Fra Smidig-meetup 20 mai 2019

1. Rød&Baum
global leadership competence
Creating Intelligent Teams
– a Systems Approach to Change
1
Smidig Meetup May 2019 Anne Rød, BA, MA, MCC

2. Rød&Baum
global leadership competence
Anne Rød
Bachelor in Communications, UK, Master in Marketing, UK
Master NLP, Certified Co- Active Coach, Certified Organisational Relationship and Systems Coach
(ORSC)
MCC with International Coach Federation
10 years working within strategic communication in organisations UK and Norway
8 years in academia within strategic communication, team development and leadership
15 years as executive team coach, facilitator, trainer and international consultant across four
continents
12 years as Senior faculty member CRR Global (ORSC)
Author of; Endring- systeminspirert ledelse i praksis, og
Creating Intelligent Teams
Doctoral researcher in systemic practice at University of
Bedfordshire, UK, topic: Organisational change

3. Rød&Baum
global leadership competence
MINGLE
What is great about using
Agile in your work?
What is challenging about
using Agile in your work?
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4. Rød&Baum
global leadership competence
What is a human
relationship (team) system?
A system is a group of
interdependent people with a
common purpose or identity -
such as being in family, working
in a company, being on a team

5. Rød&Baum
global leadership competence
A shift from coaching individuals to
coaching the team system...

6. Rød&Baum
global leadership competence
The Principles of
Relationship Systems Intelligence
1. Every relationship system forms its own powerful identity, known as
the Relationship (Team) Entity.
2. Every member of the relationship system is an information carrier and
a Voice of the System (VOS).
3. Relationships systems are naturally intelligent, generative and
creative.
4. Relationship systems rely on roles for its organization and execution of
functions. Roles belong to the systems, not to the individuals that inhabit
the system.
5. Relationship systems are in a constant state of emergence, always
wanting to manifest and express itself.
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7. Rød&Baum
global leadership competence
Relationship Systems Intelligence
Emotional intelligence
- relationship with self
Social intelligence
- relationship with other
Relationship Systems Intelligence
– is the ability to see oneself, and others, as an
expression of the system

8. Rød&Baum
global leadership competence
PRODUCTION can include....
• linear plans for target setting
• to complete tasks and achieve goals
• the monitoring and measuring of
quantifiable data
• control the progress

9. Rød&Baum
global leadership competence
RELATION can include....
• non- linear relationships
• interconnected patterns of relationship
• interedependent collaboration
• sense of belonging ( WE ness, one team)
• trust
• psychological safety, which enables a learning culture

10. Rød&Baum
global leadership competence
PSYCHOLOGICAL SAFETY
Enables learning at the group level and is....
• an ongoing process of reflection and action
• characterized by asking questions
• seeking feed- back
• experimenting
• reflecting on results
• discussing errors or unexpected outcomes of actions
• test assumptions and discuss differences of opinion openly
• with no failing, only learning
• where one is not afraid to be rejected if making mistakes or speaking
one´s opinion

11. Rød&Baum
global leadership competence
Change process &
dynamics
Unknown/
partially unknown
known
(Source: Arnold Mindell)

12. Rød&Baum
global leadership competence
Noticing signals
• What are the global signals from the system`s environment?
• I.e. Changes in governmental regulations, economic recession, or
new technology.
• What are the local signals that something different is needed?
• I.e. Customer complaints, drop in sales, technology failures
• What are the internal signals from the system?
• I.e. Poor morale, bad performance, gossip, conflicts or role confusion

13. Rød&Baum
global leadership competence
– An leaper/enthusiast
– A bridge builder
– A tradition holders
What am I and in which
situations?

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global leadership competence
Lets get personal for a moment…
Imagine a change you are facing… First reflect on your own, and then share with
the person next to you, answering these questions…
1. What are the signals that change is imminent in your life right now?
2. What is the ”high dream” (the best future) outcome for the change you are
facing?
3. What is the “low dream” (worst case scenario) outcome for the change you
are facing?
4. Which dream are you closest to right now and why?

15. Rød&Baum
global leadership competence
A CONFLICT IS A SIGNAL THAT SOMETHING IS
NOT WORKING AND A CHANGE IS NEEDED IN
THE HUMAN SYSTEM (TEAM/ORGANISATION)
Conflict and change....
2019-05-21

16. Rød&Baum
global leadership competence
How a conflict evolves……..
irritation
frustration/disc
ontent
locked
conflict

17. Rød&Baum
global leadership competence
Conflict resolution
• Identify the issue that is causing the problem.
• Allow each person to express their position at least
twice.
1: issues and
hearing the
voices
• Move through these useful questions one at the
time, giving each person equal time and space to
answer in turn:
• “Are you willing to resolve this without blame?”
• “Why is it important to resolve this?”
• “What do you agree on?”
• Reflect common interest and experiences.
• Name the emotional field and acknowledge the
partnership throughout.
2: Discover
common
interest
• Put the problem out in front.
• Engage the people present to become a task team
ready to resolve the issue.
• Create action steps.
3: Problem-
solving

18. Rød&Baum
global leadership competence
Some ideas for Scrum
Masters
1. What is the level of psychological
safety in our team?
2. Lead the team system, not the
individuals- build the WE- ness
3. Collectiively assess team strengths
and challenges
4. Build team contracts
5. Run regular reflection sessions
6. Do constellation conversations
7. Use circular approach; Meet-
Reveal- Align & Act
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19. Rød&Baum
global leadership competence 19
Some reflection– ELA
E- What was my experience of this session?
L- What did I learn?
A- How and where can I apply this learning?

20. Rød&Baum
global leadership competence
Anne Rød
author, facilitator, leadership
and team development
Anne Rød BA, MA, MPCC, CPCC, ORSCC
Doctoral researcher in systemic practice
University of Bedfordshire
United Kingdom
Contact:
anne@anne-rod.com
www.anne-rod.com
@annerodnorway