Are You Doing Influencer Marketing Right?

Rustin Banks
Rustin BanksInfluencer Marketing Software em TapInfluence
ARE YOU DOING INFLUENCER
MARKETING RIGHT?
Presented By
Christine Wilson / MtoM Consulting
Holly Hamann / TapInfluence

@MtoMConsulting | @TapInfluence | #influencermarketing

1
Christine Wilson

Holly Hamann

Christine Wilson has spent more than 15 years working with

Holly is co-founder and CMO of TapInfluence, the industry’s

thought leaders and industry influencers in information

only cloud-based software that automates the creation,

technology, entertainment, market research, and digital

management and measurement of influencer marketing

content. MtoM Consulting, was created to help brands engage

programs from a single platform. She is an entrepreneur,

with moms in the digital space. Her talent for finding and

public speaker, AMA “Marketer of the Year” recipient, holds

speaking to moms has helped her grow MtoM into a highly

a degree in mathematics, and blogs about technology,

successful full service digital marketing firm.

entrepreneurship, and leadership.

@MtoMConsulting | @TapInfluence | #influencermarketing

2
WHAT IS
INFLUENCER
MARKETING?
Partnering with key influencers to cocreate digital content that is engaging
and meaningful to consumers.

@MtoMConsulting | @TapInfluence | #influencermarketing

3
“A BRAND IS NO
LONGER WHAT WE
TELL THE CUSTOMER
IT IS - IT IS WHAT
CUSTOMERS TELL
EACH OTHER IT IS”
- Scott Cook

@MtoMConsulting | @TapInfluence | #influencermarketing

4
STEP 1:
IDENTIFYING
INFLUENCERS
How to do it right
•	 Don’t just look at UVs
•	 Look at content relevance
•	 Post frequency
•	 Audience data
•	 Content quality
•	 Audience engagement

@MtoMConsulting | @TapInfluence | #influencermarketing

5
STEP 1:
IDENTIFYING
INFLUENCERS
How to do it right
•	 Look for professionalism
•	 Build a relationship
•	 Be responsive
•	 Be clear about expectations
•	 Compensate them

@MtoMConsulting | @TapInfluence | #influencermarketing

6
STEP 2: MANAGING INFLUENCER
RELATIONSHIPS
How to do it right
•	 Let influencers tell an authentic story
•	 Be transparent
•	 Include Facebook, Pinterest, Twitter,
YouTube
•	 Give proper influencer attribution (yes,
its possible)
•	 Have one clear action you want your
audience to take
•	 Think “always on”
@MtoMConsulting | @TapInfluence | #influencermarketing

7
TOP REASONS FOR NEGATIVE
EXPERIENCES
23%

Campaign was not well organized
20%

Did not like the product
14%

Not enough compensation

13%

More work than I expected
10%

Readers did not like the campaign

9%

Other
7%

Campaign did not align with content
4%

Didn’t work well with the brand rep.

0

5

@MtoMConsulting | @TapInfluence | #influencermarketing

10

15

20

25

8
BRANDS DOING IT RIGHT

@MtoMConsulting | @TapInfluence | #influencermarketing

9
STEP 3: OPTIMIZING CONTENT
DISTRIBUTION
How to do it right

•	 Don’t isolate content to one channel
•	 Post on all appropriate platforms
•	 Integrate with other marketing
campaigns
•	 Use rich content like video and images
•	 Make is easy to share, like, pin, tweet
and vote

@MtoMConsulting | @TapInfluence | #influencermarketing

10
STEP 3: OPTIMIZING CONTENT
DISTRIBUTION
How to do it right

•	 Feed content to brand assets like
microsites and content hubs
•	 Extend the value of content by using
in ebboks, blog posts, webinars, email
marketing, advertising, and case
studies
•	 Go mobile

@MtoMConsulting | @TapInfluence | #influencermarketing

11
STEP: 4
MEASURING
PERFORMANCE
How to do it right
•	 Track posts, shares, tweets, comments
by platform
•	 Track impressions and engagement by
influencer
•	 Measure true impressions, not just
estimated impressions

$226,766

TOTAL MEDIA VALUE

189

14,900

CONTENT PIECES

CLICKS TO POSTS

3.7

6,940

MILLION UMV’S

COMMENTS

68,971 PAGE VIEWS
@MtoMConsulting | @TapInfluence | #influencermarketing

12
STEP: 4
MEASURING
PERFORMANCE
How to do it right
•	 Assign a media value to each type of
content
•	 Measure paid, owned, and earned
value

@MtoMConsulting | @TapInfluence | #influencermarketing

13
YOU CAN
MEASURE ROI
True media value is more than 5x the
initial investment in the influencer
program

@MtoMConsulting | @TapInfluence | #influencermarketing

14
THANK YOU!
Questions?

@MtoMConsulting | @TapInfluence | #influencermarketing

15
MTOM CONSULTING
•	 Full service digital marketing and PR consultancy
•	 Specifically focused on businesses that want to market to moms.
•	 We are not only marketers, we are moms!

