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Cv stuart cook - july 11, 2019 rev 4

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I am innovative, a strategic thinker, driven, energetic Product Manager, Developer, plus Consultant able to think around corners to solve problems developed over 23 years.

My core skills are that:

• I understand the nexus between technology and business value because I have experience across the spectrum (support, analysis, development, implementation and operational improvement)
• I have deep technical expertise and knowledge
• I have extensive reference-able success stories from your work with customers, partners and a broad range of internal stakeholders

My key strengths include:

• Analytical
• Detailed focused
• Managing business partners
• Focal point between the business partner and company
• Understand customer problems
• Effectively communicate
• Suggest solutions that may not be related to enhancing the products

Over the last 11 years as a Product Manager, I have managed a number of products and components, including in-bound OEM offerings providing a reporting solution, web portals, moving a Data Center, moving business applications from one system to another, or feeding the discovered data into a CCMDB for change management. The offerings I manage support the operations space, enabling customers to discover their environment and the dependencies

I am the hub point between Sales, Customer, Development, and the Business, and I translate the market awareness and data to the business, providing the context and road-map for development to enhance and evolve the solutions.

As the focal point for the Business Partners, where the offering is either developed by the partner or is a sell-through, my job is to communicate the business and product requirements to the partner, engage the partner when needed to address customer needs or support opportunities.

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Cv stuart cook - july 11, 2019 rev 4

  1. 1. STUART V. COOK, MBCS +44-749-350-9821 stuart@itpais.co.uk http://www.linkedin.com/in/stuart-v-cook Member of the BCS, The Chartered Institute for IT Technical Product Management Strategic Planning Development Project Delivery Product Management and Development professional with strong background in design, development and delivery of end-to-end enterprise-class software solutions • Track record of utilizing product management methodologies and analytical skills to coordinate effectively with a wide range of sources across the business to achieve objectives • Extensive experience in the full software development lifecycle, delivery management, support, client engagement, competitive market analysis, pricing strategy, and operational process improvement CORE COMPETENCIES Technical Product Management and Software Development • Business Analysis • Market & Competitive Analysis • Team Leadership • Product Strategy Development • Relationship Management • Systems Integration • Solution Architecture • Requirements Analysis • Professional Services • SDLC • Project Management • Operations Support Systems and IT Service Management RELEVANT ACHIEVEMENTS As part of my strategic planning work, I supported Business Development in driving licensing IP for IBM Tivoli Application Dependency Discovery Manager (TADDM) through producing supportive collateral, analysis, and presented to the interested partner team resulting in selling the asset and enabling IBM to continue the development while making an annual saving of ~$1M in development expenses Working in collaboration with multiple external partners to deliver software projects, I provided technical guidance to the partners development team, driving resulting products back into IBM as OEM offerings which generating new revenue at a low development expense Acted as focal point and subject matter expert to the business and for business partners to help engage the right people when needed to support the Sales and Technical teams and helped Sales pitch for new opportunities, and provided after sale support to close trouble tickets Led a cross portfolio team in response to a Request for Proposal, providing direction for technical sales and sales architecture, to build out the IBM proposal which was presented to customer for consideration Provided content for TADDM corporate web site including building new content as needed, scripted and recorded new feature walk through video, enabling existing and new customers to gain insight and helped potential customer make informed choices Developed Sales enablement and Customer presentations to educate and demonstrate value benefits of solutions including highlighting the capabilities the solutions bring, empowering Sales to expand on existing customer footprints, and grow the customer base As part of the managed lifecycle for older releases, built out the business case for taking aged software versions and releases to End of Market and End of Support which helped to reduced support costs Led design thinking activity across product management, development, software architect and support to identify new ideas for evolving solutions to address the common problems the teams have identified, enabling solutions to compete in the market, and to support the strategic direction Developed requirements management process built on top of existing processes for TADDM, which could be leverage by peer teams, to improve how requirements are managed, and prioritised Developed business cases for new and updated solution releases into the market, delivering new capabilities through identified by supporting data, leveraging persuasion and negotiating, where necessary, to achieve a consensus across the business Page 1
  2. 2. As an IT Consultant I have: ― Successfully delivered new Netcool CNMS for an Australasian Wholesale Energy Provider with focus on integrating of legacy devices into the solution ― Deployed and configured ZenOSS as an in-house demo environment to support future sales opportunities ― Delivered Moogsoft Operation, Administration, and Implementation training to an International Sports Subscription TV provider, allowing the client to immediately progress the Moogsoft solution to production operation ― Delivered of Moogsoft AiOps solution for an International Sports Subscription TV provider by leveraging Ansible and a number of custom-developed integrations ― Successfully delivered a full Tivoli Netcool implementation to a New Zealand-based mobile telecommunications provider, and provided ongoing consulting and support to the operations team PROFESSIONAL DEVELOPMENT Pragmatic Marketing Level III Certified IBM Design Thinking Pragmatic Marketing: Practical Product Management Pragmatic Marketing: Requirements that Work Learning Tree Management Institute: Leading Virtual and Remote Teams IT Service Management Foundation (ITIL) Certified TECHNICAL SKILLS (ORDERED BY ACTIVE SKILLS) Netcool Suite, Zenoss, Splunk, Resolve, Microsoft Office, Microsoft Project, Ansible, JavaScript, SQL,DB2, Oracle, Shell Scripting, UNIX (on HP-UX, AIX, and Solaris), Linux, Windows , C, C++, HTML, Sybase, SQL Server, Sybase Client/Server, Oracle Pro C, Console Consolidation Server, VHLLAPI, HLLAPI, Motif, Xdesigner, OMT, Quattro Pro, CASE Tool - Ascent , CASE Tool - Select, SSADM V4, Assembly, Modula-2, Pascal, BASIC PROFESSIONAL EXPERIENCE I.T. Product & Integration Services Ltd., London, UK 2017 – Present Founder I set up a private I.T. Consultancy in 2017, through which I’ve been providing consultancy services to my clients delivering software deployment, configuration, and development leveraging various technologies. In addition, I also provide Product Management consultancy covering business analysis, competitive market analysis, and go-to-market strategies around pricing and positioning. IBM UK LTD., London, UK 2006 – 2017 Senior Product Manager / Offering Manager Oversee all aspects of product management and development with input throughout entire lifecycle from concept to final delivery. Define product requirements and functionality, gather customer requirements, and develop product road-maps in coordination with development personnel. Deliver presentations to cus- tomers, business partners, and at conferences. Coordinate on wide range of legal issues, including business partner (BP) contract input and review, patent review with legal counsel, and open source proposal sub- missions. Perform market and sales analysis of competitive products to support development and sales functions. MICROMUSE LTD., London, UK (subsequently acquired by IBM) 1996 – 2006 Senior Product Manager (2005 to 2006) - Senior Software Consultant (2002 to 2005) - Systems Architect (2000 to 2002) - Team Leader (2000) - Senior Software Engineer (1999) - Software Engineer (1998) EDUCATION Bachelor of Science in Computer Science (2.1 with honors) - Kingston University, UK Bachelor of Science in Electronics, Computing and Business (Foundation) - Kingston College, UK Page 2