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Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught

  1. GOOGLE’S DEFENCE AGAINST THE AI ONSLAUGHT
  2. @THCapper | @getSTAT #smx getstat.com/smxm
  3. ON THE AGENDA TODAY: • Google’s dominance and inherent weakness • Current and most recent competitive threats • Google’s best means of defence • What you might be seeing more of @THCapper
  4. GOOGLE’S DOMINANCE & INHERENT WEAKNESS @THCapper
  5. @THCapper GOOGLE WASN’T ALWAYS SO DOMINANT. Yahoo! anyone?
  6. @THCapper ONE TOOL — A WEB SEARCH ENGINE — TO RULE THEM ALL. (Even if it shouldn’t.)
  7. @THCapper Product search
  8. @THCapper Authority needed Product search
  9. @THCapper Don’t need 10 blue links Authority needed Product search
  10. @THCapper Don’t need 10 blue links Is a true navigational search Authority needed Product search
  11. SERP FEATURES ARE GOOGLE ADMITTING THAT WEB SEARCH ISN’T THE ANSWER.
  12. CURRENT & MOST RECENT COMPETITIVE THREATS @THCapper
  13. @THCapper EACH USE CASE CAN BE SOLVED BY A GOOGLE COMPETITOR. Google is threatened from multiple sides.
  14. @THCapper Amazon (retail)
  15. GOOGLE IS HYPER-FOCUSED ON THE PRODUCT REVIEW VERTICAL.
  16. @THCapper Amazon (retail) Amazon (voice search)
  17. THE YEAR OF VOICE SEARCH DID NOT COME. @THCapper
  18. THE YEAR OF VOICE SEARCH DID NOT COME. But these queries matter. @THCapper
  19. @THCapper LOSS LEADERS In retail, these are products sold at a loss to entice more in-store tra ffi c.
  20. @THCapper THESE QUERIES ARE LOSS LEADERS FOR THE ONE ON TOP.
  21. GOOGLE’S LOSS LEADERS ARE THREATENED FROM MANY ANGLES. @THCapper
  22. @THCapper Amazon (retail) Amazon (voice search) Tiktok
  23. @THCapper Amazon (retail) Amazon (voice search) Tiktok Apple?
  24. (THIS COULD BE A SERP FEATURE.) App Clip Card App Clip
  25. @THCapper AI chatbot
  26. FOR MICROSOFT, SEARCH AS A WHOLE CAN BE A LOSS LEADER. It can’t be for Google. @THCapper
  27. SOMETIMES IT’S HARD TO TAKE CHATGPT SERIOUSLY.
  28. TOOLS LIKE CHATGPT ARE NOT INTENDED FOR INFORMATION RETRIEVAL. They’re text generators better at producing fi ction than facts. @THCapper
  29. SOMETIMES IT’S HARD TO TAKE CHATGPT SERIOUSLY.
  30. OTHER TIMES, IT’S BETTER THAN A GOOGLE RESULT.
  31. GOOGLE SEES AI AS A DOUBLE THREAT. It’s both a competitor and a pollutant. @THCapper
  32. @THCapper AI chatbot AI content
  33. GOOGLE’S AI INTOLERANCE • Their guidelines have long forbidden AI content. @THCapper
  34. Surely there were always reasonable uses cases for AI-written content?
  35. GOOGLE’S AI INTOLERANCE • Their guidelines have long forbidden AI content. • The Helpful Content Update (HCU) explicitly targeted AI content. @THCapper
  36. GOOGLE’S AI INTOLERANCE • Their guidelines have long forbidden AI content. • The Helpful Content Update (HCU) explicitly targeted AI content. • And the anecdotal evidence of crackdowns is mounting. @THCapper
  37. If a free tool can do this, think of what Google can do.
  38. GOOGLE AI CONTENT AI COMPETITORS
  39. BEST MEANS OF DEFENCE @THCapper
  40. GOOGLE NEEDS TO GET BETTER AT QUICK ANSWERS. This is its biggest weakness against chat AI. @THCapper
  41. GOOGLE’S LAMDA: IF YOU CAN’T BEAT ’EM, JOIN ’EM. @THCapper
  42. (IT LOOKS LIKE A SERP FEATURE.) @THCapper
  43. GOOGLE NEEDS TO PROTECT ITS AUTHORITY AND TRUST. These are its two greatest strengths. @THCapper
  44. @THCapper AI ANSWERS TO THESE QUERIES COULD DAMAGE TRUST IN GOOGLE.
