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Principles Of Effective
Communication
Tanya Stittle
Question number 1
What
    can you do with your voice to
communicate effectively?

  Scream at them     Whisper so they can barely
                     hear you




Speak clearly with      Don’t bother cause
pitch and volume        they won’t listen
Correct!!
Speaking   clearly and altering your pitch will
easily keep the person listening to you
interested in what you are saying.
 Don’t speak too quietly or loudly because
you with either make them unable to hear you
or annoyed with the volume of your voice.
People will listen to you if your voice interests
you, monotones will bore people.
Question Number 2
What   could you do to keep your
audience engaged and communicate
effectively?

  Slam the door          Use PowerPoint
                         or other
                         technology



                      Hide in the
  Cry                 corner
Correct!!
Using   PowerPoint lets people who prefer to learn things
visually to understand what you are saying better, you
could use images and diagrams which can demonstrate
what you are trying to say.

You could show them video clips in order to entertain
them and keep them interested in what you are trying to
show them.

You  could find some example websites that explain what
you are saying well so that they could remember the links
and look at them later on if they want to.
Question Number 3

What Could You Do In Order To Grab The
Audience's Attention?

  Use Rhetorical         Confuse them with
  questions and other    too many facts they
  forms of question of   don't understand
  answer



  Act like you            Hide and hope
  don't care              they go away
Correct!!
 ●If you use questions you will be able to make
 people consider the answers in their own
 mind, you don’t necessarily have to answer the
 question for them either, you can leave it open
 ended, as a rhetorical question, or you could
 answer the question so they are either
 surprised by the answer or if they thought the
 same they would be able to relate to it better .
Question Number 4
Which  Of These May Help Someone To
Understand You Easier?
                        Make Hand
   Fold Your Arms       Gestures and Sign
                        What You Are Trying
                        To Express



                               Turn Your Back
     Glare At Them
                               On Them
Correct!!
Using gestures will allow people to see the
emphasis you are putting into your sentences
and hence making what you are saying easier
to understand in their own mind. Some people
prefer to learn visually so if you are doing this
they can pick up the words related with this
action and understand they are of higher
importance.
Question Number 5
Which  Of These Would Give The Best
Impression To Your Audience?


                          Keeping Your
    Sitting Down With
                          Back To Everyone
    Your Feet Up On The
    Desk


       Standing Up          Folding Your
       Strait With Feet     Arms And
       Shoulder Width       Curling Your
       Apart                Body In A
                            Little
Correct!!!
Good body language gives off positive
energy from you which makes people
want to listen to you. If you are curled
away this will make you seem like you
are not very confident in what you are
saying and folding your arms would give
the impression that you wanted to create
a barrier between you and the people
you are talking to.
Question Number 6
Which Of These Would Help Your
Audience Understand You Better?


 Telling them to get       Asking them to leave
 a life


                               Summarising the
    Mumbling about how         points you have
    they're probably not       made so they recap
    even listening             the information
Correct!!
Active engagement such as
nodding, paraphrasing and summarising helps
people to keep paying attention. Recapping
things they have already heard gives them the
chance to reconsider the information in their
mind for a second time. Nodding is also
effective because if a nod is returned it means
that the other person is paying attention to you
and you show that you are paying attention to
them as well.
Question Number 7
What could you do in order to keep your
audience engaged?

 Use a mix of          Do nothing and hope it
 closed and open       will be enough
 questions.



  Ignore them until     Keep telling them the
  they leave you        same thing repeatedly
  alone
Correct!!I
 You should use open questions in order to get
 more detailed and thorough responses and
 closed questions when a simple yes or no is a
 sufficient response, you should also pay
 attention to your speed of response when a
 question is aimed at you, answering fast may
 seem like you rushed into thinking of the
 answer but taking a very long time may seem
 like you are avoiding something. Take your time
 to answer the question in the best way you can.
Question Number 8

Which  Of These Should You Avoid In
Order To Continue Good Communication?

                        Having distractions
  Using hand signs to   and background
  emphasize what you    noise in the room
  are saying


    Summarising
                         Speaking clearly
    what you have
    been saying
    every so often
Correct!!

