Stephen Kramer has over 18 years of experience in project management and network engineering roles in the telecommunications industry. He has managed multi-million dollar infrastructure projects across the US, including central office installations, cell site builds, and wireless network migrations to 3G, 4G, and LTE technologies. Kramer has strong technical skills in Microsoft Office, Unix/Linux, networking protocols, and project management applications. He is proficient in quality assurance processes and software development project management.

1. Stephen Kramer
1103 Augustin Dr. Princeton TX, 75407 Cell: (972) 838-3255 Email:
stevekramer67@yahoo.com
TECHNICAL SKILLS
Title Associations – Senior Project Manager – Senior Network Engineer/Program Manager with
Quality Assurance Testing and Central Office and Cell Site Installation experience - As a Senior Project
Manager I lead, managed and also was the resident SME as I was able to achieve a Senior Network
Engineer title along with being a Senior Project Manager - efficient with Microsoft products (excel, word,
power point). I project managed many different areas within the organization including QA Testing and
Network engineering, design, provisioning, communications, Software development and testing. I have
been in the Telecom industry for 18 years and proudly accomplished several different positions including
Senior Project Manager, Senior Network Engineer, National Installation Manager /Architect where I
Project Managed and worked on site all over the U.S. including but not limited to switch offices, COs,
MTSOs, POPs, Collocations, Cell Sites, data centers and many more, managing and performing as a
Project Manager my entire career but also dug in and learned the jobs that I project managed at the
same time. I then used my experience from Project Managing Networks (Multi-Million Dollar Central
Office equipment installations) to transition to internal network engineering and Project Managing circuit
designs, provisioning, backhaul requirements from T1s all the way up to OC192s. I then applied my
network engineering experience to achieve a Senior Network Project Management role where I was the
lead Project Manager over the entire Midwest, Northeast and Southwest regions for one of the largest
service providers launches for 3G, 4G, LTE, and WIFI networks from receiving initial design packages to
integration/migration. My responsibilities as a Senior Project Manager was to be the subject matter expert
and assure quality assurance while project managing Network Engineers running teams from 5 to 50
people at a time for new or existing migrations, integrations, expansions, service upgrades on some of
the largest sites and venues which included but not limited to the Indianapolis 500, College Bowl Games,
Democratic National convention, Dallas Super Bowl and many more. Most projects were agile projects
and had an internal scrum team which I would attend and in some instances help present. I also
Project/Program Managed new propriety software for one of the largest service providers where I was
the Senior Program/Project Manager and the SME over the engineering software portion where it
automated Circuit Design and improved Provisioning for the entire Radio Access Network department.
Project/Program managed end to end processes for the RAN department starting with assisting Technical
writers to create the business requirements, working and coordinating with developers and end to end
testing finishing with User Acceptance Testing and customer sign offs in an Agile environment.
Working Platforms: Unix/Linux, Windows NT/XP, DOS, and Microsoft Office.
Telecom Networks and Protocols: TDM, GSM, UMTS, LTE, EOS, all types of Backhaul/Transport, SS7,
SIGTRAN, EOMW, WIFI, many of DAS, Small cell, Direct Connect, Metro projects.
Applications: HP ALM, Rally, Granite (Lead engineer), Granite Works, Canopi, Remedy, Netscope,
TIRKS, Cramer, VFO, Oracle SQL, AS400, HP ALM etc.
EXPERIENCE
Frontier Communications – Infovision September 2015 – Contract ended, April 1, 2016 (Frontier
acquisition of Verizon Property.
Senior QA Project Manager – (Frontier VZ3 Contract), 2221 lakeside Blvd. Bldg. C, Richardson,
Texas 75082
 Project Managed in the QA testing department for the DPI Plant team for Frontier
Networks. Responsibilities were to assist in converting properties that Frontier newly
acquired, (CA, TX and FL), involving creating requirements, mapping, migrating and testing
of all products and services that Verizon supplied over to Frontiers network.
