How dynamic digital enterprises are transforming their networks. Certainty Design Model from Sprint Business.

1. TheCertainty℠
design
modelinaction
How dynamic digital enterprises are
transforming their networks.

2. Dynamictimescall
fordynamicnetworking.

3. Enterprisenetworkshavenever
beenundersomuchpressure.

4. Enterprisenetworkshavenever
beenundersomuchpressure.
Fromtheedgetothecore,
hungrynewapplications—from
AItoIoT—aremakingenormous
demandsonperformance,
availabilityandflexibility.

5. Certainty℠
is an intelligent
approach to multi-layer network
diversity, designed to provide
maximum network availability
and application performance
for dynamic, digital businesses.

6. Certainty℠
is an intelligent
approach to multi-layer network
diversity, designed to provide
maximum network availability
and application performance
for dynamic, digital businesses.
We’ve worked with the Fortune
1000 and collected these case
stories to show you the business
impact that this new kind of
dynamic networking can make.

7. Certainty℠
is an intelligent
approach to multi-layer network
diversity, designed to provide
maximum network availability
and application performance
for dynamic, digital businesses.
We’ve worked with the Fortune
1000 and collected these case
stories to show you the business
impact that this new kind of
dynamic networking can make.
Fullyintegratedfixed
andwireless
networkingoptions.
Flexibleapproachto
accessdesignbased
onyourneeds.
Upto100%
availabilitySLAwith
upto100%credits
forunexpected
downtimeoutages.

8. The only question is:

9. WhatimpactcantheCertainty℠
designmodelmakeonyourbusiness?

10. Case study one
Anetworkforgrowthin
post-secondaryeducation

11. Its 11 brands include nearly 30 private,
post-secondary schools offering
onsite and online career training in
a wide range of fields. It acquired
17 new campuses in 2018 alone.

12. The challenge: 1. Their infrastructure wasn’t
ready for it’s explosive growth.
2. They needed to consolidate IT
operations, network and voice
platforms, and they needed
to easily integrate future
acquisitions and campuses.
3. With a limited IT staff,
reliable support and ease of
management were paramount.

13. The solution: 1. Certainty℠
provided a dynamic,
flexible solution optimized
for growth.
2. It included Broadband internet,
dedicated internet access, a
hosted collaboration solution,
MPLS and integration into their
existing platform and phones.

14. Why Sprint?
Support on every level—
including infrastructure,
product and engineering—
to keep users, students and
administrators connected
and ready for anything.
ImpactHighlight:
Increasedreliabilityfrom
MPLSwith99.99%uptime

15. Case study two
Asoftware-definednetwork
foranITstaffingcompany

16. This international, women-owned
IT services company has over
$300 million in yearly revenue with
more than 3,600consultantsin
49statesand15countries.

17. This international, women-owned
IT services company has over
$300 million in yearly revenue with
more than 3,600consultantsin
49statesand15countries.
Headquartered in Detroit, it’sranked
16thamongUSlargestaffingfirms
and takes pride in being green and
giving back to their communities.

18. The challenge: 1. MPLS was no longer the
right solution for them as
they needed more flexibility.
2. Theyneededsimple,secure,
remote internet access that
supported all remote staff.
3. They also needed a UCaaS
solution to streamline
collaboration across
multiple locations.

19. The solution: 1. We deployed SD-WAN to provide
flexible, scalable internet access
across a large geographic area—
with broadband circuits to
reduce costs.
2. Wireless WAN was added for
backup, and Smart UC made it
easy to integrate voice and
collaboration apps in one portal.

20. Why Sprint?
Sprint’s Bend-Over-Backward™
Support made all the
difference. As an IT staffing
company, they know exactly
how important that is!
ImpactHighlight:
Significantcost
savingswithnoMPLS
bandwidthpenalties
Unifiedandconsistent
communicationswith
SmartUC
Onaverage,
SD-WANrequires:
• 50%lessITstafftime
• 95%lesstime
troubleshooting
thanMPLS

21. Availability in a fast-changing world

22. But as their needs change,
they needed a network that
can adapt, flex and grow
without compromising
security or performance.
The businesses we
just saw need visibility,
control and agility.

23. The Certainty℠
design model

24. The Certainty℠
design model
provides maximum network
availability and application
performance, while
simplifying deployments.