You should avoid at all costs having many distractions
around and having
Background noise because this will make people be less
focused on what
You are saying and this means that they wont take the
information in as well
As if they were only focusing on you, if people aren't
listening to you then you
aren’t communicating very well.
Question Number 9

Which  Of These Would Help To Get A
Certain Emotion Across Well?

  4437362829              hjajhakjaihkdc




   :) /
                         Silence
Correct!!
●   An emoticon is a great way to express the
    general mood of what you are talking about. It
    makes the audience understand better how
    the topic should make them feel, if you were
    talking about the death of someone a sad
    face would help to make what you are saying
    seem more sympathetic. However overusing
    emoticons can become annoying and make
    the audience feel like the page is too
    overcrowded and busy. 
Question Number 10

Which of these displays a better example
of communication?


                           ive never been to
  I hav nvr bin 2
                           france have you
  france hav u


                           I’ve never been
     I’ve never been       to france, have
     to France, have       you?
     you?
Correct!!!
Good grammar is essential to effective
communication, it can prevent what you are
saying being misunderstood as easily. If a
sentence is not properly punctuated it can give an
entirely different meaning to when it is punctuated.
Places and names are more easy to recognize if
they begin with a capital letter too and this also
helps the person you are addressing to
understand better what you mean.
Question Number 11
●When considering communicating effectively
what should you focus on in order to fulfil this?

    Spelling things correctly   Buying lollipops for the
    And checking they are       people you are talking to
           spelt right




    Whether the windows are
                                Where your sandwich is
          cold or not
Correct!!
Spelling is crucial to good communication
because if people can't understand a word
you have written it may lead them to not
being able to understand an entire sentence
and if this happens often they may not even
understand what you are talking about at
all, if this happens then you will not be
communicating very well and your audience
will be very confused
Question Number 12
How should you structure your writing in order to
communicate effectively?


     Write it all in one giant       Put the information in
           paragraph                  smaller manageable
                                    paragraphs with suitable
                                           headings


                                    Write one word then press
        Write nothing at all        enter and keep doing the
                                              same
Correct!!!!

Structure is important in order to make the
writing not seem overwhelming to the audience,
if there is one long paragraph they are likely to
avoid reading the entire thing because it seems
too much and like it drags on, if you cleverly
choose how much is in each paragraph it will
make it seem more manageable to read
Question Number 13
Which of these displays relevance to an audience of
older people?

   Loud pop music that they      Talking to them in technical
    have never heard of and       language they have never
  can barely hear you over it            heard before


  Explaining the topic you are
   talking about and making      Lots of flashy PowerPoint slides
   references to things they            with tiny font size
       would know about
Correct!!!

Relevance to the audience is extremely
important, if you are talking to them about
something that isn't interesting to them or
they dislike what you are talking about then
they aren't going to want to listen to you so
then you aren’t communicating effectively . If
you find a way to include their particular
interests then they won’t get bored as easily.
Question Number 14
 What can you do to ensure there are no mistakes in
 your work and remind yourself to fix any that there are?


                                   Just leave it and hope it is
      Deleting everything
                                               right




      Proofread it and use           Scribble over it so you
      proofreading marks                  can’t read it
Correct!!!

Proofreading is a good way to spot any
mistakes you make to avoid ineffective
communication, if you proofread it you can
find mistakes that a spellchecker may not
pick up for example a typo that spells a
different word to the one you wanted to
say but it is still technically a word even if it
doesn’t fit in grammatically.
Question Number 15
What can you do to make what you are saying more
interesting to the audience?


     Smile and wave like a crazy   Use alternative viewpoints on
              person                        the subject.




        Don’t bother doing
                                          Sit on the floor
             anything
Correct!!!!
 Using alternative viewpoints allows them to
 decide which they side with, they will also
 appreciate the other viewpoints and can
 understand them better, this means that
 they have a better overall view of the topic
 and then they understand it better which
 means that the communication was more
 successful.
Question Number 16
What could you give the audience the means to do if
they choose to that will help them understand you
better?


   Give them a push towards     Give them tomatoes to throw
   the door so they can leave              at you



                                 Give them paper and pen so
     Give them rotten eggs        they can take notes if they
                                             want
Correct!!!!

 If they take notes they will take in what they
 hear or read better because their mind has
 to process the information itself and this
 means that they will understand it better,
 also they can look at the notes later and see
 what they need to know from it, for
 example if there was a crucial date on it
 then they would see this and it would
 remind them what they need to do that day.
Question Number 17
Which of these could be a hindrance in regards
to effective communication?



