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Strategic Management BUSM 3200

                   These Lecture Slides summarize the key points covered in the respective chapters in your
                   recommended text; these slides do NOT substitute, at all, the required reading of the assigned
                   chapter from the text. These slides also may contain additional supplementary material extracted
                   from other texts and sources outside your text book.


BUSM 3200- Strategic Management (Jan 2013) GDS                                                                        7-1
The focus of part 3:
                                                  strategy in action
        Criteria and techniques that can be used to
         evaluate possible strategic options.
        How strategies develop in organisations; the
         processes that may give rise to intended
         strategies or to emergent strategies.
        The way in which organisational structures and
         systems of control are important in organising for
         strategic success.
        The leadership and management of strategic
         change.
        Who strategists are and what they do in practice.
BUSM 3200- Strategic Management (Jan 2013) GDS                          7-2
Learning outcomes of Chapter 11
        Employ three success criteria for evaluating
         strategic options:
         – Suitability: whether a strategy addresses the key
         issues relating to the opportunities and constraints
         an organisation faces.
         – Acceptability: whether a strategy meets the
         expectations of stakeholders.
         – Feasibility: whether a strategy could work in
         practice.
        For each of these use a range of different
         techniques for evaluating strategic options, both
         financial and non-financial.
BUSM 3200- Strategic Management (Jan 2013) GDS                  7-3
The SAFe criteria




      Table 11.1     The SAFe criteria and techniques of evaluation

BUSM 3200- Strategic Management (Jan 2013) GDS                        7-4
Suitability
       Suitability is concerned with assessing which proposed
       strategies address the key opportunities & constraints
       an organisation faces, through an understanding of the
       strategic position of an organisation.
       It is concerned with the overall rationale of the strategy:
              Does it exploit the opportunities in the
       environment and avoid the threats?
              Does it capitalise on the organisation’s strengths
       and strategic capabilities and avoid or remedy the
          weaknesses?



BUSM 3200- Strategic Management (Jan 2013) GDS                       7-5
Importance of ‘linking back’
        The next few pages from 364 – 365 reminds us of
         the importance of linking back this chapter’s
         concept of suitability to all the important models
         and frameworks we have covered in external and
         internal analysis as well as the different strategic
         options
        Pay careful attention and read two tables – 11.1
         and 11.2
        You will begin to understand that the different
         models that we learnt help the planner evaluate
         the different strategic options

BUSM 3200- Strategic Management (Jan 2013) GDS                  7-6
Suitability of strategic options in
              Table 11.2
                        relation to strategic position (1)
                         Suitability of strategic options in relation to strategic position




                                   It is a important that you REVISIT the above tables to better
                                   understand the value of the different models and frameworks in
                                   helping the manager evaluate the different strategic options

BUSM 3200- Strategic Management (Jan 2013) GDS                                                      7-7
Suitability of strategic options in relation to
                         strategic position (2)
          Table 11.2     Suitability of strategic options in relation to strategic position (Continued)




                                   It is a important that you REVISIT the above tables to better
                                   understand the value of the different models and frameworks in
                                   helping the manager evaluate the different strategic options

BUSM 3200- Strategic Management (Jan 2013) GDS                                                            7-8
Some examples of suitability (1)




      Table 11.3     Some examples of suitability

BUSM 3200- Strategic Management (Jan 2013) GDS              7-9
Some examples of suitability (2)




      Table 11.3     Some examples of suitability (Continued)

BUSM 3200- Strategic Management (Jan 2013) GDS                  7-10
Suitability – screening techniques

         There are several useful techniques:
          Ranking.
          Using scenarios.
          Screening for competitive advantage.
          Decision trees.
          Life cycle analysis.


