Commercial Banking KYC, Trade-Based Money-Laundering, Sanctions & Fraud Controls

January 2016
Lead consultant contact:
+65 8138 7340
coo@temaswiss.com
Integrated Key Risk Controls, Reporting & Automation
Sample(s) for this presentation:
CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring (incl. Sanctions)
Who We Are
 DigiScape provides bespoke multi-level risk management solutions arm for the financial services industry. TEMASWISS is, since August 2015,
the bespoke consulting and training arm of DigiScape.
 Temaswiss’ consulting, training and analytics arms is at its core, a think-tank of veteran bankers, risk managers and financial crime risk specialists
with a combined experience exceeding seventy years.
 In its consulting value proposition, it focuses solely on expertise in Operational Risks, Regulatory Compliance, Sales Governance, AML & Transactions
Monitoring and Conduct Risks for Commercial and Private Banking.
 Unparalleled point-in-time insights from C-level Legal, Compliance and Operational Risk banking industry practitioners, MAS Singapore and other
ASEAN & South Asian Regulators on: audit results, regulatory guidance, practical implementation challenges.
 Each of our holistic engagements are led, throughout its life-cycle, by a senior consultant with detailed expertise and hands-on experience on
banking processes, regulatory requirements, industry best practices and pragmatic solutions for specifically the risks to be mitigated and processes
to be revamped.
 Quality being foremost, we operate by engaging the regionally best-in-class expertise from a large pool of outreach specialist consultants and we
have no more than 3 major engagements underway at any given time.
 Focus is upon process advisory and mapping between the strategic initiatives and comprehensive integrated risk-mitigation programmes of banks
and the service provision of solution providers.
 As a sit-beside organization, we provide un-conflicted support to our financial services client to vet and to select controls automation, interface, data
tool and technology provider that best fulfills the requirements.
Unique Insights - Cumulative Learning To Your Benefit
 Root cause analysis of fraud incident was incomplete and detection scenarios were not adapted accordingly.
 AML and Fraud detections scenarios are standardized and not satisfactorily tweaked in variation to relevant banking segments,
products and geographic variations.
 Excessive redundant data and alerts are being produced from the transactions monitoring systems due to inadequate fine-tuning
of alerts generated.
 Relationship bankers and/or middle-office and/or transactions monitoring staff are inadequately trained on the latest trends.
 The regulatory reporting does not capture the data for XX products and/or XX transactions that do not follow the usual channels.
 Due to the grandfathering of pre-existing customer KYC data, the detection scenarios for AML/ fraud are no longer effective.
 Due to process inadequacies the alerts were not timely escalated to AML/ Regulatory Compliance.
 Although Politically Exposed Persons were detected in the ownership structure, the accounts were not subjected to Enhanced
Due-Diligence.
Range of Regulator’s Long-Form Audit & External Audit Issues Raised
Common Pitfalls (What Do We Help You Avoid)
Excessive
“False-Hits” due
to Inadequate
Rules Engine
Customisation
The bank data
realities do not
match tool
capabilities
Literal
‘reading’ of
Regulatory
expectations
without Risk
Mitigation
Focus
Cost & Effort
exceeds budget
and the Bank’s
risk appetite
“Off-the-Shelf”
solutions that are
NOT optimal
Inadequate 3P
(Process, People,
Procedures)
Parametrisation
Support
End-to-End Engagement and Beyond
Present-State
Evaluation &
Concurrence on
Risk Mitigations
Advisory &
Consultation on:
Gaps, Risks, Best-
practice controls,
Control functional
alignment and
process placement
Enhancements:
Immediate or Interim
Manual Controls,
Implementation of
controls, operating
manuals, Reporting,
Training & MI.
Strategic Engagement:
Controls SMARTS
assessment, automation
SWOT analysis, stake-
holders engagement,
project management
infrastructure, RFQ
Off-The-Shelf*:
Research and
proposition of
Best-suited
solution and
provider
White-Labelled*:
Alignment of
additional
requirements,
interface process
design
Greenfield
Development*:
Identification &
Evaluation of Data
sources & inter-
facing required,
Ops processes
End-to-End Programme
Management:
- Data current-state
Evaluation.
- Tool development
(only for greenfield)
- Project resources
- Vendor management
- Project Business Info
Security & Tech Info
Security competencies
- Dashboards, MI &
Stakeholders reporting
- operational process
alignment
- UAT design and
conduct
-assurance design
Fine Tuning:
- Multi-months
Helpdesk services
- UAT residual
remediation
- Source-code and
knowledge securing
-Audit preparedness
Training:
- Training material
- Primary Users
- Assurance Users
- MI & Dashboards
design & production
-Lag avoidance measures
Maintenance:
- System Patch Alerts
- Regulatory & Industry
Best Practices Advisory
- Periodic Enhancements
- Periodic Data quality
and effectiveness
assurance reviews
End-to-end
process audit
by us,
Controls
function
corroborative
engagement or
desktop
review. Or
combinations
thereof.
