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Introduction To Six Sigma | What Is Six Sigma? | Introduction To Six Sigma Methodology | Simplilearn

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In this introduction to Six Sigma, we'll go into what exactly is Six Sigma, what the different methodologies are, and the different roles in a Six Sigma team. After this, we will also focus on Lean, the Lean process and Lean Six Sigma. We will also learn about how advantageous both Six Sigma and Lean are. Now, let's get started with the presentation.

The topics we'll be going into in this video are:
1) What is Six Sigma?
2) What are the advantages of Six Sigma?
3) What are the Six Sigma methodologies?
4) What is Lean?
5) What is the Lean process?
6) What is Lean Six Sigma?

Learn to develop your organizational projects with the Lean Six Sigma Green Belt certification online program. Aligned to the IASSC exam, this online six sigma certification integrates lean and the DMAIC methodology with case studies to provide you the skills required for an organization's growth.

About Simplilearn SIx Sigma green belt course:
This Lean Six Sigma Green Belt course provides an overview of Six Sigma and the DMAIC methodology and is aligned to the leading Green Belt certifications at ASQ and IASSC. In this Lean Six Sigma Green Belt course, you will learn how to measure current performance to identify process issues and how to formulate solutions.

Six Sigma Green Belt Training Key Features:
- 56 hours of high-quality blended learning
- 33 PDUs offered
- 4 simulation test papers, 4 real-life projects
- Aligned to ASQ and IASSC

Eligibility:
Lean Six Sigma professionals are in high demand due to their ability to use problem-solving techniques to reach business solutions and assuring quality control throughout the process. The Lean Six Sigma Green Belt certification is ideal for Quality system managers, Quality Engineers, Quality Supervisors, Quality analysts and managers, Quality auditors, and any individual wishing to improve quality and process within an organization.

Learn more at https://www.simplilearn.com/quality-management/lean-six-sigma-green-belt-training

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Introduction To Six Sigma | What Is Six Sigma? | Introduction To Six Sigma Methodology | Simplilearn

