5. “To Bring the “To Bring
Best Games to Global Gamers
Users All Over to our Partners
the World” Games”
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6. Company Snapshot
2008 Company founded in Hong Kong
#1 Independent publisher on Facebook
15mm Monthly Active Users on Facebook
2.5mm Daily Active Users on Facebook
130+ Games launched since 2009
5 Global teams (Hong Kong | San Francisco | Tokyo | Beijing | Moscow)
6 Platforms
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7. Bringing Users and Developers
Together Through Games
Social Platform
Growth & Cross Real-Time
Engagement Localization
Distribution Promotion Analytics
7
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10. Top Games that 6waves Published
6w has helped scale many games across a
range of genres
Peak 1M+ MAU Titles on Facebook:
Township Kingdoms of Camelot
Astro Garden Animal Paradise
Ravenskye City Resort World
Airport City Simply Hospital
Zombie Island Big Business
Baby & Me Birdland
Mystery Manor Legacy of Rome
Ravenwood Fair Spartacus: The Game
Mall World My Fishbowl
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11. User Acquisition Strategy
• Soft-launch with minimal • Once stable, turn on paid
new users to secure the acquisition and cross
game stability and basic promotion are the base for
metrics review for organic growth
optimization
Source: 6waves Internal Data,
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12. Case Studies
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14. Industry Reports
• Growth in social games to come from:
– games in newer genres on Facebook;
– improving monetization of games on Facebook
• conversion rates (from free-users to paying users)
• alternative monetization such as ads;
• Social games off Facebook including other social
networks, and platforms
– such as mobile, online, and console.
• Overall, we expect the worldwide social game market
to grow at 30%
Source: Lazard Capital Markets, Oct 2011
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15. Social/Mobile Represents the Highest Growth
Game
Social- $ 8.4
Industry
2012 $ 50 Bn Mobile Bn
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21. What About Asia?
• 3,879,740,877 Asia Population
• 1,016,799,076 Internet Users
SOURCES: INTERNET WORLD STATS ACCESSED Dec 2011; www.socialbakers.com
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22. Selected Countries with Low Penetration
• Japan penetration still
low
• China continues to be
blocked
Source: www.socialbakers.com
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24. Japan
The Opportunity
• Game-friendly society
• Fast, reliable internet
infrastructure
• Mobile Country
• 100+ MM SNS/social
game users
• ARPU could be 5X – 10X
other countries
• Retention could be 2X –
5X other countries
• 11 games launched by
6waves
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25. Japan
The Challenge
- Localization
- Developer Support
- Regulatory Issues
- User Consumption
- Customer Service
- The platform
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26. Localization – Not Just Translation
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30. Developer Support Issue
Integration: Submission:
User Authentication Apply for launch and if
Payment API rejected, fix errors/bugs
Friend API according to the platform
Text Data API review (repeat as
Etc. necessary)
31. Regulatory Issues
Airport City Coin Purchase Page
• Japan platform’s
regulations and policies
are very strict
• By law, virtual currencies
(i.e. in-game currencies)
must expire in 180 days
from the date of
purchase
• Gacha mechanism being
banned
32. Japanese Users Consume Rapidly
JP Users consumed virtual items quickly just
• JP users go through the after 2 days of launch of Ravenwood Fair
game quickly.
– Unique features for the JP
version will extend
gameplay and retain users.
• Higher consumption of
virtual goods
– JP users consume more
New assets and features made uniquely
virtual items = high
for the Ravenwood Fair JP version
ARPU. More assets mean
higher monetization.
33. JP Customer Support
Airport City Community Page on Yahoo! Mobage
JP users are highly
sensitive to CS and CM
issues.
Unattended bug reports
and suggestions can
lead to flaming and poor
game performance.
More care is required
for JP customer
maintenance.
37. Huge Market
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38. But It’s Also Complicated
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39. ChinaSocial Games
The Opportunity
- 800+ MM social network users
- Chinese internet users spend 41% of
their online time on social networks
- Lower APRU but explosive growth
potential
- High ARPU games have PvP
elements
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40. Top China Social Networks
Users in Millions
600
550
500
400
310
300
250
200
137
116
100
0
Tencent Qzone Tencent Weibo Sina Weibo Renren Kaixin
Source: Reported by respective websites
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41. Tencent
• 3/2011
– 1 billion installs
• 9/2011
– Top developers with
monthly revenue over
$1.5m
• 3/2012
– 200 million MAUs for 3rd
party developers
• 45,000 applications
• 30,000 developers
• Total rev share $90m
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42. China Social Games
The Challenge
- Localization
- Developer Support Issue
- Regulatory Issues
- User Behavior
- Customer Service/Community
- The platform itself
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43. Localization - Platform VIP system
Attractive VIP benefit VIP members get discount on purchase
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44. Localization - Weibo
Interact with your friends thru Weibo Get update news from Weibo
Share your decoration to Weibo
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45. Localization - Sharing
Qzone will integrated your QQ IM friends
list, you can easily invite your best friends Incentive reward via sharing
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47. Developer Support Issues
• Open platform APIs
available but limited
English support
• Complicated submission
process
• Differences across
different platforms
A good local partner can ensure smooth integration, launch, and
developer/customer support.
48. Regulatory Issues
• Strict policies/regulations on
online gaming
• Need to apply for several licenses
to operate online games in China
• Gamers need to register their
account with ID and real name
• Restriction on the playing time of
those under 18.
49. Chinese Consumers
PVP element is key to high ARPU Gift Works
The Chinese way of showing your girlfriend the love
”Loyal “ Customers
Generally high retention and lower pay rate
50. Customer Support/Community
Ravenwood Fair’s QQ Discussion Group
• Email support requests are
rare, users prefer to use
instant messaging tools to
get answers;
• Weibo(Chinese Twitter) + QQ
Pages + old-style discussion
boards are also popular;
54. The Playing Field is Not Level
The Challenges
- Discovery
- Fierce Competition
- Marketing Budget
- Marketing Expertise
- Short Life Cycle
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55. BIGGER DOES NOT NECESSARILY
MEAN BETTER
WHY DAU AND MAU ARE LESS IMPORTANT
56. Profitability Matters Most
The Challenges
- Market saturation
- Increasing acquisition costs
- Most users won’t pay
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60. How to increase pay rate and
ARPU?
- Label and highlight the ‘Best
Deal’ option
- Make sure the ‘Best Deal’
option is above the fold
(visible without scrolling
down)
- Give away special items
when players buy the ‘Best
Deal’ package
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63. Library of Best Practices from 6waves
Retention Viral Features Monetization Tutorial Optimization
Achievements Frictionless Requests Crafting System Flow Optimization
Daily Login Bonus Help from Friends Point of Sales Magic Arrows
Gifting System Power of Neighbors Consumable Items Educate Players to Spend
… and more!
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65. Going Global
Leverage the Global Reach of Social Networks
Facebook - 900 million users
Huge opportunities in Asia
Maximize Revenue Potential of the Game
Bigger is not always better
Know your audience, and how to reach them
Work with the Right Local Partners
Expert in optimizing the game for the local audience
Local Marketing channels + Customer Service
Strong Relationships with Dominant Platforms
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Platform Focus, Why? Differentiation. (Compare Platform Model with Pure Development Model, Risk vs. Return)
6waves manages the paid acquisition and cross promotion.Developer focus on making compelling viral feature.
Actual number is probably closer to 879mm
The largest region of users, and growing by 10M new users each month
Although there are some developer support docs in English, they are incomplete and not frequently updated. A GOOD LOCAL PARTNER is NEEDED to ensure smooth integration, launch, and developer/customer support.