Enviar pesquisa
Carregar
Getting Whole Company Buy-In for Support at SD Expo Europe 2019
•
Transferir como PPTX, PDF
•
0 gostou
•
67 visualizações
Título melhorado com IA
Support Driven
Seguir
Presented by Kristi Thompson at Support Driven Expo Europe in Belgrade, Serbia, 2019.
Leia menos
Leia mais
Educação
Denunciar
Compartilhar
Denunciar
Compartilhar
1 de 52
Baixar agora
Recomendados
An introduction to Real-time marketing; a Blab POV
An introduction to Real-time marketing; a Blab POV
Blab LLC
2010 Trendreport
2010 Trendreport
Bruno Carneiro
Day 1 Recap from #CannesLions #OgilvyCannes
Day 1 Recap from #CannesLions #OgilvyCannes
Ogilvy
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Support Driven
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Support Driven
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Support Driven
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
Support Driven
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Support Driven
Recomendados
An introduction to Real-time marketing; a Blab POV
An introduction to Real-time marketing; a Blab POV
Blab LLC
2010 Trendreport
2010 Trendreport
Bruno Carneiro
Day 1 Recap from #CannesLions #OgilvyCannes
Day 1 Recap from #CannesLions #OgilvyCannes
Ogilvy
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Support Driven
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Support Driven
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Support Driven
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
Support Driven
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Support Driven
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Support Driven
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Support Driven
Louise Draper: Measure the Success of Your Self-Service Offerings
Louise Draper: Measure the Success of Your Self-Service Offerings
Support Driven
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Support Driven
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Support Driven
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Support Driven
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Support Driven
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Support Driven
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Support Driven
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Support Driven
Growth Rubrics and How To Make 'Em worksheets
Growth Rubrics and How To Make 'Em worksheets
Support Driven
Growth Rubrics and How To Make 'Em by Danna Sampson
Growth Rubrics and How To Make 'Em by Danna Sampson
Support Driven
You don't pwn me by Sarah Betts
You don't pwn me by Sarah Betts
Support Driven
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Support Driven
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Support Driven
Stories about numbers; driving business-wide understanding about data through...
Stories about numbers; driving business-wide understanding about data through...
Support Driven
How to Scale the Care by Aurore Lanchart
How to Scale the Care by Aurore Lanchart
Support Driven
Supporting Support Team Discovery Circle
Supporting Support Team Discovery Circle
Support Driven
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Support Driven
Discover the secret formula to building, scaling, and managing a remote suppo...
Discover the secret formula to building, scaling, and managing a remote suppo...
Support Driven
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4
MiaBumagat1
EMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docx
Elton John Embodo
Mais conteúdo relacionado
Mais de Support Driven
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Support Driven
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Support Driven
Louise Draper: Measure the Success of Your Self-Service Offerings
Louise Draper: Measure the Success of Your Self-Service Offerings
Support Driven
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Support Driven
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Support Driven
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Support Driven
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Support Driven
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Support Driven
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Support Driven
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Support Driven
Growth Rubrics and How To Make 'Em worksheets
Growth Rubrics and How To Make 'Em worksheets
Support Driven
Growth Rubrics and How To Make 'Em by Danna Sampson
Growth Rubrics and How To Make 'Em by Danna Sampson
Support Driven
You don't pwn me by Sarah Betts
You don't pwn me by Sarah Betts
Support Driven
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Support Driven
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Support Driven
Stories about numbers; driving business-wide understanding about data through...
Stories about numbers; driving business-wide understanding about data through...
Support Driven
How to Scale the Care by Aurore Lanchart
How to Scale the Care by Aurore Lanchart
Support Driven
Supporting Support Team Discovery Circle
Supporting Support Team Discovery Circle
Support Driven
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Support Driven
Discover the secret formula to building, scaling, and managing a remote suppo...
Discover the secret formula to building, scaling, and managing a remote suppo...