Holistic reporting
encompassing review of
established controls and
reliability of situational
and contextual risk
mitigants. Disclosure of
fragmented, missing or
ineffective controls,
regulatory point-in-time
expectations, peer audit
results, industry best
practices. Complete with
advisory on proposed
baseline controls.
Stakeholder engagement,
proposal, buy-in and
implementation of where
either existing controls
could be enhanced or
immediate/ interim
control placed at low
effort and costs to
materially mitigate risks
or audit adverse results.
Aligned to management
risk appetite and
acceptance.
ASSESSMENT LOW –HANGING FRUITS STRATEGY FORMULATION SUSTAINABLE DEVELOPMENTS
* Technology vendor proposal always at arms-length versus vendor.
! Express Compliance to
new entrant / new
jurisdiction / enhanced
regulations. e.g. MAS 626
CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring
Design Example
Other Key Risk Controls Integration &
Automations Available Currently
 CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring
 PB-XBO.02 Cross-Border High Value Lending & Assets Securing (PB bespoke transactions)
 CB-TGC.001 Commercial Banking Treasury Team Sales Governance (including MAS Compliance)
 PB-ENC.002 Private Banking Ethics & Conduct Risk Controls (In-business & Neutral Assurance)
 CB-ENC.001 Commercial Banking Ethics & Conduct Risks Controls (incl. Control Room Assurance and MSI Unit Communications
Monitoring)
 OP-INS.002 Operational Risk Incident Management, Escalation, Investigations, Reputational Risk Containment Measures
 PB-KYC.001 Private Banking Client On-Boarding, Periodic Reviews, Trigger Events – Building CDD Team, Controls & Processes
 PB-AML.004 Private Banking AML Transactions Monitoring – Rules Engine & Trigger Events Build
 CB-KYC.001 Commercial Banking Client On-Boarding, On-Boarding, Periodic Reviews, Trigger Events – Building CDD Team, Controls &
Processes
 CB-AML.002 Commercial Banking AML Transactions Monitoring – Rules Engine & Trigger Events Build
 PB-SGO.001 Private Banking Customer Suitability and Sales Governance Controls
 CB-SGO.001 Commercial Banking Sales Governance Controls
 CB-AML.003 Commercial Banking – Cross-Border Trade-Based AML Controls
 PB/CB-SGO.005 Private or Commercial Banking – Banc assurance & Insurance-Wrapped Product Sales Controls
 PB-SGO.006 Private Banking TCF & RM Balanced Scorecard Design & Controls
 CB-SGO.006 Commercial Banking TCF & RM Balanced Scorecard Design & Controls
 CB-GSC.001 Commercial Banking – Vendor Management, Outsourcing, Offshoring & Right-shoring Controls
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Commercial Banking KYC, Trade-Based Money-Laundering, Sanctions & Fraud Controls

  • 1. January 2016 Lead consultant contact: +65 8138 7340 coo@temaswiss.com Integrated Key Risk Controls, Reporting & Automation Sample(s) for this presentation: CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring (incl. Sanctions)
  • 2. Who We Are  DigiScape provides bespoke multi-level risk management solutions arm for the financial services industry. TEMASWISS is, since August 2015, the bespoke consulting and training arm of DigiScape.  Temaswiss’ consulting, training and analytics arms is at its core, a think-tank of veteran bankers, risk managers and financial crime risk specialists with a combined experience exceeding seventy years.  In its consulting value proposition, it focuses solely on expertise in Operational Risks, Regulatory Compliance, Sales Governance, AML & Transactions Monitoring and Conduct Risks for Commercial and Private Banking.  Unparalleled point-in-time insights from C-level Legal, Compliance and Operational Risk banking industry practitioners, MAS Singapore and other ASEAN & South Asian Regulators on: audit results, regulatory guidance, practical implementation challenges.  Each of our holistic engagements are led, throughout its life-cycle, by a senior consultant with detailed expertise and hands-on experience on banking processes, regulatory requirements, industry best practices and pragmatic solutions for specifically the risks to be mitigated and processes to be revamped.  Quality being foremost, we operate by engaging the regionally best-in-class expertise from a large pool of outreach specialist consultants and we have no more than 3 major engagements underway at any given time.  Focus is upon process advisory and mapping between the strategic initiatives and comprehensive integrated risk-mitigation programmes of banks and the service provision of solution providers.  As a sit-beside organization, we provide un-conflicted support to our financial services client to vet and to select controls automation, interface, data tool and technology provider that best fulfills the requirements.
