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Growing Splunk
                      Tyler Rutschman - Garmin International
Tuesday, May 15, 12
About Me

                      Linux System Administrator
                      Husband and Father of 2 Kids
                      DevOps, Productivity Hacks and Tools,
                      The Big Lebowski




Tuesday, May 15, 12
OH: (during an outage)
        I don’t want to live in a world
        without Splunk.




Tuesday, May 15, 12
Backstory

                 Free instance installed in 2009 by the
                 Network Team
                 Single Instance on Central Log server
                 Upgrade to Enterprise




Tuesday, May 15, 12
I started as an IT intern my mentor had a free copy of version 2.x running on the log server.

I was tasked with finding a solution for SOX & PCI requirements. (Which was mind expanding for an intern, to say the least)

Worked with purchasing to get a small license for the enterprise features.

My project ended up piping Splunk output into a python program that no one but I understood that printed out a text report that (I felt at least) was superior to the one in place at the time. (Big
surprise, didn’t end up using it).
Building Blocks

                Split Splunk off onto dedicated instance
                License overwhelmed by single app
                Limited visibility and use




Tuesday, May 15, 12
When I came back there was some cursory interest in the app, but no major users and no project champion.

Welcome, back Tyler... Splunk Expert (by Default).

I was also attached to Garmin Connect, which is our awesome fitness tracking site, after getting more comfortable in my settings, I began to integrate the site logs into Splunk
IF YOU HAVE MORE INPUTS THAN LICENSE




                                           YOU’RE GONNA HAVE A BAD TIME




Tuesday, May 15, 12
Obvious, but this was my experience during the first dedicated instance. We had a small license and it was all being used by Garmin Connect. It really wasn’t taking hold
like I knew it could.
Plan for Expansion

               Decided to make application more robust
               Read the Documentation
               Planned roll out
                      Multiple Applications

                      License Increase

                      Scalable Architecture




Tuesday, May 15, 12
After I became more comfortable in my position, I felt impelled to make the application more robust and widespread.

I went to .conf last year, attended some training sessions and read up on the Administration documentation.
Enterprise Architecture
         Elements (so far)

               Puppet Deploy
               Infrastructure Layout
               Gotchas
               Future Plans


Tuesday, May 15, 12
Overview of the Current Architecture Elements, will then go in depth a bit more on each subject.
Puppet

               Search, Indexer and Forwarder are “turn-key”
                      ex: include splunk::indexer ...done

               Really Awesome for Forwarders




Tuesday, May 15, 12
Puppet makes deployment simple. Servers are built with one include statement.

Forwarders are split up based on role and inputs. Customize the inputs a bit if necessary and include the splunk forwarder class in the puppet node definition.
Infrastructure




Tuesday, May 15, 12
Describe layers and functions.

Search is load balanced.

Search, Index and Forwarders are horizontally scalable.

Network/Taiwan instances aren’t pictured but are separate dedicated instances. Will move the network index into the main infrastructure real soon now.
How We Use Splunk
               Web Access Logs
                      Service Usage Metrics
                      Feature Tracking
                      Diagnosing Problems in Production

               Internal Application Audits
               Windows Security Events


Tuesday, May 15, 12
We don’t have a wide variety if inputs into Splunk at the moment.

We currently use it on all of the major IT web applications to obtain service metrics, track new features and diagnosing issues in Production.

The developers are also starting to cater their applications to output Splunk friendly logs

Windows security events are queried via WMI ad filtered to specific IDs, this helps keep the volume down while delivering value for the Windows guys.
Why I like Splunk

                 Makes Users Happy
                 Real Time Data
                 No Alternatives




Tuesday, May 15, 12
Ease of configuration, having the one stop shop for user-land configs. LDAP integration is super simple.

Able to generate detailed reports and drill into the data on the fly is a killer feature and something that you simply won't find with any other application.

User community and Documentation.

There are no real alternatives to Splunk. Some tools touch on some of the features gained with the app, but there is no offering that matches what splunk can give you. I’ve
tried SEC, logwatch, Logstash, and Spiceworks. None were as user friendly and robust as Splunk.
Gotchas

                 Don’t Index a lot of data over NFS
                 Shared Knowledge Bundle Time Sync
                 Tag and Search permissions




Tuesday, May 15, 12
Keeping up with the demand. From a license and user request perspective, I limited amount of time to handle the requests at hand. Familiar position for me at least, but a good problem to
have.

Mounted Bundles must have the same time across the board.

Watch your permissions on saved searches and tags. They are usually private when I share them with another user and they cannot access.
Future Plans

               Fix Central Logging
               Check Out Deployment Server
               More Inputs
               Training



Tuesday, May 15, 12
Currently only one centralized syslog server, want to scale it out and put a farm of syslog servers behind a load balancer. Splunk will be the defininitive timeline for syslog
events.

Read about Deployment Server but passed on it at the time. Would like to pick it back up and see how it could be beneficial.

