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Webinar: Engaging With Online Influencers
        Presenter: Holly Hamann, co-founder, TapInfluence



                                                            #TapInfluence
About Your Presenter
          Holly Hamann
     holly@tapinfluence.com
         @HollyHamann
        Co-founder, TapInfluence
            Sixth tech start-up
       18 years in digital marketing
Mathematics and Computer Science Degree
    Blogger – www.LoveandMath.com
  Frequent speaker on social marketing




                                          #TapInfluence
What is TapInfluence?




                        #TapInfluence
Current Clients




                  #TapInfluence
The New Influencer




                     #TapInfluence
Customers Follow Her




                       #TapInfluence
What do influencers have that brands don’t?




                                     #TapInfluence
What is Influencer Marketing?




Partnering with influencers who help create and share peer-trusted content.

                                                               #TapInfluence
Partnerships With Influencers Are Key

• Helps reach more target consumers
• Creates trust
• Provides relevant consumer content
• Helps create highly engaging, authentic content (video and
  mobile, blog posts)
• Scalable
• Creates powerful earned media
• Effective supplement (or alternative) to banner advertising



                                                           #TapInfluence
What do influencers want?




                            #TapInfluence
We asked 65,000 of them




                          #TapInfluence
We Wanted to Know
• What does the ideal brand partnership look like?

• Which product category campaigns are most desirable?

• How does trust and social good influence partnership choices?

• How is influence measured?

• How effective are brands at connecting, pitching, and
  compensating bloggers?

• Which brands are the most successful at forming influencer
  partnerships?

                                                          #TapInfluence
Survey Demographics




                      #TapInfluence
Survey Demographics


                  73% of all bloggers
                  surveyed have children
                  (under 18) living at home.




                              #TapInfluence
Core Influencer Categories

                                                 Top “Other” categories:
                                                 • Personal
                                                 • Beauty
                                                 • Books
                                                 • Faith/Religion




This is where thousands of untapped powerful niche communities live.


                                                                       #TapInfluence
Mobile Use




Time spent PER DAY engaged in social media from mobile phone


                                                          #TapInfluence
Hours per week spent engaged with other blogs


                                   Bloggers who spend 6 or more
                                   hours per week commenting on
                                   other blog communities show a
                                   correlated increase in revenue.




                  Hours per week
                                                         #TapInfluence
Influence is about engagement




                                #TapInfluence
Not always about traffic…




                            #TapInfluence
Influencers favor brand-sponsored social media
              and blog campaigns!


       93% have purchased a product based on information
           they found on a blog or online community.


 • 60% respected brands who wanted to interact with
   bloggers, thought campaigns were fun, validated their
   blogs, or thought they were great opportunities to earn
   revenue.

 • Less than 2% disliked brand-sponsored social media or blog
   campaigns.

                                                           #TapInfluence
What bloggers want in a brand relationship

                90% of bloggers surveyed were somewhat or
                very interested in working with
                brands, provided they were compensated.




                                                      #TapInfluence
Most popular brand categories (view 1)




                                   #TapInfluence
What’s TRUST got to do with it?

• 70% of influencers trust a brand more when that brand is
  promoted or recommended by someone they know from a blog
  or social media

• 56% of influencers trust a brand more when a campaign includes
  an element of “social good” (raising money or awareness for a
  non-profit or social cause).




                                                        #TapInfluence
How brands are reaching out to bloggers




                      58% of bloggers have never been
                     approached by a brand to work on a
                                 campaign




                                                  #TapInfluence
Effectiveness of brand pitches
  Number of brand pitched received by bloggers each year




                            • Nearly 2/3 of bloggers reject at least half of the
                                • Nearly 2/3 of bloggers reject at least half of the brand
                             brand pitches they receive.
                                  pitches they receive.
                            • 87%87% said personal feelingsabout a brand influences
                                 • said personal feelings about a brand
                             influences whether they will work brand.
                                  whether they will work with that with that brand.




                                                                          #TapInfluence
Elements of a good pitch

•   Personal
•   Targeted
•   Relevant
•   Compensation
•   Clear
•   Organized
•   Concise




                                     #TapInfluence
What product category campaigns were accepted?




                                       #TapInfluence
Reasons for negative experiences




                         12% of bloggers had a negative
                         experience working on a brand
                                   campaign.




                                         #TapInfluence
Brands creating successful partnerships




                                   #TapInfluence
Just like any perfect relationship…




                                  #TapInfluence
Influencers want:




                    #TapInfluence
Brands want:




               #TapInfluence
How do you get it?
     What bloggers want                                                 How to get it

Commitment                       Engage bloggers for multiple campaigns to create relationships you can rely on for years.



Partnership                      Products and trends evolve over time. Take the time to ask bloggers about your brand and
                                 product. Then listen.


Respect                          Be as professional as you would with any business colleague.

