Sunil Kumar Shekhar is seeking a position in hotel management. He has over 10 years of experience in food service operations and management. Currently, he is the General Manager of Five Rivers Food Courtzirakhpur Patiala highway Chandigarh. Previously, he has held positions such as Unit Manager, Food Court Manager, and Shift Manager. He has a Bachelor's degree in arts and a diploma in hotel management. His skills include budgeting, customer satisfaction, staff training, and ensuring compliance.
1. Sunil Kumar Shekhar
#shivalikVihar Naya Gao, Chandigarh - 160047
Phone No.: +91-8054187289
E-mail: suneelkg83@yahoo.co.in
Objective
To become a successful professional by the way of contribution and value addition for organization, not
individually, but by taking everyone along with me in the form of a team in the field of Hotel Management.
CURRENT JOB
Presently working as General Manager at Five Rivers Food Courtzirakhpur Patiala
highway Chandigarh.(from april2014-till date)
Worked as an “Unit Manager” in Nik Bakers (The ServicedFoodCourt) in Hotel Aroma
Complex Chandigarh.
(From march-2012- till Date)
• Ensuring facilities and equipments are maintained to their Standards.
• Ensure customer satisfaction, Profit maximization and total operational and Financial Responsibility.
• Control and analysis on an on-going basis, and ensuring the optimum performance of the following.
Controlling day to day operation by scheduling manpower,ordering food & supply
Sanitation, cleanliness & hygiene
• Implement on the job training sessions for Restaurant employees.
• Ensure outlet grooming and appearance standards are met.
• Establishment and maintaining effective employee relation.
• Preparing restaurant budget based on data available, forecasting and market survey.
Worked with Oceans hospitality & Allied service Pvt. Ltd. with Infosys
. As “ Food court ” Manager at “Infosys IT Park Chandigarh”
(From may-2011 to Jan.-2012) Area of Work:
Exposure in O.H.A.S:
(Administration)
Developing plans for maintenance and up-keep of the Company's facilities
Ensuring that all premises are in good condition.
Ensuring the ready availability of facilities to all divisions and functions.
Manage and leverage vendors/suppliers for cost-effective services.
Overall responsible for efficient and effective day to day operation 0f F&B services for
patients, attendant and staff.
Evaluate & recommend changes in food service operations to improve efficiency &
effectiveness of the operations.
Regulate procedures for receiving requests for the service & implementation of such
orders for highest degree of customer & staff satisfaction.
2. Recommend menu & issue direction for preparation of approved menu.
Customer satisfaction & grievance management.
Hiring & Training of Staff.
Controlling the expenditure according to the estimates and budgets.
Vendor development & management.
Follow the process improvement programs & carry on quality initiatives in the
department.
Preparing & ensuring timely reports & documentations.
Name of the Company: Bread & More By ‘quality group
Designation: Assist. Manager
Tenure in the company: July’10 – April’11
Area of Work:
Responsible for Overall operations in the cafe.
Making Budgets & achieving them.
Customer satisfaction & retention of client.
Hiring & Training of Staff.
Ensuring compliances & other statutory requirements.
Ensuring the outsourcing arrangements whenever required, negotiating with the
vendors, Issuing Bills to clients, Monitoring Debtors Realization.
Name of the Company: PALMA HILLS IN EGYPT
Designation: Supervisor
Tenure in the company: May’09 – June’10
Area of Work:
Working as a villa supervisor in Palma hills in Cairo from 16 may 2009 to
june2010 handling a strength of 20people.fast food café & indoor outdoor swimming polls.
Professional Achievement:
A special training programs in F&B and Engineering Dept. from 23 march 09 to 15 may
09 in TAJ SHIVA Hotel Yemen.
Six month industrial training in Tajo Sates Air Catering New Delhi From sep2005 to
feb2006.
.
Employment History:
Name of the Company Working with Bikanewala Foods Pvt Ltd at Max Hospital Saket New Delhi.
Designation Shift Manager
3. Period Feb’ 06 – Apr’09
Area of Work
Customer satisfaction & retention.
Responsible for the overall Food & Beverage operations
Conducting on the job training of the team members reporting to me..
Complaint handling and ensuring highest levels of guest satisfaction at all times
responsible for kitchen planning and man power management, cleanliness and hygiene.
Responsible for staff appraisals and there growth in the company.
Responsible for guest handling and adhering to much kind of guest’s query or complaints.
Inventory control and planning.
Responsible for the profitability of the stores
Professional Qualification
1 B.A from Himachal Pradesh University Shimla in year 2004.
2 Done Dploma in Hotel Management from Rama Institute of Hotel management Dehradun - 248001
(Uttaranchal).
Computer Skills
Elementary knowledge of SAP
MS-Office Applications.
Personal Details
Date of Birth : 12th April 1983
Marital Status : Married
Sex : Male
Father’s Name : Shri. Om Parkesh.
Languages : English, Hindi, and elementary knowledge of
Arbic.
Interests : Cooking, Traveling & Swimming.
Strength : Working for long hours.
Date :
Place : (Sunil KumarShekhar)