Add additional inputs to the application

I’ve been tasked with training my coworkers on how to use the application. Once they pick it up and figure it out, they can do awesome things.
Tips and Advice


               WMI Event Filter for Windows Events
               Splunkbase (stack overflow engine)




Tuesday, May 15, 12
Questions & Feedback




Tuesday, May 15, 12

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Tyler Rutschman- Kansas City

  • 1. Growing Splunk Tyler Rutschman - Garmin International Tuesday, May 15, 12
  • 2. About Me Linux System Administrator Husband and Father of 2 Kids DevOps, Productivity Hacks and Tools, The Big Lebowski Tuesday, May 15, 12
  • 3. OH: (during an outage) I don’t want to live in a world without Splunk. Tuesday, May 15, 12
  • 4. Backstory Free instance installed in 2009 by the Network Team Single Instance on Central Log server Upgrade to Enterprise Tuesday, May 15, 12 I started as an IT intern my mentor had a free copy of version 2.x running on the log server. I was tasked with finding a solution for SOX & PCI requirements. (Which was mind expanding for an intern, to say the least) Worked with purchasing to get a small license for the enterprise features. My project ended up piping Splunk output into a python program that no one but I understood that printed out a text report that (I felt at least) was superior to the one in place at the time. (Big surprise, didn’t end up using it).
  • 5. Building Blocks Split Splunk off onto dedicated instance License overwhelmed by single app Limited visibility and use Tuesday, May 15, 12 When I came back there was some cursory interest in the app, but no major users and no project champion. Welcome, back Tyler... Splunk Expert (by Default). I was also attached to Garmin Connect, which is our awesome fitness tracking site, after getting more comfortable in my settings, I began to integrate the site logs into Splunk
  • 6. IF YOU HAVE MORE INPUTS THAN LICENSE YOU’RE GONNA HAVE A BAD TIME Tuesday, May 15, 12 Obvious, but this was my experience during the first dedicated instance. We had a small license and it was all being used by Garmin Connect. It really wasn’t taking hold like I knew it could.
  • 7. Plan for Expansion Decided to make application more robust Read the Documentation Planned roll out Multiple Applications License Increase Scalable Architecture Tuesday, May 15, 12 After I became more comfortable in my position, I felt impelled to make the application more robust and widespread. I went to .conf last year, attended some training sessions and read up on the Administration documentation.
  • 8. Enterprise Architecture Elements (so far) Puppet Deploy Infrastructure Layout Gotchas Future Plans Tuesday, May 15, 12 Overview of the Current Architecture Elements, will then go in depth a bit more on each subject.
  • 9. Puppet Search, Indexer and Forwarder are “turn-key” ex: include splunk::indexer ...done Really Awesome for Forwarders Tuesday, May 15, 12 Puppet makes deployment simple. Servers are built with one include statement. Forwarders are split up based on role and inputs. Customize the inputs a bit if necessary and include the splunk forwarder class in the puppet node definition.
  • 10. Infrastructure Tuesday, May 15, 12 Describe layers and functions. Search is load balanced. Search, Index and Forwarders are horizontally scalable. Network/Taiwan instances aren’t pictured but are separate dedicated instances. Will move the network index into the main infrastructure real soon now.
  • 11. How We Use Splunk Web Access Logs Service Usage Metrics Feature Tracking Diagnosing Problems in Production Internal Application Audits Windows Security Events Tuesday, May 15, 12 We don’t have a wide variety if inputs into Splunk at the moment. We currently use it on all of the major IT web applications to obtain service metrics, track new features and diagnosing issues in Production. The developers are also starting to cater their applications to output Splunk friendly logs Windows security events are queried via WMI ad filtered to specific IDs, this helps keep the volume down while delivering value for the Windows guys.
  • 12. Why I like Splunk Makes Users Happy Real Time Data No Alternatives Tuesday, May 15, 12 Ease of configuration, having the one stop shop for user-land configs. LDAP integration is super simple. Able to generate detailed reports and drill into the data on the fly is a killer feature and something that you simply won't find with any other application. User community and Documentation. There are no real alternatives to Splunk. Some tools touch on some of the features gained with the app, but there is no offering that matches what splunk can give you. I’ve tried SEC, logwatch, Logstash, and Spiceworks. None were as user friendly and robust as Splunk.
  • 13. Gotchas Don’t Index a lot of data over NFS Shared Knowledge Bundle Time Sync Tag and Search permissions Tuesday, May 15, 12 Keeping up with the demand. From a license and user request perspective, I limited amount of time to handle the requests at hand. Familiar position for me at least, but a good problem to have. Mounted Bundles must have the same time across the board. Watch your permissions on saved searches and tags. They are usually private when I share them with another user and they cannot access.
  • 14. Future Plans Fix Central Logging Check Out Deployment Server More Inputs Training Tuesday, May 15, 12 Currently only one centralized syslog server, want to scale it out and put a farm of syslog servers behind a load balancer. Splunk will be the defininitive timeline for syslog events. Read about Deployment Server but passed on it at the time. Would like to pick it back up and see how it could be beneficial. Add additional inputs to the application I’ve been tasked with training my coworkers on how to use the application. Once they pick it up and figure it out, they can do awesome things.
  • 15. Tips and Advice WMI Event Filter for Windows Events Splunkbase (stack overflow engine) Tuesday, May 15, 12