1. An Outline
by Sunil Raj

2. • Seven Habits of Highly Effective People is a principle – centred, character-based,
inside –out approach to personal and interpersonal effectiveness
• The Character ethic is based on fundamental idea that there are principles that
govern human effectiveness. Principles are fundamental guidelines for human
conduct that are proven to have enduring permanent value.
• Inside –out means to start first with self; even more fundamentally to start with
the most inside part of self – with your paradigms, your character and your
motives
• Habit is defined as the intersection of knowledge (what to, why to), skill (how to)
and desire (want to)
• Effectiveness lies in the balance of production of desired results and production
capability
• The Seven Habits are in harmony with the natural laws of growth, they provide an
incremental, sequential, highly integrated approach to the development of
personal and interpersonal effectiveness. They move us progressively on a
Maturity Continuum from dependence to independence to interdependence.
OVERWIEW

3. Seven Habits
1. Be Proactive
Principles of Personal Vision
2. Begin with the End in Mind
Principles of Personal Leadership
3. Put First Things First
Principles of Personal Management
PRIVATE VICTORY
PUBLIC VICTORY
4. Think Win/Win
Principles of Interpersonal leadership
5. Seek First to Understand, Then to
be Understood
Principles of Empathic
Communication
6. Synergize
Principles of Creative Cooperation
RENEWAL
7. Sharpen the Saw
Principles of Balanced Self Renewal

4. PRIVATE
VICTORY
Habit 1: BE PROACTIVE
Principles of Personal Vision
• Our basic nature is to act. Taking initiative means recognizing our responsibility to make
things happen. Proactivity is more than merely taking initiative. It means, we are
responsible for our own lives. Our behaviour is a function of our decisions, not our
conditions. What matters most is how we respond to what we experience in life
• Highly proactive people recognize the ability to choose their response. They do not
blame circumstances, conditions or conditioning for their behaviour. They are driven by
values- carefully thought about, selected and internalised values.
• Proactivity is the essence of our growth. Through our human endowments of self
awareness and conscience, we become conscious of areas of weakness, areas for
improvement, areas of talent that could be developed, areas that need to be changed or
eliminated from our lives. Then as we recognise and use our imagination and
independent will to act on that awareness- making promises, setting goals and being
true to them- we build strength of character, the being, that makes possible every other
positive thing in our lives
• The power to make and keep commitments to ourselves is the essence of developing
the basic habits of effectiveness. Knowledge, skill and desire are all within our control.

5. PRIVATE
VICTORY
Habit 2: BEGIN WITH THE END IN MIND
Principles of Personal Leadership
• To begin with the end in mind means to start with a clear understanding of your
destination. It means to know where you’re going so that you better understand
where you are now and so that the steps you take are always in the right direction
• “Begin with the end in mind” is based on the principle that all things are created
twice. There’s a mental or first creation, and a physical or second creation to all
things. It is based on principles of personal leadership which means that
leadership is the first creation. Management is the second creation.
• The most effective way to begin with the end in mind is to develop a personal
mission statement. It focuses on what you want to be (character) and to do
(contributions and achievements) and on the values or principles upon which
being and doing are based. Roles and goals give structure and direction to your
personal mission
• Center our lives on correct principles to create a solid foundation for development
of the four life-support factors – security, guidance, wisdom , power
• Visualization and affirmation techniques helps build an effective personal
leadership

6. PRIVATE
VICTORY
Habit 3: PUT FIRST THINGS FIRST
Principles of Personal Management
• Effective management is putting first things first. While leadership decides what
”first things” are, it is management that puts them first.
• Time management is essential for effective self- management. Time
management is to organise and execute around priorities.
• Effective people are not problem- minded; they are opportunity-minded
• Refer to the time management matrix on the right. The two factors that define
an activity are urgent and important. Urgent means it requires immediate
attention. Importance has to do with results. If something is important, it
contributes to your mission, values, high priority goals
• Effective people stay out of Q3 and Q4 because, urgent or not, they aren’t
important. They also shrink Q1 down to size by spending more time in Q2.
• Delegate - either to time or to other people. If we delegate to time, we think
efficiency. If we delegate to other people, we think effectiveness.
ACTIVITIES
Crises; Pressing
problems
Deadline –driven
projects
ACTIVITIES:
Prevention, PC
Activities,
relationship,
opportunities,
planning,
recreation
ACTIVITIES
Interruptions,
some calls, mails,
reports,
meetings,
popular activities
ACTIVITIES
Trivia, busy work,
some mail,
phone calls, time
wasters, pleasant
activities
Urgent Not Urgent
ImportantNotImportant
1 2
3 4
The Time Management Matrix

