Mais conteúdo relacionado



  1.  Introduction   Definition Communication Cycle  Type of Communication
  2. Definition  The word “communication” has been derived from LATIN word “Communicare” .  “Communicare” means to share.  The sharing of information ,knowledge ,understanding ,and thoughts toother is called communication.
  3.  There are two parties required for Communication.  First party calls as “Sender” and second calls as “Receiver” .  Absence of these two parties communication can not take place.  It is termed effective only when the receiverreceive the message intended by the sender in the same perspective. otherwise, it is miscommunication.
  4. Communication Cycle
  5.  Sender first encode the message and send it.  Message goes through in well defined channel.  Message reaches to the receiver, they decodes the message and give pay attentionon its ,if receiverunderstand the message , then they give the feedback to the sender.  Feedback is nothing but it is reply the suitable answer to the sender.  Forevery moment it is not necessary that receiverwill understand the message.  This is happened due to presence of some noise and fault in channel.
  6. Effective Communication  Essential for effective communication  A common communication Environment  Co-operation between the sender and the receiver  Selection of an appropriate channel  Correctencoding and decoding of the message  Receipt of the desired response and feedback
  7. Noise  If response and desired answerdo not get back to the sender from the receiver , then communication has not been done.  This is because of presence of noise.  “Noise” is defined as any unplanned interference in the communication environment ,which causes hindrance in the transmission of the message.  Noise distorts interpretation ordecoding part of the communication process.
  8. Channel Noise  There are two types of “Noise” . Channel Noise Semantic Noise o o  Channel noise is any interference in the mechanism of the medium used to send a message.  Channel noise is developed externally. Example:- Noise in telephone lines , too high volume from loudspeaker etc.
  9. Semantic Noise  This type of error produced in the message itself.  It is developed internally .  It is generated due to faulty grammar , misspellings and incorrect punctuation . Example:- Sender interpret “Condescend” in positive manner but receiver interpret in negative manner.
  10. Typeof Communication  General Communication  Technical Communication  Extra personal Communication  Intra personal Communication  Interpersonal Communication  Mass Communication
  11. General Communication  It contains a general message.  Informal in style and approach.  No set pattern of communication.  Mostly oral  Notalways fora specific audience.  Doesn’t involve the use of technical vocabularyorgraphics, etc.
  12. Technical Communication  Itcontains a technical message.  Mostly formal  Follows a set pattern  Both oral and written  Always fora specific audience  Frequently involves jargon, graphics, etc.
  13. Extra personal Communication  Communication between human beings and non-human entities is called “Extra personal Communication” .  This form of communication requires perfect co-ordination and understanding between the sender and receiver . Example:- Communication between you and your pet dog.
  14. Intrapersonal Communication  This takes place within the individual.  Self-motivation , self-determination ,etc are take place in intrapersonal level. Example:- When you begin to “Feel hot” , the information is sent to the brain and you may decide to “turn on the cooler” , responding to instructions sent from the brain to the hand. -> In this case ,the relevantorgan is the sender, the electrochemical impulse is the message , and the brain is the receiver.
  15. Interpersonal Communication  Communication at this level refers to sharing of information among people.  Interpersonal communication differs from other forms of communication.  In that there are few participants involved.  The interactants are in close physical Proxemity toeach other .  There are many sansory channel used , and feedback is immediate.  Itcan be formal or informal.
  16. Mass Communication  This type of communication require a mediator to transmit information.  Mass media such as journals, books, newspapers, and television which mediate such communication.  This kind of message are for large audience.  Oral communication through mass media requires some equipment, such as microphone, amplifiers, etc.  For written form needs print orvisual media.
  17. Meaning of feedback Feedback as resource orientation The importance of feedback Barriers of feedback Conclusion     
  18.  Communication is the exchange and flow of information and ideas from one person to another. It involves a sender receiver. receiver transmitting an idea, information, or feeling to a Effective communication occurs only if the understands the exact information or idea that the sender intended to transmit. The even communication has a vicious cycle which continues  after sending message to the respondents. The audience or message as the respondents may or get the same intended the speaker intends to send. This cycle ends share their understandings and comments only when they to the speaker about what they have understood. This process is called feedback.
  19. process.  Feedback is audience‘s response, which enables you to evaluate the effectiveness of your message.  One is constantly communicating back to other thus, The return process is called feedback. And it plays a very important role in family communication network.  Feedback is the final step in the communication
  20. “If a communication source decodes the message that the encodes, if the message is put back to his system, we have feedback” When an individual communicates with himself , the message he encodes is fed back into his system by his decoding system.
  21. According to Hattie (2009) feedback is information provided by a teacher, peer, parent, book, one’s own experience, etc about aspects of one’s performance or understanding.  Feedback is a consequence of performance.  Feedback plays an important part in communication  because it tells both the source and the receiver, how their message are being interpreted. Feedback is essential in communication so as to know  whether the same terms recipient has understood the message in the as intended by the sender and whether he agrees to that message or not.
  22. Feedback also enables us to evaluate the effectiveness of our message.  It makes communication meaningful.  It is the end-result of an idea and makes communication a process. continuous  If our audience doesn’t understand what we mean, we can response and then refine the message accordingly. Giving our tell by the audience a an open  chance to provide feedback is crucial for maintaining communication climate. The speaker must create an environment that encourages feedback.  For example after explaining the job to the subordinated he must ask them whether they have understood it or not. He should ask questions like “Do you understand?”, “Do you have any doubts?” etc. At the same time he must allow his subordinated to express their views also. 
  23. Sometimes a feedback could be a non-verbal, smiles, sighs and other times, it is oral. It can also be written like replying to an e-mail, etc.
  25.  The concept of feedback is usually used to reflect a resource orientation, rather than a receiver orientation or a process orientation.  when we talk about the receiver’s response as feedback for the source, we are observing a communication situation from the point of view of the source.  ‘Free flow pattern of feedback’ has been found to be most effective in communicating messages to audience as compared with other levels of feedback on the basis of a knowledge and confidence score.
  26.  A limited answer pattern of feedback has been proved to be the second best way of disseminating information. Thus it can be concluded that gain in knowledge is  directly proportional to the amount of feedback. In other words, gain in  knowledge is the function the of feedback in of process communication.
  27. •Feedback makes communication meaningful. Feed back • It sustain the communication process Feed back • It tells communication is making sense or not. Feed back
  28. It helps to plan what next to be one or say. It complete the whole process of communication and makes it continuous. communication will be useless without feedback. It is a basis for measuring the effectiveness of communication. feedback paves way for new idea generation.
  29. Giving audience a chance to feedback is crucial for maintaining an open communication climate. Communic ation has produced the desired effect or not can be determine d by analyzing receiver ‘s feedback. If the audience has interpreted incorrectly there is chances to correct it. Proper feedback helps avoid misunderstandi ng. Feedback is integral part of communication.
  30. or you get inadequate feedback. these barriers so we can ask for clarification to both give and distance communication methods without the benefit of seeing business expand globally. of confidence that the other person may not want to convey.  There may be secular reasons why message are not understood  It is important that both senders and receivers understand get proper feedback.  Physical barriers often occur in business, necessitating long reaction, language and cultural barriers also are common as  Other barriers include distractions, stereotypes and even a lack
  31.  From the above information we can concluded that ‘ though the last but the most important key or principle to effective communication is to obtain feedback from the receiver.  Feedback feedback is is an essential part of learning. important, because it is like constructive criticism.  It helps us to see our strengths and weakness we may not know exist.