1. C L O U D S E R V I C E S
a world
of difference...

2. MANAGED
NETWORKING
WELCOME
Imtechsphere Cloud Services means cost-effective, reliable world-class
cloud service provision under the umbrella of a comprehensive service level
agreement, so you can be sure your IT resources are working to capacity,
and fulfilling the needs of your organisation. Regular fixed payment terms
means your business will know your IT costs in advance, enabling smooth
cash flow with no nasty surprises. Performance, statistics and productivity
can be monitored, assessed and managed through monthly meetings to
maximise service levels, promote improvements and guarantee satisfaction
throughout the term of the agreement.
Our customers measure our success by the performance of our people
in the support of their systems. We seek the best people in the industry
to maintain mutually rewarding long-term relationships, passing on
recommendations for best practice, service improvements and cost
reduction opportunities.
Access to world-class capabilities
Free up resources for other purposes
You can focus on core business activities
Gain access to leading technology
Major reliability and availability benefits
Keep users as productive as possible
Decrease environmental and logistics issues
Enable a flexible approach to increasing performance
A single point of contact for service issues and trouble-shooting
Maximise confidence in your security
Our track record is based on the successful management of large and
small IT projects across most industries, leading to high levels of customer
satisfaction, and reinforcing our credentials.
Our reputation, technical ability, research and
development skills, presales excellence and
commercial acumen mean that you can be
confident that your project is successful.
References, case studies and referrals all
go to build a compelling reason to engage
Imtechsphere Cloud Services, for further
information email:
imtechsphere@imtechict.co.uk
Imtechsphere Cloud Services offers a Server Monitoring and
Management service for guaranteed 24x7 operations. Our technical
and operational engineers are always on hand to ensure full server
productivity. If any hardware problems occur, then our Service
Operations Centre provides proactive, expert technical responses
and vendor management of calls to the manufacturer or customer’s
preferred maintainer as and when required. We cover all administrative
and operational tasks to ensure services continue running at optimal
levels as well as identifying and reporting
faults and owning the process for
problems management. Our online Service
Desk portal allows customers to track
and raise calls in addition to telephoning
the Service Desk directly for immediate or
urgent assistance.
Imtechsphere Cloud System Management
delivers pro-active Monitoring and
Management of servers to allow customers
to focus on core business activities. Regularly
generated, accurate and tangible system
performance information allows businesses to
plan for the future demands of IT, benefit from
newer technologies and respond to requests
for improved productivity and availability.
Imtechsphere Cloud Services provides comprehensive migration
planning and implementation support, real-time systems monitoring
and full in-life support for UK and Global network infrastructures.
We have developed strong and trusted partnerships with the world’s
best of breed network operators and service providers - this ensures
Imtechsphere Cloud Services can provide the most efficient and cost
effective ‘carrier class’ network services in over 200 countries.
Imtechsphere Cloud Services operate a 24x7x365 Service Operations
Centre, run by highly experienced support teams who possess
both the depth and breadth of multiple
IT disciplines that co-exist within today’s
mission critical client ICT environments.
When building and supporting robust and
optimised networking infrastructures, we
can provide comprehensive planning for
Business Continuity & Disaster Recovery
platforms, Application stacks, Network
technologies and Server infrastructures.
Imtechsphere Cloud Managed Networking
design, implement and support mission-
critical network infrastructures. Our
Managed and Professional Services teams
work alongside clients to design, build and
manage the optimum networking platform
to support the ever-growing demands of
corporate ICT communities.
SYSTEMS
MANAGEMENTC L O U D S E R V I C E S
a world
of difference...

