4. *International markets: cultural,
administrative, economic, fiscal and
legal differences, plus logistical
challenges.
• Goals
• Market overview
• Product/service
development
• Sales, including
delivery
• Marketing: where* are your
customers and how can you
reach them?
• Sourcing: producing the
product/service or buying it?
• Control: entering the market solo
or partnering with businesses?
Market entry: steps & key questions
Infographic: Simone
Castello, all rights
reserved
5. B2B versus B2C
•Customer targeting
B2B: niche/narrower field; B2C: funnel-focused.
•Branding
B2B: positioning; B2C: messaging.
•Messaging
B2B: use terms familiar to customers; B2C: more
playful and emotional.
•Customer relationships
B2B: personal relationships; B2C: more
transactional.
•Decision-making
B2B: procurement; B2C: quick and easy process.
6. Framework: strategy
Key
players &
market
share
Difference
s
Competiti
ve
advantage
Competito
r analysis
Market
voice
Views -
social media
listening &
focus groups
Trading
landscape
Differences
Competitive
advantage
Market
researc
h
Size, trend
& forecast
Segmentati
on
Drivers,
risks &
challenges
Rules &
Regulation
s
Market
entry
Capability
& skills
Opportuniti
es
Finance
Go to
market
model:
what,
where &
how to sell
12. Audience Overview
1 Nov 2018 – 28 February
2019
Building &
Implementing
Use client queries/insights
for content or from social
media listening create
product info, reports, case
studies, infographics,
podcasts
and videos.
Set up an editorial calendar
and monitor reactive
opportunities, including
events and trends.
More Activities & Follow-
up
PR initiatives such as
product/service launches
Events
Communities
Print & digital media outreach
Strategic alliances with
organisations and brands
Blogs & blogger outreach
Email marketing (newsletters)
Measure engagement to
fine-tune the campaign and
assess performance.
Campaign Planning
Identify needs using market
research data. Promote
benefits more than features.
Insights: get demographics
to define messaging and
build personas.
Choose channels Facebook,
LinkedIn, X, Instagram,
TikTok, Threads, etc.
Campaigns
13. https://learndigital.withgoogle.com/digitalgarage
https://app.hubspot.com/signup-
hubspot/academy
https://www.semrush.com/academy/
Search Engine Watch, Social Media Examiner,
E-consultancy, Smart Insights.
Free digital marketing e-newsletters
D. Cattrall, S. Castello: The Virtuous Circle of Omnichannel CRM
https://www.preprints.org/manuscript/202105.0359/v1
D. Cattrall, S. Castello: Using Social Media to Build the Loyalty
Loop in Omnichannel Retail
https://www.preprints.org/manuscript/202206.0027/v1
https://www.slideshare.net/SimoneCastello
@simonecas -
www.linkedin.com/in/simonecastellodigitalstrategy/
Free tools
Learn digital marketing
Speaker’s free resources
https://blog.hubspot.com/blo
g/tabid/6307/bid/29437/20-
free-social-media-and-brand-
monitoring-tools-that-
rock.aspx
Online business resources
BIPC resources to help you understand
your market & research your business
idea: great for competitor analysis.
https://www.cambridgeshire.gov.uk/residents/libraries-
leisure-culture/business-intellectual-property-centre-
cambridgeshire/business-resources
Social media listening &
monitoring
14. Questions?
Infographic: Simone Castello, all rights reserved
• Enterprise roadmap
• Steps & key questions
• B2B versus B2C
• Frameworks: strategy & digital
marketing
• Mission statements & slogans
• Preparing to launch & campaigns
• Free tools
Notas do Editor
Starting a business in these challenging times is not easy. At early stages entrepreneurs need to raise awareness of their product or service while converting customers. Digital marketing is an effective and relatively low-cost way to achieve these goals. In this talk I will be covering the topics listed in this slide for business to business or B2B and business to consumer B2C startups. I will also suggest free tool and resources that can leverage your marketing for business development.
3 transitions
International markets: cultural, administrative, economic, fiscal and legal differences, plus logistical challenges. Define business goals; get a market overview; work out how to achieve sales and delivery, delivery can be virtual or physical, ie logistics
Slide 10 – innovation ecosystem – would this be clarified to reflect this includes any new business ideas, from individuals who have not set up in business previously? As reflected in your summary of the event, for Eventbrite?
3 floats
Build personas using data from business databases two transitions