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SUPERVISOR SAFETY TRAINING What it Takes to Inspire Your People to Work Safe Steve Wise – June 2010 / 2011

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SUPERVISOR SAFETY TRAINING <ul><li>Keeping your People safe at work is a never ending process – and one that can easily consume most of your time. </li></ul><ul><li>As Safety Leaders – it must be our daily mission to ensure that our People complete what we ask of them – without mishap or incident. </li></ul><ul><li>This presentation is being offered to give Supervisors from various Industries – ideas or guidance in carrying out their mission...of Keeping Their People Safe. </li></ul>

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SUPERVISOR SAFETY TRAINING <ul><li>What a Safety Leader / Supervisor is to Me </li></ul><ul><li>Supervisor Safety Challenges </li></ul><ul><li>My Safety Offerings to Supervisors </li></ul><ul><li>My Safety History / Background </li></ul>

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What a Safety Leader is to Me? <ul><li>A SAFETY LEADER – </li></ul><ul><ul><li>Is the ONE RESPONSIBLE for the safety of his / her work group and the safe performance and execution of work group operations. </li></ul></ul><ul><ul><li>ACTS ON all safety Issues that are raised – ensures their completion – and communicates their status to their people. </li></ul></ul><ul><ul><li>CONDUCTS SAFETY TRAINING that is needed and applicable to a work group – that includes involvement and safety takeaways. </li></ul></ul>

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What a Safety Leader is to Me? <ul><li>A SAFETY LEADER – </li></ul><ul><ul><li>COMMUNICATES SAFETY INFORMATION in various forms not only to their work group, but up the chain of command as well. </li></ul></ul><ul><ul><li>ENCOURAGES and EXPECTS his / her people to be part of the company safety process and takes action to involve them in it. </li></ul></ul><ul><ul><li>KNOWS HOW safety requirements and performance fit into the organizations business strategy and relates such to his / her people. </li></ul></ul>

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What a Supervisor is to Me? Leader Communicator Planner Administrator Well Organized Coach Disciplinarian Time Manager Co-Worker Counselor Employee Change Agent Safety Champion Flexible / Adaptable Learner / Teacher

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Supervisor Safety Challenges Supervisors can face various and many Safety Challenges including – <ul><li>People Issues : sub-par performance, relationships, attitude, injury prone, discipline, new / transferred employees, etc. </li></ul><ul><li>Conflicting Priorities : production vs. safety, using defective equipment to complete a task, management single focus, etc. </li></ul><ul><li>Communication Break downs: mis-understandings, unclear directions, language barriers, outdated procedures, etc. </li></ul><ul><li>Managing Time : deadlines, schedule changes, manpower differences, production vs. administrative functions, etc. </li></ul>

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Supervisor Safety Challenges Supervisors can face various and many Safety Challenges including – <ul><li>Tool & Equipment Issues : T&E inspections, lack of the right / proper T&E, improper maintenance, breakdowns / downtime, lacking of proper training to use, etc. </li></ul><ul><li>Work Environment : poor housekeeping, union vs. management differences, stress from possible layoffs, off shift differences, hazardous working conditions, etc. </li></ul><ul><li>Training Issues : lack of supervisory training, limited time for training, outdated training methods, providing safety takeaways, etc. </li></ul><ul><li>Work Group Involvement : lack of employee safety involvement / interest, being part of the process, promoting active participation, etc. </li></ul>

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Supervisor Safety Challenges Supervisors can face various and many Safety Challenges including – <ul><li>Compliance Issues : internal and external safety requirements, how they differ and are similar, what actions are needed to attain, etc. </li></ul><ul><li>Sharing Respo nsibility: encouraging work group employees that safety is their responsibility too and that they should watch out for the safety of their co-workers. </li></ul><ul><li>Safety Time : knowing what time the organization affords to safety, and maximizing it to provide the most safety impact to work group. </li></ul><ul><li>Accident Investigation : knowing how to conduct that properly identifies the root cause and taking actions to prevent its reoccurrence. </li></ul>

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What are ways in which You the Safety Leader can keep your People Safe? Supervisor Safety Training