  45. THERE ARE TWO KINDS OF GOOGLE ALGORITHM UPDATES. The speci fi c kind and the vague kind. @THCapper
  46. SPECIFIC • E.g. CWV, Mobilegeddon. • Google is trying to change our behaviour. • “X is now a ranking factor.” • Slow, uneventful rollouts. @THCapper
  47. SPECIFIC • E.g. CWV, Mobilegeddon. • Google is trying to change our behaviour. • “X is now a ranking factor.” • Slow, uneventful rollouts. @THCapper VAGUE • E.g. Core updates. • Google is telling us to expect a fl ux. • “Just make good content.” • Tumultuous, unannounced rollouts.
  48. SPECIFIC • E.g. CWV, Mobilegeddon. • Google is trying to change our behaviour. • “X is now a ranking factor.” • Slow, uneventful rollouts. @THCapper VAGUE • E.g. Core updates. • Google is telling us to expect a fl ux. • “Just make good content.” • Tumultuous, unannounced rollouts. MANIPULATE YOU COMPETITIVE ADVANTAGE
  49. HOW DOES GOOGLE KEEP AI POLLUTION OUT OF SEARCH? @THCapper
  50. HOW DOES GOOGLE KEEP AI POLLUTION OUT OF SEARCH? With algorithm updates that manipulate you. @THCapper
  51. GOOGLE SOUNDING VAGUE: “How can you ensure you’re creating content that will be successful with our new update? By following our long-standing advice and guidelines to create content for people, not for search engines.” @THCapper
  52. SOME SPECIFICS: “Are you using extensive automation to produce content on many topics? … Does your content promise to answer a question that actually has no answer?” @THCapper
  53. A PROBABLE OVERREACH: “Any content — no just unhelpful content — on sites determined to have relatively high amounts of unhelpful content overall is less likely to perform well in Search.” @THCapper
  54. AVERAGE RANK BARELY CHANGED. GOOGLE WAS GENTLE (OR BLUFFING). Average rank of URLs — CrUX data 6 7 8 9 10 May '21 August '21 8.74 7.59 8.99 8.8 8.59 8.4 Passes 3 Passes 1–2 Passes 0
  55. MozCast temperature 60 65 70 75 80 85 90 95 100 0 8 / 1 1 0 8 / 1 3 0 8 / 1 5 0 8 / 1 7 0 8 / 1 9 0 8 / 2 1 0 8 / 2 3 0 8 / 2 5 0 8 / 2 7 0 8 / 2 9 0 8 / 3 1 0 9 / 0 2 0 9 / 0 4 0 9 / 0 6 BEFORE & AFTER HELPFUL CONTENT UPDATE
  56. 30,000 60,000 90,000 120,000 150,000 180,000 0 8 / 1 1 0 8 / 1 3 0 8 / 1 5 0 8 / 1 7 0 8 / 1 9 0 8 / 2 1 0 8 / 2 3 0 8 / 2 5 0 8 / 2 7 0 8 / 2 9 0 8 / 3 1 0 9 / 0 2 0 9 / 0 4 0 9 / 0 6 WHITEHOUSE.GOV SERP VISIBILITY
  57. PAGE-ONE HTTPS URLS: AUGUST 2014
  58. PAGE-ONE HTTPS URLS: 2014–2022
  59. HOW DOES GOOGLE KEEP AI POLLUTION OUT OF SEARCH? With algorithm updates that manipulate you. @THCapper
  60. HOW DOES GOOGLE ENSURE BETTER SEARCH RESULTS THAN APPLE & BING? @THCapper
  61. HOW DOES GOOGLE ENSURE BETTER SEARCH RESULTS THAN APPLE & BING? With algorithm updates that give them a competitive advantage. @THCapper
  62. Number of algorithm updates 1,000 2,000 3,000 4,000 5,000 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 2 0 1 6 2 0 1 7 2 0 1 8 2 0 1 9 2 0 2 0 2 0 2 1 GOOGLE MAKES A LOT OF UPDATES N/A N/A
  63. @THCapper “Just make good content.” - GOOGLE
