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Division of Facilities
Construction and Management
Legislative Review 2014

www.dfcm.utah.gov

Infrastructure & General Government
Appropriations Subcommittee
OUR MISSION:

To provide professional services to assist State entities in meeting
their facility needs for the benefit of the public.
The Division of Facilities Construction and Management
(DFCM) is the building manager for all State owned facilities
and is responsible for:
• All Aspects of Construction and Maintenance of State
Buildings
• Assisting the Utah State Building Board in Developing its
Recommendations for Capital Development Projects and
Allocating Capital Improvement Funds
• Overseeing all Non-Higher Education and Non-Judicial
Branch Leases
• Controlling the Allocation of State Owned Space
OUR STRENGTH IN NUMBERS

•
•
•
•

DFCM OVERSEES:
Number of Buildings:
Value of Buildings/Infrastructure:
Total Square Feet:
Total Agencies/Institutions:

3,000+
$10.1 Billion
51 million
29
GOALS
Our goals include providing the highest quality service and
management together with best value solutions for our clients.
Long Range Plans:

•
•
•
•

Preservation of State Assets
Addressing Infrastructure Needs
Space Utilization
Master Planning State Assets

To accomplish this we are leveraging expertise with our
dedicated, professional and hardworking employees in all aspects
of the construction and maintenance field.
OUR VALUES
•
•
•
•

LEADERSHIP
TEAM BUILDING
COMMUNICATION
FACILITATION
Leadership
• Leadership focuses the efforts of a group of people toward a
common goal and enables them to work as a team.
• Leadership is the ability to get things done through others.
• Respect and trust are the key elements of effective
leadership.
• Leadership is the ability to communicate the vision and to
motivate and inspire participants to achieve high
performance.
Team Building
Team building is the process of
helping a group of individuals,
bound by a common sense of
purpose, to work interdependently
with each other, the leader,
external stakeholders, and
the organization.

The result of good leadership and
good team building is teamwork.
Communication
Communication is the single major reason for success or failure.
Effective communication within the project team and between the
project manager, team members, and all external stakeholders
is essential.

Openness in communication is a gateway to teamwork and high
performance. It improves relationships among team members
and creates mutual trust.
Facilitation
Facilitation means a process of intervention in the working
environment to increase productivity and efficiency of the team and to
prevent project failure.
• Aims to ensure success in project delivery
• Should result in forming a well trained and experienced team
committed to the implementation of the approved
recommendations

Facilitation provides a teamwork improvement mechanism that
constitutes attitudes, performances, abilities, cultural patterns and
results of the team.
Customer Service
Providing the highest quality service is the direct
result of our commitment to leadership, team
building, communication, and facilitation.

We are committed to deliver the best value
solutions for our clients.
Total number of employees: 161
Total number of full time employees: 161
DFCM MANAGEMENT TEAM
•
•
•
•
•

Joshua Haines, Director, DFCM
Bruce Whittington, Assistant Director
Jim Russell, Construction Program Manager
Darrell Hunting, Construction Field Manager
Jake Jacobson, Facilities Program Manager
SERVICES AND FUNCTIONS
•
•
•
•
•

Construction Management
Facilities Management
Real Estate Services
State Building Energy Efficiency Program
Building Code Services
CONSTRUCTION MANAGEMENT

The Construction Management section is responsible for
constructing and improving state facilities after buildings are
approved and funded by the Utah State Legislature.
Staff size: 23 FTE’s:
1 Program Manager
17 Project Managers
5 Support Staff Employees (Construction Contracts, VBS &
Performance Ratings, Document Management, Admin Support)
DFCM Construction Metric Data
YEAR

NON-STATE
FUNDED

STATE
FUNDED

TOTAL

FY 2006

175,351,598

214,300,300

389,651,898

FY 2007

49,522,754

383,654,300

433,177,054

FY 2008

194,601,249

283,285,300

477,886,549

FY 2009

180,111,913

314,249,200

494,361,113

FY 2010

193,956,724

96,334,500

290,291,224

FY 2011

219,715,720

252,796,511

472,512,231

FY 2012

178,369,288

159,964,600

338,333,888

FY 2013

349,810,483

101,939,100

451,749,583

AVERAGE

409,449,608

• The average Capital Improvements project is $300,000
• The average Capital Development project is $25 million
• The 17 Project Managers average 35 projects each
CONSTRUCTION MANAGEMENT
•
•
•
•
•
•
•
•
•