                             Clear voice making you easily
      Good grammar
                                heard and understood




     Cultural differences      Asking them to take notes
Correct!!!
You have to consider that in the people
you are talking to, there may be some
who don’t have the same first language
as you and therefore they may not
understand if you talk too fast or if you
use vocabulary they may not be too
familiar without explaining it.

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Principles of effective communication

  • 2. Question number 1 What can you do with your voice to communicate effectively? Scream at them Whisper so they can barely hear you Speak clearly with Don’t bother cause pitch and volume they won’t listen
  • 3. Correct!! Speaking clearly and altering your pitch will easily keep the person listening to you interested in what you are saying.  Don’t speak too quietly or loudly because you with either make them unable to hear you or annoyed with the volume of your voice. People will listen to you if your voice interests you, monotones will bore people.
  • 4. Question Number 2 What could you do to keep your audience engaged and communicate effectively? Slam the door Use PowerPoint or other technology Hide in the Cry corner
  • 5. Correct!! Using PowerPoint lets people who prefer to learn things visually to understand what you are saying better, you could use images and diagrams which can demonstrate what you are trying to say. You could show them video clips in order to entertain them and keep them interested in what you are trying to show them. You could find some example websites that explain what you are saying well so that they could remember the links and look at them later on if they want to.
  • 6. Question Number 3 What Could You Do In Order To Grab The Audience's Attention? Use Rhetorical Confuse them with questions and other too many facts they forms of question of don't understand answer Act like you Hide and hope don't care they go away
  • 7. Correct!! ●If you use questions you will be able to make people consider the answers in their own mind, you don’t necessarily have to answer the question for them either, you can leave it open ended, as a rhetorical question, or you could answer the question so they are either surprised by the answer or if they thought the same they would be able to relate to it better .
  • 8. Question Number 4 Which Of These May Help Someone To Understand You Easier? Make Hand Fold Your Arms Gestures and Sign What You Are Trying To Express Turn Your Back Glare At Them On Them
  • 9. Correct!! Using gestures will allow people to see the emphasis you are putting into your sentences and hence making what you are saying easier to understand in their own mind. Some people prefer to learn visually so if you are doing this they can pick up the words related with this action and understand they are of higher importance.
  • 10. Question Number 5 Which Of These Would Give The Best Impression To Your Audience? Keeping Your Sitting Down With Back To Everyone Your Feet Up On The Desk Standing Up Folding Your Strait With Feet Arms And Shoulder Width Curling Your Apart Body In A Little
  • 11. Correct!!! Good body language gives off positive energy from you which makes people want to listen to you. If you are curled away this will make you seem like you are not very confident in what you are saying and folding your arms would give the impression that you wanted to create a barrier between you and the people you are talking to.
  • 12. Question Number 6 Which Of These Would Help Your Audience Understand You Better? Telling them to get Asking them to leave a life Summarising the Mumbling about how points you have they're probably not made so they recap even listening the information
  • 13. Correct!! Active engagement such as nodding, paraphrasing and summarising helps people to keep paying attention. Recapping things they have already heard gives them the chance to reconsider the information in their mind for a second time. Nodding is also effective because if a nod is returned it means that the other person is paying attention to you and you show that you are paying attention to them as well.
  • 14. Question Number 7 What could you do in order to keep your audience engaged? Use a mix of Do nothing and hope it closed and open will be enough questions. Ignore them until Keep telling them the they leave you same thing repeatedly alone
  • 15. Correct!!I You should use open questions in order to get more detailed and thorough responses and closed questions when a simple yes or no is a sufficient response, you should also pay attention to your speed of response when a question is aimed at you, answering fast may seem like you rushed into thinking of the answer but taking a very long time may seem like you are avoiding something. Take your time to answer the question in the best way you can.
  • 16. Question Number 8 Which Of These Should You Avoid In Order To Continue Good Communication? Having distractions Using hand signs to and background emphasize what you noise in the room are saying Summarising Speaking clearly what you have been saying every so often
  • 17. Correct!! You should avoid at all costs having many distractions around and having Background noise because this will make people be less focused on what You are saying and this means that they wont take the information in as well As if they were only focusing on you, if people aren't listening to you then you aren’t communicating very well.
