Watch the recording of the webinar here: http://www.youtube.com/watch?v=XtCU-4hyIbs And download the white paper here: http://ar.gy/stateofhcm We packed a ton of information into our Future of HCM white paper. We could’ve written a book, but we wanted you to actually read it. But now we’ve heard you loud and clear: You want more. More about HCM trends, more about the research, and more about what you can do to tackle these trends head-on as an HR technology provider. What you'll learn: — What research supports the trends impacting the future of HR — How solution categories are shifting due to larger tech trends — Why you should be proactive in facing these changes

1. DISSECTING
THE TOP 7 TRENDS
IMPACTING HCMThe Starr Conspiracy and Brandon Hall Group

2. HOUSEKEEPING
60 minutes
#HCMtrends
@StarrConspiracy
@BrandonHallGrp

3. PRESENTERS
LANCE HAUN
Editor
The Starr Conspiracy
MICHAEL ROCHELLE
Chief Strategy Officer
Brandon Hall Group
#HCMtrends

4. It's an exciting time to be
in the HCM market. Know
the minds of your buyers to
position your brand
competitively.
#HCMtrends

5. TREND No. 1
Legacy HCM systems and their
uncertain certain future
#HCMtrends

6. Why are organizations still hesitant to
abandon or upgrade their HCM systems
now?
The cost on the balance sheet is low
They've built systems around it
There's familiarity with it
LEGACY HCM SYSTEMS AND THEIR
UNCERTAIN CERTAIN FUTURE
#HCMtrends

7. "WE'RE NOT IN A POSITION TO
TAKE ON THE COSTS AND PAIN
OF TRANSITION NOW."
#HCMtrends

8. 1. Cloud migration
2. Integration solutions
3. Data harvesting and standardization
4. Specialized functionality
5. Incentives to upgrade
WHAT ARE HCM SYSTEMS BUYERS
LOOKING FOR?
#HCMtrends

9. Consulting
Education
Finance
Government
Healthcare
Other
NO RESPONSE
PLAN TO CONSOLIDATE
TO A SINGLE HR SYSTEM
PLAN TO CONSOLIDATE TO
2-3 INTEGRATED PLATFORMS
PLAN TO PURCHASE
BEST-IN-BREED HR TECH
NO STRATEGY OR PLAN
WHAT IS YOUR CURRENT APPROACH
TO HR TECHNOLOGY PURCHASES?
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.

10. IMPACT OF SYSTEM DECISIONS
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
58% of organizations with no succession or career planning tools have more than
half of their KPIs moving in the negative direction, engagement scores moving in
the negative direction, and voluntary turnover going up.
Manual approaches don’t trend with worse or better KPIs — but organizations with
manual tools have a wider range of KPI directions — where an integrated system
is more consistently associated with higher KPIs.

11. KPIs THAT ARE CONSISTENTLY TRENDING
UP ARE ALIGNED WITH THESE FEATURES:
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
59%
Tools to help managers
identify development
needs and strengths
56%
Tools to help employees
identify development
needs and strengths
35%
Links to objective
assessment tools
34%
Coaches and mentors
32%
Step-by-step guide for
employees on OTJ
activities
30%
Step-by-step guides for
managers on helping
employees with OTJ
50%
Formal training links
39%
Employee progress
reports
37%
OTJ completion tracking

12. TREND No. 2
HR technology pain points that
every HCM provider has a stake in
fixing
#HCMtrends

13. NEARLY 50% OF ORGANIZATIONS
ARE NOT SATISFIED WITH THEIR
CURRENT LEARNING/TALENT/HR
TECHNOLOGY.
#HCMtrends

14. EASY STEPS YOU CAN TAKE TO AVOID
DISSATISFIED HR BUYERS:
#HCMtrends
No. 1
Help HR develop a list of critical system requirements based
on stakeholder needs

15. EASY STEPS YOU CAN TAKE TO AVOID
DISSATISFIED HR BUYERS:
#HCMtrends
No. 2
Ask HR to develop use cases to help you understand what is
most important

16. EASY STEPS YOU CAN TAKE TO AVOID
DISSATISFIED HR BUYERS:
#HCMtrends
No. 3
Set up test systems

17. WHY DO YOU WANT TO REPLACE YOUR
CURRENT LEARNING MANAGEMENT SYSTEM?
#HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012.
26.7%
Platform lacks reporting
features we need
24.1%
System is difficult to use
19.8%
Poor support from vendor
25.9%
System appears outdated

18. WHAT ARE YOUR MOST IMPORTANT CRITERIA
FOR A NEW LEARNING MANAGEMENT SYSTEM?
#HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012.
40.1%
Reporting features
27.9%
Ease of use
16.3%
Cost
32.7%
Integration with enterprise
software

