Skybuffer Add-on officially certified by SAP Integration and Certification Center.​ Our solution empowers business users with Intelligent Decision Dimensions to capture their actions in SAP from the edge where they are.​ The solution comprises two major integrated parts:​ action cards​ and conversational actions​

1. INTELLIGENT DECISION
DIMENSIONS
POWERED BY SKYBUFFER
Developer: Skybuffer AS, Norway
SAP Add-on: Intelligent Decision Dimensions (official SAP certified name)
Package: Action Cards, Conversational Actions
Version: 3.2
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E support@skybuffer.com
FOR SKYBUFFER CLIENTS ONLY

2. About Skybuffer
Skybuffer One Pager

3. Facts and Certificates
Year of incorporation: 2013
Countries: Belarus, Poland, Norway, India
SAP forces: 18 experts
SAP partnership:
PE Sales, PE Service, PE Build (software
development)
SAP certification:
SAP Partner Centre of Expertise
ISO certification (TÜV Germany):
ISO 9001:2015, ISO 27001:2013

4. Value Proposition
Assess the solution benefits for both the Client and Skybuffer

5. Skybuffer SAP Certified Add-on
INTELLIGENT DECISION DIMENSIONS
is Skybuffer SAP Add-on officially certified by
SAP Integration and Certification Center.
Our solution empowers business users with
Intelligent Decision Dimensions to capture
their actions in SAP from the edge where they
are.
The solution comprises two major integrated
parts:
- action cards
- conversational actions

6. Actions Cards Overview
Action Cards is a part of Intelligent Decision Dimensions product designed to provide universal and
integrated with SAP NetWeaver on premise core functionality emailing framework for business
workflows and email-to-SAP type of communication. The solution with its asynchronous intelligent
actions and notification cards brings SAP to the edge where the business user is.
Action Cards are available in three functional business packages:
• Actions Cards S/4HANA and SAP ECC Package
• Action Cards Solution Manager Package
• Action Cards Foundation Package for NetWeaver

7. Conversational Actions Overview
Conversational Actions is a part of Cloud Intelligence package from Skybuffer dealing with bi-directional
SAP Conversational AI data flow integration from SAP Cloud into SAP On Premise system.
The main functional blocks of Conversational Actions are the following:
• ABAP SDK (SAP NetWeaver on premise) for SAP Leonardo - Machine Learning - Conversational AI (SAP
CAI)
• Central unified OData service (SAP NetWeaver on premise) to manage chat bot conversations via ABAP
SDK
• Email-based user authentication in chats (SAP NetWeaver on premise and SAP Cloud Foundry)
• SMS-based user authentication in chats (SAP NetWeaver on premise and SAP Cloud Foundry)
• Users' authorization control for data requested via chat channel (SAP NetWeaver on premise)

8. Packaging and
Pricing
• Implementation Assistance
• Prototyping Assistance
• Unlimited usage of action cards
• Unified Inbound Email Processor
• Org. Structure Integration
• Rapid Implementation Kit
• Conversational Actions
• AI into SAP Integration
• Multiple Channels Support
• Client’s Cabinet

9. Benefits for SAP Clients
• Pre-developed unified Chatbot as a Service with all AI skills integrated
to it, skills development interface, multiple channels support, Client's
cabinet and unlimited number of users;
• You never own the Bot, or build the Bot, or deploy the Bot, or copy
any template – you just USE the Bot as it is;
• Zero cent maintenance costs for the Chatbot (only pay as you go by
usage);
• Support costs reduction and re-investment of funds into SAP
innovations.

10. Benefits for Skybuffer
• We only sell chat sessions usage
Note: Skybuffer is not aimed at selling implementation services, the
main focus is to sell chat sessions and provide zero cent maintenance
support

11. Steps to Implement
Develop
custom skills
and integrate
into Skybuffer
AI as a Service
(optional)
Setup
Conversational
AI
Communication
ChannelsDeploy
Intelligent
Decision
Dimensions
into SCP Cloud
Foundry
RUN
with ZERO CENT
Maintenance Costs
for the Chatbot
Deploy
Intelligent
Decision
Dimensions
into SAP On
Premise system

12. Conversational Actions Key Benefits - I
• Unified Chat Bot
AI-powered virtual assistant is provided as a single service with all AI skills integrated into one bot
instance. That spares you from the necessity to choose a particular bot for your particular scenario.
We improve our bot on a daily basis using the training tools of machine learning, natural language
processing algorithms and including unrecognized queries in our scenarios.
• Zero Cent Maintenance Costs
You will never have to pay maintenance for your bot channel instances, you just pay as you go based
on the volume of chat consumption.
• Consumption-based licensing (material 8006013 SAP Conversational AI) –
1 chat for 0.3 EUR

13. Conversational Actions Key Benefits - II
• Multiple Channels Support
We allow you to create as many channels for your Bot subscription as you find necessary, and tune
AI skills inside the channel via our Client's portal created specifically for AI skills management. Users
can get in touch with Virtual Assistant by means of almost any communication channel which can
be a webchat, Skype, Slack, Telegram, Twitter, Facebook and what not. There are SAP channels
included as well, such as SAP CoPilot and SAP Jam Collaboration.
• Guided Custom Development and Skills Integration with Zero Cent
Maintenance Offer
We provide you with a namespace and an interface to develop custom chat bot skills that fit and
meet your scenarios. Once your required skills are developed, we undertake to review and examine
them and include them into the central bot instance that is managed entirely by us. In such a way
you get zero cent maintenance costs even for your own custom created skills.

14. Unified Chat Bot Skill Sets
Skybuffer Cloud Intelligence scenarios for IT help desk, suppliers, procurement, human capital management, etc.

15. Unified Chat Bot Skill Sets - I
IT Help Desk
• Unlock user
• Reset user’s password
• Request user creation
• Authenticate user (2 steps)
• Service request creation
• etc. (continuous development)
Supplier Support
• Check Invoice status
• Check Return Order
• Provide the payment terms for
Vendor
• Display the list of Purchase
Orders created for Vendor
• etc. (continuous development)

16. Unified Chat Bot Skill Sets - II
Procurement
• Show Purchase Order
approval status
• Find the number of Requests for
Quotation submitted by other
Vendors
• Check Contract details
• etc. (continuous development)
Human Capital Management
• Provide costs and dates for a
particular trip
• Create Travel Request
• Create Leave Request
• Show the Absence Quota for a
particular Employee
• etc. (continuous development)

17. Unified Chat Bot Skill Sets - III
Finance
• Find open items for Vendor
• Find open items for Customer
• Display G/L account balance
• Show the turnover for
a particular year
• etc. (continuous development)
Plant Maintenance
• Display Maintenance Order list
for the company code for a given
period
• Show the scope of operations
for a particular Maintenance
Order
• Display the costs for the
Maintenance Order
• etc.

18. Skybuffer SAP Certified Add-on:
Intelligent Decision Dimensions
Package:
Action Cards, Conversational Actions
Developer: Skybuffer AS, Norway
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E support@skybuffer.com Simple
Fast
Reliable
Innovative