  1. 1. A few years ago…
  2. 2. James! You’re in a lot of trouble!!
  3. 3. Click here to watch the video
  4. 4. Our consumers aren’t happy with our service Operational costs are way too high!
  5. 5. And as manager, you’ve got to answer for this!
  6. 6. Now
  7. 7. Hey James! Great work the last quarter! Very impressive!
  8. 8. Thank you! I’ve got the Six Sigma methodology to thank, actually!
  9. 9. Oh wow! Can you tell me more about Six Sigma?
  10. 10. So here’s what you need to know: What is Six Sigma? What are the advantages of Six Sigma? What are the Six Sigma methodologies? What are the roles in a Six Sigma team? What is Lean? What is the Lean process? What is Lean Six Sigma?
  11. 11. Now, let me tell you about Six Sigma!
  12. 12. Six Sigma is a methodology that focuses on eliminating the defects in a product, service or process. It is: Statistics-based Data-driven Focused on continuous improvement What is Six Sigma?
  13. 13. The core ideologies behind Six Sigma are the following: Business success is greatly dependent on continuous efforts that can achieve stable and predictable process results Business and manufacturing processes have characteristics that can be defined, measured, analyzed and controlled Top-level management plays a significant role in achieving sustained quality, along with the rest of the organization 1 2 3 What is Six Sigma?
  14. 14. Let’s talk about the advantages of Six Sigma
  15. 15. Produces a road map that can reduce an organizations risks and operational costs Improves the efficiency and timeliness of the overall process Decreases defects, improves tracking and monitoring, and ensures policy compliance What are the advantages of Six Sigma?
  16. 16. Helps improve customer and vendor satisfaction Improves cash flow Improves regulatory compliance What are the advantages of Six Sigma?
  17. 17. Now let me tell you about the process of Six Sigma
  18. 18. Six Sigma projects usually involve two methodologies: DMAIC DMAdv Define – Measure – Analyze – Improve - Control What are the Six Sigma methodologies? Define – Measure – Analyze – Design - Verify
  19. 19. Six Sigma projects usually involve two methodologies: DMAIC DMAdv Define – Measure – Analyze – Improve - Control What are the Six Sigma methodologies?
  20. 20. DMAIC One of the most commonly used methodologies Used when an existing product or process in your company does not meet your quality standards What are the Six Sigma methodologies? Define – Measure – Analyze – Improve – Control
  21. 21. DEFINE MEASURE ANALYSE IMPROVE CONTROL Define the issue, opportunity for improvement and requirements of the customers What are the Six Sigma methodologies?
  22. 22. DEFINE MEASURE ANALYSE IMPROVE CONTROL Measure the process to determine its current performance What are the Six Sigma methodologies?
  23. 23. DEFINE MEASURE ANALYSE IMPROVE CONTROL Analyze the process to determine the root causes of the defects, as well as variation What are the Six Sigma methodologies?
  24. 24. DEFINE MEASURE ANALYSE IMPROVE CONTROL Improve by creating changes in the business process and ensuring the root causes are addressed What are the Six Sigma methodologies?
  25. 25. DEFINE MEASURE ANALYSE IMPROVE CONTROL Control the new process and future performance What are the Six Sigma methodologies?
  26. 26. Six Sigma projects usually involve two methodologies: DMAIC DMAdv Define – Measure – Analyze – Design - Verify What are the Six Sigma methodologies?
  27. 27. Also referred to as DFSS (Design For Six Sigma) Used when a new product or a process design is to be created from the ground up What are the Six Sigma methodologies? DMADV Define – Measure – Analyze – Design – Verify
  28. 28. DEFINE MEASURE ANALYSE DESIGN VERIFY Define the project goals and the customers requirements What are the Six Sigma methodologies?
  29. 29. DEFINE MEASURE ANALYSE DESIGN VERIFY Measure and determine the customer needs, response to products, or review of services What are the Six Sigma methodologies?
  30. 30. DEFINE MEASURE ANALYSE DESIGN VERIFY Analyze metrics to determine areas where the product or service can be aligned better with the customer needs What are the Six Sigma methodologies?
  31. 31. DEFINE MEASURE ANALYSE DESIGN VERIFY Design process details and optimizes the design to ensure customer needs are met What are the Six Sigma methodologies?
  32. 32. DEFINE MEASURE ANALYSE DESIGN VERIFY Verify the performance of the design and how well it meets customer needs What are the Six Sigma methodologies?
  33. 33. Before we get on, let me tell you about how helpful Six Sigma can be with an example
  34. 34. A few months ago, a survey we conducted showed that customers didn’t like our company all that much. So, we decided to fix that
  35. 35. …with the help of Six Sigma!
  36. 36. We zeroed in on the DMAIC methodology.
  37. 37. DEFINE MEASURE ANALYSE IMPROVE CONTROL In this phase, we used a tool called Voice of the Customer (VoC). VoC represented the needs and requirements of our customers. Our VoC showed the following: • Customers expected prompt delivery • The correct product selection and • A knowledgeable distribution team
  38. 38. DEFINE MEASURE ANALYSE IMPROVE CONTROL We wanted to determine why customers didn’t like our company. So, we performed data collection We found out that we took 56% longer to deliver products than our competitors We began to focus on reducing the time between order entry and the final delivery of the product
  39. 39. DEFINE MEASURE ANALYSE IMPROVE CONTROL So we identified the problem: Slow delivery. We then asked the question: Why was our delivery so slow? Our analysis produced the following causes: 1) Inaccurate sales plans 2) Issues with our safety stock 3) Issues with vendor’s delivery performance 4) Falling behind on the manufacturing schedule
  40. 40. DEFINE MEASURE ANALYSE IMPROVE CONTROL Further analysis showed that 80% of our sales came from 30% of our products. We didn’t have enough safety stock to get 30% of our products to the customers who required it
  41. 41. DEFINE MEASURE ANALYSE IMPROVE CONTROL We began to focus on solving this problem. We began having monthly reviews, to ensure our in-demand products stayed in-demand. Another thing we focused on was to order and provide the customer with the products they wanted
  42. 42. DEFINE MEASURE ANALYSE IMPROVE CONTROL We created plans to monitor sales on our bestselling 30% of products Each year, we would review how well the products did, and replace it with a different topic if was falling out of demand
  43. 43. Now let me tell you about what a Six Sigma team consists of
  44. 44. What are the roles in a Six Sigma team?