@MtoMConsulting | @TapInfluence | #influencermarketing

16
TAPINFLUENCE
TapInfluence Software is used to automate the creation, management
and measurement of influencer marketing programs.

@MtoMConsulting | @TapInfluence | #influencermarketing

17
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Are You Doing Influencer Marketing Right?

  • 1. ARE YOU DOING INFLUENCER MARKETING RIGHT? Presented By Christine Wilson / MtoM Consulting Holly Hamann / TapInfluence @MtoMConsulting | @TapInfluence | #influencermarketing 1
  • 2. Christine Wilson Holly Hamann Christine Wilson has spent more than 15 years working with Holly is co-founder and CMO of TapInfluence, the industry’s thought leaders and industry influencers in information only cloud-based software that automates the creation, technology, entertainment, market research, and digital management and measurement of influencer marketing content. MtoM Consulting, was created to help brands engage programs from a single platform. She is an entrepreneur, with moms in the digital space. Her talent for finding and public speaker, AMA “Marketer of the Year” recipient, holds speaking to moms has helped her grow MtoM into a highly a degree in mathematics, and blogs about technology, successful full service digital marketing firm. entrepreneurship, and leadership. @MtoMConsulting | @TapInfluence | #influencermarketing 2
  • 3. WHAT IS INFLUENCER MARKETING? Partnering with key influencers to cocreate digital content that is engaging and meaningful to consumers. @MtoMConsulting | @TapInfluence | #influencermarketing 3
  • 4. “A BRAND IS NO LONGER WHAT WE TELL THE CUSTOMER IT IS - IT IS WHAT CUSTOMERS TELL EACH OTHER IT IS” - Scott Cook @MtoMConsulting | @TapInfluence | #influencermarketing 4
  • 5. STEP 1: IDENTIFYING INFLUENCERS How to do it right • Don’t just look at UVs • Look at content relevance • Post frequency • Audience data • Content quality • Audience engagement @MtoMConsulting | @TapInfluence | #influencermarketing 5
  • 6. STEP 1: IDENTIFYING INFLUENCERS How to do it right • Look for professionalism • Build a relationship • Be responsive • Be clear about expectations • Compensate them @MtoMConsulting | @TapInfluence | #influencermarketing 6
  • 7. STEP 2: MANAGING INFLUENCER RELATIONSHIPS How to do it right • Let influencers tell an authentic story • Be transparent • Include Facebook, Pinterest, Twitter, YouTube • Give proper influencer attribution (yes, its possible) • Have one clear action you want your audience to take • Think “always on” @MtoMConsulting | @TapInfluence | #influencermarketing 7
  • 8. TOP REASONS FOR NEGATIVE EXPERIENCES 23% Campaign was not well organized 20% Did not like the product 14% Not enough compensation 13% More work than I expected 10% Readers did not like the campaign 9% Other 7% Campaign did not align with content 4% Didn’t work well with the brand rep. 0 5 @MtoMConsulting | @TapInfluence | #influencermarketing 10 15 20 25 8
  • 9. BRANDS DOING IT RIGHT @MtoMConsulting | @TapInfluence | #influencermarketing 9
  • 10. STEP 3: OPTIMIZING CONTENT DISTRIBUTION How to do it right • Don’t isolate content to one channel • Post on all appropriate platforms • Integrate with other marketing campaigns • Use rich content like video and images • Make is easy to share, like, pin, tweet and vote @MtoMConsulting | @TapInfluence | #influencermarketing 10
  • 11. STEP 3: OPTIMIZING CONTENT DISTRIBUTION How to do it right • Feed content to brand assets like microsites and content hubs • Extend the value of content by using in ebboks, blog posts, webinars, email marketing, advertising, and case studies • Go mobile @MtoMConsulting | @TapInfluence | #influencermarketing 11
  • 12. STEP: 4 MEASURING PERFORMANCE How to do it right • Track posts, shares, tweets, comments by platform • Track impressions and engagement by influencer • Measure true impressions, not just estimated impressions $226,766 TOTAL MEDIA VALUE 189 14,900 CONTENT PIECES CLICKS TO POSTS 3.7 6,940 MILLION UMV’S COMMENTS 68,971 PAGE VIEWS @MtoMConsulting | @TapInfluence | #influencermarketing 12
  • 13. STEP: 4 MEASURING PERFORMANCE How to do it right • Assign a media value to each type of content • Measure paid, owned, and earned value @MtoMConsulting | @TapInfluence | #influencermarketing 13
  • 14. YOU CAN MEASURE ROI True media value is more than 5x the initial investment in the influencer program @MtoMConsulting | @TapInfluence | #influencermarketing 14
  • 15. THANK YOU! Questions? @MtoMConsulting | @TapInfluence | #influencermarketing 15
  • 16. MTOM CONSULTING • Full service digital marketing and PR consultancy • Specifically focused on businesses that want to market to moms. • We are not only marketers, we are moms! @MtoMConsulting | @TapInfluence | #influencermarketing 16
  • 17. TAPINFLUENCE TapInfluence Software is used to automate the creation, management and measurement of influencer marketing programs. @MtoMConsulting | @TapInfluence | #influencermarketing 17