Today, especially the developing country like India, Municipal Corporations are facing the challenges of rapid urbanization, haphazard development, political interference, poor work culture, eroding accountability and a declining public image due to the increasing gap between service delivery and public expectations. Governments need to align their services to meet with the growing needs of the urbanization, to bring about Simple, Moral, Accountable, Responsive and Transparent Governance. To achieve the above objectives, SoftTech Engineers Pvt Ltd has made extensive research and has strong technology product AutoDCR to help Municipal corporations and urban development authorities deliver a comprehensive set of services to citizens.