Tackling the Supply Chain Talent Crunch presented by Hannah Kain, President, and CEO, ALOM. The critical element as we imagine Supply Chain 2030 is supply chain talent. Here Hannah Kain shared her insights on building a team in the face of disruption after disruption.

1. Imagining Supply Chains in 2030
The Supply Chain Talent Crunch
Hannah Kain
President and CEO, ALOM
GLOBAL SUMMIT

2. Imagining Supply Chains in 2030
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The Supply Chain Talent Crunch
2

3. Imagining Supply Chains in 2030
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3
Total Global Talent Deficit by Economy
Source: Korn Ferry, 2022

4. Imagining Supply Chains in 2030
IMAGINE 2022
Supply Chain Is Our Passion!
Quality level: Six Sigma
Years ISO certified: 24
Year founded: 1997
Headquarters: Silicon Valley
We meticulously plan and flawlessly implement technology-driven supply chain
programs that elevate our clients’ brands and delight their end-users
Serving select
brand-conscious
clients in growth
industries
Global locations: 19
Life Sciences Technology Highly-Regulated Automotive

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5
ALOM SHINES THROUGH THE PANDEMIC
COVID-19 TEST
KITS PRODUCED
(2021)
34M
3x
174%
SERIALIZED PRODUCT
SHIPMENT GROWTH
ONTIME SHIPPING
99.9%
RECORD CLIENT PROGRAM
GROWTH

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UNCERTAINTY
AND CHANGES

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“An expert is a person who
has made all the mistakes
that can be made in a very
narrow field.”
Niels Henrik David Bohr
Danish physicist who made foundational
contributions to understanding atomic structure
and quantum theory

8. Imagining Supply Chains in 2030
IMAGINE 2022
TALENT STRATEGY ALIGNED WITH OVERALL STRATEGY
While Understanding Complex Ecosystems
SUPPLY CHAIN ECOSYSTEM
Complexity
Regulations
Agility
Change management
Tech/data/info/insight
Collaboration
Global
Sustainability / governance
STAFFING ECOSYSTEM
Fundamental view on life
and work
Purpose-driven employment
WFH/hybrid/geography
Loyalty/churn
Regulations
Pandemic
Diversity, equity, inclusion
Responsiveness

9. Imagining Supply Chains in 2030
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Purpose Driven
Culture
9
Where are we going? Is the goal important?
Align with employee sentiments
Culture must align with desired outcomes
Supply chain groups and teams may have
their own sub-culture, while aligned in core
value with the larger organization

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LOYALTY DOWN  CHURN UP
How can we hire and onboard faster?
10
TALENT CRISIS – NOW WHAT?
EFFICIENCY:
TOOLS AND SUPPORT
#1 question when getting an assignment –
will I receive the resources and tools to succeed?
How can I make somebody more productive?
Useful, meaningful information available real-time
DEFICIT OF TALENT
Grow our own
Aggressive training
and support tools
Support personal
development goals
Hire broadly
from underserved
communities
Do not throw more
people at the problem
Go for the best - don’t settle
ALIGNMENT
Information – multi-level and
multi-directional
Walk-the-walk
DUH!
WE ARE DEALING
WITH PEOPLE
Empathy, flexibility, support
Two-way communication
Make it fun!

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Collaboration is The
Supply Chain Gold
Hire, develop and reward for collaborative
personality traits
Technology and Data focus go hand-in-hand with
People focus for outcome driven performance
Service-orientation must permeate the organization
It cannot only be upwards in the organization or
customer-focused
Not just result, but also methodology
Respect, cohesiveness and team-spirit

12. Imagining Supply Chains in 2030
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Be your suppliers’ customer of choice
Collaboration wins - collaborative supply
chains are more profitable
52% lack of supplier collaboration is
creating supply chain gap
Keep suppliers healthy
Pay on-time
Be transparent about demand
Allow suppliers to make money
12
Are Suppliers Part
of Your Structure?

13. Imagining Supply Chains in 2030
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RETHINKING ORGANIZATIONAL STRUCTURE
AGILITY
Building for
agility,
collaboration,
easy access to
resources/informat
ion/ tools,
ability to make
decisions
INNOVATION
Innovation and
change
orientation
BIG-PICTURE
THINKING
Small picture
thinking can be
done by machines
PLANNING
OK to band-aid
on and off. But
remember to plan
for the ideal
future. What is
the best you can
create?
Go through
many iterations

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NORTH AMERICA
FOOTPRINT GROWTH
14
RENEWABLE
ELECTRICITY
POWERING U.S.
OPERATIONS
100
%
2021 STAFFING
GROWTH
73%
DIVERSE
SUPPLIER
SPEND
28%
GREAT OUTCOMES THROUGHOUT THE PANDEMIC
47% STRONG COHERENCY
Outcome: Ability to absorb new programs
RECORD/ACCELERATED ONBOARDING
Outcome: Learned we can really create miracles
when we collaborate

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Summary and Insights
EMPLOYER
OF
CHOICE
CUSTOMER
OF CHOICE
SUPPLIER
OF
CHOICE
Become the

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Summary and Insights
Align talent strategy with supply chain strategy
Hiring, developing, growing, rewarding
Create the collaboration and trust – constant work!
Develop the culture for success
Develop the culture where your team will succeed

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Any Questions?
THANK YOU!