1. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Profile:
 Extensive Project Management, Change Management & Business Analysis experience
 Certified Scrum Master and Prince 2 Practitioner.
 Excellent ‘hands on’ knowledge of all aspects of the project lifecycle including requirements
gathering, development, implementation and delivery management.
 Extensive banking experience. Previous roles have included both Change Management and
Project Management. Former assignments include the Royal Bank of Scotland, the Rabobank
Group and the Bank of Tokyo-Mitsubishi. Banking related projects include SEPA payments,
telephony banking, anti-money laundering, and online customer identification & authentication.
 Highly experienced in engaging all levels of business stakeholder up to board level.
 Successful track record in managing multiple projects concurrently.
 Proven track record in project planning, estimating and budgeting, including projects in excess
of £1 million.
 Experienced in matrix management and managing offshore resources.
 MSc Graduate with Distinction.

2. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Employment History:
Sabbatical April 2014 to date.
(Property development)
Took a sabbatical to develop a couple of properties I owned in the North of England. As a result of
this time investment I recently sold one for £200K in excess of its original valuation.
Spargonet Consulting plc (contract) July 2013 – April 2014
Senior Business Analyst-UK Mail
Initially assigned by Spargonet to work at UK Mail as part of a team of BA’s for 5 weeks. At the end
of this period UK Mail advised that they no longer required the other BA’s but specifically asked to
retain me to spearhead a number of forthcoming projects.
The projects I was assigned to include the redesign and re-launch of the two primary websites for UK
Mail: ‘imail’ and ‘ipostparcels’. I also delivered the requirements for a number of new products and
services.
I worked closely with all major stakeholders, including UK Mail’s directors and their key clients.
A key skill I demonstrated was the ability to present to senior management potential commercial
benefits. I was also able to present the requirements in terms they could understand. This had
previously been considered to be a significant challenge.
I demonstrated a consistent track record of bringing all stakeholders on-board and achieving sign-off
in a far shorter timeframe than any other analyst at UK Mail. As a result I was asked to mentor the
other consultants on site.
Spargonet wished to extend my contract with UK Mail for a further 6 months but I declined. I had
greatly enjoyed working there but the role was based in Birmingham. . The role would therefore have
entailed continued hotel accommodation over an extended period. I also considered I might get more
financial benefit by devoting this time to develop and sell the property portfolio mentioned above.
Spargonet Consulting plc (permanent) Sept 2012 – June 2013
Project Manager – Trafigura and Network Rail
Assigned to Trafigura (Commodities Trading) to manage a Hedging project. The team consisted of 8
developers within a Java/Oracle environment.
Subsequently assigned to project manager the development of a suite of mobile applications for
Network Rail.
Both assignments were within an agile framework.

3. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Sabbatical – nursing Mother who has passed away Aug 2011- Aug 2012

4. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Royal Bank of Scotland Nov 2010- July 2011
Technical Project Manager
Contracted to manage the transformation of the telephony banking services for Natwest and Ulster
Bank to the same customer identification model used across the group for internet banking.
Responsibilities
Managing the project lifecycle including:
 Budget Management
 Project initiation
 Requirements gathering
& documentation
 System analysis and
design
 Management of offshore
resources
 Systems testing and
UAT
 Risk and issue
management
 Planning and managing
of production
implementations
Notable Events:
I took over a project viewed as being in crisis by the bank. Early milestones had been missed and as a
result the completion dates for Systems Testing and UAT were considered to be at risk. Succeeded in
implementing a combined testing by introducing Scrum methodologies and then working with both testing
teams to bring the project back on track. Commended by Group Change Management for my support;
“…my thanks for the role Stuart Redhead has performed in managing the technology element of the
combined testing delivery for ID&V. He was also invaluable support for Group Change Management
throughout. He has demonstrated great commitment and skill in getting us to a place where we will be
able to sign off testing on schedule.”

5. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Royal Bank of Scotland May 2010 - Sept 2010
Payments Business Change Manager
Contract to manage the group’s implementation and adoption of the 2010 changes to the EBA Rulebook
for SEPA Direct Debits.
Responsibilities:
Managing the project lifecycle including:
 Engaging and managing key
stakeholders.
 Chairing workgroups
 Requirements gathering and
documentation
 Ensuring project scope and
deliverables are adequately
documented and are
approved by all relevant
parties.
 Project planning
 Ensuring appropriate RBS
policy and standards are
used and that quality and
change management and
control mechanisms are built
into the project plan
 Project scoping
 Ensuring project delivered
on time and to budget
 Engaging and briefing
technology services
 Test case preparation
 Risk and issue management
 Maintaining a structured
change management
approach and methodology
 Project governance
 Preparing progress reports
 Planning and managing
production implementations
6 month break Sept 2009 - April 2010

6. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Ace Software Solutions Jan 2008 – Aug 2009
EMEA Project Manager
ACE Software Solutions is a global company that specialises in the development of software products
and solutions for the banking industry and corporate payments. Its products specialise in AML and
STP solutions.
Role in Company
Project Manager for European projects
Managing the whole project lifecycle including:
 Project initiation
 Requirements gathering and
documentation
 Solution development
 Solution installation
 Client testing and issue
management
 Managing the transition from
project to support
 Client relationship management
 Change management
Additional responsibilities included:
 Managing the UK support office
 Providing feedback to the
product research team
 Pre-sales support
 Managing an offshore
development team based in India
 Working in a matrix
environment
 Managing multiple clients and
projects concurrently
 Budget management
 Client billing
Clients:
 Aegon N.V.
 The Bank of Tokyo-Mitsubishi
UFJ Ltd.
 Credit Suisse
 FirstRand Bank
 Rabobank Groep ICT
 RBC Dexia InvestorServices
 Schroders
Key Projects:
 Managed the upgrade of ACE’s AML product to enable it to process ISO 20022 PACS.008
messages.
 Managed the full cycle from requirements gathering through to implementation of a combined
AML/STP solution for the Bank of Tokyo-Mitsubishi UFJ Ltd.
 Managed the full project lifecycle to develop a product for the STP processing of SEPA credit
transfers. (Provides automatic flow control between PAIN and PACS messages and interfacing
with the SWIFT Gateway).

7. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
 Project management of a SWIFT payments solution for Rabobank. Largest project ever
undertaken by ACE. Project’s goal is to replace the middleware layer in the group’s SWIFT
infrastructure and meet their business and IT requirements for the next 5 years. This involved
enhancing ACE’s SWIFT STP payments product to fulfil the bank’s requirements. The project
also required the design and configuration of a number of STP flows that integrate with back-
office applications and can process SWIFT MT and MX type messages along with EDIFACT
formatted data. Managed the project from Start Up and requirements gathering through to
completion of the first key project stage (delivery of upgraded product along with flows for
interfacing with FIN and FileAct along with receiving and processing Target2 directory). Project
successfully controlled to ensure delivery on time and to budget while accommodating a large
volume of change requests by client.

8. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
DoubleHelix (Financial Consultancy) June 2006 – October 2007
Department Head
DoubleHelix was a management consultancy that specialised in financial services. Its client base
included investment banks, asset managers and financial intermediaries. Left due to company going
into liquidation.
Role in Company
Head of Technology. My department was responsible for application development and software
consultancy services. Responsibilities included project management, account handling and team
leadership. Projects involved Front Office, Middle Office, Back Office and STP solutions
Responsibilities:
 Increasing revenue from existing
clients.
 Liaising with clients and all other
stakeholders to establish the business
case, stakeholder requirements and all
other project constraints.
 Team management
 Project budgeting and planning
 Requirements gathering
 Preparing project briefs
 Preparing all project quotations,
specifications and delivery schedules.
 Creating business proposals.
 Preparation of all other project
documentation.
 Managing multiple concurrent
projects.
 Management of global projects that
required working with stakeholders
both in the UK and USA.
 Change management.
 Ensuring that all projects were
delivered on time and to budget whilst
satisfying the business case and
fulfilling all other project constraints.
 Client invoicing.
 Team leadership.
 Developer sourcing and recruitment
on behalf of clients.
Key Projects & Notable Events
 Successfully introduced Scrum procedures to shorten the team’s delivery cycle and to enable a faster
response to client change requests.
 Successfully project managed the redesign and rebuild of a Java based energy trade capture
application for a global derivatives broker house to enable it to capture trades made in both the US
and European markets. This project involved working closely with both the client’s New York and
London offices to establish the user requirements and the management of the development team.
 Increased my department’s billings by over 50%.
 Derived the requirements and managed the upgrade of a client’s their confirmation matching
systems to conform to the European Federation of Energy Traders Electronic Counterparty
Matching standards.
 Project managed an integration project to Confirm Hub. (An STP counterparty matching standard
widely adopted in the US for energy trades).
 Created a new virtual technologies consultancy division for the company

9. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Kuda Technology Feb 2005 – June 2006
Business Owner
My primary activities were business analysis, project management and stakeholder management.
Gained experience of all aspects of business management including business planning, cash flow
forecasting, sales and marketing, bookkeeping, invoicing and P&L management.
Key Projects:
 Project: Referral Engine. Mission-critical server application that processes
approximately £20 million of business PA in real time. System comprises complex
rule-base and distribution algorithms. Application designed to be an extremely
robust and adaptable platform suitable for future Agile development.
Moneynet (Financial Services Portal) 2003 – Feb 2005
Application Development Manager
Moneynet is a financial portal and derives its income by generating leads to sell on to other financial
companies. It was one of my clients whilst at Inlumen (see below) and I was approached to work for
them after Inlumen’s closure.
Role in Company:
I was responsible for new product development and data integration with 3rd party APIs. This role
involved liaising with all stakeholders to establish the business case and user requirements and then to
derive the project specification.
Moneynet's success is largely based on its ability to respond swiftly to changes in competitor activity
and client requirements. I therefore applied Scrum based methodologies to manage the projects.
Key Projects & Notable Events:
 Project: Loan Wizard. A browser-based expert system able to help users shortlist
loan providers and products suitable to their financial circumstances. The system
comprises a rule base containing the selection criteria used by the different
providers. The application interacts dynamically with the applicant and is designed
to arrive at the final result-set by asking the minimum questions possible.
 Early versions of the Referral Engine. (The referral engine is covered in more detail
under ‘Kuda Technology’- see above). 3 versions of the application were built
whilst working directly for Moneynet in order to accommodate new commercial
goals for the company.
 Managed the migration of Moneynet’s web site to a new host.

10. Stuart Redhead MSc
22 Chapel House Street
London E14 3AS
Mobile: (07711) 416 058 Email: s.redhead@btinternet.com
Inlumen (Stock Market Data Portal) June 2000 – Oct 2002
European Technical Project Manager
Inlumen was a global organisation that specialised in the development of Internet applications for the
redistribution of news and stock market related data. It had offices in New York, Paris, London,
Jerusalem and Singapore. The company closed at the end of November 2002 after the sale of its assets
and technology to one of its competitors.
Role in Company:
My duties included managing the European web production department, technical sales support,
liaising with clients to establish project's technical requirements, devising the project architecture and
creating the project specification. He was also closely involved with new product development.
The role entailed significant change management and handling global projects with stakeholders based
across several continents. Many projects also required working with off shore resources.
Key Projects & Notable Events
 Sent to the New York headquarters to manage the development of a browser-based
application that enabled customers search for and select relevant articles from
Inlumen’s news-feeds and then publish these on their own web sites.
 Managed to fulfil single-handedly all Inlumen’s clients’ technical requirements
worldwide in the fortnight after the collapse of the World Trade Center. The
company’s New York office was very close to the site and was completely closed
off following the disaster. Inlumen’s CEO and the board of directors sent an email
to everyone in the company stating the company only pulled through this period
thanks to my efforts.
 Worked on solutions for leading global financial institutions, including Citibank,
Hoover’s Inc, Monte Paschi Banque and Swiss Re.
Previous 8 years spent in IT working through development, can be expanded if required.