$5 per payment by switching from paying by check to ACH IOFM 2014
  • 8. eInvoicing The average cost to process a paper invoice is between $8-$15 But, the average cost to process an electronic invoice is between $2-$5 Billentis. 2014
  • 9. eInvoicing Businesses can achieve between 60-80% cost savings by adopting electronic invoicing compared to traditional paper-based invoices Billentis. 2014
  • 10. Supplier Financing 49% of surveyed suppliers state a 1% discount should accelerate payment by 5-20 days 12% of surveyed suppliers want to be paid immediately upon invoice approval for every customer – every time 17% of surveyed suppliers want to be paid upon invoice approval most of the time Taulia Network Survey 2014