12. Project Objective: Goal vs Objective Goal statements are designed to be vague. Objectives should not be vague. Objectives must be SMART
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14. Additional objectives (the benefits achieved almost as side-effects, not the reasons for doing the project)
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16. “Reduce TCO (Total cost of ownership) of the system by 20% before Christmas Eve” – Goal or Objective?
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18. Project Lifecycle: PLC vs SDLC The project life cycle represents the processes use to manage the work while the SDLC actually represents the work of creating the software system.