In this webinar, our guest speaker Lt Gen USAF (Ret) Bill Donahue, discussed how using cyber technology can enable operator effectiveness and mission success. Bill also shared his opinion about what’s important to achieve these objectives and deliver the needed results During this interactive webinar, Bill discussed with our attendees how: -Air Force operators at all levels need a reliable, secure network, that is well managed and trusted. -Decision makers need visibility into network operations, so they can make fact-based decisions, that will enable mission success. -Cyber operators on bases need cyber situational awareness so they can manage vulnerabilities and deliver a trusted network to all combat operations and combat support functions. -Dependencies on the cloud are real and important to successful cyber operations. -The right application of cyber tools enable trusted cyber security and performance in a multi-cloud environment. Delivering trusted, reliable and scalable cyber/digital services is the requirement. -The right cyber and digital tools enable the Air Force CIO vision-- “All Airmen connected and equipped across a Digital Air Force that fully-enables Joint All Domain Operations Command & Control.” -Mission success depends on all Air Force users trusting the network to deliver an innovative digital experience.”

1. 1@solarwinds
Cybertechnology to Enable Operator
Effectiveness and Mission Success
Government and Education Webinar
September 22, 2020

2. 2@solarwinds© 2020 SolarWinds Worldwide, LLC. All rights reserved.
William Donahue
Lt. General USAF (Ret.)
Bill Donahue is on the board of directors for Eutelsat America Corp. and Roundarch-
Isobar Inc. He’s also an advisor to Carahsoft and several small, startup, and early-stage
companies in the information technology product and services market. He remains active
in the federal information technology, satellite, and telecommunications environment,
with a focus on companies and technologies using the power of information and
networks to deliver mission success and improved citizen services.
He retired from the US Air Force as a lieutenant general in May 2000 as the director of
communications and information at Air Force Headquarters and commander of the Air
Force Communications and Information Center in Washington, D.C. He has extensive
background in Federal information technology, telecommunications, cybersecurity, and
space-based technologies and systems.

3. 3@solarwinds
Agenda
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• New beginning—cyber is an
operational domain
• Mission success needs cyber
success
• Cyber success needs a reliable and
trusted network
• Q&A

4. 4@solarwinds 4@solarwinds
Cyberspace Is an “Operational Domain”
The new beginning
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• Like land, sea, air, and space, “cyberspace” is
important to national security and the delivery of
citizen services
• Being a great nation requires “greatness” in
cyberspace
• Every dimension of government depends on cyberspace
• Trust and reliability in cyberspace is imperative
Our focus on building
and operating the
network must equal
our focus on
operational mission
success

5. 5@solarwinds 5@solarwinds
Cyber Situation Awareness—An Imperative
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• Decision makers at all levels need cyber situation
awareness to support operational decision-making
for mission success
• Trust in the data
• Trust in the network
• Trust in the people
A trusted network is
like oxygen on the
battlefield—everyone
needs it to succeed

6. 6@solarwinds 6@solarwinds
The Cyber Professional Viewpoint
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• The task is to install, operate, maintain, and sustain a
trusted network
• Cloud, artificial intelligence (AI), machine learning (ML),
security, etc. are tools cyber professionals use
• The operational user needs and expects quality
information
• On the user’s device
• 24/7
• In all weather
• Anywhere in the universe
The user isn’t looking
for a “digital fork” to
help them eat MREs

7. 7@solarwinds 7@solarwinds
Cyber Situation Awareness Is the Imperative
for Cyber Success
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• We have incredible technologies in the cyber domain
• Mission success depends on the performance of these
technologies
• Cyber success depends on powerful tools to monitor,
analyze, and manage these technologies
• Passive defense, active defense, and mission operations
need cyber situation awareness for mission success
Cyber situation
awareness for mission
success

8. 8@solarwinds 8@solarwinds
Obstacles to Success
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• Adherence to process over mission outcomes
• Forcing behavior on users instead of a “service providing”
mindset
• Oversight isn’t about fixing blame or searching for the
guilty
• Few to no metrics—such as minimum measure cycle
time, defects, user experience, and costs per unit of
output
• Empower the network operators to deliver mission
outcomes
We cannot succeed if
“…IT systems are
crushing the spirit of
our airmen…”

9. 9@solarwinds 9@solarwinds
Pathway to Success
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• Measure, monitor, and assess all components operating
in the cyber domain
• Help the Air Force achieve its cyber domain objectives
• Ready
• Operational
• Lethal
• Deliver measurable, scalable, and impactful cyber
capability in operations
Lead, follow, or get out
of the way

10. 10@solarwinds 10@solarwinds
Charge for the Future
We’re in a multi-domain world
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
• Be a “mission operator” who’s a cyber expert
• Be curious and explore new solutions
• Listen to visionaries and learn from history
• Know your systems—measure, monitor, analyze, and
manage
• Know how the cyber domain integrates with the
other domains
Why are there brakes
on cars?

11. 11@solarwinds
Q&A
© 2020 SolarWinds Worldwide, LLC. All rights reserved.
Call government sales:
877.946.3751
Contact federal sales:
federalsales@solarwinds.com
Contact state and local
government sales:
governmentsales@solarwinds.com
Contact education sales:
educationsales@solarwinds.com

12. 12@solarwinds
THANK
YOU
© 2020 SolarWinds Worldwide, LLC. All rights reserved.

13. 13@solarwinds
Contact Us
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• Visit our government website: http://www.solarwinds.com/government
• Call government sales: 877.946.3751
• Email SolarWinds® federal government sales: federalsales@solarwinds.com
• Email SolarWinds state and local government sales: governmentsales@solarwinds.com
• Email SolarWinds education sales: educationsales@solarwinds.com
• Follow us on LinkedIn: https://www.linkedin.com/company/solarwinds-government
Let us know how we can help you
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