Compensation                     Asking bloggers to work for free is short-sighted. Create powerful partnerships by
                                 providing mutual benefit and compensation.


Clarity                          Be clear about campaign scope (amount of work required, deadlines, compensation, non-
                                 competes, etc). Make it easy to say yes or no.


To champion valuable products    Provide a high-quality product that is appropriately targeted (i.e. don’t ask a diabetic
                                 blogger to write about your chocolate bar).
  Photo source: Warner Bros.

Social engagement                Follow bloggers on Twitter and Facebook, join their community discussions, comment on
                                 their blogs, get to know them.


Balance                          Create campaigns that accommodate family-oriented lifestyles.




                                                                                                                        #TapInfluence
4 Key components to success

Identify: BlogFrog         Distribute: Integrates with top social
connects brands to a       platforms and enables conversations
network of more than       and buzz to be instantly distributed
100,000 social media       and amplified across the web and on
influencers based on       a brand’s existing digital assets
topic, vertical            (websites, Facebook, etc.). By
market, demographic, soc   tapping influencers who are aligned
ial influence, and         with a brand’s products and
consumer reach.            values, digital content scales faster
                           and wider among consumers that
                           genuinely care about the topic.

Activate: Brands then
mobilize key influencers   Measure: Brand marketers can track
to create powerful         and monitor the
branded content based      creation, distribution, reach and
on topic, vertical         engagement of all influencer
market, and reach, to      content, regardless of social
engage with millions of    platform. Brands can access
target consumers.          performance metrics that track how
                           consumers interact with and spread
                           social content.
                                                        #TapInfluence
Case Study – ABC News




                        #TapInfluence
Case Study
ABC News and the United Nations Foundation wanted to connect millions of moms in the US
with moms in developing countries to drive awareness and action around issues affecting moms
and babies everywhere.

They leveraged BlogFrog’s influencer marketing platform to identify and engage over 800
influencers around the world who created brand-hosted content that was distributed on ABC
News and UNF digital assets as well as on their blogs, Facebook, and Twitter. The program
even sparked a rally on Times Square which was covered by Good Morning America.

                                      Results included:
                                       800+ influencers
                     Facebook, Twitter, Blogs, Video, Mobile, International
                               15.3 million blog readers reached
                          31.2 million total social media impressions

                                                                               #TapInfluence
Questions?

• Post questions on twitter using #TapInfluence or in the Chat
  Screen of GotoWebinar
• Contact us for a demo!
• Register for our next webinar, November 7th at 11am MST. Best
  Practices in Influencer Marketing, How Udi’s Created a Gluten-
  Free Community
• www.tapinfluence.com




                                                         #TapInfluence
Thank You!
      Holly Hamann
 Co-founder, TapInfluence
 holly@tapinfluence.com




                            #TapInfluence

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TapInfluence Webinar: Engaging with Online Influencers

