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IPTV & Triple Play Service Fulfillment-TMF Nice

Sigma Systems presents in Microsoft's Theatre at TM Forum Management World 2010

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IPTV & Triple Play Service Fulfillment-TMF Nice

  1. 1. IPTV & Triple Play Service Fulfillment Sigma Systems TM Forum Management World 2010
  2. 2. Sigma Systems - Fast Facts <ul><li>Founded in 1996 </li></ul><ul><li>Over 300 personnel worldwide </li></ul><ul><li>Over 50 deployments worldwide </li></ul><ul><li>Over 100 million IP services delivered </li></ul><ul><li>20 quarters of consecutive profitability </li></ul>Industry Leader <ul><li>Leading Multi-Service Fulfillment Products </li></ul><ul><li>Service Management Platform </li></ul><ul><li>Active Mediation Platform </li></ul><ul><li>Triple, Quad and All-Play Solutions </li></ul><ul><li>Residential and Business Solutions </li></ul><ul><li>Business Transformation </li></ul>Our Solutions Expertise <ul><li>Cable </li></ul><ul><li>Telco </li></ul><ul><li>Mobile </li></ul>Market Applicability Innovator <ul><li>Delivering the Rich Consumer Experience </li></ul><ul><li>Advanced Advertising for IPTV and Cable </li></ul><ul><li>Business & Residential VoIP – 10+M Lines </li></ul>
  3. 3. Our Flagship Products <ul><li>Order Management </li></ul><ul><li>Service Provisioning and Activation </li></ul><ul><li>Service Inventory </li></ul><ul><li>Subscriber Management </li></ul><ul><li>Active Mediation </li></ul><ul><li>CPE Device Provisioning </li></ul><ul><li>Advanced Advertising </li></ul>Advanced IP Service Fulfillment Solutions
  4. 4. Sigma SMP and TMForum’s Business Process Framework (eTOM)
  5. 5. The IPTV Dilemma … Matching the Vision with the Reality <ul><li>There are five key pain points in launching new IPTV services: </li></ul><ul><ul><li>“ Integration is a Nightmare” </li></ul></ul><ul><ul><li>“ Operational Costs are Higher than I Expected” </li></ul></ul><ul><ul><li>“ Can my Network support the Multi-play Vision?” </li></ul></ul><ul><ul><li>“ How can I generate Advertising revenue?” </li></ul></ul><ul><ul><li>“ Is ‘Over-the-Top’ Content going to Kill Me?” </li></ul></ul>Ipsios Ltd – 2008 IPTV Consulting
  6. 6. The Solution <ul><li>Streamline and automate Concept-to-Product </li></ul><ul><ul><li>Rapid product and service delivery removing bottlenecks to delivery </li></ul></ul><ul><li>Streamline and automate Order-to-Cash </li></ul><ul><ul><li>Order Capture, Order Management, Provisioning and Product Catalog systems decoupled, yet integrated </li></ul></ul><ul><li>Product and Service assembly drawn from actual delivery capabilities </li></ul><ul><li>Integrated Catalogs for Product and Service </li></ul><ul><ul><li>Compliancy with Service Oriented Architecture </li></ul></ul><ul><ul><li>Compliancy with TM Forum SID and OSS/J Order Management API </li></ul></ul>
  7. 7. Concept to Product Process <ul><li>Top down or bottom up approach to Product and Service modeling </li></ul><ul><li>Tribold masters Product Offers, Product Specifications, Charges and Discounts Specifications, Customer Facing Service Specifications </li></ul><ul><li>Sigma masters Resource Facing Service Specifications, Capabilities, Dependencies, and Workflow Orchestration across different delivery platforms </li></ul><ul><li>Product-Service decomposition process managed by Sigma with Integration to Tribold </li></ul><ul><li>Sigma models service fulfillment capabilities and requirements for each SDP, Inventory and OSS component involved with the service. </li></ul>
  8. 8. Order to Cash Process <ul><li>Step 0 – Tribold populates BSS/OSS systems (or provides details on request) </li></ul><ul><li>Step 6 – Rating and billing process charges and events for invoicing </li></ul><ul><li>Step 1 – Customer enters order </li></ul><ul><li>Step 2 – Product offer details retrieved from Tribold </li></ul><ul><li>Step 3 – Product order details passed to Sigma Order Manager </li></ul><ul><li>Step 4 – Sigma OM performs decomposition – retrieves product details from Tribold, dynamically creating the services </li></ul><ul><li>Step 5 – Sigma OM orchestrates provisioning. Sigma SMP can perform activation or delegate </li></ul>
  9. 9. Why We Do It Better <ul><li>Rapid Deployment & ROI </li></ul><ul><li>Pre-Configured Solutions, including IPTV </li></ul><ul><li>Deliver Any Type of Service </li></ul><ul><li>One Platform for All Services – No Silos </li></ul><ul><li>Adherence to Industry Leading Standards </li></ul><ul><li>Experts in Service Transformation </li></ul>
  10. 10. Contact Us Today <ul><li>Call or visit us today to find out about Sigma’s solutions to support your Triple Play and IPTV initiatives </li></ul><ul><li>www.sigma-systems.com </li></ul>