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My Safety Offerings for Supervisors Supervisor – Safety Actions <ul><li>Your People’s Safety must be your top priority. </li></ul><ul><li>Start each Shift with a Safety Message. </li></ul><ul><li>Act on all Safety Concerns raised to you – and as quickly as you can. </li></ul><ul><li>Make sure to follow-up on outstanding safety concerns. </li></ul><ul><li>Ensure that Safety Rules are understood and followed by all. </li></ul>

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My Safety Offerings for Supervisors Supervisor – Safety Actions <ul><li>Always have your “ Safety Eyes ” on. </li></ul><ul><li>When you see a Safety concern, infraction, hazard – deal with it right away. </li></ul><ul><li>Promote good housekeeping – it should be done daily – and by all members of your work group. </li></ul><ul><li>“ Walk Your Safety Talk” – make sure that your actions match the words that you say. </li></ul><ul><li>Listen to your People – often times they are the best to know. </li></ul>

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My Safety Offerings for Supervisors Supervisor – Safety Actions <ul><li>Encourage your People to report their Near Misses. </li></ul><ul><ul><li>Such are great live and learn examples – that can result in action to prevent their reoccurrence – and an actual injury from happening. </li></ul></ul><ul><ul><li>Employees should never be disciplined for reporting a Near Miss. </li></ul></ul><ul><li>Ensure that Workplace Inspections (i.e., Vehicle, Equipment Logs) are completed daily and acted on when non-conformances are identified. </li></ul><ul><li>Encourage your People to have a Safety Voice. </li></ul>

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My Safety Offerings for Supervisors Supervisor – When You Witness an Unsafe Act <ul><li>Stop the action right away. </li></ul><ul><li>NEVER LOOK THE OTHER WAY! </li></ul><ul><li>Ask them if they know and understand how to perform the operation safely. </li></ul><ul><li>If not, explain it to them or have another Co-Worker that knows how – show them how to perform it safely. </li></ul><ul><li>Ask them if there is anything that is preventing them from following the procedure safely. </li></ul><ul><li>Act on any issue from this discussion that needs to be addressed. </li></ul>

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My Safety Offerings for Supervisors Supervisor – Actions to Involve Your Employees in Safety <ul><li>Rotate the responsibility for reviewing your organizational Safety Bulletins / Briefings / Communications – with your People. </li></ul><ul><li>Assign someone to select a Safety Rule from your organizations Safety Handbook to read and discuss it with your Work Group. </li></ul><ul><li>Review Safety Accidents or Incidents that have occurred in or outside your work group / organization. </li></ul><ul><ul><li>Have your People come up with recommendations on why it happened and how it could have been prevented. </li></ul></ul>

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My Safety Offerings for Supervisors Supervisor – Actions to Involve Your Employees in Safety <ul><li>Openly discuss Employee Safety Concerns that have been raised – and advise your People of their status and actions taken / to be taken – to address them. </li></ul><ul><li>Conduct Workplace Safety Audits on a frequent basis, using your Safety Reps to identify non-conformances in both operations and plant facilities – and see to it that they are corrected timely. </li></ul><ul><li>When approached by your People regarding a Safety Concern or Problem – ask them how they would recommend to solve it. </li></ul>

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My Safety Offerings for Supervisors Supervisor – Actions to Involve Your Employees in Safety <ul><li>Get back to your People on their Safety Concerns. </li></ul><ul><ul><li>One of the worst actions for a Supervisor – is to listen to their Employees Safety Concerns or Issues – and then do nothing about them. </li></ul></ul><ul><ul><li>A second action that can impede a Supervisors Efforts to Improve Safety – is not getting back to their People on what actions have been taken to address their Safety issues and concerns. </li></ul></ul><ul><ul><li>If you as a Supervisor take such action to address them – then communicate what actions were taken to Your People. </li></ul></ul><ul><ul><li>Such will show Your People that you care about them and Their Safety. </li></ul></ul>

