3. by
http://dailycrowdsource.com
NASA’s Center of Excellence
for Collaborative Innovation
http://www.nasa.gov/coeci
The Center of Excellence for Collaborative Innovation (CoECI) was officially
launched in November of 2011 at the request of the White House Office
NASA Headquarters
Marshall Space
Flight Center
Langley Research
Center
Ames
Research
Center
Armstrong Flight
Research Center
Johnson Space
Center Stennis
Space
Center
Kennedy Space
Center
Goddard Space
Flight Center
Glenn
Research
Center
U.S.
Federal
Agencies
of Science & Technology Policy (OSTP).
CoECI works across all
of NASA and with other
federal agencies to
infuse crowdsourcing
methods as a set of
available tools to
create innovative,
efficient, and optimal
solutions to real
world problems.
7. by
http://dailycrowdsource.com
Bringing the Workforce Onboard
The Challenge
http://www.nasa.gov/coeci
Credit: Telstra's Social Media Marketing
Low Awareness &
Understanding of
Crowdsourcing
Creative Commons License
Organizational or
Cultural Change
is HARD
The Dilbert Effect:
Perception that Open
Innovation is just the
latest buzz wordCreative Commons License
Ego: “WE are
creative &
innovative.
That’s why
you hired us”!
Creative Commons License
Perceived Threat to Jobs
8. by
http://dailycrowdsource.com
http://oasishr.com/dtt-measuring-
return-investment-diversity-inclusion/
Return on
Investment
Build Your Case
Benchmarking, pilots, case
studies - others or yours.
Bringing the Workforce Onboard
Educating, Convincing, Selling, Infusing
http://www.nasa.gov/coeci
Task: Convince your organization that using crowd-based challenges to solve problems
and enhance their projects really does work and teach them how to use it.
Show Demonstrated Results
http://hdwallpapersfit.com/wp-
content/uploads/2015/03/molecule-
wallpapers.jpg
Scientific/
Technical
Gains
https://www.jisc.ac.uk/blog/no-need-
for-angst-over-analytics-09-may-2013
Public
Engagement
Partnerships
9. by
http://dailycrowdsource.com
Work your way down
(middle managers)
Bringing the Workforce Onboard
Infusing Crowdsourcing - Hit Every Level
http://www.nasa.gov/coeci
Make It Easy to Use
Build a facilitator group that
knows the subject and actively
works to lower barriers.
Infusion Strategy
https://commons.wikimedia.org/wiki/File:Konference_phone_meeting.jpg
Workshops
Show how crowdsourcing can be applied to their projects
(help projects decompose their problems…)
Develop Challenge Proposals in Real Time
Follow Up
Get Buy-In at the Top
Creative Commons License
10. by
http://dailycrowdsource.com
Wikimedia: Hansueli Krapf
Crowdsourcing is
NOT just for the big
problems.
Bringing the Workforce Onboard
Communicating When to Use Crowdsourcing
http://www.nasa.gov/coeci
For solving problems that are not
progressing with internal efforts.
Pixabay: Nagel, Nägel,
Hämmern, Werkzeug,
Don’t Make
Crowdsourcing your
Hammer.
It is NOT a good fit for
every problem.
Research &
Development
Organizations
Operations
Organizations
VS.
Recognize Team Characteristics
https://www.flickr.com/photos/iavi_flickr/
10193364234
For accessing expertise or skills that are
not available internally because they are
either non-existent or over-capacity/busy.
12. by
http://dailycrowdsource.com
Execution Lessons Learned
Include the Implementers/Integrators/Users
http://www.nasa.gov/coeci
Those ultimately responsible for integrating, deploying or using the final solution MUST be
included in the challenge/task definition and execution.
Research &
Development
Operations
https://www.flickr.com/photos/iavi_flickr/10193364234Credit: www.h2fc-fair.com
U.S. Navy photo by Mass Communication Specialist 3rd Class Ronald A. Dallatorre
Systems
Engineering &
Integration
IT Department
13. by
http://dailycrowdsource.com
Execution Lessons Learned
Invest in the Challenge Definition Up Front
http://www.nasa.gov/coeci
Beware of rushing to get the challenge launched before it is fully defined.
Complete Set of Supporting
Data or Models
Well Defined Goals
and Requirements
All
Stakeholders
Identified
and Engaged
Clear
Evaluation/Judging
Criteria
In-House Cost
Estimate for
Comparison
14. by
http://dailycrowdsource.com
Execution Lessons Learned
Be Ready for Judgment Day
http://www.nasa.gov/coeci
Selecting the best solution can take some preparation/work.
Clear
Evaluation/Judging
Criteria makes
Everything Easier
Use
Vendor/Community
Filtering if Available
Right Size Your Judging Panel
Be Prepared
for Multiple
Winners
http://davecskatingphoto.com/photos_
2010_olympics_dance.html
Watch for
Biased Judges
Warren G. Harding
16. by
http://dailycrowdsource.com
Dealing with Success and Failure
Success for the Challenge Owner
http://www.nasa.gov/coeci
When a crowdsourcing challenge succeeds…
The common reaction is to feature the challenge
winner
BUT, also recognize the challenge owner for even
doing a challenge and making a difference towards
solving their problem.