Support Driven
Mais de Support Driven
(20)
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Louise Draper: Measure the Success of Your Self-Service Offerings
Louise Draper: Measure the Success of Your Self-Service Offerings
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Growth Rubrics and How To Make 'Em worksheets
Growth Rubrics and How To Make 'Em worksheets
Growth Rubrics and How To Make 'Em by Danna Sampson
Growth Rubrics and How To Make 'Em by Danna Sampson
You don't pwn me by Sarah Betts
You don't pwn me by Sarah Betts
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Stories about numbers; driving business-wide understanding about data through...
Stories about numbers; driving business-wide understanding about data through...
How to Scale the Care by Aurore Lanchart
How to Scale the Care by Aurore Lanchart
Supporting Support Team Discovery Circle
Supporting Support Team Discovery Circle
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Discover the secret formula to building, scaling, and managing a remote suppo...
Discover the secret formula to building, scaling, and managing a remote suppo...
Último
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4
MiaBumagat1
EMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docx
Elton John Embodo
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptx
Rosabel UA
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped data
BabyAnnMotar
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Celine George
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdf
Patidar M
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
iammrhaywood
Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-design
MIPLM
ClimART Action | eTwinning Project
ClimART Action | eTwinning Project
jordimapav
MULTIDISCIPLINRY NATURE OF THE ENVIRONMENTAL STUDIES.pptx
MULTIDISCIPLINRY NATURE OF THE ENVIRONMENTAL STUDIES.pptx
Anupkumar Sharma
Virtual-Orientation-on-the-Administration-of-NATG12-NATG6-and-ELLNA.pdf
Virtual-Orientation-on-the-Administration-of-NATG12-NATG6-and-ELLNA.pdf
ErwinPantujan2
Textual Evidence in Reading and Writing of SHS
Textual Evidence in Reading and Writing of SHS
Mae Pangan
TEACHER REFLECTION FORM (NEW SET........).docx
TEACHER REFLECTION FORM (NEW SET........).docx
ruthvilladarez
How to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERP
Celine George
Visit to a blind student's school🧑🦯🧑🦯(community medicine)
Visit to a blind student's school🧑🦯🧑🦯(community medicine)
lakshayb543
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
Celine George
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
Humphrey A Beña
ENG 5 Q4 WEEk 1 DAY 1 Restate sentences heard in one’s own words. Use appropr...
ENG 5 Q4 WEEk 1 DAY 1 Restate sentences heard in one’s own words. Use appropr...
JojoEDelaCruz
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17
Celine George
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Jemuel Francisco
Último
(20)
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4
EMBODO Lesson Plan Grade 9 Law of Sines.docx
EMBODO Lesson Plan Grade 9 Law of Sines.docx
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptx
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped data
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Active Learning Strategies (in short ALS).pdf
Active Learning Strategies (in short ALS).pdf
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-design
ClimART Action | eTwinning Project
ClimART Action | eTwinning Project
MULTIDISCIPLINRY NATURE OF THE ENVIRONMENTAL STUDIES.pptx
MULTIDISCIPLINRY NATURE OF THE ENVIRONMENTAL STUDIES.pptx
Virtual-Orientation-on-the-Administration-of-NATG12-NATG6-and-ELLNA.pdf
Virtual-Orientation-on-the-Administration-of-NATG12-NATG6-and-ELLNA.pdf
Textual Evidence in Reading and Writing of SHS
Textual Evidence in Reading and Writing of SHS
TEACHER REFLECTION FORM (NEW SET........).docx
TEACHER REFLECTION FORM (NEW SET........).docx
How to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERP
Visit to a blind student's school🧑🦯🧑🦯(community medicine)
Visit to a blind student's school🧑🦯🧑🦯(community medicine)
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
ENG 5 Q4 WEEk 1 DAY 1 Restate sentences heard in one’s own words. Use appropr...
ENG 5 Q4 WEEk 1 DAY 1 Restate sentences heard in one’s own words. Use appropr...
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Getting Whole Company Buy-In for Support at SD Expo Europe 2019
1.
ALL HANDS ON DECK:
GETTING EVERYONE TO BUY INTO WHOLE COMPANY SUPPORT SD Expo Europe 2019 #sdexpo Kristi Thompson SD: @krompson Help Scout
Baixar agora