Architectural programming, design, and construction services
Conducting Value Engineering
Overseeing the design and construction of the building
Testing and Inspection
Establishing substantial completion date, Punchlist Preparation and Follow-up
Operations & Maintenance Training of Agency Staff
Monitoring Warranty Period
Commissioning Services
Determination of Procurement Method
Value Based Selection of Contractors
Multi Step Bidding Process
Low Bid Process

•

Determination of Construction Delivery
Design/Bid/Build
Design/Build
Construction Manager/General Contractor (CM/GC)
FACILITIES MANAGEMENT
DFCM provides
building management service to
state agency subscribers.
Services include preventative and
corrective maintenance, grounds
care, energy management, contract
management, and accounting
services.
Staff size:
107 Facilities Maintenance Personnel
13 Support Staff
FACILITIES MANAGEMENT
• Provide maintenance and management services at over 165 state-owned
and leased buildings
• $29 million FY-14 adjusted revenue
• Authorized FTE’s – 134, Current FTE’s – 120
• Manage over 6.8 million square feet of space

Our Focus:
Extending the life of the building
REAL ESTATE SERVICES
The Real Estate section manages and negotiates all real property
leases for state agencies.
This section also manages real property acquisitions, sales, rights
of way, easements and any other issues related to property
ownership.

Staff Size:
5 FTE’s
REAL ESTATE SERVICES
• 368 active leases
• 14.1 million sq. ft
• $23.9 million FY-14 annual rent
STATE BUILDING ENERGY EFFICIENCY
PROGRAM
The State Building Energy Efficiency Program promotes energy savings and
efficiency in state buildings. The program provides funding resources as well
as tools and cost-effective methods for energy efficient design, construction
and operation. Programs include energy design standards, rating systems,
product analysis, performance tracking, recommissioning, and ESCO loan
programs.

Staff size:

4 FTE’s
BUILDING CODE
SERVICES
The building official section is
charged with the
administration of all
construction codes adopted by
the State of Utah as they
pertain to buildings owned by
the State.

Staff size: 3 FTE’s

• Management of Plan Review Process
• Manage procurement of code
inspections
• Pay invoices for code inspection
firms and other consultants
• Evaluation of past performance of
inspection firms
• Value based selection of inspection
firms
• Fabricator Approval List
• Inspection reports control
• Inspection and quality control
UTAH STATE BUILDING BOARD

The State Building Board serves as a policy board to assess and prioritize the State’s capital facility
needs; to advocate high quality facilities that are safe and economical; and to oversee the
planning, design, construction and maintenance of the State’s capital facilities.
DFCM Relationship to the
Building Board
• DFCM provides technical support to aid the Building Board in making
recommendations for capital development and capital improvement
projects
• Analysis of requested projects, validation of the project scope, and
determination of the project budget
• Close collaboration with state agencies and institutions
• Oversees the development of facility master plans and architectural
programs
• Prepares recommendations for allocation of capital improvement funds
• Responsible to prepare scope and capital budget estimates for Capital
Improvement requests
DFCM Relationship to the
Building Board
Total Requests:
• Requested FY15 Capital Improvement projects:
546 projects with total value: $196,449,738
• Proposed FY15 Capital Development projects:
29 projects with total value: $665,962,294
Top Five Projects
As Recommended By The Building Board
Agency

Institution
Project

State Funding
Request

WSU

New Science Lab Building

57,400 ,000

SWATC

Allied Health and Technology
Building

19,267,072

UDAF/UDH/DPS

Unified State Laboratory
Module #2

39,741,481

NATIONAL GUARD

Camp Williams So.
Infrastructure Improvements

HUNTSMAN CANCER

The Primary Children’s &
Families Cancer Center

3,900,000

17,500,000
Programs Designed to
Protect Utah’s Assets
• Facility Condition Assessment Program (FCA)
• Preventative Maintenance Audits (PM Audits)
Facility Condition Assessment Program
(FCA)
•

