8. 8
Email management tools lack innovation
» Only 15% of companies use one tool for managing email
while 53% use 3 or more
8
Perfmon
7% Windows task
manager
9%
Exchange best
practices
analyzer
10%
WMI
10%
Third party
monitoring
13%
Exchange
Management
Shell
15%
logs
16%
Exchange
Management
console
20%
WHAT TOOL IS USED TO MANAGE EMAIL?
None
4%
1
15%
2
28%
3 or more
53%
HOW MANY TOOLS ARE USED TO MANAGE
EMAIL?
9. 9
On-premise email still dominates, but SaaS
increasing
» 37% of respondents believe their company will have their email
application hosted in the cloud within the next 3 years, nearly
doubling the current number using a hosted service provider
9
Do you think your company
will transition to a SaaS-
based application for email?
28% - Never
37% - Yes, in the next 3 years
22% - Yes, in the next 5 yearsOnly On-
Premise
74%
Only SaaS
14%
Combination
(On-Premise
& SaaS)
12%