BUSM 3200- Strategic Management (Jan 2013) GDS             7-11
Ranking

        Evaluating the options based on
         rating and ranking the different
         options
        Strategic options are evaluated
         against specific criteria
        Scores and given and the best option
         is selected
        See Illustration 11.1 on page 366

BUSM 3200- Strategic Management (Jan 2013) GDS             7-12
Ranking the options




BUSM 3200- Strategic Management (Jan 2013) GDS                         7-13
Scenarios
        The strategy being evaluated can be screened by
         considering different possible outcomes in the
         future
        What if questions
        Best or worse case scenarios
        Scenarios were discussed in Chapter 2 (external
         analysis)
        See section 2.22 of that chapter and see
         Illustration 2.2
        Managers evaluate which options would work
         best under different environmental contexts
BUSM 3200- Strategic Management (Jan 2013) GDS               7-14
Screening for bases of competitive advantage

        Chapters 3 and 6: the likely bases of competitive
         advantage reside in the strategic capabilities of
         the company
        We screen the strategy in terms of the key
         strategic capabilities underpinning a proposed
         strategy
        Evaluate the capabilities in terms of their ability
         to deliver either
                     Cost leadership strategy
                     Differentiation strategy
        See Table 11.4

BUSM 3200- Strategic Management (Jan 2013) GDS                 7-15
Table 11.4




                                                       VRIN




BUSM 3200- Strategic Management (Jan 2013) GDS                7-16
Decision Trees

        Evaluate the outcomes in terms of
          Probabilities

          Expected returns

        See illustration 11.2 : strategic
         decision tree for a law firm




BUSM 3200- Strategic Management (Jan 2013) GDS                    7-17
Illustration 11.2




BUSM 3200- Strategic Management (Jan 2013) GDS                       7-18
Life cycle analysis
        Different strategies are deemed to be appropriate
         at different stages of the industry life cycle
        Matrix on table `11.15 has two dimensions
                     Industry maturity
                     Firm’s competitive position
        Purpose of the matrix is to determine the
         appropriateness of the strategies in relation to the
         two dimensions




BUSM 3200- Strategic Management (Jan 2013) GDS                         7-19
The life cycle/portfolio matrix




      Table 11.5 The industry life cycle/portfolio matrix Source: Arthur D. Little
BUSM 3200- Strategic Management (Jan 2013) GDS                                       7-20
Competitive position within an industry
          Competitive position within an industry can be:
           A dominant position which is rare in the private sector
            unless there is a quasi-monopoly position. In the public
            sector there can be a legalised monopoly status.
           A strong position where organisations can follow
            strategies of their own choice without too much concern
            for competition.
           A favourable position where no single competitor stands
            out, but leaders are better placed.
           A tenable position can be maintained by specialisation or
            focus.
           A weak position where competitors are too small to
            survive independently in the long run.

BUSM 3200- Strategic Management (Jan 2013) GDS                          7-21
Acceptability (1)

           Acceptability is concerned with
           whether the expected performance
           outcomes of a proposed strategy
           meet the expectations of
           stakeholders.



BUSM 3200- Strategic Management (Jan 2013) GDS                       7-22
Acceptability (2)

         There are three key aspects of
         acceptability - the ‘3 R’s’:
          Risk.
          Return.
          Reactions (of stakeholders).



BUSM 3200- Strategic Management (Jan 2013) GDS                       7-23
Risk

        Risk concerns the extent to which the
         outcomes of a strategy can be
         predicted.
        Risk can be assessed using:
          Sensitivity analysis.

          Financial ratios – e.g. gearing and
           liquidity.
          Break-even analysis.


BUSM 3200- Strategic Management (Jan 2013) GDS          7-24
Sensitivity analysis (illustration 11.3)




     Illustration 11.3 A



BUSM 3200- Strategic Management (Jan 2013) GDS             7-25
Sensitivity analysis (Continued)




Illustration 11.3 B


  BUSM 3200- Strategic                              7-26
Sensitivity analysis (Continued)




Illustration 11.3 C


                                                    7-27
  BUSM 3200- Strategic
Break even analysis




BUSM 3200- Strategic                         7-28
Return

         Returns are the financial benefits which
          stakeholders are expected to receive from a
          strategy.
         Different approaches to assessing return:
           Financial analysis.