19. TREND No. 3
The rise of contextual computing
#HCMtrends

20. THE FUTURE IS BIGGER THAN
BIG DATA AND MOBILE —
IT'S CONTEXTUAL COMPUTING.
#HCMtrends

21. It's not just about you and your products anymore
It's about enabling your users
It's about more than "the system"
WHAT DOES CONTEXTUAL
COMPUTING MEAN FOR YOU?
#HCMtrends

22. Computers monitoring production capability automatically
text or email when capacity demands more workers
Your computer or tablet pulls up files and tasks based on
who’s attending the meeting you’re in
Your phone automatically forwards your phone calls if you
accidentally leave it at the office
FUTURE-STATE EXAMPLES OF
CONTEXTUAL COMPUTING:
#HCMtrends

23. TREND No. 4
Rethinking performance management
systems (again ...)
#HCMtrends

24. #HCMtrends
More than 70% of organizations said they had some form of
technology in place to handle performance management processes ...
Yet less than 50% of those same
organizations felt performance management
feedback was highly effective.

25. #HCMtrends
WHY DO ORGANIZATIONS CONTINUE TO CHASE
THE HOLY GRAIL OF PERFORMANCE
MANAGEMENT WHILE THE PROCESS AND TOOLS
CONTINUE TO BE SOME OF THE MOST-HATED
HR OUTPUTS OF ALL TIME?

26. HOW ARE INDIVIDUAL DEVELOPMENT
PLANS MANAGED IN YOUR ORGANIZATION?
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
10.9%
As part of a stand-alone
automated LMS
14.3%
We have no tools or
processes
33.2%
Manually, with
paper-based tools
18.0%
As part of an integrated
talent management
system
6.5%
Other
17.1%
As part of a stand-alone
automated performance
management system

27. 1. Real-time performance tracking
2. Fluid goal-alignment tools
3. Incentives for feedback
4. Changing perceptions of performance
WHAT WILL TOMORROW'S PERFORMANCE
MANAGEMENT SYSTEMS NEED?
#HCMtrends

28. TREND No. 5
Provocative, forward-thinking solutions
for the talent shortage
#HCMtrends

29. #HCMtrends
THERE’S NO TALENT SHORTAGE.
There's a shortage of talent with
specific skills to meet
specific business needs.

30. 1. Employee referral programs
2. Earlier college recruiting
3. Increased internships
4. Talent retention
5. Acqui-hiring
6. Social and mobile recruiting
7. A focus on aptitude
VENDORS CAN HELP HR FIGHT BACK BY
UNDERSTANDING THESE STRATEGIES:
#HCMtrends

31. #HCMtrends
SOLUTIONS ARE THE REAL SCARCITY.
How can you attract, retain, and get
the most from your best employees?
2 of those 3 have
nothing to do with recruiting.

32. TREND No. 6
The rise of next-generation
talent acquisition tools
#HCMtrends

33. TALENT ACQUISITION HAS DRIVEN
INNOVATION IN THE HCM SPACE
FOR TWO DECADES.
#HCMtrends

34. 1. Sourcing 2.0
2. New assessment approaches
3. Mobile-enabled recruiting
HERE'S WHAT TALENT ACQUISITION
PROVIDERS DID RIGHT:
#HCMtrends

35. Passive capture of skills and experience
Predictive capabilities that allow proactive recruiting
Features that go beyond assessment and interview selection
methodologies
TALENT ACQUISITION PROVIDERS
ARE ADDING AND IMPROVING:
#HCMtrends

36. TREND No. 7
The consumerification of HR technology
#HCMtrends

37. THE SUCCESS OF
EMPLOYEE-FACING TOOLS IS
HEAVILY DEPENDENT ON AN
ACTIVE AND ENGAGED
WORKFORCE.
#HCMtrends

38. 1. Recruit champions
2. Reward desired behaviors
3. Promote best practices
HOW TO DRIVE CUSTOMER ADOPTION
AND USER ENGAGEMENT:
#HCMtrends

39. #HCMtrends
WHY?
At some point, the employee user’s power and influence
over whether a piece of technology stays or goes
is going to be more powerful than
the person with the actual purchasing power.

40. WHAT'S NEXT?
#HCMtrends

41. AR.GY/STATEOFHCM
#HCMtrends
THE FUTURE OF HCM
WHITE PAPER

42. QUESTIONS?
#HCMtrends

43. GET IN TOUCH
THE STARR CONSPIRACY
thestarrconspiracy.com
BRANDON HALL GROUP
brandonhall.com
#HCMtrends

44. THANK YOU
#HCMtrends