7. PARADIGMS OF INTERDEPENDENCE
• Effective Interdependence can only be built on a foundation of true
independence. Private victory precedes Public victory.
• As we become independent – proactive, correct principle-centred, value
driven and able to organise and execute around the priorities in our life with
integrity – we can then choose to be interdependent – capable of building
rich, enduring, highly productive relationships with other people
• The Emotional Bank Account helps build relationships and effective
interdependence. The six major deposits that build the Emotional Bank
Account are:
1. Understanding the individual
2. Attending to the little things
3. Keeping Commitments
4. Clarifying expectations
5. Showing Personal Integrity
6. Apologising sincerely when you make a withdrawal

8. PUBLIC
VICTORY
Habit 4: THINK WIN/WIN
Principles of Interpersonal Leadership
• Win/Win is not a technique; it is total philosophy of human interaction. In fact
it is one of the six paradigms of interaction. Win/Win is a frame of mind and
heart that constantly seeks mutual benefit in all human interactions. Win/Win
means that agreements or solutions are mutually beneficial, mutually
satisfying.
• The alternative paradigms are Win/Lose, Lose/Win, Lose/Lose, Win, and
Win/Win or No Deal.
• Of these paradigms, the best choice depends on reality. The challenge is to
read that reality accurately and decide on the most effective alternative.
• The principle of Win/Win is fundamental to success in all our interactions and
it embraces five interdependent dimensions of life. It begins with character
and moves toward relationships, out of which flow agreements. It is nurtured
in an environment where structure and systems are based on Win/Win. And it
involves process; we cannot achieve Win/Win ends with Win/Lose or Lose/Win
means.

9. PUBLIC
VICTORY
Habit 5: SEEK FIRST TO UNDERSTAND,
THEN TO BE UNDERSTOOD
Principles of Empathic Communication
• “Seek first to understand” involves a very deep shift in paradigm. We typically
seek first to be understood. Most people do not listen with the intent to
understand; they listen with the intent to reply.
• Empathic listening means listening with the intent to understand, seeking first to
understand.
• Seek first to understand. Before the problem come up, before you try to evaluate
and prescribe, before you try to present your own ideas - seek to understand. It’s
a powerful habit of effective interdependence.
• Seek first to understand… then to be understood. Seeking to understand requires
consideration; seeking to be understood takes courage
• When you can present your ideas clearly, specifically, visually, and most
important, contextually – in the context of a deep understanding of their
paradigms and concerns – you significantly increase the credibility of your ideas.

10. PUBLIC
VICTORY
Habit 6: SYNERGIZE
Principles of Creative Cooperation
• Synergy is the essence of principle – centered leadership. It catalyses, unifies
and unleashes the greatest powers within people.
• Synergy means that the whole is greater than sum of its parts. It means that the
relationship which the parts have to each other is a part in and of itself. It is not
only a part, but the most catalytic, the most empowering, the most unifying and
the most exciting part.
• When you communicate synergistically, you are simply opening your mind and
heart and expressions to new possibilities, new alternatives , new options.
• Valuing the differences is the essence of synergy – the mental, the emotional,
the psychological differences between people. And the key to valuing those
differences is to realise that all people see the world, not as it is, but as they
are.
• Synergy works; it’s a correct principle. It is the crowning achievement of all the
previous habits. It is effectiveness in an interdependent reality – it is teamwork,
team building, the development of unity and creativity with other human beings

11. Physical
Exercise,
nutrition,
stress
management
Social/
Emotion
al
Service,
Empathy,
Synergy,
Intrinsic
SecuritySpiritual
Value
Clarification &
commitment,
study &
Meditation
Mental
Reading,
Visualizing,
Planning,
Writing
RENEWAL
Habit 7: SHARPEN THE SAW
Principles of Balanced Self-Renewal
• Taking time to sharpen the saw is the habit that makes all the others possible
• Sharpening the saw is preserving and enhancing the greatest asset you have –
you. It’s the balanced renewal of the four dimensions of your nature-
physical, spiritual, mental and social/emotional
• Balanced renewal is optimally synergetic. The things you do to sharpen the
saw in any one dimension have positive impact in other dimensions because
they are so highly interrelated. Your physical health affects your mental
health; your spiritual strength affects your social/emotional strength. As you
improve in one dimension, you increase your ability in other dimensions as
well
• The Seven Habits of Highly Effective People create optimum synergy among
these dimensions. Renewal in any dimension increases your ability to live at
least one of the Seven Habits. And although the habits are sequential,
improvement in one habit synergistically increases your ability to live the rest
• Renewal is the principle – and the process- that empowers us to move on an
upward spiral of growth and change of continuous improvement
Four dimensions of one’s nature

12. • The more proactive (Habit 1) you are, the more effectively you can
exercise personal leadership (Habit 2) and management (Habit 3) in your
life. The more effectively you manage your life (Habit 3), the more
Quadrant 2 renewing activities you can do.
• The more you seek to understand (Habit 5), the more effectively you can
go for synergetic Win/Win solutions ( Habits 4 and 6) .
• The more you improve in any of the habits that lead to independence
(Habits 1,2,3), the more effective you will be in interdependent situations
(Habits 4,5,6).
• And renewal (Habit 7) is the process of renewing all the habits
To conclude….
Thank you