25. Case study three
Aready-for-actionnetworkfor
acivilengineeringdesignfirm

26. This American, employee-owned firm
has been deliveringinfrastructure
solutionstocustomersaroundthe
globe for over a century. They serve
public and private owners and
contractors with a full range of
infrastructure-related services
including planning, design, program
and construction management.

27. The challenge: 1. The firm needed a faster,
cheaper alternative to their
current MPLS WAN so they
could start construction
projects sooner and realize
projectrevenuemorequickly.
2. They also needed to get new
sites up and running fast, with
IP and wireless transport that
supported better quality
voice and data services.

28. The solution: 1. Sprintdesignedanddelivered
a standardized SD-WAN
solution for each site location,
coupled with Dedicated
Internet Access, Direct
Broadband and LTE backup.
2. New site deployment time
dropped dramatically—
and so did costs.

29. Why Sprint?
The difference was all about
flexible business terms that
focused on the company’s
goals and a full team of
resources to ensure success.
ImpactHighlight:
SD-WANprovidednearly
20%costsavingscompared
toMPLSWAN
Newprojectandsite
locationdeploymenttime
decreasedby40%
Performanceofkey
businessappsimproved
drastically:
• Betteruserexperiences
• Shorterprojecttimes

30. Case study four
Asuper-securenetwork
forahealthinsurer

31. This federation of 36separate
U.S.healthinsurers, with an annual
revenue of nearly $500 million, works
with consumers, doctors and hospitals
nationwide to provide affordable,
quality health insurance to morethan
107millionpeopleinall50states.

32. The challenge: 1. When dealing with patient
information, total confidentiality
and efficiency are non-negotiable.
2. They needed secure, reliable,
high-speed connectivity so
they could store information
and share sensitive data across
their entire healthcare and
insurance ecosystem.

33. The solution: 1. Sprint provided WAN
transport technologies:
GMPLS, DIA and Wave
Service, as well as Sprint SIP
for reliable toll-free call center
voice services.
2. Security was built into the
network from the start.

34. Why Sprint?
The dedicated account team
was a big factor. And the
engineering, implementation
and billing support made all
the difference.
ImpactHighlight:
Guaranteedbandwidth
100%ofthetimewithDIA*
Additionalbandwidthfor
newapplications
Dedicatedandrobust
inboundToll-freeSIP
serviceacrossall50states
ImproveduptimeandMTTR
80%ofbusinessessaySIP
isveryimportant**
Source:
*Network World, 2017,
**Expert IP, 2013

35. Meeting the skyrocketing application
demands of today’s digital businesses

36. Unpredictable application
demand—it’s happening at
the edge of the networks,
at the core and everywhere
in between, anywhere in
the world.
Enterprises need a new kind
of network that can handle
the rapidly changing.

37. The Certainty℠
design model
helps your business manage
change, without the risks,
with unmatched support to
make sure your network is
optimized for the future.

38. Case study five
30%costsavingsforKM2

39. As the leader in nearshore outsourcing,
KM2
delivers risk management and call
center solutions that support financial
services, telecommunications,
marketing and media clients. With over
4,000employees, this NYC-based,
privately-held company serves7different
countriesin the Caribbean and Central
America and plans to continue expansion.

40. The challenge: 1. KM2
had an unstable network
duetoproviderinconsistencies
and the Caribbean’s difficult
weather conditions and poor
in-country infrastructure.
2. As their global footprint grew,
KM2
needed network stability.

41. The solution: 1. Sprint designed dual-diverse
circuits for route diversity
and network stability and
implementedmanagednetwork
services (MNS) and customer
premises equipment (CPE).
2. In Colombia, Sprint added
a second MPLS POP for
additional protection.

42. Why Sprint?
The offer of customized
circuits with a single account
team and proven success with
other BPOs made Sprint the
right choice.
ImpactHighlight:
Costsavingsof30%
Reducedriskofnetwork
downtimeduetodual-
diversecircuits
Averagesavingsof
$336,000perhourwith
downtimeeliminated*
99.99%uptime
Source:
*www.rogers.com/enterprise/resources/english-
small-business-blog/four-ways-to-reduce-the-risk-
of-network-downtime

43. Case study six
Abilitytoscalewith
customsolutionsfor
contactcenterprovider

44. This offshore business process
outsourcing (BPO) and contact
center management company with
45,000employeesoperates in
eight different countries and serves
a variety of industries from financial
services to consumer electronics,
with 96minteractionsperyear.