 Project Managed and assisted in creating test cases in HP ALM and help design test steps
and the queries to be able to execute the test needed to confirm the data and code that

2. was written for converting inside plant, HSI equipment, (DSLAMS), Internet Service
Provider information, Service Area Master Records, line cards, terminals, cable pairs,
Subscriber Provisioning information, Plant Control Tables including Value Maps, COE and
HOE comparisons, E911 tables and S/O comparisons/data integrity.
 Attended team and management review meetings and reported on code management and
testing of all converted data using AS400 (IBM iSeries), DPI TFS Billing System, Oracle /
SQL, HP ALM, SIMPL, M6, Sterling and TRIAD.
 Used Analytics to look for patterns in discrepancies and tested multiple layers of data to
find and track issues by managing opened defects with HP ALM and reported to DPI Plant
Manager.
 Project Managed, reported on and created DB2 table queries with SQL from the AS/400
command line, understanding of a customer ‘assembled facility’ and of plant inventory,
from an inventoried commodity perspective, read/interpret data mapping documentation
with AS/400 based application menus and navigation. Understand queries in SQL to
generate initial data sets to interact with data mappers to test and manage the overall
mapping process and or failure/success. Created management reports for testing on the
mapping of telephone numbers, and npa-nxx administration along with DPI Plant
conversion and ATT Plant experience in the telecom industry and with specific systems
related to plant systems, service orders and provisioning.
Steve Kramer - Princeton, Texas 2014-September 2015
Senior Project Manager and Private network consultant
 Assisted in small business communications and media expansions Project managing
upgrades and new installs.
 Project Managed and coordinated efforts to analyze system performances and to provide
customer information on upgrades and new technologies to keep small business up to date
and to stay competitive and be able to manage growth.
 Managed all vendors from ordering materials, installations and equipment upgrades in Data
centers to system testing and turn up and managed employee training for system
debugging and maintenance.
Axcent Networks, Plano, Texas, 2004 to June 2014
Senior Project and Program Manager and Senior Network Engineer
 As a Project Manager I used my skills as a Senior Network Engineer for managing AT&T
Ethernet circuit design of the mobility Radio Access Network (RAN) and Long Term
Evolution (LTE) transport network supporting 3G and 4G wireless Technologies for AT&T.
 Managed and reported on every phase of major carrier expansions, new builds and
upgrades. Managed internal teams of engineers from designing and provisioning different
Layers to project managing and assisting the external group of installers, field techs,
testers and implementation/integration engineers.
 Managed different departments from Interpreting engineering design plans which include
IP addressing requirements for Ethernet backhaul and path diversity for Ethernet to the cell
site migrations for Alcatel-Lucent, Cisco and Ericsson Node B and Enode B equipment.
Transport utilization for SIADs, MSNs, and ETTC Ethernet backhaul for AT&T’s network.
 Hosted management review and status update meetings. Worked with scrum team to
manage and introduce new and existing defects and the severities.
 Project Managed and was the Lead Granite Design backhaul requirements for Ethernet to
Cell site, Intra MSN, Inter MSN, Microwave, Sonet, EMUX, RNC rehomes. Created manual
CIQ for Alcatel-Lucent, Ericsson and Cisco.

3.  Collaborated and pulled together interdepartmental teams (Capacity Management, Order
Issuance, PCO, and MPC) to ensure cell site legacy ATM migrated to IP and to bring to light
any Major or Critical issues while also reporting to all parties involved and upper
management.
 Managed bandwidth utilization of FFA assignments for all types of for Intra MSN, Inter MSN
and all types of T1 orders for anything from DS3 assignments to OC192 rings.
 Managed provisioning teams to ensure ASR submission per company policies along with
change and move orders. Managed and reported on all ASRs from FOC to completion.