The goal is not necessarily a single successful challenge,
but for the challenge owner to become a repeat challenge
owner and one who promotes challenges for you.
Photo by: Charles LeBlanc
17. by
http://dailycrowdsource.com
Dealing with Success and Failure
Benefits of Failure
http://www.nasa.gov/coeci
Again, ensure the challenge owner gets positive recognition
for efforts to try and solve the problem.
Photo by: Charles LeBlanc
Added benefit if vendor is “pay for performance” (no
award paid if no solution)
Better understanding of the problem
and possible leads from
submissions.
Knowledge that a worldwide search did not
yield an existing solution or anyone better to
solve the problem.
http://www.aupairclearinghouse.com/blog
When a crowdsourcing challenge fails to find a solution, recognize the benefit.
19. by
http://dailycrowdsource.com
Conclusions
Overcoming Organizational Resistance
http://www.nasa.gov/coeci
Bring the Workforce Onboard
Communicate, Communicate, Communicate
Wikimedia:Communicate_Osl
o_inside_building.jpg
Success and Failure Can Both Be Beneficial
The ultimate goal is use of crowdsourcing as a commonly used tool
your organization’s toolkit.
http://www.logikalprojects.co.uk/failing-plan-planning-fail/
Execute with the End In Mind
Include those that will have to use or implement the solution.
Editor's Notes
Advice for an amazing presentation:
When you add new slides, you have 9 layout options to chose from
I encourage you to use approx. 3 “Section Header’s” within your presentation (Break your topic into approx 3 main parts)
Suggested Slide Flow:
‘Title” slide
‘Section Header’
Any of the remaining 7 ‘Content’ slides. As many as you need.
‘Section Header’
Any of the remaining 7 ‘Content’ slides. As many as you need.
‘Section Header’
Any of the remaining 7 ‘Content’ slides. As many as you need.
Additional sections
Conclusion
I encourage you to use mostly images/imagery in your slides. Use text & bullets sparingly.
I suggest you do not “read your slides from stage.” Let them augment what you’re saying verbally.
When you return your PowerPoint, the Daily Crowdsource team will polish them off with our world famous slide polishing skills – all designed to make you look as amazing as you already are, and more!
(We’ll show you a final revision just in case)
Any questions, please ask – We’re here for you!
Show your organization that using crowd-based challenges to solve problems and enhance their projects really does work when you know how and when to use it.(4-6 slides)
But what to pitch… build your snowball (start with other’s results)
Show Demonstrated Results (on things that matter):
• Return on Investment (Astro Email, Handrail?, Robonaut CAD, ISS FIT. tracker.) <make sure you do full cost so they don’t poke holes in it>
• Non-Quantifiable Return (Asteroid Data Hunter - amateur astronomers.
• Scientific Gains (Quakefinder, PDS-Cassini
• Partnerships - Inter-cranial Pressure
• Public Engagement - double edged sword (just be careful that people don’t just do fluff for PR that never actually penetrates the technical workforce (your tech guys will see it as a PR stunt and not believe it).
How and When to Use it: (2-3 slides)
• Not just the big stuff… can be applied at any level … opens up many more opportunities to try before you buy in….
• Recognize the needs of an Ops & Deployment oriented and and R&D oriented org…. Barriers in the way those groups think
◦ Does not mean they can’t think out of the box, and collaboratively, they just need permission.
• Internal Tryouts - If you have an internal crowd, try out on them first.
But what to pitch… build your snowball (start with other’s results)
Benchmarking, pilots, …. Need to incentivize them…make sure they measure… ROI… help build your case.
Show Demonstrated Results (on things that matter):
Return on Investment <make sure you do full cost so they don’t poke holes in it>
Non-Quantifiable Return
Scientific Gains
Partnerships
Public Engagement - double edged sword (just be careful that people don’t just do fluff for PR that never actually penetrates the technical workforce (your tech guys will see it as a PR stunt and not believe it).
Make it easy – Build a facilitator group that knows the subject and actively works to lower barriers.
Crowdsourcing is NOT just the big problems
can be applied at any level …
- opens up many more opportunities to try before you buy in….
Make sure that your challenge owners have what it takes actually implement the solutions they get from crowd-based challenges. (1-2 slides)
•
Make sure whoever you convince to use a challenge to get a solution involves/owns the groups that will need to deploy the solution and actively involve them…. otherwise it will sit on a shelf.
Show project leads that solving their problems using crowd-based challenges still makes them and their team the hero. (1-2 slides)
• Make them own the problem.. not just their solution.
• Feature their success from using challenges (not just the winner of the challenge) and recognize their smarts for even doing a challenge and making a difference for the problem