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Case Study | The Brand Experience
1
THE BRAND
EXPERIENCE
Comprehensive Content
Marketing Support Services
Transform a Start-Up Risk
Management Company
C A S E S T U D Y
www.spanglobalservices.com
Case Study | The Brand Experience
2
The Client
The client is a start-up company hosting its own
Governance, Risk & Compliance (GRC) software
applicable to various industries especially banks,
insurance companies, and investment firms,
hospitals, manufacturing firms, Islamic financial
institutions and government agencies.
The UK-based company has reputable clients like –
Bank of Jordan, Cairo Amman Bank, Tawuniya, and
Bank Al-Jazira. Apart from the risk-management
software solution, the client has other risk-manage-
ment services like consultancy, outsourcing, inter-
nal-audit support, training courses covering opera-
tional risk management & internal audit, specialized
courses tailored to business needs as well as full
support & training of the GRC software.
Objective
Span Global Services was approached
by the client with the objective of:
»» Creating a strong digital visibility for
brand recognition in the UK market
»» Increase conversions rates along-
side maximizing brand visibility
Challenges
Our Expert Report
1. In the past, Risk Management itself was a
comparatively less-known field, even in devel-
oped economies like US and UK.
Our team was to firstly create awareness for the
service first, and then introduce the brand. This had
a distinct advantage. The potential for Risk Manage-
ment services was huge. Hence, the right kind of
content would actually propel the start-up company
to greater heights.
2. The client had very little digital presence
to project.
Being a start-up for a niche sector, this was more
or less expected, hence the need. Comprehensive
Digital marketing services were required to create
brand awareness in UK as well as the other global
markets.
3. Client was interested in cost effective digital
solutions
The client didn’t want to go for expensive digital
branding services. They tried traditional direct mar-
keting tools like print ads, hoardings and used radio
for advertising their brand to a larger audience
base instead, with little results.
Case Study | The Brand Experience
3
Final Analysis:
Digital medium has larger coverage and has
the advantage of delivering to all types of
niche audience.
Though initial costs are high, digital market-
ing maintenance costs goes down dramati-
cally after implementation.
Since the brand (and the field) was
comparatively new, the basics needed to be
covered. Good informative content could
cover a huge ground for the company’s
digital presence.
Solutions
Keyword Analysis & Planning:
An in-depth research was initiated to identify
the pattern of keywords search practiced by the
audience. The keywords were categorized and
SEO-friendly content was developed by incorporat-
ing the recommended keywords without losing the
essence and objective of the content.
Campaign:
Our expert team laid out a 12-month content
marketing plan:
»» End-to-end SEO for optimizing the
client website
»» Web development and latest design updates
»» Regular content updates and campaign content
plan on a month-to-month basis
Case Study | The Brand Experience
4
Content team carried out the
following tasks:
»» Identified a list of topics and sub-top-
ics to go on the blog
»» Explored popularly researched topics
related to Risk Management & Risk
Management in specifically in UK
»» Carried out extensive research on the
topics & keyword-targeted landing
pages
»» Prepared a detailed calendar for the
content to be delivered
Reports were generated every month to analyze
the progress of the marketing tactics towards
achieving the objectives.
Content Marketing Plan:
Our Content specialists delivered a set of business
blogs, guest blogs, SEO blogs and landing pages
relevant to the subject and domain. Content was
created considering the interest of the specific
audience.
Content Plan Objective Covered
Business blogs for the client’s
official websites
Showcasing the knowledge reservoir
of the firm & enhancing site traffic
Guest blogs for third-party
Websites
Expanding the brand name across
relevant & reputational blogs sites
SEO blogs Optimizing search engine presence
with SEO-rich content
Keyword-specific landing pages Boosting the chance of conversions
Results
There was instant progress in the client’s digital
visibility and brand awareness. The developments
made in twelve months were remarkable and the
objectives set by the client were met by the end
of the contract tenure. There was an astounding
growth of lead generation through digital channels
by 172%!
Case Study | The Brand Experience
5
Development Facet After 6 months After 12 months
Increase in website visits: 40% 89%
Increase in social media en-
gagement:
124% (there was no social media
presence in the beginning)
151%
Increase in lead generation
through all digital channels:
67% 172%
Cost Effectiveness: 25% increase in overall marketing
cost (separate segment for digital
brand awareness was allocated in
company budget)
Same 25%.
Marketing costs for existing chan-
nels reduced over time.
New marketing channels were
added with the residue ear-
marked budget.
We had no experience in this digital
marketing business to start with.
But showcasing our brand online increased our
target reach not in percentages, but in
multiples. Thanks to you, the transition was
smooth and our budgets got well utilized.
Would like to extend our contract with you.
“
“
The Success Statistics
Case Study | The Brand Experience
6
info@spanglobalservices.com
www.spanglobalservices.com
877-837-4884
https://plus.google.com/+Spanglobalservices https://twitter.com/spanglobal https://www.linkedin.com/company/span-global-services https://www.facebook.com/spanglobalservices
Span Global Services brings to the table first grade innovative data services for diverse companies
- 32 million verified customer records and pro-change strategies. Our execution styles are versatile
for which different types of industrial players find Span Global Services a useful stepping stone
towards building excellent brand value and maintaining it.
