Know how MPLS VPN solution enhanced data speed and helped the Analytical Instrument Supplier company to manage traffic.

1. Analytical Instrument
Supplier Links Work Sites
on a Secure and Private
Network Using MPLS VPN
Introduction Founded in 1982, the company comprises a group of engineers, technocrats, and
professionals who discerned the need for good quality analytical instrumentations
in India. It went on to become a key supplier of such products in a range of
verticals including, biotechnology and life sciences, material science, scientific
imaging, and petroleum testing.
Handling manufacturing, sales, marketing, service, and support operations for
industrial analytical gear and healthcare equipment, the organisation is
committed to meeting its quality parameters and project deadlines to the
satisfaction of its customers.
The company has multiple offices across India that collaborate officially. It
required a private network, that would connect all these locations, and ensure
they could access the common data centre securely.
For building a high-speed Virtual Private Network (VPN) for data, voice, video, and
enterprise applications, the management approached Tata Tele Business Services
(TTBS). Its MPLS-based Smart VPN solution - also used by several private and
public enterprises in the BFSI industry – was attractive because of its low latency,
high bandwidth, reliable uptime, and robust security.
Business Challenge The company’s offices were using data services from different vendors at their
locations. However, these could neither support their business requirements
effectively nor were adequately secure. There were concerns about customer data
transmission through public internet channels.
Downtime incidents were also frequent, and this obstructed access to the data
centre that was serving all the branches.
Other concerns that affected the operational efficiency were:
High latency and jitter that ruined the performance of VoIP, video, and
other bandwidth-intensive applications
Inability to prioritise traffic during network congestion
Complexities of managing and scaling the company’s online network
CASE STUDY – MPLS VPN
The company needed Quality of Service (QoS) in its network to work more
productively with mission-critical apps and expected a comprehensive SLA from its
service provider.

2. TTBS Solution MPLS is a part of the Smart VPN solution offered by TTBS which was deployed to
connect all the organisation’s offices across various locations using any-to-any
topology. The solution architects established static routing at all locations – the
advantage being, there is only a minimal load on the router’s CPU.
We configured the internet service at the central location and distributed it to all
other branches over MPLS. With sophisticated data encryption protocol, we also
added end-to-end security in the VPN that connected the different locations. The
teams from various work sites could now communicate effectively and exchange
information without exposing data packets to the risks of public internet services.
The deployment of MPLS VPN with meshed design and its ability to recover swiftly
from an error improved the uptime significantly. It also addressed other concerns:
TTBS provided the service under a comprehensive SLA with QoS capabilities for
optimum performance of multiple applications running simultaneously.
CASE STUDY
The employees now had a high-speed connection and could use voice,
video, and other data-consuming apps more efficiently than before.
IT administrators could prioritise traffic in peak hours to nurture high
productivity on this managed network.
MPLS enabled a scalable VPN architecture on which the company could
add thousands of new sites and keep them securely connected.
MPLS VPN solution enhanced data speed and helped
the company to manage traffic as per priorities. The IT
team could also monitor the real-time performance of
the network.

3. Benefits
Better team
collaboration with
seamless connectivity
between offices
Resilient business
continuity enabled by
high uptime and
redundancy
Secure business
network protected from
the risks of the public
internet
Cost-effective scalability
to add more sites in the
network when required
Improved user
experience with
reduced jitter, latency,
and packet loss in online
activities
CASE STUDY
TATA TELE BUSINESS SERVICES
Leading Provider of Digital Solutions
1800 266 1800 www.tatatelebusiness.com dobig@tatatel.co.in
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