           Shareholder value analysis.

           Cost–benefit analysis.

           Real options.



BUSM 3200- Strategic Management (Jan 2013) GDS            7-29
Financial analysis
        Three commonly used bases of financial analysis
         are

        1. Forecasting the return on capital employed
           (ROCE)
        2. Estimating the payback period
        3. Calculating the DCF

        See Figure 11.1



BUSM 3200- Strategic Management (Jan 2013) GDS                        7-30
Assessing profitability (1)




      Figure 11.1     Assessing profitability

BUSM 3200- Strategic Management (Jan 2013) GDS                      7-31
Assessing profitability (2)




      Figure 11.1     Assessing profitability (Continued)

BUSM 3200- Strategic Management (Jan 2013) GDS                      7-32
Assessing profitability (3)




      Figure 11.1     Assessing profitability (Continued)

BUSM 3200- Strategic Management (Jan 2013) GDS                      7-33
Shareholder value analysis (SVA)
        Assess which of the proposed strategies would
         increase or decrease shareholder value
        Shareholders are interested in the cash
         generating ability of the company
                     Ability to pay dividends
                     Reinvest funds for the future
        See Table 11.6
                     Total shareholder returns (TSR)
                     Economic value added (EVA)




BUSM 3200- Strategic Management (Jan 2013) GDS            7-34
Measures of shareholder value




      Table 11.6     Measures of shareholder value

BUSM 3200- Strategic Management (Jan 2013) GDS              7-35
Cost Benefit Analysis
        Going beyond just the tangible financial
         benefits
        Consider intangible benefits
        Important in public infrastructure projects
         like airport construction ,roads, etc
        See illustration 11.5 – sewerage
         construction project




BUSM 3200- Strategic Management (Jan 2013) GDS                       7-36
Illustration 11.5




BUSM 3200- Strategic Management (Jan 2013) GDS                       7-37
Real options
        When using methods such as DCF, it is assumed
         there is a degree of clarity of outcomes
        But in many projects the precise benefits of
         outcomes only become obvious as
         implementation proceeds
        New outcomes may emerge
        (recall from lecture 1) : concept of “emergent
         strategies”
                     New options are opened up after the implementation of a
                      particular project



BUSM 3200- Strategic Management (Jan 2013) GDS                                  7-38
Advantages of real options

         There are four main benefits:
            Bringing strategic and financial
             evaluation closer together.
            Valuing emerging options.

            Coping with uncertainty.

            Offsetting conservatism.


                                                        See page 381


BUSM 3200- Strategic Management (Jan 2013) GDS                         7-39
Real options evaluation (illustration 11.6)

                   New options and opportunities emerge after the implementation of the initial
                   project – investment in a brewery




     Illustration 11.6



BUSM 3200- Strategic Management (Jan 2013) GDS                                                    7-40
Reaction of stakeholders

    Stakeholder mapping and the power/interest
      matrix can be used to:
       understand the political context of strategies.

       understand the political agenda.

       gauge the likely reaction of stakeholders to
         specific strategies.
    • If key stakeholders find a strategy to be
      unacceptable then it is likely to fail


BUSM 3200- Strategic Management (Jan 2013) GDS                   7-41
Reaction of stakeholders
        Owners have financial expectations
        Regulators have decision making authority
        Employees and unions may resist
        The local community has specific concerns
         such as security of jobs and environment
        Customers could also object to a strategy




BUSM 3200- Strategic Management (Jan 2013) GDS                   7-42
Feasibility

         Feasibility is concerned with whether a
         strategy could work in practice i.e. whether an
         organisation has the capabilities to deliver a
         strategy
         Two key questions:
          Do the resources and competences
         currently exist to implement the strategy
         effectively?
          If not, can they be obtained?

BUSM 3200- Strategic Management (Jan 2013) GDS                 7-43
Financial feasibility

         Need to consider:
           The funding required.