  64. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  65. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  66. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  67. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  68. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  69. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  70. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  71. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  72. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  73. -150 -100 -50 0 50 100 150 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 REUTERS.COM VISIBILITY IN MOZCAST CORPUS
  74. -160 -120 -80 -40 0 40 80 120 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 M a y ' 2 2 WSJ.COM VISIBILITY IN MOZCAST CORPUS
  75. -100 -50 0 50 100 150 200 A u g ' 1 8 M a r ' 1 9 J u n ' 1 9 S e p ' 1 9 J a n ' 2 0 M a y ' 2 0 D e c ' 2 0 J u n ' 2 1 J u l ' 2 1 N o v ' 2 1 M a y ' 2 2 CNBC.COM VISIBILITY IN MOZCAST CORPUS
  76. NOBODY IS IMMUNE TO GOOGLE’S WILD RIDE. @THCapper
  77. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 10% OF SITES DODGED A CORE UPDATE
  78. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 MOST SITES SHOULD CARE ABOUT CORE UPDATES
  79. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 MOST SITES SHOULD CARE ABOUT CORE UPDATES
  80. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 MOST SITES SHOULD CARE ABOUT CORE UPDATES
  81. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 MOST SITES SHOULD CARE ABOUT CORE UPDATES
  82. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 MOST SITES SHOULD CARE ABOUT CORE UPDATES
  83. Percent of sites impacted 4% 8% 12% 16% Number of core updates 0 1 2 3 4 5 6 7 8 9 10 11 ~20% ~20% OF SITES ARE HIT BY MOST UPDATES
  84. 37 41 1,500 Mixed All positive All negative THE VAST MAJORITY OF SITES SEE GAINS & LOSSES AFTER CORE UPDATES
  85. WHAT YOU’LL SEE MORE OF @THCapper
  86. THREAT AI CONTENT ERODES GOOGLE’S AUTHORITY ADVANTAGE. @THCapper
  87. THREAT AI CONTENT ERODES GOOGLE’S AUTHORITY ADVANTAGE. @THCapper RESPONSE MORE EMPHASIS ON ATTRIBUTION.
  88. THREAT BING AND APPLE CLOSE THE SEARCH QUALITY GAP. @THCapper
  89. THREAT BING AND APPLE CLOSE THE SEARCH QUALITY GAP. @THCapper RESPONSE CONSTANT ALGORITHM FLUX.
  90. THREAT QUICK ANSWERS. @THCapper
  91. THREAT QUICK ANSWERS. @THCapper RESPONSE COMPLEX SERPS.
  92. SEO CHALLENGE • Emphasis on attribution. • Constant fl ux. • Complex SERPs. @THCapper SEO STRATEGY
  93. SEO CHALLENGE • Emphasis on attribution. • Constant fl ux. • Complex SERPs. @THCapper SEO STRATEGY • Focus on brand and authorship.
  94. SEO CHALLENGE • Emphasis on attribution. • Constant fl ux. • Complex SERPs. @THCapper SEO STRATEGY • Focus on brand and authorship. • Play the long game.
  95. SEO CHALLENGE • Emphasis on attribution. • Constant fl ux. • Complex SERPs. @THCapper SEO STRATEGY • Focus on brand and authorship. • Play the long game. • Your site as a destination and careful tracking.
  96. Get the deck at getstat.com/smxm
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