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My Safety Offerings to Supervisors Supervisor - Safety Postings <ul><li>The posting of a simple Safety Picture in your workplace – can send a strong Safety Message. </li></ul><ul><li>Pictures of Safety Incidents including Injuries – not only get your People ’ s attention – but can be used to get them thinking – “ Could it happen to Them? ” </li></ul><ul><li>The use of such Safety Pictures will have to be tailored to your work environment – </li></ul><ul><ul><li>Heavy Manufacturing Plant – My experience is that the use of very dramatic and graphic pictures, especially those pertaining to similar operations that are performed – work the best. </li></ul></ul><ul><ul><li>Office Environment – The above pictures will not work, nor are they suitable for such a working environment. </li></ul></ul><ul><li>Such Pictures can be used in Safety Meetings – simply by displaying it and asking your People what actions could have been taken to avoid such incidents – or avoid getting injured from. </li></ul>

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Safety Pictures & Their Message <ul><li>A SAFETY PICTURE CAN BE WORTH 1,000 WORDS </li></ul><ul><li>What does this Picture tell us? </li></ul><ul><li>How can you use this Picture to Help your People work Safe? </li></ul>

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OH SHIX! – Lessons to be Learned from the proceeding Picture <ul><li>Inspect your Tools & Equipment daily. </li></ul><ul><li>Do not use T&E that are found to be unsafe and in poor condition. </li></ul><ul><li>Be prepared for the unexpected. </li></ul><ul><li>Don ’ t take chances / risks / shortcuts. </li></ul><ul><li>Make sure that you wear the appropriate PPE – Personal Protective Equipment for the job that you are performing. </li></ul><ul><li>Always expect your T&E to fail – and position your body accordingly. </li></ul><ul><li>Always follow the Safety Rules that pertain to the task at hand. </li></ul>

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If you conduct Safety Training – Your goal should be to ensure that your People take something away that they can use and benefit from – either in their Workplace or at Home Safety Training

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My Safety Offerings for Supervisors Supervisor – Safety Training <ul><li>Make sure that you know and understand the Safety Topic prior to conducting / presenting. </li></ul><ul><li>Encourage and expect 2-way communication when conducting Work Group Safety Training. </li></ul><ul><li>Get your People involved! </li></ul><ul><li>Frequently use Visual Aides to communicate your Safety Message. Used correctly, it is a great Safety Training Tool. </li></ul><ul><li>Train your People in Safety Topics that apply directly to what they do and what they need to know in order to perform their job safely. </li></ul>

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My Safety Offerings for Supervisors Supervisor – Safety Training <ul><li>Recognize Safety Performance – both Individually and as a Team. </li></ul><ul><li>Supplement your Safety Training with outside Safety Experts – such as local Vendors, Fire Department, Safety Instructors, etc. </li></ul><ul><li>Use your most experienced People as a Safety Leader and Teacher…Use their Knowledge! </li></ul><ul><li>CONDUCT SAFETY TRAINING.....WITH A PASSION! </li></ul>

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My Safety Offerings to Supervisors Supervisor – Safety Communications <ul><li>Walk your Safety Talk – Your People must see you do what you say. </li></ul><ul><li>How you communicate with your People regarding Safety – will determine the type of Safety Message your People hear and how well they accept it. </li></ul><ul><li>If you promise one of your People that you will look into their Safety Concern – then do so & timely. </li></ul><ul><li>Be a frequent Safety Voice – talk about Safety often and tell your People how they can benefit from it. </li></ul><ul><li>Talk about Safety from your Heart – and mean it! </li></ul>

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My Safety History <ul><li>Safety Leader of both Repair Division and HQ Office. </li></ul><ul><li>Taught many Safety Topics including – Pinch Point Safety, LOTO, PPE, Ergonomics, Welding and Electrical Safety, and Accident Investigation. </li></ul><ul><li>Conducted numerous Accident Investigations attaining the goal of finding Root Cause(s) and prevented any reoccurrence. </li></ul><ul><li>Established working Safety relationships with Supervisors, Union Safety Reps, and Workers – and including them as part of the Company Safety Process. </li></ul><ul><li>Produced many Job Hazard Analysis in conjunction with Workforce – to identify and control all applicable job hazards. </li></ul><ul><li>Extensive experience in complying with California Environmental Rules & Regulations, and their impact on the workforce. </li></ul>

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Questions or Comments? <ul><li>I hope that this Safety </li></ul><ul><li>Presentation has helped </li></ul><ul><li>You in some way to – </li></ul><ul><li>KEEP YOUR PEOPLE SAFE! </li></ul><ul><li>steve.wise@ttx.com </li></ul>