           Cash flow analysis and forecasting.

           Financial strategies needed for

            the different ‘phases’ of the life
            cycle of a business.


BUSM 3200- Strategic Management (Jan 2013) GDS                           7-44
Financial strategy and the business life
                             cycle




      Table 11.7     Financial strategy and the business life cycle

BUSM 3200- Strategic Management (Jan 2013) GDS                        7-45
People and skills (1)

         Three questions arise:
         1. Do people in the organisation
            currently have the competences to
            deliver a proposed strategy?
         2. Are the systems to support those
            people fit for the strategy?
         3. If not, can the competences be
            obtained or developed?
BUSM 3200- Strategic Management (Jan 2013) GDS                           7-46
People and skills (2)

         Critical issues that need to be considered:
          Work organisation – will this need to change?

          Rewards – are the incentives appropriate?

          Relationships – will people interact differently?

          Training and development – are current
           systems appropriate?
          Staffing – are the levels and skills of the staff

           appropriate?

BUSM 3200- Strategic Management (Jan 2013) GDS                           7-47
Integrating resources
        The success of a strategy depends on the
         management of many resource areas, for
         example:
                     people,
                     finance,
                     physical resources,
                     information,
                     technology and
                     resources provided by suppliers and partners.
        It is essential to integrate resources – inside the
         organisation and in the wider value network.


BUSM 3200- Strategic Management (Jan 2013) GDS                        7-48
Evaluation criteria: Four Qualifications

         Read pages 386 and 389 carefully:
          Conflicting conclusions and the need for
           management judgement.
          Consistency between the different elements of a
           strategy is essential.
          The implementation and development of strategies

           might reveal unanticipated problems.
          Strategy development in practice – it isn’t always a

           logical or even rational process.


BUSM 3200- Strategic Management (Jan 2013) GDS                    7-49
Summary
        Proposed strategies may be evaluated using the three
          SAFe criteria:
         Suitability is concerned with assessing which
          proposed strategies address the key opportunities and
          constraints an organisation faces. It is about the
          rationale of a strategy.
         The acceptability of a strategy relates to three issues:
          the level of risk of a strategy, the expected return
          from a strategy and the likely reaction of
          stakeholders.
         Feasibility is concerned with whether an organisation
          has or can obtain the capabilities to deliver a strategy.

BUSM 3200- Strategic Management (Jan 2013) GDS                        7-50

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SM Lecture Seven - Strategy Evaluation

