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PRODUCT DESIGN
LEAN UX
CHIEF DIGITAL OFFICER
DRESS.CODE.CONVERSE. 

USER EXPERIENCE ADDICT
TWITTER: @SOUPI
GEORGE ELKHABBAZ
HELLO MY NAME IS…

MY SPIRIT ANIMAL IS…

MY IDEA IS…
You
INTRODUCTION
TODAY’S WORKSHOP
WHAT TO EXPECT
▸ Design is about solving a problem
▸ Design is not how it looks
▸ Low Fidelity MVP
▸ I am not here to teach you about
YOUR product
▸ My goal is to give you a set of tools
that will help you develop YOUR
ideas
TODAY’S WORKSHOP
WHAT TO EXPECT
▸ Overview of what Lean Startup is
▸ Overview of what Lean UX is
▸ Product Design
▸ Personas
▸ Use Cases
▸ Features
▸ Metrics
▸ Recap/Wrap up
LEAN STARTUP
LEAN UX
Understand
The Problem
Design Test Learn Build Launch
SUCCESSFUL
LEAN UX
SUCCESSFUL LEAN UX
HOW WILL IT WORK?
▸ Goal driven teams
▸ Cross-functional teams
▸ Minimum viable features
▸ Data > Opinion
▸ Close interaction with real customers
DIFFERENCE BETWEEN “CHEAP” AND LEAN UX
CHEAP UX
▸ Budget comes first
▸ Jump to tactical fixes in design
▸ Skip on important parts of the UX
process to avoid spending money
▸ Don’t spend money
▸ More likely to think about cutting costs
▸ MINIMAL viable product
▸ Focus on how much money is spent
▸ Play it safe. No failing.
▸ Discovery and learning come first
▸ Invest in strategic changes in design
▸ Think smarter about how to do the UX
faster yet spend money more effectively
▸ Don’t waste money
▸ More likely to think about how to make
more money while delivering great UX
▸ Minimal VIABLE product
▸ Focus on when and how money is spent
▸ Fail faster, learn, ADAPT
uxmatters.com
LEAN UX
WHAT YOUR CUSTOMERS SEE
PROTOTYPE
LOOK & FEEL
RESEARCH
PLANNING
WARMUP
WARMUP
IDENTIFICATION
▸ Who are your users?
▸ What is their problem?
▸ What is your solution?
▸ Is there already solution out there for their problem? How
does it fall short?
WARMUP
IDENTIFICATION
PROBLEM SOLUTION
PEOPLE
Have
Use
Address
KNOW YOUR CUSTOMERS
PERSONAS
WHAT IS IT FOR?
PERSONA
PERSONAS
FACTS
▸ Age
▸ City where s/he lives
▸ Work
▸ Marital status
▸ Income
▸ Etc.
PERSONAS
BEHAVIORS
▸ What do they do that makes them
your target audience?
▸ How are they solving their problems
now?
PERSONAS
NEEDS & GOALS
▸ What do they need to accomplish
that will solve their problem?
▸ Why do they do the behaviors?
▸ How are they solving the problem
now?
PAUSE!
QUESTIONS TO ANSWER:
1.ARE THERE ENOUGH PEOPLE LIKE THAT?

2.CAN YOU FIND ANY AND TALK TO THEM?
WHAT NEXT?
VALUE PROPOSITION
USE CASES
WITH “PRODUCT/SERVICE
NAME” OMAR
CAN…”ACCOMPLISH TASKS”
Your Product
VALUE PROPOSITION: USE CASES
1.WRITE UP TO 6 USES
2.VOTE FOR THE TOP PICKS
3.RE-WRITE/DRAW THE TOP PICK
FEATURES
BRAINSTORMING
BRAINSTORM UP
TO 4 FEATURES
RECAP!
WHAT YOU HAVE NOW:

1.PERSONA: WHO ARE YOUR USERS? WHAT ARE
THEIR GOALS AND NEEDS?
2.VALUE PROPOSITION: WHAT CAN THE USERS
DO WITH YOUR PRODUCT?
3.FEATURES: HOW WILL THEY ACCOMPLISH
THAT?
METRICS
DOES IT WORK?
ACTIONABLE
METRICS!
Unhelpful Vain Good Better Magic
NUMBER OF VISITS REGISTRATIONS % OF WEEKLY USERS % OF USERS

WHO SIGN IN
SEVERAL TIMES A
DAY
% OF USERS

WHO USE THE
SERVICE SEVERAL
TIMES A DAY
METRICS
GUIDELINES
▸ Metric should begin with a number
▸ number of…
▸ average number of…
▸ percent of…
▸ Metric should have a timeframe
▸ Per day…
▸ Per week…
▸ Per month…
PICK YOUR
METRICS!
RECAP!
WHAT YOU HAVE NOW:

1.PERSONA: WHO ARE YOUR USERS? WHAT ARE
THEIR GOALS AND NEEDS?
2.VALUE PROPOSITION: WHAT CAN THE USERS DO
WITH YOUR PRODUCT?
3.FEATURES: HOW WILL THEY ACCOMPLISH THAT?
4.ACTIONABLE METRICS: THE SWEET TASTE OF
SUCCESS. OR FAILURE.
STORY TIME!
ALMOST THERE!
PACKAGE IT!
SHARE IT!
THANK YOU!TWITTER: @SOUPI

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