•

Facility condition assessment (FCA) is an industry term that describes the process of a qualified group of trained industry
professionals performing an analysis of the condition of a group of facilities that may vary in terms of age, design,
construction methods, and materials. This analysis can be performed on government/public, commercial, and private
facilities. This analysis can be done by walk-through inspection, mathematical modeling (see Mathematical Model), or a
combination of both. But the most accurate way of determining the condition requires walk-through to collect baseline data.
This is the method DFCM and the State of Utah is currently using. Since 2010 DFCM has contracted with Faithful + Gould to
perform these assessments.
Once the walk-through data has been collected, appropriate estimates to correct the deficiencies are prepared. Once the
estimates are prepared, the client is left with potentially 1,000’s of line items that need to be sorted, grouped together, and
presented in a useful format. Faithful + Gould uses third party software to host all of this information, and to allow access to
the varying agencies throughout the state.

FY-2011

FY-2012

FY-2013

FY-2014

# of Buildings
Sq.Ft Assessed
Assessment Rate
Parking Added
Assessment Rate

Sq.Ft.

# of Buildings

Sq.Ft.

# of Buildings

Sq.Ft.

# of Buildings

Sq.Ft.

58
$0.103

3,222,056
$331,871.77

80
$0.103

3,075,605
$316,787.32

43
$0.103

3,590,973
$369,870.22

246
$0.103
8
$0.043

7,821,179
$805,581.44
827,231
$35,570.93
Preventative Maintenance Audits
(PM Audits)
•

•

The PM Audit program was established in 1997 to meet the requirements set in place by Utah
Administrative Services Code 63A-5-204 section 3. This program is designed to measure the level of
compliance with the Utah State Building Board mandated Preventive Maintenance Standards. All state
agencies and departments of higher education are routinely visited and audits are conducted. The
agencies then receive reports that identify observed deficiencies and are expected to correct them prior to
a follow up audit being conducted.
As of the writing of this report a total of 636 separate facilities totaling 24,278,785 sf. have been visited.
Audited 2012 Audited 2013 Audited/Scheduled 2014 Total Buildings Total Square Feet

Administrative Services
Corrections
Higher Education
Fairpark
Human Services
National Guard
Natural Resources
Schools for the Deaf and Blind
UCAT
UDOT
Veterans Affairs
Statewide Totals

57

37

3

97

5,872,070

8

7

0

15

2,720,527

39

88

20

147

7,608,796

45

45

0

90

743,652

46

19

0

65

1,148,872

5

4

0

9

1,349,972

33

19

2

54

1,110,676

11

11

0

22

311,548

23

24

Moved under Higher Ed

47

1,914,405

66

20

0

86

1,335,267

2

1

1

4

163,000

335

275

26

636

24,278,785
Division Highlights

Serving Utah: Our Contributions and Impact
•

Average operations and maintenance costs 25% below local and 45% below
national averages compared to published BOMA* data.

•

Average completed construction projects is $409 million per year.

•

Developed and implemented new building design, envelope, and commissioning
standards that lead the nation and saves the state millions of dollars over the life
span of each new building.

•

Implementation of the Electronic Document Management System (EDMS)
eliminates substantial printing costs as well as time for our customers.

•

40 buildings managed by DFCM were verified as exceeding the national energy star
label rating standard.

•

DFCM has 21 facilities with LEED silver standard or higher.

*Building Owners and Managers Association
Division Successes / Recognition
DFCM’s high standards are recognized in the industry.
The division is recognized nationally for effectiveness and efficiency in both
construction and facilities management.
2013 Awards
•
•

Association of Energy Engineers: 2013 Utah Energy Champion – Public Sector State Agency
Governor’s Award: Utah Valley University Classroom

2013 Engineering News-Record Awards
•
•
•
•
•
•

Best Higher Education / Research Project: Tooele Applied Technology College
Award of Merit: Cultural / Worship: Utah Parks: Utah Field House of Natural History State Park Museum
(Curation Facility), Vernal
Best 2013 Project: Weber State University Residential Life Complex / Award of Merit: Residential / Hospitality
Award of Merit: Higher Education / Research: University of Utah L.S. Skaggs Pharmacy Research Institute, Salt Lake City
Award of Merit: Higher Education / Research: University of Utah Spencer Fox Eccles Business Building, Salt Lake City
Award of Merit: Health Care: Utah State Veterans Nursing Homes, Payson and Ivins
St. George Courthouse
Frederick A. Sutton
Geology Building
Utah State Veterans Nursing Home,
Ivins, UT
USTAR Building at the
University of Utah
L.S. Skaggs Pharmacy
Research Institute
Weber State University
Student Housing
Holland Centennial Commons Building
Dixie State University
Natural History Museum of Utah