  • 1. Strategic Management BUSM 3200 These Lecture Slides summarize the key points covered in the respective chapters in your recommended text; these slides do NOT substitute, at all, the required reading of the assigned chapter from the text. These slides also may contain additional supplementary material extracted from other texts and sources outside your text book. BUSM 3200- Strategic Management (Jan 2013) GDS 7-1
  • 2. The focus of part 3: strategy in action Criteria and techniques that can be used to evaluate possible strategic options. How strategies develop in organisations; the processes that may give rise to intended strategies or to emergent strategies. The way in which organisational structures and systems of control are important in organising for strategic success. The leadership and management of strategic change. Who strategists are and what they do in practice. BUSM 3200- Strategic Management (Jan 2013) GDS 7-2
  • 3. Learning outcomes of Chapter 11 Employ three success criteria for evaluating strategic options: – Suitability: whether a strategy addresses the key issues relating to the opportunities and constraints an organisation faces. – Acceptability: whether a strategy meets the expectations of stakeholders. – Feasibility: whether a strategy could work in practice. For each of these use a range of different techniques for evaluating strategic options, both financial and non-financial. BUSM 3200- Strategic Management (Jan 2013) GDS 7-3
  • 4. The SAFe criteria Table 11.1 The SAFe criteria and techniques of evaluation BUSM 3200- Strategic Management (Jan 2013) GDS 7-4
  • 5. Suitability Suitability is concerned with assessing which proposed strategies address the key opportunities & constraints an organisation faces, through an understanding of the strategic position of an organisation. It is concerned with the overall rationale of the strategy:  Does it exploit the opportunities in the environment and avoid the threats?  Does it capitalise on the organisation’s strengths and strategic capabilities and avoid or remedy the weaknesses? BUSM 3200- Strategic Management (Jan 2013) GDS 7-5
  • 6. Importance of ‘linking back’ The next few pages from 364 – 365 reminds us of the importance of linking back this chapter’s concept of suitability to all the important models and frameworks we have covered in external and internal analysis as well as the different strategic options Pay careful attention and read two tables – 11.1 and 11.2 You will begin to understand that the different models that we learnt help the planner evaluate the different strategic options BUSM 3200- Strategic Management (Jan 2013) GDS 7-6
  • 7. Suitability of strategic options in Table 11.2 relation to strategic position (1) Suitability of strategic options in relation to strategic position It is a important that you REVISIT the above tables to better understand the value of the different models and frameworks in helping the manager evaluate the different strategic options BUSM 3200- Strategic Management (Jan 2013) GDS 7-7
  • 8. Suitability of strategic options in relation to strategic position (2) Table 11.2 Suitability of strategic options in relation to strategic position (Continued) It is a important that you REVISIT the above tables to better understand the value of the different models and frameworks in helping the manager evaluate the different strategic options BUSM 3200- Strategic Management (Jan 2013) GDS 7-8
  • 9. Some examples of suitability (1) Table 11.3 Some examples of suitability BUSM 3200- Strategic Management (Jan 2013) GDS 7-9
  • 10. Some examples of suitability (2) Table 11.3 Some examples of suitability (Continued) BUSM 3200- Strategic Management (Jan 2013) GDS 7-10
  • 11. Suitability – screening techniques There are several useful techniques:  Ranking.  Using scenarios.  Screening for competitive advantage.  Decision trees.  Life cycle analysis. BUSM 3200- Strategic Management (Jan 2013) GDS 7-11
  • 12. Ranking Evaluating the options based on rating and ranking the different options Strategic options are evaluated against specific criteria Scores and given and the best option is selected See Illustration 11.1 on page 366 BUSM 3200- Strategic Management (Jan 2013) GDS 7-12
  • 13. Ranking the options BUSM 3200- Strategic Management (Jan 2013) GDS 7-13
  • 14. Scenarios The strategy being evaluated can be screened by considering different possible outcomes in the future What if questions Best or worse case scenarios Scenarios were discussed in Chapter 2 (external analysis) See section 2.22 of that chapter and see Illustration 2.2 Managers evaluate which options would work best under different environmental contexts BUSM 3200- Strategic Management (Jan 2013) GDS 7-14