45. The challenge: 1. Network instability issues in the
Philippines due to inconsistent
telecom infrastructure and
inclement weather conditions
provided a number of challenges.
2. They needed to solve for the best
possible diversity, including local
access, landing station, cable
systems and POP.

46. The solution: 1. Sprint added a new POP in the
southernregionofthePhilippines
and worked with vendors to
connect the country’s 3 POPs as
a local network for redundancy.
2. Access diversity was achieved
through agreements with
Globe PLDT.

47. Why Sprint?
Sprint responded with a
custom diverse solution and is
the only US telecom provider
to model support in-country.
ImpactHighlight:
Increasedsupportledto
expansionofoffshore
agentsmorethan6xfrom
4,000to25,000agents

48. Modern networks are
complex and change
dramatically. They shouldn’t
be difficult to manage or
scale as you need them to.
Meeting the skyrocketing
application demands of
today’s digital businesses.

49. The Certainty℠
design model
offers a single-sourced, turnkey
solution that simplifies network
deployments and management.

50. Case study seven
Minimizeddowntimefor
publicutilitycompany

51. This electricity provider manages
electric power to morethan20m
homesandbusiness. It manages
morethan40kmilesofpowerlines
and almost 700generatingplants.
Its mission is to ensure access,
reliability and responsible choice
for its customers.

52. The challenge: 1. The company needed to
move their existing backup
P2P network to a MPLS
Ethernet network to gain
flexibility and scalability for
future bandwidth needs.
2. Inordertoeliminatedowntime,
two different access providers
were needed at all 144 sites.

53. The solution: 1. Sprint was able to provide diverse
access options at 120-124 of the
sites along with aggressive SLAs.
2. Sprint also provided MNS
complete services at all locations
for managing the CE routers.

54. Why Sprint?
The competitive advantage
was to offer diverse access
options at 80% of the total
sites—more than their previous
provider could provide.
ImpactHighlight:
Minimizeddowntimewith
networkredundancy
Roughly1/3feweroutages
thanthosewithanot-fully-
redundantnetwork*
Averagesavingsof
$260,000perhourof
downtimeeliminated**
Source:
*Uptime Institute, 2018
**Information Technology Intelligence Consulting, 2018

55. Case study eight
Eliminatingongoing
maintenancefeesforfinancial
planningandaccountingfirm

56. With an annual revenue of $856m,
this professional services network
is the 8thlargestaccountancyfirm
intheU.S. and continuing rapid
acquisition and growth. Its 6,100
employees provide wealth advisory,
outsourcing and public accounting
services from 120differentlocations.

57. The challenge: 1. The firm needed to remove
per-location costs associated
with the installation and
maintenance of premise-
basedpublicbranchexchange
(PBX) phones systems to
better enable growth.
2. They also wanted security
and 4-digit dialing with the
cost benefit of keeping
intracompany calling on-net.

58. Sprint provided SIP Trunking for
cloud-based routing and secure,
standardized voice over IP (VoIP),
allowing workers to use 4-digit
intracompany calling and to do
their job from virtually anywhere.
The solution:

59. Why Sprint?
Sprint’s ability to provide SIP
at non-Sprint MPLS locations
allowed for ongoing acquisitions
and easier scalability.
ImpactHighlight:
Estimated$4.2min
savingsover3yearsby
removingPRIs,CapEx
investmentandonsite
implementationcosts*
Upto$50,000savings
foreachVoIPfraudevent
avoidedwithstreamlined
securityplatform**
Zeroongoingmaintenance
feesforredirecting
callsoff-premise
Source:
*Rittenhouse Communications Group
**TransNexus

60. WhySprintBusiness?

61. Three strong reasons:
Our unique backbone design philosophy
ensures a high-performing network with
Class of Service included as standard.
1

62. 2
Three strong reasons:
Design flexibility—access independence
and agnostic approach provides Sprint with
the greatest flexibility to align solution design
with customer-specific requirements in the
most cost-effective manner.

63. 3
Three strong reasons:
Availability—Providing up to a 100%
availability SLA that includes up to
100% credits for unexpected
downtime outages.
Schedule for payment of service credits vary based on total availability selected by the customer.

64. Let’stalk
If you’re serious about the availability of
your primary and secondary WAN networks
(and every enterprise should be) you need
to get serious about last mile access diversity.
That’s exactly what the Certainty℠ design
model is for.
Find out what Certainty℠ can do for you.
Contact your local Sprint representative
today to learn more.
Call 1-877-924-9360 or see more details
on sprint.com/certainty