  45. 45. This is Level 7. These represent the novice level. • Provides the basic introduction to the principles and methodology of the program • Work locally by supporting projects and solving relatively small issues • Are the foundation for the ones deciding the course of the program
  46. 46. This is Level 6. These individuals have a yellow belt certification • Is a core team member with an understanding of the basic metrics and methods of improvement • Responsible for identifying certain processes (in their areas of knowledge) that need to improve and smaller improvement projects
  47. 47. This is Level 5. These individuals have a green belt certification • Are part-time professionals with several different duties • Focus on smaller Six Sigma projects and are involved with gathering data, executing experiments, and analyzing information. • Also assist with black belt projects
  48. 48. This is Level 4. These individuals have a black belt certification • Are team leaders of Six Sigma projects • Complete 4-6 projects per year • Experts of the principles, the methodologies and Lean concepts • Can identify hidden reasons behind a product’s failure, thanks to expertise in statistical experimental design
  49. 49. This is Level 3. These individuals have a master black belt certification • Are experts in the resources, practices and the methodologies used in Six Sigma. • Coach, train and certify black belts • Work together with Six Sigma leaders to ensure the company’s goals are met
  50. 50. This is Level 2. These individuals are referred to as ‘Champions’ • Works closely with the executives • Have a critical role in senior or middle executive level • Understand the company’s vision, mission and metrics to set up a Six Sigma plan to fulfill the requirements • Is responsible for removing road-blocks that could reduce the probability of success
  51. 51. This is Level 1. These individuals are referred to as ‘Executives’ • Represent the highest level of leadership in a Six Sigma team • Use their training and experience to set up Six Sigma projects that are in accordance with the organization’s goals • Ensure that projects add value and are successful
  52. 52. There’s another thing I commonly hear. It’s called Lean…
  53. 53. Yes, Lean is another methodology, just like Six Sigma
  54. 54. The Lean manufacturing or Lean production methodology focuses on one important ideology, to continue optimizing processes and eliminating waste. Some of its important characteristics are: What is Lean?
  55. 55. The Lean manufacturing or Lean production methodology focuses on one important ideology, to continue optimizing processes and eliminating waste. Some of its important characteristics are: Waste refers to any part of the process that doesn’t add value to the customer. It’s any process the customer does not want to pay for What is Lean?
  56. 56. The Lean manufacturing or Lean production methodology focuses on one important ideology, to continue optimizing processes and eliminating waste. Some of its important characteristics are: Most decisions are made considering how they affect customer value Every member in the team has a clear understanding of the goals of the organization Encourages individuals to find ways to drive further success, even if the organization is doing well What is Lean?
  57. 57. The Lean manufacturing or Lean production methodology focuses on one important ideology, to continue optimizing processes and eliminating waste. Some of its important characteristics are: Emphasis on cross functional collaboration and communication Focus on addressing complex questions, rather than short term fixes Can anticipate areas of trouble and can improvise in unexpected circumstances What is Lean?
  58. 58. Here’s how Lean and Six Sigma differ from one another
  59. 59. Lean focuses on analyzing the workflow to reduce waste. It emphasizes on improving customer value while minimizing resource usage Six Sigma focuses on near perfect results to reduce costs and improve customer satisfaction Lean Six Sigma
  60. 60. They both basically work towards the same goal: to reduce waste and create efficient processes
  61. 61. Now, let me tell you about the process of Lean
  62. 62. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT What is the Lean process?
  63. 63. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT Identify value by determining the problem you are solving for the customer What is the Lean process?
  64. 64. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT What is the Lean process?
  65. 65. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT Map the workflow of your company, focusing on the actions and people involved in the process. This helps identify which parts of the process add value and which ones don’t What is the Lean process?
  66. 66. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT What is the Lean process?
  67. 67. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT Make sure to break up the work into smaller units and visualize the workflow to identify and handle roadblocks to the process easily What is the Lean process?
  68. 68. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT What is the Lean process?
  69. 69. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT Set up a system where products are created only when there is a demand for it. This helps optimize resource capacity What is the Lean process?
  70. 70. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT What is the Lean process?
  71. 71. IDENTIFY VALUE MAP VALUE STREAM CREATE FLOWESTABLISH PULL CONTINUOUS IMPROVEMENT Ensure that employees at all levels are involved in continuously improving the process What is the Lean process?
  72. 72. The combination of Six Sigma and the Lean methodology lead to the creation of Lean Six Sigma Six Sigma Lean What is Lean Six Sigma?
  73. 73. It is a methodology that focuses on eliminating problems, removing waste and inefficiency, and improving the working conditions to satisfy the customers’ needs better. It combines the tools, methods and principles of Lean and Six Sigma. Here are some of their advantages: Helps streamline processes to provide customers with a better experience Drives higher results with more efficient process flows Preventing defects reduces cost and removes waste What is Lean Six Sigma?
  74. 74. It is a methodology that focuses on eliminating problems, removing waste and inefficiency, and improving the working conditions to satisfy the customers’ needs better. It combines the tools, methods and principles of Lean and Six Sigma. Here are some of their advantages: Helps organizations handle day-to-day problems with ease Decreased lead times helps increase capacity and profitability Improves morale and people development What is Lean Six Sigma?

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