  • 15. Screening for bases of competitive advantage Chapters 3 and 6: the likely bases of competitive advantage reside in the strategic capabilities of the company We screen the strategy in terms of the key strategic capabilities underpinning a proposed strategy Evaluate the capabilities in terms of their ability to deliver either  Cost leadership strategy  Differentiation strategy See Table 11.4 BUSM 3200- Strategic Management (Jan 2013) GDS 7-15
  • 16. Table 11.4 VRIN BUSM 3200- Strategic Management (Jan 2013) GDS 7-16
  • 17. Decision Trees Evaluate the outcomes in terms of  Probabilities  Expected returns See illustration 11.2 : strategic decision tree for a law firm BUSM 3200- Strategic Management (Jan 2013) GDS 7-17
  • 18. Illustration 11.2 BUSM 3200- Strategic Management (Jan 2013) GDS 7-18
  • 19. Life cycle analysis Different strategies are deemed to be appropriate at different stages of the industry life cycle Matrix on table `11.15 has two dimensions  Industry maturity  Firm’s competitive position Purpose of the matrix is to determine the appropriateness of the strategies in relation to the two dimensions BUSM 3200- Strategic Management (Jan 2013) GDS 7-19
  • 20. The life cycle/portfolio matrix Table 11.5 The industry life cycle/portfolio matrix Source: Arthur D. Little BUSM 3200- Strategic Management (Jan 2013) GDS 7-20
  • 21. Competitive position within an industry Competitive position within an industry can be:  A dominant position which is rare in the private sector unless there is a quasi-monopoly position. In the public sector there can be a legalised monopoly status.  A strong position where organisations can follow strategies of their own choice without too much concern for competition.  A favourable position where no single competitor stands out, but leaders are better placed.  A tenable position can be maintained by specialisation or focus.  A weak position where competitors are too small to survive independently in the long run. BUSM 3200- Strategic Management (Jan 2013) GDS 7-21
  • 22. Acceptability (1) Acceptability is concerned with whether the expected performance outcomes of a proposed strategy meet the expectations of stakeholders. BUSM 3200- Strategic Management (Jan 2013) GDS 7-22
  • 23. Acceptability (2) There are three key aspects of acceptability - the ‘3 R’s’:  Risk.  Return.  Reactions (of stakeholders). BUSM 3200- Strategic Management (Jan 2013) GDS 7-23
  • 24. Risk Risk concerns the extent to which the outcomes of a strategy can be predicted. Risk can be assessed using:  Sensitivity analysis.  Financial ratios – e.g. gearing and liquidity.  Break-even analysis. BUSM 3200- Strategic Management (Jan 2013) GDS 7-24
  • 25. Sensitivity analysis (illustration 11.3) Illustration 11.3 A BUSM 3200- Strategic Management (Jan 2013) GDS 7-25
  • 26. Sensitivity analysis (Continued) Illustration 11.3 B BUSM 3200- Strategic 7-26
  • 27. Sensitivity analysis (Continued) Illustration 11.3 C 7-27 BUSM 3200- Strategic
  • 28. Break even analysis BUSM 3200- Strategic 7-28
  • 29. Return Returns are the financial benefits which stakeholders are expected to receive from a strategy. Different approaches to assessing return:  Financial analysis.  Shareholder value analysis.  Cost–benefit analysis.  Real options. BUSM 3200- Strategic Management (Jan 2013) GDS 7-29
  • 30. Financial analysis Three commonly used bases of financial analysis are 1. Forecasting the return on capital employed (ROCE) 2. Estimating the payback period 3. Calculating the DCF See Figure 11.1 BUSM 3200- Strategic Management (Jan 2013) GDS 7-30
  • 31. Assessing profitability (1) Figure 11.1 Assessing profitability BUSM 3200- Strategic Management (Jan 2013) GDS 7-31
  • 32. Assessing profitability (2) Figure 11.1 Assessing profitability (Continued) BUSM 3200- Strategic Management (Jan 2013) GDS 7-32
  • 33. Assessing profitability (3) Figure 11.1 Assessing profitability (Continued) BUSM 3200- Strategic Management (Jan 2013) GDS 7-33
  • 34. Shareholder value analysis (SVA) Assess which of the proposed strategies would increase or decrease shareholder value Shareholders are interested in the cash generating ability of the company  Ability to pay dividends  Reinvest funds for the future See Table 11.6  Total shareholder returns (TSR)  Economic value added (EVA) BUSM 3200- Strategic Management (Jan 2013) GDS 7-34
  • 35. Measures of shareholder value Table 11.6 Measures of shareholder value BUSM 3200- Strategic Management (Jan 2013) GDS 7-35
  • 36. Cost Benefit Analysis Going beyond just the tangible financial benefits Consider intangible benefits Important in public infrastructure projects like airport construction ,roads, etc See illustration 11.5 – sewerage construction project BUSM 3200- Strategic Management (Jan 2013) GDS 7-36