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DFCM oversees 3,000+ buildings worth $10.1B

  • 1. Division of Facilities Construction and Management Legislative Review 2014 www.dfcm.utah.gov Infrastructure & General Government Appropriations Subcommittee
  • 2. OUR MISSION: To provide professional services to assist State entities in meeting their facility needs for the benefit of the public.
  • 3. The Division of Facilities Construction and Management (DFCM) is the building manager for all State owned facilities and is responsible for: • All Aspects of Construction and Maintenance of State Buildings • Assisting the Utah State Building Board in Developing its Recommendations for Capital Development Projects and Allocating Capital Improvement Funds • Overseeing all Non-Higher Education and Non-Judicial Branch Leases • Controlling the Allocation of State Owned Space
  • 4. OUR STRENGTH IN NUMBERS • • • • DFCM OVERSEES: Number of Buildings: Value of Buildings/Infrastructure: Total Square Feet: Total Agencies/Institutions: 3,000+ $10.1 Billion 51 million 29
  • 5. GOALS Our goals include providing the highest quality service and management together with best value solutions for our clients. Long Range Plans: • • • • Preservation of State Assets Addressing Infrastructure Needs Space Utilization Master Planning State Assets To accomplish this we are leveraging expertise with our dedicated, professional and hardworking employees in all aspects of the construction and maintenance field.
  • 7. Leadership • Leadership focuses the efforts of a group of people toward a common goal and enables them to work as a team. • Leadership is the ability to get things done through others. • Respect and trust are the key elements of effective leadership. • Leadership is the ability to communicate the vision and to motivate and inspire participants to achieve high performance.
  • 8. Team Building Team building is the process of helping a group of individuals, bound by a common sense of purpose, to work interdependently with each other, the leader, external stakeholders, and the organization. The result of good leadership and good team building is teamwork.
  • 9. Communication Communication is the single major reason for success or failure. Effective communication within the project team and between the project manager, team members, and all external stakeholders is essential. Openness in communication is a gateway to teamwork and high performance. It improves relationships among team members and creates mutual trust.
  • 10. Facilitation Facilitation means a process of intervention in the working environment to increase productivity and efficiency of the team and to prevent project failure. • Aims to ensure success in project delivery • Should result in forming a well trained and experienced team committed to the implementation of the approved recommendations Facilitation provides a teamwork improvement mechanism that constitutes attitudes, performances, abilities, cultural patterns and results of the team.
  • 11. Customer Service Providing the highest quality service is the direct result of our commitment to leadership, team building, communication, and facilitation. We are committed to deliver the best value solutions for our clients.
  • 12. Total number of employees: 161 Total number of full time employees: 161
  • 13. DFCM MANAGEMENT TEAM • • • • • Joshua Haines, Director, DFCM Bruce Whittington, Assistant Director Jim Russell, Construction Program Manager Darrell Hunting, Construction Field Manager Jake Jacobson, Facilities Program Manager
  • 14. SERVICES AND FUNCTIONS • • • • • Construction Management Facilities Management Real Estate Services State Building Energy Efficiency Program Building Code Services
  • 15. CONSTRUCTION MANAGEMENT The Construction Management section is responsible for constructing and improving state facilities after buildings are approved and funded by the Utah State Legislature. Staff size: 23 FTE’s: 1 Program Manager 17 Project Managers 5 Support Staff Employees (Construction Contracts, VBS & Performance Ratings, Document Management, Admin Support)
  • 16. DFCM Construction Metric Data YEAR NON-STATE FUNDED STATE FUNDED TOTAL FY 2006 175,351,598 214,300,300 389,651,898 FY 2007 49,522,754 383,654,300 433,177,054 FY 2008 194,601,249 283,285,300 477,886,549 FY 2009 180,111,913 314,249,200 494,361,113 FY 2010 193,956,724 96,334,500 290,291,224 FY 2011 219,715,720 252,796,511 472,512,231 FY 2012 178,369,288 159,964,600 338,333,888 FY 2013 349,810,483 101,939,100 451,749,583 AVERAGE 409,449,608 • The average Capital Improvements project is $300,000 • The average Capital Development project is $25 million • The 17 Project Managers average 35 projects each