© Span Global Services 2018, All rights reserved
USA | CANADA | UK | INDIA

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The Brand Experience [Case Study]

  • 1. Case Study | The Brand Experience 1 THE BRAND EXPERIENCE Comprehensive Content Marketing Support Services Transform a Start-Up Risk Management Company C A S E S T U D Y www.spanglobalservices.com
  • 2. Case Study | The Brand Experience 2 The Client The client is a start-up company hosting its own Governance, Risk & Compliance (GRC) software applicable to various industries especially banks, insurance companies, and investment firms, hospitals, manufacturing firms, Islamic financial institutions and government agencies. The UK-based company has reputable clients like – Bank of Jordan, Cairo Amman Bank, Tawuniya, and Bank Al-Jazira. Apart from the risk-management software solution, the client has other risk-manage- ment services like consultancy, outsourcing, inter- nal-audit support, training courses covering opera- tional risk management & internal audit, specialized courses tailored to business needs as well as full support & training of the GRC software. Objective Span Global Services was approached by the client with the objective of: »» Creating a strong digital visibility for brand recognition in the UK market »» Increase conversions rates along- side maximizing brand visibility Challenges Our Expert Report 1. In the past, Risk Management itself was a comparatively less-known field, even in devel- oped economies like US and UK. Our team was to firstly create awareness for the service first, and then introduce the brand. This had a distinct advantage. The potential for Risk Manage- ment services was huge. Hence, the right kind of content would actually propel the start-up company to greater heights. 2. The client had very little digital presence to project. Being a start-up for a niche sector, this was more or less expected, hence the need. Comprehensive Digital marketing services were required to create brand awareness in UK as well as the other global markets. 3. Client was interested in cost effective digital solutions The client didn’t want to go for expensive digital branding services. They tried traditional direct mar- keting tools like print ads, hoardings and used radio for advertising their brand to a larger audience base instead, with little results.
  • 3. Case Study | The Brand Experience 3 Final Analysis: Digital medium has larger coverage and has the advantage of delivering to all types of niche audience. Though initial costs are high, digital market- ing maintenance costs goes down dramati- cally after implementation. Since the brand (and the field) was comparatively new, the basics needed to be covered. Good informative content could cover a huge ground for the company’s digital presence. Solutions Keyword Analysis & Planning: An in-depth research was initiated to identify the pattern of keywords search practiced by the audience. The keywords were categorized and SEO-friendly content was developed by incorporat- ing the recommended keywords without losing the essence and objective of the content. Campaign: Our expert team laid out a 12-month content marketing plan: »» End-to-end SEO for optimizing the client website »» Web development and latest design updates »» Regular content updates and campaign content plan on a month-to-month basis
  • 4. Case Study | The Brand Experience 4 Content team carried out the following tasks: »» Identified a list of topics and sub-top- ics to go on the blog »» Explored popularly researched topics related to Risk Management & Risk Management in specifically in UK »» Carried out extensive research on the topics & keyword-targeted landing pages »» Prepared a detailed calendar for the content to be delivered Reports were generated every month to analyze the progress of the marketing tactics towards achieving the objectives. Content Marketing Plan: Our Content specialists delivered a set of business blogs, guest blogs, SEO blogs and landing pages relevant to the subject and domain. Content was created considering the interest of the specific audience. Content Plan Objective Covered Business blogs for the client’s official websites Showcasing the knowledge reservoir of the firm & enhancing site traffic Guest blogs for third-party Websites Expanding the brand name across relevant & reputational blogs sites SEO blogs Optimizing search engine presence with SEO-rich content Keyword-specific landing pages Boosting the chance of conversions Results There was instant progress in the client’s digital visibility and brand awareness. The developments made in twelve months were remarkable and the objectives set by the client were met by the end of the contract tenure. There was an astounding growth of lead generation through digital channels by 172%!
  • 5. Case Study | The Brand Experience 5 Development Facet After 6 months After 12 months Increase in website visits: 40% 89% Increase in social media en- gagement: 124% (there was no social media presence in the beginning) 151% Increase in lead generation through all digital channels: 67% 172% Cost Effectiveness: 25% increase in overall marketing cost (separate segment for digital brand awareness was allocated in company budget) Same 25%. Marketing costs for existing chan- nels reduced over time. New marketing channels were added with the residue ear- marked budget. We had no experience in this digital marketing business to start with. But showcasing our brand online increased our target reach not in percentages, but in multiples. Thanks to you, the transition was smooth and our budgets got well utilized. Would like to extend our contract with you. “ “ The Success Statistics
  • 6. Case Study | The Brand Experience 6 info@spanglobalservices.com www.spanglobalservices.com 877-837-4884 https://plus.google.com/+Spanglobalservices https://twitter.com/spanglobal https://www.linkedin.com/company/span-global-services https://www.facebook.com/spanglobalservices Span Global Services brings to the table first grade innovative data services for diverse companies - 32 million verified customer records and pro-change strategies. Our execution styles are versatile for which different types of industrial players find Span Global Services a useful stepping stone towards building excellent brand value and maintaining it. © Span Global Services 2018, All rights reserved USA | CANADA | UK | INDIA