3. IaaS
MANAGED
ENDPOINT
MANAGED
SECURITY
Imtechsphere Cloud Business Continuity Services combines its extensive
skills and knowledge to deliver a best of breed Business Continuity
service (Disaster Recovery (DR), High Availability (HA) & Continuous
Data Protection (CDP)) to ensure that our clients’ data, systems and
applications are always available and protected from planned and
unplanned downtime.
Imtechsphere’s Managed Business Continuity Service offers
comprehensive levels of support,
controllable fixed costs for a defined
period and provides service reliability,
availability and support. Imtechsphere
Cloud Services provides a broad suite of
proactive event-driven managed business
continuity services which reduce risks
and improve availability while keeping
operational expenses manageable.
Business Continuity requires planning,
investment and suitably scheduled
testing to ensure a working process. How
much depends on the specific needs of
your business. The important question
to ask is how long could your business
cope without its core business systems,
applications and data being available?
At Imtech, we understand that the classic security defence model of
defending the ‘trusted’ internal network from the ‘enemy’ outside does
not work in the modern world. Its vulnerability extends to any number of
sources – friendly (mobile and remote workers, business partners, clients)
and malicious (viruses, hackers, corporate espionage and sabotage).
Imtechsphere Cloud Services Managed Security services confidently
secure varied and complex environments, such as local campus and
virtualised infrastructures. Imtech Managed Security includes market
proven solutions for Unified Threat Management (UTM) and DDoS
(Distributed Denial of Service) Mitigation.
When coupled with our in-depth infrastructure
and architectural knowledge, Imtech can
design, deliver and manage a robust and
affordable end-to-end security policy for
your business that delivers greater protection
than ever - and all without the additional
management overhead or performance
bottlenecks.
Organisations understand that security is
a key factor in maintaining the integrity
of their intellectual property, ensuring
that data and communications are
protected and maintained to acceptable
levels. Effective security management
requires a detailed understanding of the
threat landscape.
Imtechsphere Cloud Managed Endpoint Services can help keep
your endpoints secure, healthy, compliant and running at optimum
performance. We achieve this in a new and more elegant way by
combining endpoint management and security into a single solution
that enables teams to see and manage physical and virtual assets. We
only recommend the most effective and affordable solutions, which
is why we underpin our managed endpoint service with Gartner’s
leading client management tools to ensure we run all your endpoints
with maximum security, compliance and
efficiency.
In a world where traditional IT models are
changing rapidly, it is becoming ever more
important to stay ahead of the curve and
ensure that organisations remain in control
of their IT assets and data. Imtechsphere
Cloud Services’s Managed Endpoint Service
allows for just that.
Endpoint management is a complex
and difficult job; how do you effectively
manage and secure thousands of
distributed desktops, laptops, tablets,
virtual & physical servers, smart phones,
all with different operating systems and
access policy requirements?
Imtechsphere Cloud IaaS Services has a long and established history
in the IBM infrastructure space. Being an IBM Business Partner and
an Elite Juniper Networks partner for over a decade; Imtechsphere
Cloud Services has earned its solid reputation through the delivery
and management of multiple and highly complex infrastructure and
networking projects.
Imtechsphere’s Cloud Service is an extension of the company’s
holistic skill set so clients can now benefit from rapid innovation
and infrastructure savings from a fully
inclusive flexible, agile, efficient and secure
infrastructure; all managed and maintained
by a highly accredited and experienced
partner. Imtechsphere Cloud Services’s data
centres are underpinned by world-class
technology providers including IBM, Juniper
Networks and VMWare, with a choice of
operating systems (system i, Linux and AIX
on Power, Linux and Windows on X86
Organisations are under increasing
pressure to become more agile, to
operate with more efficiency and react
more dynamically in order to deliver IT
projects faster and more cheaply. With
these pressures, it is easy to see why
many companies are considering the
adoption of Cloud services.
MANAGED
BUSINESS
CONTINUITY

4. C L O U D S E R V I C E S
a world of difference...
www.imtechICT.co.uk
Imtech ICT
Basingstoke
Viables 3
Jays Close
Basingstoke
RG22 4BS
United Kingdom
T: +44 (0)1256 312 350
F: +44 (0)1256 312 377
enquiries@imtechict.co.uk
Imtech ICT
Chessington
Oakcroft Business Centre
Oakcroft Road
Chessington
Surrey
KT9 1RH
United Kingdom
T: +44 (0)20 8391 4080
F: +44 (0)20 8391 4081
enquiries@imtechict.co.uk
Imtech ICT
Altrincham
Alexander House
Atlantic Street
Altrincham
Cheshire
WA14 5EW
United Kingdom
T: +44 (0)161 926 1777
F: +44 (0)161 926 1778
enquiries@imtechict.co.uk