  • 17. CONSTRUCTION MANAGEMENT • • • • • • • • • Architectural programming, design, and construction services Conducting Value Engineering Overseeing the design and construction of the building Testing and Inspection Establishing substantial completion date, Punchlist Preparation and Follow-up Operations & Maintenance Training of Agency Staff Monitoring Warranty Period Commissioning Services Determination of Procurement Method Value Based Selection of Contractors Multi Step Bidding Process Low Bid Process • Determination of Construction Delivery Design/Bid/Build Design/Build Construction Manager/General Contractor (CM/GC)
  • 18. FACILITIES MANAGEMENT DFCM provides building management service to state agency subscribers. Services include preventative and corrective maintenance, grounds care, energy management, contract management, and accounting services. Staff size: 107 Facilities Maintenance Personnel 13 Support Staff
  • 19. FACILITIES MANAGEMENT • Provide maintenance and management services at over 165 state-owned and leased buildings • $29 million FY-14 adjusted revenue • Authorized FTE’s – 134, Current FTE’s – 120 • Manage over 6.8 million square feet of space Our Focus: Extending the life of the building
  • 20. REAL ESTATE SERVICES The Real Estate section manages and negotiates all real property leases for state agencies. This section also manages real property acquisitions, sales, rights of way, easements and any other issues related to property ownership. Staff Size: 5 FTE’s
  • 21. REAL ESTATE SERVICES • 368 active leases • 14.1 million sq. ft • $23.9 million FY-14 annual rent
  • 22. STATE BUILDING ENERGY EFFICIENCY PROGRAM The State Building Energy Efficiency Program promotes energy savings and efficiency in state buildings. The program provides funding resources as well as tools and cost-effective methods for energy efficient design, construction and operation. Programs include energy design standards, rating systems, product analysis, performance tracking, recommissioning, and ESCO loan programs. Staff size: 4 FTE’s
  • 23. BUILDING CODE SERVICES The building official section is charged with the administration of all construction codes adopted by the State of Utah as they pertain to buildings owned by the State. Staff size: 3 FTE’s • Management of Plan Review Process • Manage procurement of code inspections • Pay invoices for code inspection firms and other consultants • Evaluation of past performance of inspection firms • Value based selection of inspection firms • Fabricator Approval List • Inspection reports control • Inspection and quality control
  • 24. UTAH STATE BUILDING BOARD The State Building Board serves as a policy board to assess and prioritize the State’s capital facility needs; to advocate high quality facilities that are safe and economical; and to oversee the planning, design, construction and maintenance of the State’s capital facilities.
  • 25. DFCM Relationship to the Building Board • DFCM provides technical support to aid the Building Board in making recommendations for capital development and capital improvement projects • Analysis of requested projects, validation of the project scope, and determination of the project budget • Close collaboration with state agencies and institutions • Oversees the development of facility master plans and architectural programs • Prepares recommendations for allocation of capital improvement funds • Responsible to prepare scope and capital budget estimates for Capital Improvement requests
  • 26. DFCM Relationship to the Building Board Total Requests: • Requested FY15 Capital Improvement projects: 546 projects with total value: $196,449,738 • Proposed FY15 Capital Development projects: 29 projects with total value: $665,962,294
  • 27. Top Five Projects As Recommended By The Building Board Agency Institution Project State Funding Request WSU New Science Lab Building 57,400 ,000 SWATC Allied Health and Technology Building 19,267,072 UDAF/UDH/DPS Unified State Laboratory Module #2 39,741,481 NATIONAL GUARD Camp Williams So. Infrastructure Improvements HUNTSMAN CANCER The Primary Children’s & Families Cancer Center 3,900,000 17,500,000
  • 28. Programs Designed to Protect Utah’s Assets • Facility Condition Assessment Program (FCA) • Preventative Maintenance Audits (PM Audits)