  • 37. Illustration 11.5 BUSM 3200- Strategic Management (Jan 2013) GDS 7-37
  • 38. Real options When using methods such as DCF, it is assumed there is a degree of clarity of outcomes But in many projects the precise benefits of outcomes only become obvious as implementation proceeds New outcomes may emerge (recall from lecture 1) : concept of “emergent strategies”  New options are opened up after the implementation of a particular project BUSM 3200- Strategic Management (Jan 2013) GDS 7-38
  • 39. Advantages of real options There are four main benefits:  Bringing strategic and financial evaluation closer together.  Valuing emerging options.  Coping with uncertainty.  Offsetting conservatism. See page 381 BUSM 3200- Strategic Management (Jan 2013) GDS 7-39
  • 40. Real options evaluation (illustration 11.6) New options and opportunities emerge after the implementation of the initial project – investment in a brewery Illustration 11.6 BUSM 3200- Strategic Management (Jan 2013) GDS 7-40
  • 41. Reaction of stakeholders Stakeholder mapping and the power/interest matrix can be used to:  understand the political context of strategies.  understand the political agenda.  gauge the likely reaction of stakeholders to specific strategies. • If key stakeholders find a strategy to be unacceptable then it is likely to fail BUSM 3200- Strategic Management (Jan 2013) GDS 7-41
  • 42. Reaction of stakeholders Owners have financial expectations Regulators have decision making authority Employees and unions may resist The local community has specific concerns such as security of jobs and environment Customers could also object to a strategy BUSM 3200- Strategic Management (Jan 2013) GDS 7-42
  • 43. Feasibility Feasibility is concerned with whether a strategy could work in practice i.e. whether an organisation has the capabilities to deliver a strategy Two key questions:  Do the resources and competences currently exist to implement the strategy effectively?  If not, can they be obtained? BUSM 3200- Strategic Management (Jan 2013) GDS 7-43
  • 44. Financial feasibility Need to consider:  The funding required.  Cash flow analysis and forecasting.  Financial strategies needed for the different ‘phases’ of the life cycle of a business. BUSM 3200- Strategic Management (Jan 2013) GDS 7-44
  • 45. Financial strategy and the business life cycle Table 11.7 Financial strategy and the business life cycle BUSM 3200- Strategic Management (Jan 2013) GDS 7-45
  • 46. People and skills (1) Three questions arise: 1. Do people in the organisation currently have the competences to deliver a proposed strategy? 2. Are the systems to support those people fit for the strategy? 3. If not, can the competences be obtained or developed? BUSM 3200- Strategic Management (Jan 2013) GDS 7-46
  • 47. People and skills (2) Critical issues that need to be considered:  Work organisation – will this need to change?  Rewards – are the incentives appropriate?  Relationships – will people interact differently?  Training and development – are current systems appropriate?  Staffing – are the levels and skills of the staff appropriate? BUSM 3200- Strategic Management (Jan 2013) GDS 7-47
  • 48. Integrating resources The success of a strategy depends on the management of many resource areas, for example:  people,  finance,  physical resources,  information,  technology and  resources provided by suppliers and partners. It is essential to integrate resources – inside the organisation and in the wider value network. BUSM 3200- Strategic Management (Jan 2013) GDS 7-48
  • 49. Evaluation criteria: Four Qualifications Read pages 386 and 389 carefully:  Conflicting conclusions and the need for management judgement.  Consistency between the different elements of a strategy is essential.  The implementation and development of strategies might reveal unanticipated problems.  Strategy development in practice – it isn’t always a logical or even rational process. BUSM 3200- Strategic Management (Jan 2013) GDS 7-49
  • 50. Summary Proposed strategies may be evaluated using the three SAFe criteria:  Suitability is concerned with assessing which proposed strategies address the key opportunities and constraints an organisation faces. It is about the rationale of a strategy.  The acceptability of a strategy relates to three issues: the level of risk of a strategy, the expected return from a strategy and the likely reaction of stakeholders.  Feasibility is concerned with whether an organisation has or can obtain the capabilities to deliver a strategy. BUSM 3200- Strategic Management (Jan 2013) GDS 7-50