  • 1. formerly Webinar: Engaging With Online Influencers Presenter: Holly Hamann, co-founder, TapInfluence #TapInfluence
  • 2. About Your Presenter Holly Hamann holly@tapinfluence.com @HollyHamann Co-founder, TapInfluence Sixth tech start-up 18 years in digital marketing Mathematics and Computer Science Degree Blogger – www.LoveandMath.com Frequent speaker on social marketing #TapInfluence
  • 3. What is TapInfluence? #TapInfluence
  • 4. Current Clients #TapInfluence
  • 5. The New Influencer #TapInfluence
  • 6. Customers Follow Her #TapInfluence
  • 7. What do influencers have that brands don’t? #TapInfluence
  • 8. What is Influencer Marketing? Partnering with influencers who help create and share peer-trusted content. #TapInfluence
  • 9. Partnerships With Influencers Are Key • Helps reach more target consumers • Creates trust • Provides relevant consumer content • Helps create highly engaging, authentic content (video and mobile, blog posts) • Scalable • Creates powerful earned media • Effective supplement (or alternative) to banner advertising #TapInfluence
  • 10. What do influencers want? #TapInfluence
  • 11. We asked 65,000 of them #TapInfluence
  • 12. We Wanted to Know • What does the ideal brand partnership look like? • Which product category campaigns are most desirable? • How does trust and social good influence partnership choices? • How is influence measured? • How effective are brands at connecting, pitching, and compensating bloggers? • Which brands are the most successful at forming influencer partnerships? #TapInfluence
  • 13. Survey Demographics #TapInfluence
  • 14. Survey Demographics 73% of all bloggers surveyed have children (under 18) living at home. #TapInfluence
  • 15. Core Influencer Categories Top “Other” categories: • Personal • Beauty • Books • Faith/Religion This is where thousands of untapped powerful niche communities live. #TapInfluence
  • 16. Mobile Use Time spent PER DAY engaged in social media from mobile phone #TapInfluence
  • 17. Hours per week spent engaged with other blogs Bloggers who spend 6 or more hours per week commenting on other blog communities show a correlated increase in revenue. Hours per week #TapInfluence
  • 18. Influence is about engagement #TapInfluence
  • 19. Not always about traffic… #TapInfluence
  • 20. Influencers favor brand-sponsored social media and blog campaigns! 93% have purchased a product based on information they found on a blog or online community. • 60% respected brands who wanted to interact with bloggers, thought campaigns were fun, validated their blogs, or thought they were great opportunities to earn revenue. • Less than 2% disliked brand-sponsored social media or blog campaigns. #TapInfluence
  • 21. What bloggers want in a brand relationship 90% of bloggers surveyed were somewhat or very interested in working with brands, provided they were compensated. #TapInfluence
  • 22. Most popular brand categories (view 1) #TapInfluence
  • 23. What’s TRUST got to do with it? • 70% of influencers trust a brand more when that brand is promoted or recommended by someone they know from a blog or social media • 56% of influencers trust a brand more when a campaign includes an element of “social good” (raising money or awareness for a non-profit or social cause). #TapInfluence
  • 24. How brands are reaching out to bloggers 58% of bloggers have never been approached by a brand to work on a campaign #TapInfluence
  • 25. Effectiveness of brand pitches Number of brand pitched received by bloggers each year • Nearly 2/3 of bloggers reject at least half of the • Nearly 2/3 of bloggers reject at least half of the brand brand pitches they receive. pitches they receive. • 87%87% said personal feelingsabout a brand influences • said personal feelings about a brand influences whether they will work brand. whether they will work with that with that brand. #TapInfluence
  • 26. Elements of a good pitch • Personal • Targeted • Relevant • Compensation • Clear • Organized • Concise #TapInfluence
  • 27. What product category campaigns were accepted? #TapInfluence
  • 28. Reasons for negative experiences 12% of bloggers had a negative experience working on a brand campaign. #TapInfluence
  • 29. Brands creating successful partnerships #TapInfluence
  • 30. Just like any perfect relationship… #TapInfluence
  • 31. Influencers want: #TapInfluence
  • 32. Brands want: #TapInfluence
  • 33. How do you get it? What bloggers want How to get it Commitment Engage bloggers for multiple campaigns to create relationships you can rely on for years. Partnership Products and trends evolve over time. Take the time to ask bloggers about your brand and product. Then listen. Respect Be as professional as you would with any business colleague. Compensation Asking bloggers to work for free is short-sighted. Create powerful partnerships by providing mutual benefit and compensation. Clarity Be clear about campaign scope (amount of work required, deadlines, compensation, non- competes, etc). Make it easy to say yes or no. To champion valuable products Provide a high-quality product that is appropriately targeted (i.e. don’t ask a diabetic blogger to write about your chocolate bar). Photo source: Warner Bros. Social engagement Follow bloggers on Twitter and Facebook, join their community discussions, comment on their blogs, get to know them. Balance Create campaigns that accommodate family-oriented lifestyles. #TapInfluence
  • 34. 4 Key components to success Identify: BlogFrog Distribute: Integrates with top social connects brands to a platforms and enables conversations network of more than and buzz to be instantly distributed 100,000 social media and amplified across the web and on influencers based on a brand’s existing digital assets topic, vertical (websites, Facebook, etc.). By market, demographic, soc tapping influencers who are aligned ial influence, and with a brand’s products and consumer reach. values, digital content scales faster and wider among consumers that genuinely care about the topic. Activate: Brands then mobilize key influencers Measure: Brand marketers can track to create powerful and monitor the branded content based creation, distribution, reach and on topic, vertical engagement of all influencer market, and reach, to content, regardless of social engage with millions of platform. Brands can access target consumers. performance metrics that track how consumers interact with and spread social content. #TapInfluence
  • 35. Case Study – ABC News #TapInfluence
  • 36. Case Study ABC News and the United Nations Foundation wanted to connect millions of moms in the US with moms in developing countries to drive awareness and action around issues affecting moms and babies everywhere. They leveraged BlogFrog’s influencer marketing platform to identify and engage over 800 influencers around the world who created brand-hosted content that was distributed on ABC News and UNF digital assets as well as on their blogs, Facebook, and Twitter. The program even sparked a rally on Times Square which was covered by Good Morning America. Results included: 800+ influencers Facebook, Twitter, Blogs, Video, Mobile, International 15.3 million blog readers reached 31.2 million total social media impressions #TapInfluence
  • 37. Questions? • Post questions on twitter using #TapInfluence or in the Chat Screen of GotoWebinar • Contact us for a demo! • Register for our next webinar, November 7th at 11am MST. Best Practices in Influencer Marketing, How Udi’s Created a Gluten- Free Community • www.tapinfluence.com #TapInfluence
  • 38. Thank You! Holly Hamann Co-founder, TapInfluence holly@tapinfluence.com #TapInfluence