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Chantal "Taly" Russell
Having a passion for people is a great indicator
that Human Resources may be a great fit for you.
An HR manager’s job doesn’t just require good
people skills, however. Sometimes you’re required
to be an office manager or handle insurance
policies, and therefore you have to be able to take
on quite a few roles under one hat. The most
successful HR professionals are those that handle
each facet of the job with great understanding.
Here, I’ve outlined the top qualities that every HR
professional should possess in order to be
successful. If any of these traits sound like you, it
might be time to look into Human Resources as a
What can often be forgotten when discussing
communication is that it’s a two-way street; it’s not
just about getting your point across to another
person. Great communication skills require you to
listen during 100% of any conversation that you
have. On the flip side, remember that others are
listening to your words as well.
In order to receive trust from employees, you have
to show that you trust them. In a more technical
sense, HR managers are tasked with heavy issues
at times. Between employee arguments, exit
interviews, new hires, insurance and healthcare
forms, and sometimes salary information, there is a
lot of sensitive information that can be locked
away in an HR manager’s desk. You must show
that you are capable of being discrete and
organized as well as fair and honest.
On top of handling higher level day to day work,
HR managers play a vital role in providing solutions
for issues within a company. This can range from
employee disagreements to time inefficiencies and
beyond. There may even come a time that there’s a
discrepancy between different management styles
that you need to help connect. Getting to the
bottom of a problem and finding the best solution
for all involved is a skill that HR professionals not
only need to possess but need to excel in.
By possessing these traits, you’ll be able to lead
your team to success both in the office and
beyond. If you don’t think you’ve mastered these
skills just yet, continuing to work on them shows
dedication and a desire to be more efficient. These
are never bad traits to possess!
Chantal "Taly" Russell
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