  • 29. Facility Condition Assessment Program (FCA) • • Facility condition assessment (FCA) is an industry term that describes the process of a qualified group of trained industry professionals performing an analysis of the condition of a group of facilities that may vary in terms of age, design, construction methods, and materials. This analysis can be performed on government/public, commercial, and private facilities. This analysis can be done by walk-through inspection, mathematical modeling (see Mathematical Model), or a combination of both. But the most accurate way of determining the condition requires walk-through to collect baseline data. This is the method DFCM and the State of Utah is currently using. Since 2010 DFCM has contracted with Faithful + Gould to perform these assessments. Once the walk-through data has been collected, appropriate estimates to correct the deficiencies are prepared. Once the estimates are prepared, the client is left with potentially 1,000’s of line items that need to be sorted, grouped together, and presented in a useful format. Faithful + Gould uses third party software to host all of this information, and to allow access to the varying agencies throughout the state. FY-2011 FY-2012 FY-2013 FY-2014 # of Buildings Sq.Ft Assessed Assessment Rate Parking Added Assessment Rate Sq.Ft. # of Buildings Sq.Ft. # of Buildings Sq.Ft. # of Buildings Sq.Ft. 58 $0.103 3,222,056 $331,871.77 80 $0.103 3,075,605 $316,787.32 43 $0.103 3,590,973 $369,870.22 246 $0.103 8 $0.043 7,821,179 $805,581.44 827,231 $35,570.93
  • 30. Preventative Maintenance Audits (PM Audits) • • The PM Audit program was established in 1997 to meet the requirements set in place by Utah Administrative Services Code 63A-5-204 section 3. This program is designed to measure the level of compliance with the Utah State Building Board mandated Preventive Maintenance Standards. All state agencies and departments of higher education are routinely visited and audits are conducted. The agencies then receive reports that identify observed deficiencies and are expected to correct them prior to a follow up audit being conducted. As of the writing of this report a total of 636 separate facilities totaling 24,278,785 sf. have been visited. Audited 2012 Audited 2013 Audited/Scheduled 2014 Total Buildings Total Square Feet Administrative Services Corrections Higher Education Fairpark Human Services National Guard Natural Resources Schools for the Deaf and Blind UCAT UDOT Veterans Affairs Statewide Totals 57 37 3 97 5,872,070 8 7 0 15 2,720,527 39 88 20 147 7,608,796 45 45 0 90 743,652 46 19 0 65 1,148,872 5 4 0 9 1,349,972 33 19 2 54 1,110,676 11 11 0 22 311,548 23 24 Moved under Higher Ed 47 1,914,405 66 20 0 86 1,335,267 2 1 1 4 163,000 335 275 26 636 24,278,785
  • 31. Division Highlights Serving Utah: Our Contributions and Impact • Average operations and maintenance costs 25% below local and 45% below national averages compared to published BOMA* data. • Average completed construction projects is $409 million per year. • Developed and implemented new building design, envelope, and commissioning standards that lead the nation and saves the state millions of dollars over the life span of each new building. • Implementation of the Electronic Document Management System (EDMS) eliminates substantial printing costs as well as time for our customers. • 40 buildings managed by DFCM were verified as exceeding the national energy star label rating standard. • DFCM has 21 facilities with LEED silver standard or higher. *Building Owners and Managers Association
  • 32. Division Successes / Recognition DFCM’s high standards are recognized in the industry. The division is recognized nationally for effectiveness and efficiency in both construction and facilities management. 2013 Awards • • Association of Energy Engineers: 2013 Utah Energy Champion – Public Sector State Agency Governor’s Award: Utah Valley University Classroom 2013 Engineering News-Record Awards • • • • • • Best Higher Education / Research Project: Tooele Applied Technology College Award of Merit: Cultural / Worship: Utah Parks: Utah Field House of Natural History State Park Museum (Curation Facility), Vernal Best 2013 Project: Weber State University Residential Life Complex / Award of Merit: Residential / Hospitality Award of Merit: Higher Education / Research: University of Utah L.S. Skaggs Pharmacy Research Institute, Salt Lake City Award of Merit: Higher Education / Research: University of Utah Spencer Fox Eccles Business Building, Salt Lake City Award of Merit: Health Care: Utah State Veterans Nursing Homes, Payson and Ivins
  • 35. Utah State Veterans Nursing Home, Ivins, UT
  • 36. USTAR Building at the University of Utah
  • 39. Holland Centennial Commons Building Dixie State University