  • 18. Question Number 9 Which Of These Would Help To Get A Certain Emotion Across Well? 4437362829 hjajhakjaihkdc :) / Silence
  • 19. Correct!! ● An emoticon is a great way to express the general mood of what you are talking about. It makes the audience understand better how the topic should make them feel, if you were talking about the death of someone a sad face would help to make what you are saying seem more sympathetic. However overusing emoticons can become annoying and make the audience feel like the page is too overcrowded and busy. 
  • 20. Question Number 10 Which of these displays a better example of communication? ive never been to I hav nvr bin 2 france have you france hav u I’ve never been I’ve never been to france, have to France, have you? you?
  • 21. Correct!!! Good grammar is essential to effective communication, it can prevent what you are saying being misunderstood as easily. If a sentence is not properly punctuated it can give an entirely different meaning to when it is punctuated. Places and names are more easy to recognize if they begin with a capital letter too and this also helps the person you are addressing to understand better what you mean.
  • 22. Question Number 11 ●When considering communicating effectively what should you focus on in order to fulfil this? Spelling things correctly Buying lollipops for the And checking they are people you are talking to spelt right Whether the windows are Where your sandwich is cold or not
  • 23. Correct!! Spelling is crucial to good communication because if people can't understand a word you have written it may lead them to not being able to understand an entire sentence and if this happens often they may not even understand what you are talking about at all, if this happens then you will not be communicating very well and your audience will be very confused
  • 24. Question Number 12 How should you structure your writing in order to communicate effectively? Write it all in one giant Put the information in paragraph smaller manageable paragraphs with suitable headings Write one word then press Write nothing at all enter and keep doing the same
  • 25. Correct!!!! Structure is important in order to make the writing not seem overwhelming to the audience, if there is one long paragraph they are likely to avoid reading the entire thing because it seems too much and like it drags on, if you cleverly choose how much is in each paragraph it will make it seem more manageable to read
  • 26. Question Number 13 Which of these displays relevance to an audience of older people? Loud pop music that they Talking to them in technical have never heard of and language they have never can barely hear you over it heard before Explaining the topic you are talking about and making Lots of flashy PowerPoint slides references to things they with tiny font size would know about
  • 27. Correct!!! Relevance to the audience is extremely important, if you are talking to them about something that isn't interesting to them or they dislike what you are talking about then they aren't going to want to listen to you so then you aren’t communicating effectively . If you find a way to include their particular interests then they won’t get bored as easily.
  • 28. Question Number 14 What can you do to ensure there are no mistakes in your work and remind yourself to fix any that there are? Just leave it and hope it is Deleting everything right Proofread it and use Scribble over it so you proofreading marks can’t read it
  • 29. Correct!!! Proofreading is a good way to spot any mistakes you make to avoid ineffective communication, if you proofread it you can find mistakes that a spellchecker may not pick up for example a typo that spells a different word to the one you wanted to say but it is still technically a word even if it doesn’t fit in grammatically.
  • 30. Question Number 15 What can you do to make what you are saying more interesting to the audience? Smile and wave like a crazy Use alternative viewpoints on person the subject. Don’t bother doing Sit on the floor anything
  • 31. Correct!!!! Using alternative viewpoints allows them to decide which they side with, they will also appreciate the other viewpoints and can understand them better, this means that they have a better overall view of the topic and then they understand it better which means that the communication was more successful.
  • 32. Question Number 16 What could you give the audience the means to do if they choose to that will help them understand you better? Give them a push towards Give them tomatoes to throw the door so they can leave at you Give them paper and pen so Give them rotten eggs they can take notes if they want
  • 33. Correct!!!! If they take notes they will take in what they hear or read better because their mind has to process the information itself and this means that they will understand it better, also they can look at the notes later and see what they need to know from it, for example if there was a crucial date on it then they would see this and it would remind them what they need to do that day.
  • 34. Question Number 17 Which of these could be a hindrance in regards to effective communication? Clear voice making you easily Good grammar heard and understood Cultural differences Asking them to take notes
  • 35. Correct!!! You have to consider that in the people you are talking to, there may be some who don’t have the same first language as you and therefore they may not understand if you talk too fast or if you use vocabulary they may not be too familiar without explaining it.