  • 3. Unique Insights - Cumulative Learning To Your Benefit  Root cause analysis of fraud incident was incomplete and detection scenarios were not adapted accordingly.  AML and Fraud detections scenarios are standardized and not satisfactorily tweaked in variation to relevant banking segments, products and geographic variations.  Excessive redundant data and alerts are being produced from the transactions monitoring systems due to inadequate fine-tuning of alerts generated.  Relationship bankers and/or middle-office and/or transactions monitoring staff are inadequately trained on the latest trends.  The regulatory reporting does not capture the data for XX products and/or XX transactions that do not follow the usual channels.  Due to the grandfathering of pre-existing customer KYC data, the detection scenarios for AML/ fraud are no longer effective.  Due to process inadequacies the alerts were not timely escalated to AML/ Regulatory Compliance.  Although Politically Exposed Persons were detected in the ownership structure, the accounts were not subjected to Enhanced Due-Diligence. Range of Regulator’s Long-Form Audit & External Audit Issues Raised
  • 4. Common Pitfalls (What Do We Help You Avoid) Excessive “False-Hits” due to Inadequate Rules Engine Customisation The bank data realities do not match tool capabilities Literal ‘reading’ of Regulatory expectations without Risk Mitigation Focus Cost & Effort exceeds budget and the Bank’s risk appetite “Off-the-Shelf” solutions that are NOT optimal Inadequate 3P (Process, People, Procedures) Parametrisation Support
  • 5. End-to-End Engagement and Beyond Present-State Evaluation & Concurrence on Risk Mitigations Advisory & Consultation on: Gaps, Risks, Best- practice controls, Control functional alignment and process placement Enhancements: Immediate or Interim Manual Controls, Implementation of controls, operating manuals, Reporting, Training & MI. Strategic Engagement: Controls SMARTS assessment, automation SWOT analysis, stake- holders engagement, project management infrastructure, RFQ Off-The-Shelf*: Research and proposition of Best-suited solution and provider White-Labelled*: Alignment of additional requirements, interface process design Greenfield Development*: Identification & Evaluation of Data sources & inter- facing required, Ops processes End-to-End Programme Management: - Data current-state Evaluation. - Tool development (only for greenfield) - Project resources - Vendor management - Project Business Info Security & Tech Info Security competencies - Dashboards, MI & Stakeholders reporting - operational process alignment - UAT design and conduct -assurance design Fine Tuning: - Multi-months Helpdesk services - UAT residual remediation - Source-code and knowledge securing -Audit preparedness Training: - Training material - Primary Users - Assurance Users - MI & Dashboards design & production -Lag avoidance measures Maintenance: - System Patch Alerts - Regulatory & Industry Best Practices Advisory - Periodic Enhancements - Periodic Data quality and effectiveness assurance reviews End-to-end process audit by us, Controls function corroborative engagement or desktop review. Or combinations thereof. Holistic reporting encompassing review of established controls and reliability of situational and contextual risk mitigants. Disclosure of fragmented, missing or ineffective controls, regulatory point-in-time expectations, peer audit results, industry best practices. Complete with advisory on proposed baseline controls. Stakeholder engagement, proposal, buy-in and implementation of where either existing controls could be enhanced or immediate/ interim control placed at low effort and costs to materially mitigate risks or audit adverse results. Aligned to management risk appetite and acceptance. ASSESSMENT LOW –HANGING FRUITS STRATEGY FORMULATION SUSTAINABLE DEVELOPMENTS * Technology vendor proposal always at arms-length versus vendor. ! Express Compliance to new entrant / new jurisdiction / enhanced regulations. e.g. MAS 626
  • 6. CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring Design Example
  • 7. Other Key Risk Controls Integration & Automations Available Currently  CB-XBO.01 Commercial Banking KYC, Fraud Mitigation & AML Monitoring  PB-XBO.02 Cross-Border High Value Lending & Assets Securing (PB bespoke transactions)  CB-TGC.001 Commercial Banking Treasury Team Sales Governance (including MAS Compliance)  PB-ENC.002 Private Banking Ethics & Conduct Risk Controls (In-business & Neutral Assurance)  CB-ENC.001 Commercial Banking Ethics & Conduct Risks Controls (incl. Control Room Assurance and MSI Unit Communications Monitoring)  OP-INS.002 Operational Risk Incident Management, Escalation, Investigations, Reputational Risk Containment Measures  PB-KYC.001 Private Banking Client On-Boarding, Periodic Reviews, Trigger Events – Building CDD Team, Controls & Processes  PB-AML.004 Private Banking AML Transactions Monitoring – Rules Engine & Trigger Events Build  CB-KYC.001 Commercial Banking Client On-Boarding, On-Boarding, Periodic Reviews, Trigger Events – Building CDD Team, Controls & Processes  CB-AML.002 Commercial Banking AML Transactions Monitoring – Rules Engine & Trigger Events Build  PB-SGO.001 Private Banking Customer Suitability and Sales Governance Controls  CB-SGO.001 Commercial Banking Sales Governance Controls  CB-AML.003 Commercial Banking – Cross-Border Trade-Based AML Controls  PB/CB-SGO.005 Private or Commercial Banking – Banc assurance & Insurance-Wrapped Product Sales Controls  PB-SGO.006 Private Banking TCF & RM Balanced Scorecard Design & Controls  CB-SGO.006 Commercial Banking TCF & RM Balanced Scorecard Design & Controls  CB-GSC.001 Commercial Banking – Vendor Management, Outsourcing, Offshoring & Right-shoring Controls