 Lead Project manager for VP of network access analyze internal billing records and
compare to vendors internal billing records. Reported on and determined action needed to
achieve ultimate cost savings either by submission of disconnects on unused circuits or if
circuits could be repurposed. Project Managed initiative to change UNI circuits from
electrical to optical per new contractual agreement between customer and circuit
vendors/providers for 4G and LTE migrations and integrations.
 Project managed and was the CPDO RAN lead for new software development (ticketing and
work order system – CANOPI along with other applications). Hosted daily issue and change
order conference calls. Performed CPDO testing, worked with technical writers, software
developers and customer management to build new software systems. Maintained issues
logs, change order tickets, Customer Service Reports and held weekly/daily status
meetings with upper management with several agile projects.
Ace – Construction and Technology, Boston, Cape Cod, Martha’s Vineyard, Nantucket Island and
Houston - 2003-2004
Project Management Services - Owner
 Project Managed AT&T and T-Mobile Central office and cell site installations and acted as a
general “get it done company” regardless of the situation especially in time constraints.
 Managed in hiring or finding companies and vendors to handle many internal projects, for
example installing water proof boxes at cell sites or Central Office employee data centers
needing additional computers and monitors to be able to improve testing, monitoring
networks and manage service tickets or escalations.
 Managed and selected vendors, installers and provisioners to Configure and connect the
user equipment (Transcoders, Base station controllers and cell site nodes along with
maintenance and DLAM upgrades) and managed DC power technicians to install or
upgrade power equipment using BDFBs and or PBDs.
 Managed and obtained city/county permits and contacted leas owners for cell site
upgrades, changes or moves and assisted in managing vendors for cell site outages while
working with internal employees who provided a 24 hour emergency outage service.
 Hosted customer review meetings to provide updates and determine defect severities and
or equipment malfunctions.
Nokia Networks, National, 2001-2003 (Contract)
National Installation Project Manager – Quality Assurance Project Manager
 Installed/Managed andQualityAudited National Central Office Installationsonall Nokia
equipmentforT-MobileandAT&T
 Nokia equipment installed was MSC, BSC, TCS, indoor metro cells and Media Gateway.
 Created MOPS and was main customer contact nationwide, updated MTSO floor plans with
new installs. Hosted weekly updates to customer and managed all change request.
 Quality Auditing and correlated customer complaints with network performance to resolve
service impacting condition.
 Project managed testand turn up on new installs.
Fujistu, Plano, Texas, 1998-2001 (Contract)

4. Installation and Quality Audit Engineer
 Central Office installations and quality audit manager. Created MOPs and modified floor plans with
MTSO architect.
 Installed Fujitsu equipment by Telcordia standards, running and terminating DC Power cable,
BNC/DS3 connections and terminating copper lines.
 Performed Quality Audits on CO installations and held meetings with lead installers and management
to always learn and improve equipment and cable installations.
 Asbestos drilling certified and assisted in new development of fiber optic nodes.
 Troubleshoot technical issues and manage internal escalations.
Awards____________________________________________________________
Outstanding Achievement – Frontier Communications
Employee of the Year – AT&T - contracted and awarded by Axcent Networks
Employee of the 3rd quarter – AT&T - contracted and awarded by Axcent Networks
Employee of the 4th quarter - AT&T - contracted and awarded by Axcent Networks
Outstanding Achievement – IT Software development - AT&T - contracted and awarded by Axcent
Networks
Manager of the year - Nokia - contracted and awarded by Prostaff
Outstanding Recognition of Quality – Nokia – contracted and awarded by Prostaff
EDUCATION
High School Diploma, Princeton Texas 74507.
Collin County Community College – North Texas Locations - (non-degree) – areas of study, business
management and project management.
Richland College – Dallas Texas – Telecommunication certificate.
ISO Certified twice in my career – First time at Fujitsu in 1998 and second time at Axcent Networks in
2013. Also Asbestos drilling certified in 1998 at Fujitsu